# BastionGPT Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BastionGPT Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10012703/BastionGPT --- # BastionGPT Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BastionGPT ## What is BastionGPT? BastionGPT is a HIPAA-compliant AI assistant and AI medical scribe built for healthcare professionals. Developed by Bastion Intelligence, a Microsoft Partner, the platform integrates GPT-5.2, Claude Opus, and Gemini-3 Pro in a secure, clinical-grade interface. A BAA is included on every plan. Patient data is never shared with third parties for training. Draft SOAP, DAP, and BIRP notes, referral letters, discharge summaries, appeal letters, and patient education materials. Unlimited AI Scribe transcription with multi-speaker recognition and six output formats. Upload documents up to 30 pages (Professional) or 500 pages (Professional Plus) for summarization and analysis, including OCR for scanned files. More than 10,000 healthcare organizations use BastionGPT today. Start a 7-day free trial at bastiongpt.com. ## What is BastionGPT used for? [Chatbot](https://www.capterra.com/chatbot-software/)[AI Writing Assistant](https://www.capterra.com/ai-writing-assistant-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $45 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BastionGPT?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://forta.tech/&name=BastionGPT) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BastionGPT 4.8 (4) VS. [4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting Price $45 Per User, Per Month Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (4) Ease Of Use 4.4 (1,094) Value For Money 4.0 (4) Value For Money 4.0 (850) Customer Service 4.0 (4) Customer Service 4.3 (880) ## BastionGPT alternatives [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (355)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (80)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [View all alternatives](https://www.capterra.com/p/10012703/BastionGPT/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Chatbot 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Natural Language Processing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Transcripts/Chat History 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation AI/Machine Learning 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Automated Responses 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Pre-Configured Bot 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Existing bot models for AI-based tools commonly used for auditory and textual conversation methods BastionGPT 19 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages AI-based platform which conducts a conversation via auditory or textual methods Provides a channel for team members to share media files, communicate, and work together Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Used as a promotional or demonstration tool in sales and marketing presentations Use AI to generate content in the form of text, images, videos, etc. Ability to chat online in real time Manage and support multiple languages Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods See options for potential search queries within the system Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. Sample files or documents that could be customized as needed or used as is Edit text as needed View messages sent by both parties during the chat conversation Get Advice We can help you find the software with the features you need. Features 3.8 (4) 3.8 Based on 4 reviews ## Pricing Value for money 4.0 (4) Free Trial Professional Plus $45.00 Per User,Per Month It includes: - Access to the most powerful AI models - AI Scribe - AI Assistant - HIPAA Secure - Unlimited audio transcription - Reference documents up to 500 pages long - Analyze images, charts, and graphs Professional $20.00 Per User,Per Month It includes: - Access to the most powerful AI models - AI Scribe - AI Assistant - HIPAA Secure - Unlimited audio transcription - Reference documents up to 30 pages long Ultra $65.00 Per User,Per Month It includes: - All Features of Professional Plus - Single Sign On (SSO) - Customizable HIPAA BAA - Run locally within your existing enterprise cloud Value for money 4.0 (4) 4.0 Based on 4 reviews ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (4) 4.0 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EL Emma L. Clinical Psychologist Hospital & Health Care ### "Like Chat GPT but intuitive and private for health practitioners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2025 Bastion is like the intern I always needed. It just needs some context and explanation of what I need and off it goes, often giving me back work that is better written than what I would have done. Bastion has seriously given me hours of time back - that is not an exaggeration. Tasks that took hours are now done at the click of a button. I could not go back! Pros Bastion is like Chat GPT but knows what healthcare practitioners need, including the privacy systems that are crucial to our work. It's easy to use - very little time is spent working it out as it has such a straightforward, clean interface. I love the system of prompts and have refined mine to get what I need. I tried many AI programs and Bastion hits the mark. I kept going back to it and finally just stayed! Cons I can't think of many cons. If pressed, being able to select British spellings would be great, but you can ask Bastion to add use them in your prompt. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Hospital & Health Care ### "Zero customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 3, 2024 Poor. Unless they provide some assistance i will cancel my service Pros Price is great. Concept is great but the functionality with the program is a disaster. Cons No customer service. I've met with the two twice, issues are still not resolved Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Alexis A. CEO Writing and Editing ### "Psychological Report Writing Made Easy with BastionGPT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2023 We are solving the problem of the shortage of psychologists, by writing their reports faster, so they can see more clients! Pros I love that the creativity level can be placed at zero to endure there is no "new" or inaccurate information in the output. The HIPAA-compliance feature is a huge time saver because I do not have to take out identifying information. Cons When the last sentence or paragraph of output is incomplete.Cannot interact with PDFs Reasons for choosing BastionGPT HIPAA- compliance and the creativity level feature Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK Kyle K. Psychologist Mental Health Care ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2023 Would recommend. Customer service was great Pros Secure summarization of data, customer services was great Cons Needs an API, and somtimes had issues with Azure Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)