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StatStak

StatStak

4.8 (20)
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Recent review

"No-Brainer Solution For Small Business Facilities Looking To Save Money"

5.0

Jason H. - Owner and InstructorOctober 8, 2024

STARTING PRICE

$0

Free Trial
Available

EASE OF USE

4.7/5

Based on Capterra user reviews

What is StatStak?

The operating system for sports businesses, not hair salons. StatStak is a simple, end-to-end business management solution for sports organizations managing a training facility, sports teams, and sporting events. With a simple user experience, white-label custom design, automated payments, family calendars, and unparalleled real-time support, StatStak stands behind parent-friendly software with a money-back satisfaction guarantee on every transaction, all included with a $0 subscription.

Do you work for StatStak?Claim this product profile
Custom-branded landing pages and app designs used by the most notable brands in the sports world
Simple admin dashboard with custom user permissions and access allows large organizations to manage hundreds of stakeholders
Mobile-first checkout flow with automated upselling and family checkout makes complex checkout a breeze
Family calendars and Google calendar integrations keep all your families on the same page, without juggling logins

Compare with a popular alternative

StatStak

4.8 (20)
StatStak

VS.

USD $0.00
USD $79.00
Per Month
Starting Price
Free Version
Free Trial
Free Version
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Pricing Options
48
36
Total Features
6
5
Total Integrations
4.7 (20)
4.1 (199)
Ease Of Use
4.9 (20)
4.0 (199)
Value For Money
5.0 (20)
4.0 (199)
Customer Service

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StatStak Reviews

Showing 5 of 20 reviews
Overall
4.8
Ease of Use
4.7
Customer Service
5.0

Pros

  • StatStak has been amazing to work with. Their customer service has been outstanding and the software has an incredible to work with.

  • The ease of inputting programming, and the ability to edit it.

  • The company is always making updates and changes to the functionality of the website as well which is cool to see and the team is awesome to work with.

  • I like that I can do my scheduling and team management in one place. I also like the website design that they did for our business.

Cons

  • Constantly shocked about how much baseball facility specific functionality there is.

  • The general layout and size of objects on the booking site can be confusing and clunky. Many of these issues have been resolved through updates which are constantly being put out.

  • The financial reporting has never really lined up with what our bank accounts say, which makes us nervous.

  • No dislikes so far and all good based on my experiences to date.

Most Helpful Reviews for StatStak

Jason H.
Owner and Instructor
Sports, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 8, 2024

"No-Brainer Solution For Small Business Facilities Looking To Save Money"

Overall: Switching to StatStak was an easy and painless experience for our facility. The service is constantly being updates with improvements to speed and usability. This should be a no-brainer for any small business facility looking to save costs on other expensive software options because there is no cost to using their service. I didnt believe it at first, but now after using it for the past year, our facility are firm believers in StatStak and our future using it.

Pros: StatStak has been amazing to work with. Their customer service has been outstanding and the software has an incredible to work with. There is flexibility to make our business run the way we need it to and the ability to add or change just about ever aspect of our booking page to make everything easy to find and quick to purchase. At first I did not believe that it was a no-cost solution but after using it for the past year, I can without a doubt say, it does not cost our facility anything to use it.

Cons: The general layout and size of objects on the booking site can be confusing and clunky. Many of these issues have been resolved through updates which are constantly being put out.

Switched From: Acuity Scheduling
Reasons for Switching to StatStak: We switched to StatStak because as a small business we were trying to find any way to save money. Although Acuity is cheap compared to other software, StatStak is a true zero cost solution for us.
Paul W.
Daycare Provider
Child Day Care Service, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 11, 2024

"Statstak is a GREAT platform"

Overall: Customer support team is unlike anything else I've experienced with any platform I've ever worked with. The response time and knowledge of responses is incredible. That, and their continued improvements, make this a truly great platform.

Pros: This is absolutely built for our business. Nearly everything that we need is all in one place, allowing us to remove other ways that our business has operated in the past, and remove other platforms we are paying for. They continually update to improve and add features.

Cons: As they grow and update, there can be occasional bugs that happen. In particular, have noticed delivery reliability of the messaging function missing people from time to time. We are talking about a small number in 1000's of messages we send. Recently, they have made strides to help with this, which is appreciated. This is the only thing keeping this from a 5 star product.

Switched From: Mindbody
Reasons for Switching to StatStak: Total functionality from a team management perspective. Much more of a "one stop shop" for everything we need.
Jon B.
Trainer
Sports, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
October 8, 2024

"Statstak review"

Overall: great. Customer service is quick and timely

Pros: Clients ease to use which makes the process easier for trainer.

Cons: As trainer hate day blocks wish easier..

Lukas S.
Facility Manager
Sports, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
October 8, 2024

"180 Performance Center StatStak review"

Overall: It has been a much more customer-friendly site to use than our old site with Mindbody! It’s easier to use on our end as well and makes our jobs simpler! The only downside again that we have struggled with is the reporting! It is easy to create events and copy lessons from one week to the next, saving us steps in the process!

Pros: The simplicity and customization of the website is very user-friendly! It is easy to make changes and updates when you need to! The company is always making updates and changes to the functionality of the website as well which is cool to see and the team is awesome to work with! We also use it to house our travel ball team information which has been very easy to use!

Cons: The financial reporting has never really lined up with what our bank accounts say, which makes us nervous!

Switched From: Mindbody
Reasons for Switching to StatStak: We thought that StatStak would be easier and more efficient to use and so far I believe we were right!
Dominic C.
General Manager
Sports, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 10, 2024

"Incredible. "

Overall: Constantly shocked about how much baseball facility specific functionality there is. Mentioned a “this would be nice” to a developer early on, and the feature appeared within a few months. Super easy to chat with support staff who are proactive in helping due to the win-win business model. Not like other software that is over complicated, not baseball specific, and no one is motivated to help since there is a subscription model.

Pros: Customer service. Responds to customer feedback and feature requests lightning fast. Assistance from friendly and proactive staff for migration. 11/10. Wish we had this platform when we opened 11 years ago. We tried everything from EZ facility, to a combination of open source custom mess with Stripe, Stax, and other software that didn’t integrate. This has truly been wonderful and their business model incentivizes quality customer support and feedback.

Cons: Nuthin. I need to write more words but there’s nothing to say.

Switched From: EZFacility and Stax Bill
Reasons for Switching to StatStak: Too many systems. Over complicated. Open source was nice but can’t do it all. Stax could do all and more but was too expensive, and way too complicated. Poor customer support (or lack of all together)