---
title: "SMARTS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SMARTS Software - reviews, pricing plans, popular comparisons to other Decision Support products and more."
source_url: "https://www.capterra.com/p/10012634/SMARTS/"
page_type: "product"
language: "en"
---

# 

 SMARTS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

SMARTS

## What is SMARTS?

Sparkling Logic SMARTS™ is a cloud-native, enterprise-level, application-agnostic business rules and decision management platform that empowers data-minded firms to automate and continuously improve business-critical decisions. SMARTS™ enables non-technical business analysts and domain experts to leverage their own data to easily design, test, deploy, monitor, experiment with, and update decisions, whether explicit or AI-driven, with minimal IT resources. With SMARTS™, our clients are able to reduce operational costs, deliver a better customer experience, launch new products faster, ensure compliance, improve the quality and consistency of decisions, increase flexibility, scalability, and transparency, and effectively operationalize AI, machine learning, and deep learning models. Our clients include global leaders in financial services, insurance, healthcare, retail, utilities, and IoT. Request a demo or free trial at www.sparklinglogic.com.

## What is SMARTS used for?

[Decision Support](https://www.capterra.com/decision-support-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

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### Starting price

Free trial available

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## SMARTS Overview

Updated September 2026

AI summary

SMARTS supports organizations of all sizes with decision support tools designed to enhance data-driven processes. It offers dashboards, data visualization, KPI monitoring, and modeling capabilities, with features such as predictive analytics, AI, and customizable reports. Available via cloud or on-premise deployment, SMARTS enables teams to analyze scenarios and monitor performance metrics for more informed decisions.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SMARTS

0.0

VS.

[4.6 (27)](https://www.capterra.com/p/113352/SpiderImpact/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (39)

Value For Money

0.0 (0)

Value For Money

4.6 (39)

Customer Service

0.0 (0)

Customer Service

4.8 (39)

## SMARTS alternatives

[0.0](https://www.capterra.com/p/10019628/PhnoMind/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

Highest Rated

[Interfy](https://www.capterra.com/p/219451/Interfy/)

[4.9 (39)](https://www.capterra.com/p/219451/Interfy/reviews/)

Starting price

$32.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/219451/Interfy/)

[Decisions](https://www.capterra.com/p/149492/Decisions/)

[4.6 (27)](https://www.capterra.com/p/149492/Decisions/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/149492/Decisions/)

[Flowable](https://www.capterra.com/p/211116/Flowable/)

[4.5 (13)](https://www.capterra.com/p/211116/Flowable/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/211116/Flowable/)

## FAQs about SMARTS

Overview

### What company size and specific industries is SMARTS built for?

SMARTS is designed for business analysts and subject matter experts at organizations of any size that need to manage risk and operational decisions. It targets financial services, insurance, healthcare, retail, utilities, and similar sectors that want a flexible, scalable, and transparent approach to decision management.

Features and Usability

### What are the key features of SMARTS?

SMARTS includes What If scenarios, modeling and simulation, and decision tree analysis for planning and forecasting. It also offers AI and machine learning, generative AI, predictive analytics, and real-time analytics, plus KPI monitoring, customizable dashboards, customizable reports, data visualization, alerts and notifications, and data import/export.

Getting Started and Support

### What training and onboarding options does SMARTS offer?

SMARTS provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos provide self-paced viewing.

Getting Started and Support

### What customer support options does SMARTS offer?

SMARTS offers email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live rep assistance. Support experience cannot be summarized from user feedback here, since no reviewer comments about support are available in the catalog data.

## Features

AI summary

Based on 197 Decision Support reviews

Capterra data shows that buyers of decision support software rank the following features as their top priorities:

-   **Reporting & Statistics** (**36%** of reviewers rated this feature as critical)
-   **Data Import/Export** (**32%**)
-   **Predictive Analytics** (**41%**)

SMARTS supports all three of the features reviewers rate most important: **Reporting & Statistics**, **Data Import/Export**, and **Predictive Analytics**. Together, these capabilities help businesses move data in and out of the system, track trends through clear reporting, and use forecasts to make better decisions, allowing teams to plan with more confidence and act on insights faster.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customizable Dashboard

Alter the layout and content of dashboards

Customizable Reports

Alter the layout and content of reports

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Analysis Tools

Analyze survey results via statistical testing or crosstabs directly within the software

SMARTS 22 features

### All Features
- "What If" Scenarios: Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Import/Export: Import and export data to and from software applications
- Data Replication: Process of copying and storing data in more than one site or node
- Data Visualization: Graphical representation of data
- Decision Tree: Support tool that enables users to progress through a series of steps to solve a problem
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- For Healthcare: Software designed for the healthcare industry
- Functions/Calculations: Perform various mathematical calculations using the data
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Predictive Analytics: Predict future data based on historical data sets
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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