---
title: "Omni-Commerce Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Omni-Commerce Software - reviews, pricing plans, popular comparisons to other Warehouse Management products and more."
source_url: "https://www.capterra.com/p/10012409/Omni-Commerce/"
page_type: "product"
language: "en"
---

# 

 Omni-Commerce Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Omni-Commerce

## What is Omni-Commerce?

Elevate your business with OmniCommerce: an eWMS enabling the D2C & B2C Commerce. Seamlessly integrate 15+ sales channels and 50+ courier partners for efficient order flow, precise inventory control, and streamlined operations. Gain real-time insights into fulfillment and sales channels, propelling your business to new heights.

## What is Omni-Commerce used for?

[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/)[Warehouse Management](https://www.capterra.com/warehouse-management-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Omni-Commerce?[Manage this product listing](https://www.g2.com/products/omneelab/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Omni-Commerce

5.0 (26)

VS.

[4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (26)

Ease Of Use

4.2 (1,127)

Value For Money

4.8 (22)

Value For Money

4.1 (888)

Customer Service

4.9 (23)

Customer Service

4.3 (1,056)

## Omni-Commerce alternatives

[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Wasp Inventory](https://www.capterra.com/p/232310/InventoryCloud/)

[4.3 (359)](https://www.capterra.com/p/232310/InventoryCloud/reviews/)

Starting price

$108.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/232310/InventoryCloud/)

Highest Rated

[Rentman](https://www.capterra.com/p/144616/Rentman/)

[4.6 (243)](https://www.capterra.com/p/144616/Rentman/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144616/Rentman/)

[View all alternatives](https://www.capterra.com/p/10012409/Omni-Commerce/alternatives/)

## FAQs about Omni-Commerce

Overview

### Which roles and teams benefit most from Omni-Commerce?

Omni-Commerce is most used by operations and supply chain leaders, business development managers, marketing teams, and IT staff who need unified control across sales channels. Executives use it to track performance and scale processes, while analysts and support teams rely on it for reporting, system coordination, and smoother order management.

Answer based on 26 reviews

Overview

### What company size and industries is Omni-Commerce built for?

Omni-Commerce is ideal for enterprise shippers and LSPs, yet most reviewers are small businesses at 58%, with logistics and supply chain firms leading at 50%. It also appears with midsize businesses at 31%, warehousing at 19%, and apparel and fashion at 8%, primarily for multi-channel eCommerce.

Answer based on 26 reviews

Features and Usability

### What are the key features of Omni-Commerce?

Omni-Commerce offers order management, inventory tracking, and inventory replenishment for retail operations, plus channel management and marketplace integration for multi-channel selling. It also includes shipping management, shipping labels, returns management, reporting & statistics, alerts/notifications, and third-party integrations for connected eCommerce workflows.

Getting Started and Support

### What training and onboarding options does Omni-Commerce offer?

Omni-Commerce provides in person training, live online sessions, webinars, and documentation. In person and live online formats support guided instruction, webinars offer group learning sessions, and documentation gives teams written reference material for self-paced review and setup guidance.

Getting Started and Support

### What customer support options does Omni-Commerce offer?

Omni-Commerce provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users say the tech support and management teams put in commendable effort to simplify processes, which points to responsive help and practical guidance when issues come up.

Answer based on 1 reviews

## Features

AI summary

Based on 1,049 Warehouse Management reviews

Capterra data shows that buyers of Multi-Channel eCommerce rank the following features as their top priorities:

-   **Data Synchronization** (**56%** of reviewers rated this feature as critical)
-   **Inventory Tracking** (**53%**)
-   **eCommerce Management** (**54%**)

Omni-Commerce includes **Inventory Tracking** and **eCommerce Management**, covering two of the main capabilities buyers look for in Multi-Channel eCommerce software. However, it does not offer **Data Synchronization**. Instead, it provides other highly rated features such as **Order Management** (**52%**), **Third-Party Integrations** (**50%**), and **Marketplace Integration** (**50%**). These features help businesses manage orders across sales channels, connect with other business systems, and expand marketplace reach, allowing teams to keep operations organized and maintain better control over online sales.

Inventory Tracking

4.8 (21)

76.19% of 21 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

eCommerce Management

5.0 (21)

76.19% of 21 reviewers that rated this feature as important or highly important

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Order Management

4.9 (18)

77.78% of 18 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Third-Party Integrations

4.9 (19)

78.95% of 19 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Marketplace Integration

4.6 (19)

68.42% of 19 reviewers that rated this feature as important or highly important

Integration with third-party marketplace software

Real-Time Data

4.7 (19)

68.42% of 19 reviewers that rated this feature as important or highly important

Receive data and information in real time

Omni-Commerce 23 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Inventory Replenishment: Track stock count levels to manage product reordering
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Marketplace Integration: Integration with third-party marketplace software
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Location: Manage and support multiple locations
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Real-Time Data: Receive data and information in real time
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Returns Management: Track and facilitate returns of products sold
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Shipping Labels: Generate or print labels that contain shipping information for packages
- Shipping Management: Manage and track orders being shipped to customers
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

Get Advice

We can help you find the software with the features you need.

Features

4.8 (26)

4.8

Based on 26 reviews

## Pricing

Value for money

4.8 (22)

### Starting price

Free trial not available

Value for money

4.8 (22)

4.8

Based on 22 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (23)

4.9

Based on 23 reviews

## User reviews

Overall rating

5.0

Based on 26 reviews

Filter by rating

5(25)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RS

RAJAT S.

Training Coordinator

E-Learning

### "Excellent "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 13, 2023

Excellent and user friendly. Using on regular basis.

Pros

Omni commerce provides easy access to all users.

Cons

Nothing to dislike in Omni commerce every thing is perfect.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 23, 2023

Hello Rajat, Thank you for your review! We're glad Omni-Commerce offers easy access. Your appreciation of its perfection means a lot. Thanks!

KY

Karan Y.

Sr Executive Billing

Logistics and Supply Chain

### "Omni Commerce-E commerce Best Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 9, 2023

Use Omni Commerce for enhance business and productivity.

Pros

Yes, from the starting and now the software developed too much in term of marketplace integration and order process.

Cons

Nothing is bad point about omni commerce as demand of market is it too good.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 23, 2023

Hello Karan, Thank you for your positive feedback! We're thrilled to hear about Omni Commerce's progress. Your support and satisfaction mean a lot to us! Thanks!

VIVEK S.

responsible for procurement

Automotive

### "responsible for procurement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 7, 2023

Pros

Help to create inventory and warehouse management

Cons

help to learn about warehouse mangement and inventory

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 23, 2023

Hello Vivek, Thank you for your review! We're pleased to hear that Omni-Commerce supports inventory and warehouse management. Your feedback on learning opportunities is appreciated." Thanks!

PR

Pandey R.

Sr IT Executive

Logistics and Supply Chain

### "Enhancing Customer Exeperiance"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 20, 2023

Most popular platforms in the market today.

Pros

The Omni Commerce best Quality Of Services In Reasonably Low Operation Cost.

Cons

Nothing is looks cons currently, it's good for the time.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 3, 2023

Hi R Pandey, Thank you for your review! We're pleased to provide quality services with reasonable operating costs. Your feedback is appreciated, and we're glad to be recognized as one of the most popular platforms in the market today. Your satisfaction is important to us.

SG

Sumit G.

Head of Operations

Apparel & Fashion

### "Reliable Technology & Outstanding Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 11, 2023

Omni Commerce Fulfillment enables us to respond promptly to retailer demands. The product is consistently dependable.

Pros

After a correct setup, the process runs smoothly. I appreciate the ability to receive notifications for POs, invoices, and ASNs.

Cons

Over the years, the software has had its share of ups and downs, but it's currently a very reliable product.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Alternatives considered

[Unicommerce](https://www.capterra.com/p/136123/Unicommerce/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2023

Hi Sumit, Thanks for reviewing us. Your review helps us provide the best possible solutions. We are really delighted to help you ease your workflow. Thanks for recommending us.

RO

Rishi O.

Numerology Consultant

Religious Institutions

### "Love this Product "Simple and Effective""

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 9, 2023

It's been a tremendous help to me and my whole team—a truly invaluable tool.

Pros

I absolutely love the convenience of instantly sharing real-time inventory data with our sales reps in the field. It's a game-changer that keeps everyone on the same page and boosts our sales efficiency.

Cons

While generating reports and exporting data can be a bit cumbersome, the overall functionality and usability of the system make up for it. It's a decent trade-off for the comprehensive insights it provides.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

We made the switch because having the ability to effortlessly share up-to-the-minute inventory information with my field sales reps was a game-changer for our operations. It streamlined our processes and greatly improved our sales efficiency, making it a no-brainer decision.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2023

Hi Rishi, Thank you for reviewing us. We are glad that you found Omni-commerce useful in providing solutions. We strive to provide the best possible solutions at your fingertips. Thanks for recommending us.

PB

Pranab B.

Data Analyst

Logistics and Supply Chain

### "Easy to use Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 6, 2023

Pros

It is easy to use. Very Less customization is required.

Cons

Few more plugins and optimization is required.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2023

Hi Pranab, Thank you for reviewing us. We are glad that you found Omni-commerce useful in providing solutions. We strive to provide the best possible solutions at your fingertips. Thanks for recommending us.

UK

umesh K.

Sr Executive

Logistics and Supply Chain

### "B2C Business Managements"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 6, 2023

Pros

Automated Reordering and In-Stock Information

Cons

Need to do some work on Reduced Physical Audits

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 16, 2023

Hi Umesh, Thank you for reviewing us. We are glad that you found Omni-commerce useful in providing solutions. We strive to provide the best possible solutions at your fingertips. Thanks for recommending us.

KS

Kartik S.

Head of Marketing

Information Technology and Services

### "Highly Recommended "User-friendly interface & exceptional support""

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 6, 2023

A superb overall experience that accomplishes its essential tasks flawlessly!

Pros

The seamless inventory management and synchronization across all my platforms are what initially drew me in, and now I find it indispensable. I can't imagine going without it. PLUS the onboarding is super smooth.

Cons

Initially some items & menu don't load due to glitch but after some update everything work like charm.

Switched from

[Vin eRetail](https://www.capterra.com/p/152554/Vin-eRetail-WMS/)

PRICE is very high and lack of communication

Alternatives considered

[Unicommerce](https://www.capterra.com/p/136123/Unicommerce/)

Reasons for choosing Omni-Commerce

We needed something value for money!!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 16, 2023

Hi Kartik, Thanks for sharing your valuable input with us. This helps us to improve and perform better. We strive to provide you with best possible solutions at your fingertips. Thanks for recommending us.

PB

Prabhjot B.

Digital IT

Chemicals

### "E-commerce operations simplified"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 5, 2023

Pros

Provides an exhaustive list of marketplace integration coupled with courier partner integration. The sync of the system with all the third party systems is smooth and reltime

Cons

None as of now which is a showstopper for me.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 16, 2023

Hi Prabhjot, Thanks for sharing your valuable input. Your reviews helps us to improve and perform better. We are honored to hear that our product has been able to meet your expectations. Your satisfaction is our priority. Thanks for recommending us.

[View all Reviews](https://www.capterra.com/p/10012409/Omni-Commerce/reviews/)

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Popular comparisons

[Fishbowl vs Omni-Commerce](https://www.capterra.com/compare/123794-10012409/Fishbowl-vs-Omni-Commerce)