# EZ-AD Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EZ-AD the right Digital Signage solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10012865/10012865/reviews

---

EZ-AD

5 (11)

[View alternatives](https://www.capterra.com/p/10012865/EZ-AD/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of EZ-AD

Ease of use

4.9

Customer Service

5.0

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KT

Kelly T.  
Marketing Director  
Construction  
Used the software for: 6-12 months

### "Well rounded and useful - 10/10 would purchase again!"

October 24, 2023

5.0

EZ-AD is outstanding for promoting customer awareness and education of new products without benefit of a salesperson. Not all customers want to speak with sales staff, and sometimes staff can be temporarily occupied. EZ-AD solves for both. In addition, our EZ-AD salesperson is patient, helpful and readily available. If Dale doesn't have an immediate answer, he will find it and get back to me immediately. The customer service has been impeccable.

Pros

It's hard to say - tie between ease of use and the YouTube uploader. Both are extremely helpful. This is honestly a plug-in-and-go solution. Very pleased!

Cons

I'm hoping at some point they'll add search capability for images we've uploaded. The scrolling is tedious - I find it faster to re-upload and simply delete older images every once in a while. It would also be helpful to us if pre-made backgrounds were fully changeable - all text, not just some text - and if we could swap backgrounds without changing the rest of the image. We often repeat products on sale - if I could swap the pre-made background only, that would be very useful.

Reason for choosing EZ-AD

The intuitive layout, simple changeability, available library and YouTube component were all deciding factors.

Review Source

Response from EZ-AD TV

November 17, 2023

Hi Kelly T! Thanks for sharing your thoughts about EZ-AD TV. We hear you on the image scrolling issue and the need for more flexible backgrounds. We're happy to let you know that we're adding a search feature for images and enhancing the background customization, at no extra charge to you. We'll keep you updated on these new features. Your input is incredibly valuable to us and helps in improving EZ-AD TV. Thanks again for your support!

AT

Alexis T.  
Manager  
Construction  
Used the software for: 2+ years

### "The Tech Support Specialist was very helpful !"

December 18, 2023

5.0

Pros

The Tech Support Specialist was very helpful when I first called with the issues we were having. He walked me through all of the trouble shooting necessary, and when that didn't work he sent me a new EZ-AD tv box without question and it arrived rapidly. It has been working since I set up the tv on the 31st of December. I also appreciated the follow up from the second gentleman that called.

Cons

We had various problems with that unit and when the troubleshooting didn't work he sent me a new EZ-AD tv box without question and it arrived rapidly. It's been working ever since.

Review Source

KS

Kristine S.  
Owner  
Retail  
Used the software for: 2+ years

### "Knowledgeable attention to my problem."

October 31, 2023

5.0

Pros

Thank you for your quick and knowledgeable attention to my problem.

Cons

I have only used EZ-AD so really I can´t compare ez-ad to any other and it is pretty customisable so no cons so far.

Review Source

EM

Eric M.  
Manager  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "I would highly recommend your services to any business."

November 3, 2023

5.0

Pros

Tech support assisted me today and was extremely helpful!!! He went above and beyond with explaining access and features and how to apply them. I would highly recommend your services to any business.

Cons

I couldn't gain access to the account. Reset password and explained a little bit about the EZAD TV interface with being a new user. Offered assistance in the future if needed.

Review Source

ME

Maurice E.  
Purchasing Manager  
Building Materials  
Used the software for: 2+ years

### "EZ AD always responds quickly."

December 21, 2023

5.0

Pros

EZ AD always responds quickly. I received my replacement boxes very quickly.

Cons

Some of the units seemed defective and wouldn't connect to the internet. I received my replacement boxes very quickly.

Review Source

MD

Mark D.  
Marketing Manager  
Military  
Used the software for: 1-2 years

### "Good tech support"

November 27, 2023

5.0

Pros

Quick solutions over the phone. Great help !

Cons

We do have a lot of EZAD TV units and also few issues from time to time but, these issues are resolved by just one phone call 99% of the time.

Review Source

RB

Ralph B.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "I love your product! "

November 27, 2023

5.0

Pros

I love your product! I’m using it 2 ways… one tv with EZ-AD to highlight my products and promotions the second tv with EZ-AD to generate revenue by allowing customers to advertise their services and businesses to my customers.

Cons

We had power outage and the unit went offline. Tech support got the EZAD TV unit back online again.

Review Source

MB

Meredith B.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "excellent service"

October 31, 2023

5.0

Pros

The support is friendly, and they will do their best to customize their available templates per your needs.

Cons

It has been pretty good for me so far, I don't have anything I don't like yet.

Review Source

AA

Amy A.  
Marketing Manager  
Retail  
Used the software for: 2+ years

### "Bayport Flower Houses"

October 24, 2023

5.0

Getting info to customers waiting for service or entering the store

Pros

I like that it is easy to update my screens -- even when I am out of the office. I also like the variety of templates that are available.

Cons

I don't have any that I can think of - any issue I have had has been resolved quickly.

Review Source

DW

Dan W.  
Operations Manager  
Construction  
Used the software for: 1-2 years

### " Tech Support was great and helped me with my issue !!"

November 20, 2023

5.0

Pros

Tech Support was great and helped me with my issue !!

Cons

The initial screen was faulty and wouldn't connect to the internet. Once I received the replacement Tech support followed up on the day of delivery and helped me set up the EZ-AD unit and create a new screen so I could carry on with my business.

Review Source

RB

Ron B.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Helpful and Friendly "

October 31, 2023

5.0

Pros

The customer service is helpful and friendly and it is easy to setup and use.

Cons

Can't think of anything when it comes to that.

Review Source

Similar Products

Featured