--- title: "Mteja Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mteja Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more." source_url: "https://www.capterra.com/p/10013002/Mteja/" page_type: "product" language: "en" --- # Mteja Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mteja ## What is Mteja? Mteja is a customer engagement platform that enables businesses to structure and automate meaningful interactions with customers across channels like SMS, calls, USSD, and WhatsApp. The software provides a unified dashboard to track conversations across channels and gain insights through analytics. ## What is Mteja used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Top alternative Featured Overall rating Based on 35 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mteja?[Manage this product listing](https://www.g2.com/products/mteja/claim_requests/new?auto=true) ## Mteja Overview Updated September 2026 AI summary Mteja is a cloud-based customer engagement solution for businesses of all sizes, offering tools for communication management, customer history tracking, and analytics. Notable features include flexible APIs, CRM integration, campaign management, and call scheduling for mass outreach. Users often value its ease of use and deployment, along with options for SMS broadcasting and cloud-based call recording. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mteja 4.8 (35) VS. [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (35) Ease Of Use 4.9 (4,063) Value For Money 4.7 (35) Value For Money 4.8 (2,864) Customer Service 4.7 (35) Customer Service 4.7 (2,797) ## Mteja alternatives [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Viber](https://www.capterra.com/p/180348/Viber/) [4.4 (4,063)](https://www.capterra.com/p/180348/Viber/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180348/Viber/) [View all alternatives](https://www.capterra.com/p/10013002/Mteja/alternatives/) ## Features AI summary Based on 3,736 Customer Communications Management reviews Capterra reviewers point to these as the customer engagement features buyers care about most: - **Content Management** (**53%** of reviewers rated this feature as critical) - **Engagement Tracking** (**45%**) - **Activity Tracking** (**40%**) Mteja focuses on a different set of capabilities within the customer engagement category. Based on the available coverage data, the product’s included features are not specified here, so this overview cannot confirm particular tools it supports. Even so, customer engagement platforms can still provide value by helping businesses manage customer interactions more effectively, giving teams better visibility into communication and day-to-day service workflows. Communication Management 4.8 (18) 72.22% of 18 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Customer History 4.6 (18) 55.56% of 18 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships Reporting/Analytics 4.7 (18) 66.67% of 18 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Mteja 7 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral --- Get Advice We can help you find the software with the features you need. Features 4.8 (35) 4.8 Based on 35 reviews ## Pricing Value for money 4.7 (35) ### Starting price Free trial not available Value for money 4.7 (35) 4.7 Based on 35 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (35) 4.7 Based on 35 reviews ## User reviews Overall rating 4.8 Based on 35 reviews Filter by rating 5(28) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JW jamil W. Digital Marketing Manager Education Management ### "A good tool to connect with customers." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 12, 2024 Overall, the experience is good and it's amazing tool to connect with customer. Pros Mostly the survey and loyalty programs are very nice to connect and conversation with clients and customers. live chats are also I like it. Cons pricing can me more better. UI is not beginner friendly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EM edith M. accounting Government Administration ### "mteja ma plateforme de relation client" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2023 c'est une très bonne application toute simple et facile à comprendre Pros l'aspect que j'ai le plus apprécié dans cette application c'est la facilité de gestion de la gestion de la clientèle dans le processus Cons l'application marche parfaitement je ne me pleins pas Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Software Engineer Computer Software ### "Why you should use Mteja" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 29, 2023 Pros Interaction with customers become easy and more productive by using Mteja. It make easy to manage customer engagment and help to track all activities going on. It is simple and easy to use and also integration part is simple and has lot of feature to use. It is good and better than other similar products in market. Cons Overall product is good , but one can add more features in tracking and provide some feature for data sharing and downloading Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PK peter K. regional managing director Information Technology and Services ### "call center" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2023 it is a cheap means of communication with our customers and easy to deploy Pros Communication with our customers has been simplified ever since we started using mteja beceause it has all cloud calling solutions like call scheduling, call recording all at reduced prices and it has helped us reduce our maintainance costs, upgrades and data usage on cloud calls, it is easy to deploy and offers the best perfomance Cons it consumes of a lot of data especially when making cloud calls to many customers, besides that i dont have any problem with this software because it has really helped us bridge communication with our customers Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FM Frank M. Area Sales Manager Food & Beverages ### "easy collaboration tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2023 Pros Easy to use the tool to collaborate with team and to send call communication Cons I like the software have no issue with it yet now Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AO Abel O. Software engineer Accounting ### "Software easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2023 Pros The software is easy to setup to use as does not require technical skills to use Cons Pricing for the products is expensive to keep paying per month Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS jonathan S. marketing and branding management Financial Services ### "intuitive user interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2023 call center manegement and marketing software Pros i love the call campaign which enables us make mass automated calls to a list of customers at once by call scheduling all calls at a particular time which helps save time that would be taken to call individually, this has greatly helped us in marketing our services and goods at a cheaper cost and saves time Cons this software has limited integrations with other platforms that we would to intergrate it with hence limiting our activities Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AT adrine T. customer experience expert Insurance ### "calling software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2023 best cloud calling software for the best customer care Pros the cloud hosted call recording features enables us record our calls with our customers, which helps us to improve on our customer service delivery , quality assurance and legal compliance. also helps us capture forgotten and missed details by reproducing the conversation. this has enables to offer the best customer care services to our clients Cons it is expensive and hard to use , one needs some IT knowledge to operate the software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KN kaija N. telesales executive Financial Services ### "communication with customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2023 better communication with our customers Pros the cloud call center has enabled us communicate with customers easily, interact with them with a range of comprehensive analytics, that help us make smarter decisions to improve our customer engagement and suport experience Cons it is expensive and hard to use, need for some changes on user interface Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OI oriokot I. IT specialist Accounting ### "easy to integrate with other software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 19, 2023 mteja provides the best calling solutions and i wold highlt recommend it for any one who needs cloud calling system Pros i love this software because it has powerful and flexible APIs, contact APIs enable us synchronize all our customer contact data among our communication tools, chanel APIs help to set up callback triggers whenever we need specific interaction with our clients , and reach out to all customers from one place. this helps us improve on our relationship and improved communication with customers Cons mteja is some times slow when the internet connection is not good Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10013002/Mteja/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Viber vs Mteja](https://www.capterra.com/compare/180348-10013002/Viber-vs-Mteja)