# Concerto Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Concerto Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10012291/Concerto/alternatives --- # Concerto Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Concerto ## What is Concerto? Concerto AI brings the power of Artificial Intelligence to small businesses. Our AI co-pilots are used by Salons, Spas, Med Spas, and Dental Practices across the globe to automate their front desk activities and improve customer experience. Supporting conversations on text and voice, we help businesses delegate more valuable work to their front desk staff while ensuring customers have reliable, consistent, and high-quality service round the clock. ## What is Concerto used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Concerto?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.concerto.ai&name=Concerto) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Concerto 0.0 VS. [5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (73) Value For Money 0.0 (0) Value For Money 4.9 (70) Customer Service 0.0 (0) Customer Service 5.0 (70) ## Concerto alternatives [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month [Learn More](https://www.capterra.com/p/239947/UChat/) [Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/) [4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/10020420/Darwin-AI/) [Denser AI](https://www.capterra.com/p/10019191/Denser-AI/) [5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/) Starting price $19.00 Per User, Per Month [Learn More](https://www.capterra.com/p/10019191/Denser-AI/) [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (78)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month [Learn More](https://www.capterra.com/p/10016782/Botsonic/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Code-free Development Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Concerto 27 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product For the intention to be used by developers Helps understand a user's intentions/actions Automatically identify and save contact information of potential customers Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple languages Process and analyze human language in text or audio form Ability to interact with the application using human languages such as English Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Receive data and information in real time Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Train your system to interpret and transcribe voice messages Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Contact vendor for pricing Free trial not available ## Integrations [ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[ Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[ Meevo](https://www.capterra.com/p/172058/Meevo-2/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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