--- title: "HCSGI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HCSGI Software - reviews, pricing plans, popular comparisons to other Audit products and more." source_url: "https://www.capterra.com/p/10012519/HCSGI/" page_type: "product" language: "en" --- # HCSGI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HCSGI ## What is HCSGI? Integrated software for managing technical standards. Contains all mandatory controls and many complementary and exclusive features. -Document control (internal, external, confidential, reports, legislation, etc.) -Non-Conformity, with action plan, monitoring and final verification (including customer complaints) -Observations and Improvements -Training programming with self-training -Strategic Planning of the Management System -Performance evaluation -Meeting Management and much more... ## What is HCSGI used for? [Corrective and Preventive Action](https://www.capterra.com/corrective-and-preventive-action-software/)[Training](https://www.capterra.com/training-software/)[Quality Management](https://www.capterra.com/quality-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HCSGI?[Manage this product listing](https://www.g2.com/products/hcsgi/claim_requests/new?auto=true) ## HCSGI Overview Updated September 2026 AI summary HCSGI supports organizations of all sizes with quality, compliance, risk, and complaint management through features such as audit management, CAPA, document control, and training management. Deployed on Windows, it offers access controls, customizable reporting, and ISO standards management, serving businesses seeking certification or improved internal controls across quality and compliance functions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HCSGI 5.0 (2) VS. [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.7 (12) Value For Money 5.0 (1) Value For Money 4.7 (11) Customer Service 5.0 (2) Customer Service 4.7 (12) ## HCSGI alternatives [4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (84)](https://www.capterra.com/p/150242/Gensuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [BPI System](https://www.capterra.com/p/81640/BPI-System/) [4.6 (12)](https://www.capterra.com/p/81640/BPI-System/reviews/) Starting price $5500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/81640/BPI-System/) ## FAQs about HCSGI Overview ### What company size and specific industries is HCSGI built for? HCSGI is designed for companies of any size that want to improve their controls and management and are certified or in the process of certification. The vendor description does not name specific industries, so the intended audience appears to be organizations focused on certification and internal control management. Features and Usability ### What are the key features of HCSGI? HCSGI offers access controls and permissions, activity dashboards, alerts and notifications, and approval process control for managing workflows. It also includes audit management and audit trails, document management with version control, CAPA and risk management, plus compliance, incident, complaint, and training management features. Getting Started and Support ### What training and onboarding options does HCSGI offer? HCSGI provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and training, documentation offers written reference for features and steps, and videos provide self-paced demonstrations for learning the product at any time. Getting Started and Support ### What customer support options does HCSGI offer? HCSGI provides Email/Help Desk, FAQ/Forum, and Phone Support. These channels give users direct contact and self-service guidance, but no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 2,611 Audit reviews Not all Quality Management products cover every must-have feature. Here is what reviewers highlight as essential when choosing a solution: - **Document Management** (**54%** of reviewers rated this feature as critical) - **Quality Control** (**50%**) - **Compliance Management** (**44%**) HCSGI supports **Document Management** and **Compliance Management**, giving teams a way to organize quality records and track regulatory requirements in one system. While the product lacks **Quality Control**, it does provide other highly rated capabilities, including **Corrective and Preventive Actions (CAPA)** (**46%**), **Change Management** (**45%**), and **Access Controls/Permissions** (**44%**). These features help businesses manage process updates, control user access, and address quality issues in a structured way, helping teams maintain oversight and reduce compliance risk. Document Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Compliance Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Corrective and Preventive Actions (CAPA) 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues Access Controls/Permissions 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Document Storage 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Activity Dashboard 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities HCSGI 35 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Change Management: Track and monitor efficient handling of all changes/transitions - Competency Management: Catalog, manage, and develop employee skill sets - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Incident Management: Manage and track all disruptions and incidents - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Routing: Plan daily routes to optimize employee scheduling and provide directions - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Task Management: Create, manage and track all task activities and progression - Training Management: Track employee/learner's progression through training programs - Version Control: Track revisions and updates made to files and navigate between different versions --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MH Mirelle H. Coordenadora de Recursos Humanos Human Resources ### "HC Útil" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2023 Praticidade na gestão de certificação e melhor monitoramento das áreas. Pros a facilidade do módulo de gestão de pessoas, como descrição de cargo, e todas as abas, e muito fácil e útil o link com os documentos dos colaboradores. E não posso deixar de mencionar o quadro de pendencias, que facilita demais o dia-a-dia. Cons Na inclusão de treinamentos muitos dados que se tornam repetitivos como por exemplo: Aba Informações "Solicitante" "Departamento do solicitante" / Aba participantes "Superior ou responsável pela eficácia" e deveria aparecer a data da eficácia nessa Aba também. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 20, 2023 Olá Mirelle, muito obrigado pela avaliação, ela é muito importante para nós. Sobre as desvantagens que citou na inclusão de treinamentos "Solicitante e Departamento" vamos fazer uma implementação para que o sistema inclua automaticamente o nome e departamento de quem estiver fazendo o cadastro, mas caso estes dados sejam de outra pessoa, bastará alterá-los, assim não terá de selecionar a cada novo treinamento. Só informando, a estrutura foi criada desta forma, pois muitas empresas identificam a demanda do treinamento pelo departamento que fez a requisição, assim estes campos são exatamente para isso e posterior pesquisa refinada, do contrário não seria possível identificar ou pesquisar quem solicitou tal treinamento ou quantos treinamentos foram solicitados por qual departamento. Já na aba "Participantes" sua sugestão de incluir a data da eficácia é muito boa. Vamos implementar (obrigado). Já sobre ter de informar o Superior responsável pela eficácia, não há como o HCSGI saber quem será esse responsável, uma vez que várias empresas possuem mais de um superior (supervisores, coordenadores, gerentes, etc.) em determinados departamentos e ainda com rotatividade. Assim, é necessário informar o responsável por dar a eficácia por cada grupo de colaboradores treinados, inclusive na programação é possível incluir múltiplos colaboradores de departamentos diferentes, e mais, cada colaborador pode ter um motivo para fazer o treinamento diferente: RNC (falha de não conformidade), qualificação, PAD (identificada deficiência) etc. Por isso o sistema é bem flexível e permite que cada empresa utilize o módulo, sem ter de "engessar" sua estrutura para se adequar ao HCSGI, muito pelo contrário. Espero que compreenda que tentamos fazer o máximo para atender a todas as situações e empresas. Nosso objetivo é ter um sistema de gestão rico em informações, objetivo para resultados e fácil de usar, mas para isso as vezes temos de incluir várias informações, pois do contrário não haveria como extrair dados com tantas opções. RC Rafael C. Coordenador de vendas Mining & Metals ### "Avaliação do HCSGI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2023 O uso do HCSGI torna a implementação e a manutenção do sistema de gestão da qualidade mais eficiente e promove a melhoria contínua dentro da organização. Pros Ele permite a integração de diferentes sistemas, como gestão da qualidade, gestão ambiental, saúde e segurança ocupacional, entre outros. Isso reduz a redundância de dados, melhora a eficiência e facilita o fluxo de informações dentro da organização. Cons A introdução do software pode encontrar resistência dos funcionários, pois eles precisam se adaptar a novos processos e fluxos de trabalho. A resistência à mudança pode afetar a eficácia do funcionamento. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 4, 2023 Obrigado prezado Rafael por sua participação na avaliação do HCSGI 7. Realmente, toda mudança pode sofrer resistência por parte de alguns colaboradores, principalmente os mais antigos e com maior dificuldade em lidar com informática. Porém os benefícios superam qualquer dificuldade. Agradecemos seu feedback sobre nosso software e estamos ao dispor. Att. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.