# CaptainBook Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CaptainBook Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more. Source: https://www.capterra.com/p/10013010/CaptainBook --- # CaptainBook Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CaptainBook ## What is CaptainBook? CaptainBook is the new Booking Management Software everyone is talking about! With its innovative smart Guide Management system, say goodbye to your guide scheduling issues and get ready to scale up your business. CaptainBook operates in Europe and USA, with hundreds of happy operators like you, from fishing tours to sailing, boating, diving, trekking, cooking, the platform really adapts to your needs. Enjoy a channel manager, digital waivers, triggered notifications, and many more! ## What is CaptainBook used for? [Tour Operator](https://www.capterra.com/tour-operator-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $800 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CaptainBook?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.captainbook.io&name=CaptainBook) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CaptainBook 5.0 (11) VS. [4.7 (573)](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/reviews/) Starting Price $800 Usage Based Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (11) Ease Of Use 4.6 (559) Value For Money 5.0 (10) Value For Money 4.5 (441) Customer Service 5.0 (11) Customer Service 4.8 (537) ## CaptainBook alternatives [4.7 (456)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.7 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10013010/CaptainBook/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activities Booking 5.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Allows businesses to offer customers reservations for a variety of activities. Payment Processing 4.9 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Central Reservation System 5.0 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Update and maintain information on inventory and rates to manage guest reservations in real time Reservations Management 5.0 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Pricing Management 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Tool used to determine accurate pricing and product eligibility for borrowers Calendar Management 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar CaptainBook 36 features Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Update and maintain information on inventory and rates to manage guest reservations in real time Manage various distribution channels, build relations with channel partners, and track their performance Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Global distribution system used by online travel agencies to track availability and manage reservations Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and handle various international currencies Manage and support multiple languages Accept, record, and reconcile financial transactions Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Design, communicate, and distribute incentives to perform a specific action Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Process of planning, scheduling and executing the optimal and effective use of human capital across projects Search and filter data across systems to locate required information by entering keywords or certain criteria Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks Built-in website builder or integration with third-party site Features 4.9 (11) 4.9 Based on 11 reviews ## Pricing Value for money 5.0 (10) Free Version Corporate $800.00 Usage Based,Per Month Value for money 5.0 (10) 5.0 Based on 10 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Tag Manager 360](https://www.capterra.com/p/245657/Google-Tag-Manager/) ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 5.0 Based on 11 reviews Filter by rating 5(11) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Chairman Entertainment ### "Our Positive Experience with CaptainBook" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2025 Our experience with CaptainBook has been overwhelmingly positive. The platform has significantly streamlined our reservation process, making it more efficient and user-friendly. The intuitive interface ensures that both our staff and customers can navigate the system with ease, reducing the time and effort required to manage bookings. Pros The reservation system is straightforward to navigate, making the booking process smooth and efficient for both our staff and customers. Cons While customization is a strong point, integration with certain third-party applications was limited. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2025 Thank you so much for your review, we're very happy that we had such a powerful impact on your operations!  Could you elaborate on the third-party applications integrations we are missing you would like to see? While we may miss some direct integrations, we have one of the most advanced Zapier integration of the market which enables you to connect to thousands of applications. I look forward to hearing more about your business case CD Caua d. Tour Guide Hospitality ### "My small company and CaptainBook" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2024 I would like to thanks \[sensitive content hidden\] for the friendly and professional approach since the begging. I had a video chat with him, he explained everything and after that I could use CaptainBook. I had some doubts afterwards, and once again in a very short period of time I had the answer. Pros Since we start to lead customer trough Madeira Island on Jeep Adventures, we notice it would be fundamental to have a "own system" for booking on our website. After, many researches I found CaptainBook. It perfectly gives everything I need to run my small business with friendly fares and it integrates really well to my website. Cons Before the last updates, it was sometimes slower than now. I would say, it works better than other system who my competitors use according to their feedback. Basically, it is the best solution and it is very easy to install and start to make money. Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reasons for choosing CaptainBook Better fares and easier starting. I got very dynamic experience since the first day. It has never disappointed me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 20, 2024 Thank you very much for this great review! We're delighted to know that you finally found a system that works for you. Feel free to use the "suggest feature" button on the top right corner of your workspace if you think we could do anything better, or if a piece of functionality is missing to make your experience perfect. Thank you again for sharing your thoughts! DA Despoina A. tour guide Leisure, Travel & Tourism ### "High quality booking management system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2024 Pros The support team is top notch! Their mobile app is super easy to use and the widget that I installed on my website is so pretty! Cons I thought in the beginning that I would be able to install everything by myself, but I was not tech savvy enough. No problem though, the support just helped me and everything was ready in less than a day! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2024 Thank you very much for your review! We're delighted that our customer success team made an impact on your journey! We look forward to helping your business grow! SG Sevasti G. Cooking lessons Food Production ### "Good and fast services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2023 Pros I like the speed, every question is answered very fast Cons The cost from the other platforms that are combined in captainbook Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2024 Thank you for the review! We understand some cost add up like payment processing, and this is why we are working at offering direct integration to your bank for payments! Stay tuned! AP Apostolis P. Tour Guide Hospitality ### "A huge success to my travel agency, due to Captainbook" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2023 A crucial experience that was very much needed in my travel agency and solved all my problems with overbookings, tiered pricing, widgets visible or not visible as per my liking on my website, and so, so more. Pros Since a year, i own a travel agency for private tours and excursions in Chania, Crete. Being a professional historian tour guide, all the tours are done by me. Captainbook was crucial and had already embedded all the futures that i needed on their system. Set up costs were zero, commission on their side is absolutely acceptable, and customer support is so good, that i have never ever had any better, on any transaction in my life. Just yesteday i uploaded a tour to an OTA and matching API key with them was a 5 min process, on a Sunday! I went far and beyond for this review, but trust me they are worth every penny. I will continue to use them on my site and looking forward to see their success! Cons Customer support is second to none. Honest pricing, friendly employees that will go the extra mile help your business and make you succeed with them. Switched from [Travelotopos](https://www.capterra.com/p/193377/Travelotopos/) Excellent customer support and live walkthrough of their platform with the CEO of Captainbook explaining everything to me. No start up cost either! Alternatives considered [Regiondo](https://www.capterra.com/p/148394/Regiondo-Pro/) [Travelotopos](https://www.capterra.com/p/193377/Travelotopos/) Reasons for choosing CaptainBook Better customer support, a true Greek company with great employees and two of the nicest founders that help me almost weekly still to this day via email, with no extra or hidden costs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2024 Thank you for this amazing review! It really is a blessing to work with you! NA NIKOLAOS A. CEO Events Services ### "The best experience in booking engine" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2023 Pros Very easy to use. Very helpful staff. I live their calendar Cons Stripe earns also fees, maybe it will be better if the earnings go directly to your bank. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2024 Hello! Thanks for the constructive feedback. I'm glad to officially announce that we're working at a direct bank connectivity. Watch this space! EK Eleni K. Manager Hospitality ### "Great work!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2023 Pros CaptainBook‘s Customer support is unparalleled Cons Some functionalities still need work but it’s getting better every day! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2024 Thank you for the review! As one of our early adopters, I can understand that you've been working with functionalities not 100% ready! I'm sure we will agree that the team is doing its best to make the platform top notch! KT Konstantinos T. Co-Founder and CEO Leisure, Travel & Tourism ### "Game-Changer for Tour Business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2023 Our overall experience with CaptainBook has been overwhelmingly positive. It has proven to be an essential asset to our business, resulting in increased bookings and freeing up our time to focus on day-to-day operations. The software is user-friendly, with an interface and features that make it easy to navigate and utilize effectively. The support team is outstanding - quick to help and resolve any issues. Pros Onboarding and OTAs integrations were easy, and they are very helpful getting you up and running. The software is easy to use, and the handy app simplifies our booking management on the go. The automation features have significantly reduce manual tasks and saved us valuable time. What's particularly advantageous is that if we have no transactions, there is no cost. Cons We would love to see the integration of entrance tickets along with our self-guided tours. Such a seamless combination would not only streamline our operations but also provide visitors with a one-stop, hassle-free experience. We look forward to the potential enhancements that CaptainBook can bring to our operations and the exceptional experiences we provide to our visitors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2024 Thank you so much for this constructive feedback. We'd love to be able to support entrance tickets. I'll personally get back to you as soon as we have time to work on this. AK Alexandros K. Owner Leisure, Travel & Tourism ### "Seamless Experience for Nautical Adventures!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2023 If you're in the business of maritime tours, Captain Book is a no-brainer. It streamlines the management process, impresses customers, and, overall, has been a significant asset in our operations. From boat tours to fishing expeditions, Captain Book ensures every journey sails smoothly from booking to boarding. Pros The software is intuitive and simple to navigate. It caters perfectly to those in the maritime activity business, making it effortless to set up and manage tours. New employees pick up on it swiftly, saving us time on training.I appreciate that this system is specifically designed for nautical activities. Features such as boat availability management, reschedule captains management.Customers have remarked on the ease of booking their tours, which has led to increased bookings and fewer errors. The real-time calendar helps us avoid overbooking and keeps everything in sync.The secure payment gateway integration means no more hassles with third-party apps. This has made transactions a breeze and has instilled confidence in our customers.Anytime we had questions or minor glitches, the support team was prompt, knowledgeable, and friendly. Cons While the software itself is user-friendly, the initial setup took a bit longer than anticipated. It wasn't a major hurdle, but having a more streamlined onboarding process could help new users hit the ground running faster. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2024 Thank you very much for this review! We agree, the setup can be a bit more tech than we would like and we understand we still have work to do in this direction. I'm glad you could find the support always available to help you out AP Apostolis P. Tour Guide Leisure, Travel & Tourism ### "Absolute professionals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2023 Flawless experience that even my customers on my private tours have commented.- They also send a reminder with SMS/ Email a day prior of the tour. Transaction safety and ease of use is paramount. Ihave been contacted by other software companies to change my software, but I declined and I will certainly promote Captainbook, that helped me on my first steps on my business, and I thank \[sensitive content hidden\] for that. Pros Absolute professionals with second to none customer care and satisfaction. My travel agency's booking system is theirs, on www.propercretanguide.gr and my success on my first business steps is wholeheartedly given to them. On whatever I needed, they were here to help me. Not only by mail/phone, but with their info hub as well online. Cons I cant find any, and i really try to. I hope this business goes bigger and bigger, because I have even asked custom things to be done to my booking engine and they said yes, despite not being paid by me- at least directly. Reasons for choosing CaptainBook Excellent communication and demo by the administrators who solved all my questions and helped me get into the tour business game. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2024 What a beautiful review! Thank you so much! It really warms our heart! We're very happy to have you with us and wish you all the best with your tour business! [View all Reviews](https://www.capterra.com/p/10013010/CaptainBook/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)