# RoadFlex Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is RoadFlex the right Spend Management solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10012600/RoadFlex/reviews

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RoadFlex

4.9 (60)

[View alternatives](https://www.capterra.com/p/10012600/RoadFlex/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of RoadFlex

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

DS

Darius S

CEOTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 6-12 months.

“My company and team members love using their Roadflex fleet card and also enjoy receiving discount cents on fuel when purchasing fuel.“

May 7, 2025

HF

Heaven F

OwnerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months.

“How it’s not useable as a app, also, I don’t receive updates on my how much is left on the card.“

August 7, 2024

PY

Penny Y

Counselor and PhlebotomistHospital & Health Care, Self-employedUsed the software for: Less than 6 months.

“What I like most about RoadFlex is allowing me how much I can put on my card and it will be noted as a credit.“

November 13, 2024

JW

Jeremy W

CEORetail, Self-employedUsed the software for: 6-12 months.

“It’s only for gas and you have to put your own money on it instead of it being unsecured and at the moment I can’t use it.“

April 30, 2025

SH

Stephen H

CEOTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months.

“I most likely love the ease of use that Roadflex provides the expense management is great when trying to scale a small business, such as mines.“

July 31, 2025

EQ

EDWIN Q

OWNERTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months.

“Sometimes the pin does not work, so there are places where it gets tricky to use the card“

January 23, 2025

JW

Jeremy W

CEORetail, Self-employedUsed the software for: 6-12 months.

“I can also build business credit while using this card.“

April 30, 2025

JS

Josh S

Sole ProprietorConstruction, Self-employedUsed the software for: 6-12 months.

“Tap function does not work on card or phone.“

November 19, 2024

## Showing most helpful reviews

Showing 1-25 of 60 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Deldrick D.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Siggers transportation "

November 22, 2024

5.0

Great experience great customer service.

Pros

Quick fast approval. Card arrived on time.

Cons

Could have a offer of matching deposit that could help small business owners.

Review Source

GR

George R.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good Gas Card"

July 23, 2025

5.0

Great , use for multiple business expenses. Secure payment. Fast Reloads, track expenses every month.

Pros

Easy dashboard ,great customer service Multiple cards for employees. Helps keep track of spending as well.

Cons

I found out you cannot use this card card for Zelle , Pay pal and a few other things. Fee to activate card.

Alternatives considered

[Atobi](https://www.capterra.com/p/211622/ATOBI/)

Reason for choosing RoadFlex

Better customer service, answered questions better.

Review Source

BR

BRUCE R.  
Manager  
Consumer Services  
Used the software for: 6-12 months

### "Poor Experience"

December 22, 2025

1.0

Very poor overall customer experience. Beware of alot of upfront promises. If you have a p\[problem with billing, be prepared to spend some time getting a solution

Pros

the sales people were nice and promised the cards would be easy to use and flexible and we explained how we needed them to be set up, but they still did not perform as we needed them to.

Cons

It was just for gas, we could not get customer support to help us get the cards opened up for other purchases if we wanted to do so We could not get our banks ACH process to pay Roadflex and after two different banks tried to make it work, with both saying it was on Road Flex's side we tried unsuccessfully to contact their accounting department with no follow thru when we made contact. It seemed like that department was contracted out of the country. Only as of late they said they would take a check but with a fifty dollar process fee. They do not take credit cards.

Review Source

BL

Bettye L.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Traveling By Faith Transportation Services"

December 16, 2024

5.0

I am happy we decided to use Roadflex over other, we receive a percentage of money back on all your purchase. My drivers love the Roadflex app it is easy to use.

Pros

The customer services is great! Very helpful with all your card needs.

Cons

I like everything about Roadflex. I wished we had used them from day one.

Switched from

[Atobi](https://www.capterra.com/p/211622/ATOBI/)

Need more that what the other company was offering.

Review Source

SH

Stephen H.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Parnevulogistics LLC Honest Roadflex review "

July 31, 2025

5.0

When I first started using Roadflex it was kind of a learning curve getting to know the website but once you get it, understood how to load the card and the monthly fees Everything go from there very simple very good platform that I would definitely recommend to others.

Pros

I most likely love the ease of use that Roadflex provides the expense management is great when trying to scale a small business, such as mines.

Cons

When me and my team first started using road flex it was a learning curve that we had to get used to the maintenance keeping up with the different card numbers and not knowing where we could get service and use the card

Review Source

DD

Danniel D.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Mr. Davis reviews RoadFlex"

April 24, 2025

5.0

Making my payment is easy and fast and the representatives have been awesome.

Pros

The convenience of using the ca4d at any gas station.

Cons

There has been nothing to report, that would quality as, "liking least about RoadFlex."

Review Source

JH

James H.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Go RoadFlex "

April 17, 2025

5.0

Overall I am glad that I came along this company which help me control my business.

Pros

The calls when something is not right. Also the customer service. I see every transaction on line.

Cons

There is nothing that I don’t like so far. Everything is moving good for me. I don’t think that anything can go wrong.

Review Source

AB

April B.  
Controller  
Construction  
Used the software for: 6-12 months

### "Fuel Debit Cards"

April 21, 2025

5.0

We haven't had any real problem issues. Cards seem to work well for what we need them for.

Pros

Easy to use, lots of options for card limitations per card. Easy to reload, and easy to add more employees.

Cons

Monthly detailed statements would be nice. Gas stations limit transactions to $100 for fuel.

Review Source

CG

CAITIE G.  
CEO  
Veterinary  
Used the software for: 6-12 months

### "GOOD COMPANY AND BUSINESS CREDIT BENEFITS; EASY TO USE; RECOMMNED."

March 18, 2025

4.0

OVERALL WELL. I DID REFER A FRIEND AND SHE WAS UBALE TO PROCESS HER APPLICATION DUE TO A PHONE NUMBER VERIFICATION ISSUE ON ROAD FLEX'S BEHALF. ONCE IT WAS VERIFIED, SHE STILL COULDN'T PROCESS THE APPLICATION. I FEEL THAT ROADFLEX SHOULD HAVE TAKEN THE INITIATIVE TO CALL HER AND GET HER APPLICATION COMPLETED.

Pros

SIMPLE QUICK APPLICATION/APPROVAL BUILDS BUSINESS CREDIT EASILY

Cons

POOR COMMUNICATION REGARDING UPDATES TO MY ACCOUNT/NOTICES NO MOBILE APP TRASH UX/UD ON WEBSITE TRASH MOBILE VERSION OF WEBSITE TOO MANY CLICKS AND SCROLLING TO GET WHAT I NEED DONE MORE INITIATIVE FOR SOLVING PROBLEMS FOR CUSTOMER SERVICE

Review Source

DS

Darius S.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Roadflex is the best! "

May 7, 2025

5.0

My company and team members love using their Roadflex fleet card and also enjoy receiving discount cents on fuel when purchasing fuel.

Pros

Roadflex is the best! Since I’ve been a customer, I am extremely impressed and proud to be apart of this company! Great customer service, fast issue solving, and I love being able to use my fleet card for all my business expenses besides fuel. I rate their business 11 out of 10. Great organization to work with!

Cons

I have no dislikes! All positive things! I’ve had no negative experience with Roadflex.

Review Source

DH

Darin H.  
Managing Member  
Automotive  
Used the software for: 1-2 years

### "RoadFlex FuelCard Summary "

August 17, 2024

5.0

Overall our experience is great and the customer service staff is very knowledgeable

Pros

The card is very easy to use and the benefits are great !

Cons

The app needs to be updated to allow money transfers to the card. 24 X 7 customer service support needed.

Alternatives considered

[Rewards Fuel](https://www.capterra.com/p/177953/Rewards-Fuel/)

Reason for choosing RoadFlex

The application process for RoadFlex was very straightforward

Review Source

RN

Rochelle N.  
Owner  
Renewables & Environment  
Used the software for: 1-2 years

### "Rochelle review "

November 14, 2024

5.0

Great customer service. Everything was explained

Pros

Customer service - all the ins and outs about the company - were explained

Cons

Fees - I was not comfortable with it but - it’s worth it

Review Source

JS

Josh S.  
Sole Proprietor  
Construction  
Used the software for: 6-12 months

### "Would recommend to business owners. "

November 19, 2024

5.0

Great! Support team has been very helpful.

Pros

Ease of use. Great customer service. Online platform is easy to understand.

Cons

Tap function does not work on card or phone. Have to insert card every time.

Review Source

JA

Jose A.  
Ceo  
Consumer Services  
Used the software for: Less than 6 months

### "Fantastic card!"

October 27, 2024

5.0

This has been the best investment I made in my company this far.

Pros

Love how easy it is to manage the card for my drivers.

Cons

I have no negative info about the card and the process.

Review Source

JM

Jason M.  
CEO  
Construction  
Used the software for: 6-12 months

### "Great company "

October 31, 2024

5.0

Awesome! I love the flexibility of using the card

Pros

I like everything about this card. It is very easy to use. Just an overall great card

Cons

As far as I'm concerned my experience I have no complaints

Review Source

AC

Adonis C.  
Managing Member  
Management Consulting  
Used the software for: 6-12 months

### "Great Gas Card"

September 9, 2024

5.0

Pros

What my business liked most about RoadFlex is the customer support.

Cons

The thing we don’t like about RoadFlex is they do not offer a line of credit.

Review Source

NJ

Nicholas J.  
President  
Consumer Services  
Used the software for: Less than 6 months

### "One of the best Business card to use for gas "

September 29, 2024

5.0

Its one of the best business cards out there and reports to Experian

Pros

I like that I can use this card for many things.

Cons

I want to use this card at more places other than gas.

Review Source

KB

Keyvauntae B.  
Cosmetologist  
Consumer Services  
Used the software for: Less than 6 months

### "New Rodflex Member"

July 30, 2024

5.0

The most easy, sufficient process I’ve ever experienced. Definitely a 10/10 for me!

Pros

The customer support system, and easy set up for financial success

Cons

Missing my onboarding call. But I called, with no wait time and was very satisfied with my onboarding process

Review Source

DC

David C.  
Lead Customer Success  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "RoadFlex helped me save money and time."

September 5, 2023

5.0

Easy, quick, and cheap!

Pros

Very easy to set-up, no training needed. Cost-effective, no contracts.

Cons

ACH payments take a few days to clear. I would love for my ACH payments to be instant.

Review Source

AT

Aldrick T.  
Owner  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "New Road Flex User"

July 24, 2024

5.0

Overall, all is well and I and happy with the product.

Pros

I like the easy of setup and the fact that it reports to credit bureau to build business credit.

Cons

The per month, per card charge for usage.

Review Source

BG

Bernard G.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "I would give this review a 10/10"

April 27, 2025

5.0

My overall experience with RoadFlex is a 10/10. They have great customer service experience. Always able to help with questions.

Pros

RoadFlex is a great company for business owners with a one vehicle or even a fleet

Cons

What I like least about RoadFlex is that they do not offer a credit line for business owners

Review Source

LW

Latoya W.  
Adminstrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "GiftedByHands Review"

April 25, 2025

5.0

Great Experience and so pleased I found RoadFlex. The support team has been helpful.

Pros

My experience with RoadFlex has been nothing but positive. The customer service is great and the card is easy to use.

Cons

Nothing I'm satisfied with my experience. The card is what I needed.

Review Source

JC

John C.  
Mover  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Gas card 5 star"

April 24, 2025

5.0

This is the first gas card I have used. It’s pretty good for the use. I’ve been using it for definitely would recommend.

Pros

I can load as much money as I want at any time I can activate and turn off my card at any time for different members

Cons

I really didn’t dislike anything about the card other than I have to load my own money besides having unsecured credit

Review Source

DS

Dennis S.  
Epidemiologist  
Public Policy  
Used the software for: 6-12 months

### "Great customer service"

April 19, 2025

5.0

Great customer service and short wait lines. My overall experience has been great with no issues.

Pros

Excellent customer service and quick resolution. I had a business issue that required resolution and RoadFlex was able to provide it.

Cons

They currently don't offer a business credit card. Having a business card would simplify making purchases.

Review Source

EQ

EDWIN Q.  
OWNER  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "GREAT COMPANY AND PRODUCT"

January 23, 2025

5.0

Very good experience. The customer service is great, the features of the card are great and convenient for drivers and companies

Pros

Is secure, you can set up limits, and get virtual and physical cards.

Cons

Sometimes the pin does not work, so there are places where it gets tricky to use the card

Review Source

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