# SNF Metrics Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SNF Metrics Software - reviews, pricing plans, popular comparisons to other Long Term Care products and more.

Source: https://www.capterra.com/p/10012881/SNF-Metrics

---

# 

 SNF Metrics Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SNF Metrics

## What is SNF Metrics?

SNF Metrics delivers a robust cloud-based software suite, empowering Skilled Nursing Facilities with real-time insights and trend analysis across finance, operations, and risk management, ensuring optimal care and operational efficiency. Trusted by 2,000+ SNF operators across 39 states, it streamlines workflows, enhances care, and shortens revenue cycles.

## What is SNF Metrics used for?

[Nursing Home](https://www.capterra.com/nursing-home-software/)[Long Term Care](https://www.capterra.com/long-term-care-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/)

Top alternative

Featured

Overall rating

Based on 41 user reviews

Reviews sentiment

Positive

93%

Neutral

7%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for SNF Metrics?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://snfmetrics.com&name=SNF Metrics)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SNF Metrics

4.7 (41)

VS.

[4.6 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/)

Starting Price

Contact vendor

Starting Price

$1

Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (41)

Ease Of Use

4.4 (156)

Value For Money

4.9 (23)

Value For Money

4.7 (119)

Customer Service

4.6 (29)

Customer Service

4.8 (132)

## SNF Metrics alternatives

[4.8 (45)](https://www.capterra.com/p/163319/StoriiCare/reviews/)

Starting price

Contact vendor for pricing

[4.2 (5)](https://www.capterra.com/p/164513/eMAR/#reviews)

Starting price

$0.01

Per User, Per Month

[4.2 (11)](https://www.capterra.com/p/164514/Yardi-Senior-Living-Suite/reviews/)

Starting price

$0.01

Per User, Per Month

Highest Rated

[5.0 (1)](https://www.capterra.com/p/10009685/Yardi-EHR/#reviews)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Charting

4.4 (18)

61.11% of 18 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

HIPAA Compliant

4.8 (16)

75.00% of 16 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Care Plan Management

4.5 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Manage the treatment plan and coordination between care providers and patients with special health care needs

Patient Records Management

4.6 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Incident Management

4.8 (9)

111.11% of 9 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Medication History

3.6 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Access to patient medication history data

SNF Metrics 62 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Handle the registration and admission process for existing and new students

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

Track the attendance of specific individuals or groups

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and send invoices or bills to customers

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Securely transfer, access, exchange, integrate or use data with different providers or systems

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Customize contracts and forms to collect specific information

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Manage and store data in a database

Tools that provide relevant information at specific times to support judgments and courses of action

Store, manage, and track all electronic documents in a centralized location

Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc.

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Plan, manage, and track the financial activities of an individual or organization

Specifically for long term care providers

Specifically for nursing homes

Form predictions based on past and present data/trends

Providing medical care for elderly patients

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage and track all disruptions and incidents

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage billing and payments for a healthcare provider

Find and verify prescription medications by color, shape or imprint

Access to patient medication history data

Managing and tracking patient health, progress, communication, and treatment plans

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

System of devices or tools that help perform, test and capture patients' diagnostics in real-time

Receive system updates as soon as any changes are made

Log and store the source of contacts/leads

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track the amount of money spent on a certain product or with a certain supplier

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Manage, record and track all business exchanges in form of money and its related interactions in the system

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.8 (41)

4.8

Based on 41 reviews

## Pricing

Value for money

4.9 (23)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.9 (23)

4.9

Based on 23 reviews

## Integrations

[

MatrixCare Skilled Nursing Facility](https://www.capterra.com/p/23520/MatrixCare/)[

PCC](https://www.capterra.com/p/121609/PCC-Pediatric-Solution/)[

MatrixCare Senior Living Facility](https://www.capterra.com/p/165450/MatrixCare/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (29)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (29)

4.6

Based on 29 reviews

## User reviews

Overall rating

4.7

Based on 41 reviews

Filter by rating

5(32)

4(6)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JC

Joelle C.

RN Supervisor

Hospital & Health Care

### "SNF Metrics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2024

Pros

The ease of this app is beyond measure and the functionality for all of management to be able to see what has been going on in the building is priceless

Cons

Having to write my statement all over again instead of being able to import it from our current in-house system

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HS

Heather S.

Recruiter

Hospital & Health Care

### "It's awesome"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 1, 2024

Pros

It has everything that you need. I never have any issues with it.

Cons

The logging time is sensitive. It logs you out after a few minutes of not using it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Amy H.

Director or Operations

Medical Practice

### "SNF Metrics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 31, 2024

Great. Overall great product. Easy to use.

Pros

Custom email daily reports. Financial reports

Cons

Nothing. The program is overall great. No complaints.

Reasons for choosing SNF Metrics

Product setup and the ability to integrate with our systems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Shelby T.

Health Information Technology Assistant

Hospital & Health Care

### "Managing Employees"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

May 31, 2024

Pros

I mainly use SNF Metrics for user management and weekly forms. I like the ability to pull various reports with varying levels of detail to fit my needs.

Cons

I don't have any major issues with SNF Metrics.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jessica M.

LNHA

Health, Wellness and Fitness

### "SNF Metrics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 30, 2024

Pros

I like the ease of access and how it walks you through grievances and incidents.

Cons

There is not anything negative to say about SNF Metrics.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Alexis P.

Admissions Director

Health, Wellness and Fitness

### "Admissions Coordinator Review of Metrics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 30, 2024

Pros

The all around functionality of the software. It has multiple purposes and has made staying organized in my field much easier.

Cons

No cons for the time being. I feel like it runs smoothly and is easy to operate

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MO

Michael O.

Staffing Coordinator

Hospital & Health Care

### "Best system ever "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2024

I am still learning more regarding what the system can do and cannot do. I will keep on interacting with the system until i get familiar with everything

Pros

It makes good accurate analysis, easing the burden of getting worried that you may not accomplish in terms of compliance.

Cons

I wish they make filters much easier and usable from the very first time you begin using the system rather than having to run at least one report before you can be able to filter

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VL

Valerie L.

Registered Nurse

Hospital & Health Care

### "SNF review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

May 29, 2024

So far I feel on the fence about the program. There should be a way to trigger the person initiating the incident report to complete it. No only leave it up to the DON

Pros

It gives multiple areas that different nurses can chart. As well as attaching documents.

Cons

There are to many options to choose from. It should change based on the reason for the incident.

Reasons for choosing SNF Metrics

It was used in other companies associated with Beechtree.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DA

Dovi A.

Labor Management Director

Hospital & Health Care

### "SNF Metrics is the best out there"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2024

Love it and thankful my company uses them

Pros

Easy to use and great displays. Love all the staffing reports

Cons

Selecting multiple fields can glitch and scrolls up and down

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DW

Devorah w.

HMO Biller

Facilities Services

### "Recommended Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 29, 2024

Pros

It's very user friendly, well-structured and all information is in organized tabs

Cons

Only issue is when the system goes down those rare times and I can't get access!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10012881/SNF-Metrics/reviews/)

Popular comparisons

[Skilled Nursing Core Platform vs SNF Metrics](https://www.capterra.com/compare/209866-10012881/Skilled-Nursing-Core-Platform-vs-SNF-Metrics) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)