# Helix Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Helix Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more. Source: https://www.capterra.com/p/10012384/Helix --- # Helix Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Helix ## What is Helix? Helix Retail specializes in multi-branch retailers that employ professional salespeople including Flooring, Appliances and Furniture. Minimum 20 terminal system US $ 756 per month (Equivalent to $ 38 per terminal). Run on your own server or Cloud Hosting is available from US$ 25 per month. Helix provides a sophisticated windows and web framework that empowers employees to maximize sales, control margin and inventory. Staff dashboards ensure quotes, incomplete sales and CRM activities are followed up so that customer agreements are met boosting customer ratings. Helix supports exceptional teamwork allowing you to handle more sales with the same number of staff. The shared CRM and followup system means any staff member can handle any sale. Helix Retail International suits multi branch 20-2,000 terminal retail businesses. ## What is Helix used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Helix?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.helixretail.com&name=Helix) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Helix 4.7 (7) VS. [4.2 (2,035)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $39 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (7) Ease Of Use 4.0 (1,991) Value For Money 4.6 (7) Value For Money 3.9 (1,581) Customer Service 5.0 (7) Customer Service 3.8 (1,685) ## Helix alternatives [3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (194)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [3.8 (33)](https://www.capterra.com/p/119847/C-Store-Office/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 73% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10012384/Helix/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Inventory Management 5.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply For Retail 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important For Retail Stores Inventory Tracking 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Purchase Order Management 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Retail Inventory Management 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Sales Reports 4.2 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Helix 75 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Tracking, calculating, and paying commissions and earnings to employees Process to track, record, and analyze expenses that occurred over the entire duration of a given project Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns For Retail Stores Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Facilitate the process of ordering and the mail delivery of products Provides intelligence to make the right inventory purchasing decisions. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores Track and facilitate returns of products sold See what items have been returned An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Track and assign specific serial numbers to products Manage and track orders being shipped to customers Internal and external product tracking codes Manage the buying, selling, and holding of stocks Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage and track operations and inventory within warehouses Get Advice We can help you find the software with the features you need. Features 4.6 (7) 4.6 Based on 7 reviews ## Pricing Value for money 4.6 (7) Standard Plan Helix Subscription (20+ Users Example) $39.00 Per User,Per Month Enterprise Plan Helix Subscription $49.00 Per User,Per Month Value for money 4.6 (7) 4.6 Based on 7 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (7) 5.0 Based on 7 reviews ## User reviews Overall rating 4.7 Based on 7 reviews Filter by rating 5(5) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BW Bevan W. Sales and Accounts Construction ### "Highly recommend Helix" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 12, 2025 My overall experience with Helix has been a very positive one. Moving to or adopting new software is always hard, and they offer a lot of support to get their customers up and running. Pros The customer support offered by the Helix team is a highlight, and they don't rest on their laurels - they are open to suggestions and improvements and are always working to improve the system. The inventory system has saved us time and money and given us much more transparency on stock and products going in and out of our warehouse, and the point of sale payment integration is already saving us time. The Helix team also has training videos and a searchable process doc that aids in the training process, which was incredibly helpful to us in the first few months, and if all else fails, they are more than happy to help remotely and over the phone. Cons The quotation setup is a little clunky and is missing some features offered by competitors. I have suggested some improvements to this, some of which have already been implemented. Alternatives considered [Tradify](https://www.capterra.com/p/152413/Tradify/) Reasons for choosing Helix Helix's inventory and retail management clinched the deal for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Simone D. General Manager Living Divison Retail ### "Helix Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 17, 2024 Very good, love the system to be honest Pros Easy program to navigate very versatile. Can do everything from a POS to stock control, invoicing etc.. Cons Freezing at times but not a major as the support team is very quick to fix if it happens Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DV Daniel V. CEO Retail ### "Helix POS System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 13, 2024 Overall we have had a great working relationship over many decades. They are always interested in whats best for our business and we can always rely on the integrity and reliability of our POS system. Pros The ability to directly speak with the team that created Helix, and be able to make custom changes for our business. Also, the ability to recommend improvements to the system and the continued improvements they are always doing. Cons Sometimes the delay's in development can be frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Grant S. Managing Owner Construction ### "Helix POS System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2024 Excellent overall experience. Quite a bit to set up but we received heaps of support and has reduced our need for extra staffing. Superb all round product with great reporting for both staff and admin. Pros I really like how we now have everything in one place, sampling, quotes, installation diary to invoicing. It is very user friendly, has great reporting in place. There are continuous upgrades being done and the guys do listen to upgrade requests. Cons The names of some items are not practical but you soon learn them so not a major issue. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Workflowmax was changing brands and we needed to upgrade to more comprehensive system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Sue C. owner operations manager Furniture ### "Helix POS and inventory system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2024 overall Helis has been a great system to use for POS , inventory and reports. The windows based system is easy to navigate for sales staff and back office staff and provides a clear and accurate inventory control also. the support from Excellent software has been fantastic. We highly recommend Helix as a POS system. Pros We have used Retail plus (previous version of Helix) since opening our business in 2006. We upgraded to Helix 2 years ago and have found it a great system to use for our furniture retail business for sales process, stock inventory and accounting/back office reporting etc . The windows based system is easy to navigate and customise to your needs. The Team at excellent software provide fantastic back up and support. Cons Initially it was difficult to attach external documents to emails being sent from helix but this has now been fixed. Reasons for choosing Helix UPgrading to Helix provided a much easier to manage system with many more benefits than the previous retail plus system. We have had a great relationship with Excellent software over the past 18 years and they have always provided a great product and great service . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Matthew W. General Manager Retail ### "Excellent Reporting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2024 Excellent overall experience and the team at Helix were really helpful and are easy to get a hold of with any questions. Pros The Reporting System is amazing and helps with the management side as well as giving sales team members up to date info. They are also continuously updating the system based on feedback from customers. Cons Learning how to do imports was hard and needs to be correct to get the uploads working but this does make sense. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC jamie c. director Retail ### "Best POS system I have used." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2024 Over all it has been a great experience to find a POS system that is easy for staff to use, yet gives admins and reporters the depth you need to make a detailed analysis on the business. Pros Easy to learn all of the basics but has lots of depth when you need it. Cons We run remote server currently so sometimes it can be a bit slow on our end, but only because we don't have a dedicated server. Switched from [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Upgraded POS system to handle the more advanced tasks we required for our business. Reasons for choosing Helix Better system in our eyes with more local support and always being upgraded/updated with new features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)