--- title: "Build Chatbot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Build Chatbot Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10012398/Build-Chatbot/" page_type: "product" language: "en" --- # Build Chatbot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Build Chatbot ## What is Build Chatbot? Build Chatbot is an innovative no-code chatbot that effortlessly extracts data from diverse formats, including audio and video, using it to auto-train bots for precise responses. Seamlessly integrate with Slack and Zapier for enhanced connectivity. This saves time and boosts engagement, potentially increasing conversions by 40%. Register for free now and join the 5K global websites already benefiting. Extend your reach with our mobile app for on-the-go interactions. ## What is Build Chatbot used for? [Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Build Chatbot 4.0 (2) VS. [### ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (402)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting Price $19 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.7 (402) Value For Money 4.5 (2) Value For Money 4.3 (351) Customer Service 4.5 (2) Customer Service 4.0 (327) ## Build Chatbot alternatives [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [Zipchat](https://www.capterra.com/p/10014211/Zipchat/) [4.8 (26)](https://www.capterra.com/p/10014211/Zipchat/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10014211/Zipchat/) ## FAQs about Build Chatbot Overview ### What company size and specific industries is Build Chatbot built for? Build Chatbot is designed for small to mid-sized businesses and business owners that need to improve online interactions, handle customer support growth without adding staff, increase productivity, and manage communication more efficiently. No specific industries are named, so it appears suitable for general business use across many sectors. Features and Usability ### What are the key features of Build Chatbot? Build Chatbot offers AI/Machine Learning, Natural Language Processing, and Intent Recognition for chatbot interactions, plus Automated Responses, Proactive Chat, and Query Suggestions for handling conversations. It also includes Lead Capture, Lead Qualification, Live Chat, Sentiment Analysis, Multi-Language support, Transcripts/Chat History, and Customizable Branding. Pricing ### How much does it cost and what fees or limitations are included? Build Chatbot offers a free version and free trial, with the Essential plan starting at $19 per month for international customers. Prime costs $49, PowerPack $99, and Enterprise $999 monthly. Indian pricing is listed in INR plus applicable GST. Plan limits vary by chatbots, characters, and storage. Getting Started and Support ### What training and onboarding options does Build Chatbot offer? Build Chatbot provides in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online formats support guided setup, while documentation and videos offer self-paced reference material for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does Build Chatbot offer? Build Chatbot provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Because no reviewer feedback is available for support, user experience details such as response speed, agent helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 1,278 Chatbot reviews Capterra data shows that buyers of chatbot software rank the following features as their top priorities: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Build Chatbot supports all three of the features reviewers value most: **Automated Responses**, **Language Detection**, and **Natural Language Processing**. Together, these capabilities help businesses respond faster, understand user language more accurately, and handle conversations more effectively, allowing teams to improve customer support and manage interactions at scale. Automated Responses 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Customer Support 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality AI/Machine Learning 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Live Chat 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to chat online in real time Chatbot 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Code-free Development 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Build Chatbot 21 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Intent Recognition: Helps understand a user's intentions/actions - Language Detection: Identify different languages - Lead Capture: Automatically identify and save contact information of potential customers - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Live Chat: Ability to chat online in real time - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Query Suggestions: See options for potential search queries within the system - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Transcripts/Chat History: View messages sent by both parties during the chat conversation --- Get Advice We can help you find the software with the features you need. Features 3.5 (2) 3.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10012398/Build-Chatbot/pricing/) Essential $19.00 Usage Based,Per Month It includes: - 4 chatbots - 25,00,000 Characters allowed - Storage upto 30MB Prime $49.00 Usage Based,Per Month It includes: - 50,00,000 Characters allowed - Storage upto 60MB - 10 chatbots PowerPack $99.00 Usage Based,Per Month It includes: - 25 chatbots - 75,00,000 Characters allowed - Storage upto 90MB Enterprise $999.00 Usage Based,Per Month It includes: - 250 chatbots - 3,00,00,000 Characters allowed - Storage upto 250MB Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BM Bala M. Marketing Analyst Marketing and Advertising ### "Great results in free trial" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 28, 2023 I really like this Chatbot because it allows user to upload files in any format and gives tailored responses. Pros Unlike a lot of other software, this one is more useful. and the ability to add a YouTube channel url and get answers from that is outstanding Cons Sometimes it struggles to understand the question to give the answer, and I am missing support for other languages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Katsukura K. Developer Entertainment ### "Good ChatBot" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 17, 2023 Very easy to understand. Pros You can easily create a chatbot just by inputting data. The control is perfect and does not give wrong answers. Cons Visualization of how you are learning data. Reasons for choosing Build Chatbot For performance comparison with these alternatives. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.