--- title: "YourGPT Chatbot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about YourGPT Chatbot Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10012960/YourGPT-Chatbot/" page_type: "product" language: "en" --- # YourGPT Chatbot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) YourGPT Chatbot ## What is YourGPT Chatbot? YourGPT is a complete AI first platform that helps businesses automate customer support, sales, and operations across web, email, WhatsApp, Telegram, and more without any coding. Teams can build AI agents trained on their own data to deliver fast, accurate responses. YourGPT enables instant customer service, 24/7 lead engagement, and streamlined workflows. Important features including a no-code AI agent builder in multiple languages, AI Agents, AI Helpdesk, AI search widget, AI avatar, lead capture, and integration with existing systems. From startups to enterprises, YourGPT boosts efficiency, drives sales, and enhances the customer experience with scalable tools. ## What is YourGPT Chatbot used for? [Chatbot](https://www.capterra.com/chatbot-software/)[AI Agent Builder](https://www.capterra.com/ai-agent-builder-software/)[Help Desk](https://www.capterra.com/help-desk-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for YourGPT Chatbot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://yourgpt.ai/&name=YourGPT Chatbot) ## YourGPT Chatbot Overview Updated September 2026 AI summary YourGPT Chatbot equips small and midsize businesses with AI-driven customer support and sales automation, featuring automated responses, live chat, and natural language processing. It supports multi-channel communication, lead capture, and workflow automation, while offering customizable branding and integration with popular platforms. Deployment options include web, cloud, and mobile, making it adaptable to diverse operational environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### YourGPT Chatbot 4.8 (4) VS. [4.6 (1,394)](https://www.capterra.com/p/140928/Appy-Pie/reviews/) Starting Price $49 Other, Per Month Starting Price $16 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.6 (7,623) Value For Money 4.0 (4) Value For Money 4.5 (7,506) Customer Service 4.0 (3) Customer Service 4.6 (7,255) ## YourGPT Chatbot alternatives [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [VideoExpress](https://www.capterra.com/p/10019949/VideoExpress/) [4.7 (7,623)](https://www.capterra.com/p/10019949/VideoExpress/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019949/VideoExpress/) [CloneVoice.ai](https://www.capterra.com/p/10036120/CloneVoice-ai/) [4.8 (567)](https://www.capterra.com/p/10036120/CloneVoice-ai/reviews/) Starting price $148.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10036120/CloneVoice-ai/) ## FAQs about YourGPT Chatbot Overview ### What company size and specific industries is YourGPT Chatbot built for? YourGPT Chatbot is designed for businesses of all sizes around the world, including small companies, mid-sized organizations, and larger enterprises. The vendor does not specify particular industries, so the product appears suited to general business use across many sectors. Features and Usability ### What are the key features of YourGPT Chatbot? YourGPT Chatbot offers AI Copilot, chatbot automation, live chat, and automated responses for customer support and sales workflows. It also includes intent recognition, natural language processing, sentiment analysis, lead capture, transfers/routing, multi-channel communication, transcripts/chat history, role-based permissions, and workflow automation. Integrations ### Which third-party tools and platforms does YourGPT Chatbot integrate with? YourGPT Chatbot integrates with 15 third-party tools and platforms, including Slack, Telegram, Discord, Messenger, WhatsApp, Instagram, Twilio, and Zapier. It also connects with automation and ecommerce platforms such as Make, Pabbly Connect, Shopify, WooCommerce, PrestaShop, Wix, and Webflow. Getting Started and Support ### What training and onboarding options does YourGPT Chatbot offer? YourGPT Chatbot provides in-person training, documentation, and videos to help teams get started. In-person training supports direct guidance, documentation offers written reference material, and videos provide visual walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does YourGPT Chatbot offer? YourGPT Chatbot provides email/help desk support, FAQ/forum resources, and chat support. These channels give users direct help, self-service guidance, and faster back-and-forth when needed. No reviewer feedback on support experience is available in the catalog data. ## Features AI summary Based on 1,236 Chatbot reviews Capterra data shows that buyers of chatbot software rank the following features as their top priorities: - **Automated Responses** (**43%** of reviewers rated this feature as critical) - **Live Chat** (**49%**) - **Natural Language Processing** (**44%**) YourGPT Chatbot supports all three of the features reviewers rate most important: **Automated Responses**, **Live Chat**, and **Natural Language Processing**. Together, these capabilities help businesses respond faster, manage real-time customer conversations, and understand user intent more accurately, allowing teams to improve service quality and handle more interactions efficiently. Automated Responses 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Natural Language Processing 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Chatbot 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Performance Metrics 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. AI Copilot 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Canned Responses 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Shortcuts for inputting frequently used messages YourGPT Chatbot 32 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Escalation: System alerts about the need to escalate an issue or request - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Canned Responses: Shortcuts for inputting frequently used messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - For Sales Teams/Organizations: Caters to sales teams - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Intent Recognition: Helps understand a user's intentions/actions - Lead Capture: Automatically identify and save contact information of potential customers - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Live Chat: Ability to chat online in real time - Mobile App: Access the system via a mobile application - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Speech Recognition: Train your system to interpret and transcribe voice messages - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transfers/Routing: Transfer queries and organize messages between agents - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 4.0 (4) Free Trial Essential $49.00 Other,Per Month Professional $99.00 Other,Per Month Advanced $399.00 Other,Per Month Enterprise vary on Enterprise requirement Value for money 4.0 (4) 4.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (3) 4.0 Based on 3 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Priyanka S. Designer and ai video maker Entertainment ### "Made Our Daily Work Much More Efficient" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 4, 2026 I have been using the YourGPT platform for a while, and it has significantly improved productivity. It saves a lot of time by automating repetitive tasks, taking actions. Pros I especially like its ability to learn from context, take action, and automate workflows instead of just answering questions. It has become a valuable tool for our team and helps us focus on more important work. Cons The overall experience has been excellent. I would love to see more advanced built-in image generation and editing capabilities so everything can be done within the same platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rajni W. Customer Support Manager Commercial Real Estate ### "Easy-to-Use AI Chatbot for Support, Sales, and Workflow Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2026 Overall, my experience with YourGPT Chatbot has been positive. It is easy to set up, flexible, and useful for automating customer conversations across support, sales, and operations. The no-code builder, custom data training, omnichannel deployment, and AI Studio workflows make it practical for real business use cases without requiring heavy technical work. Some advanced workflows may take time to configure, but once set up, the platform is effective for handling repetitive queries and improving response speed. Pros YourGPT Chatbot is easy to set up and flexible for real business use cases. I liked its no-code builder, custom data training, omnichannel deployment, and AI Studio workflows, which make it useful for automating customer support, sales, and operations without heavy technical setup. Cons Advanced workflows can take some time to set up, especially when they involve multiple branches, integrations, or conditions. The free trial also does not include all advanced features, which can make full evaluation harder before upgrading. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EJ Emmanuel J. Media content creation Broadcast Media ### "To go chat bot" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 26, 2025 It nice,stress free and easy to access but the lack of image generation is what i need to make the chatbot complete Pros Clarity, expressiveness,direct, straightforward, fluency,and easy to read,it gives satisfying explanation to it user Cons It doesn't have a place for image,at least it should have a place to past and decorate image to the style we want Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Anastasiya T. Marketer Computer Software ### "YourGPT Chatbot Could Be My New AI Sidekick" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 11, 2024 Pros As a salesperson juggling between leads, answering endless questions, and scheduling appointments, there just aren't enough hours in the day. this 24/7 AI chatbot can handle all inquiries around the clock, pre-qualifying leads and freeing me up for high-value conversations. Cons While user-friendly, building a chatbot with relevant sales knowledge may require some initial training time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.