# Build Chatbot Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Build Chatbot Software - reviews, pricing plans, popular comparisons to other Chatbot products and more.

Source: https://www.capterra.com/p/10012398/Build-Chatbot

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# 

 Build Chatbot Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Build Chatbot

## What is Build Chatbot?

Build Chatbot is an innovative no-code chatbot that effortlessly extracts data from diverse formats, including audio and video, using it to auto-train bots for precise responses. Seamlessly integrate with Slack and Zapier for enhanced connectivity. This saves time and boosts engagement, potentially increasing conversions by 40%. Register for free now and join the 5K global websites already benefiting. Extend your reach with our mobile app for on-the-go interactions.

## What is Build Chatbot used for?

[Chatbot](https://www.capterra.com/chatbot-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Build Chatbot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zaigoinfotech.com&name=Build Chatbot)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Build Chatbot

4.0 (2)

VS.

[4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting Price

$19

Usage Based, Per Month

Starting Price

$39

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.4 (1,094)

Value For Money

4.5 (2)

Value For Money

4.0 (850)

Customer Service

4.5 (2)

Customer Service

4.3 (880)

## Build Chatbot alternatives

[4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

[4.4 (352)](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009334/ChatGPT/)

[Chatbase](https://www.capterra.com/p/10012414/Chatbase/)

[4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012414/Chatbase/)

Highest Rated

[Botsonic](https://www.capterra.com/p/10016782/Botsonic/)

[4.8 (80)](https://www.capterra.com/p/10016782/Botsonic/reviews/)

Starting price

$16.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10016782/Botsonic/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Support

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

AI/Machine Learning

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Software program that continuously adjusts its behavior based on observed data

Automated Responses

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automatic reply functionality for incoming messages

Chatbot

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

AI-based platform which conducts a conversation via auditory or textual methods

Code-free Development

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Live Chat

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Ability to chat online in real time

Build Chatbot 21 features

Software program that continuously adjusts its behavior based on observed data

Automatic reply functionality for incoming messages

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Provide online support for your customers through live chat or help desk functionality

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Used as a promotional or demonstration tool in sales and marketing presentations

Helps understand a user's intentions/actions

Identify different languages

Automatically identify and save contact information of potential customers

Score a lead on their quality or likelihood to buy based on certain behaviors

Ability to chat online in real time

Manage and support multiple languages

Process and analyze human language in text or audio form

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Copy on the page or chat window encouraging the user to engage with the chat option

See options for potential search queries within the system

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

View messages sent by both parties during the chat conversation

Get Advice

We can help you find the software with the features you need.

Features

3.5 (2)

3.5

Based on 2 reviews

## Pricing

Value for money

4.5 (2)

Free Trial

Free Version

Essential

$19.00

Usage Based,Per Month

It includes:

-   4 chatbots
-   25,00,000 Characters allowed
-   Storage upto 30MB

Prime

$49.00

Usage Based,Per Month

It includes:

-   50,00,000 Characters allowed
-   Storage upto 60MB
-   10 chatbots

PowerPack

$99.00

Usage Based,Per Month

It includes:

-   25 chatbots
-   75,00,000 Characters allowed
-   Storage upto 90MB

Enterprise

$999.00

Usage Based,Per Month

It includes:

-   250 chatbots
-   3,00,00,000 Characters allowed
-   Storage upto 250MB

Value for money

4.5 (2)

4.5

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

4.0

Based on 2 reviews

Filter by rating

5(0)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BM

Bala M.

Marketing Analyst

Marketing and Advertising

### "Great results in free trial"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 28, 2023

I really like this Chatbot because it allows user to upload files in any format and gives tailored responses.

Pros

Unlike a lot of other software, this one is more useful. and the ability to add a YouTube channel url and get answers from that is outstanding

Cons

Sometimes it struggles to understand the question to give the answer, and I am missing support for other languages.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Katsukura K.

Developer

Entertainment

### "Good ChatBot"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

August 17, 2023

Very easy to understand.

Pros

You can easily create a chatbot just by inputting data. The control is perfect and does not give wrong answers.

Cons

Visualization of how you are learning data.

Reasons for choosing Build Chatbot

For performance comparison with these alternatives.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)