# Clonadesk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Clonadesk Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more.

Source: https://www.capterra.com/p/10013049/Clonadesk

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# 

 Clonadesk Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Clonadesk

## What is Clonadesk?

ClonaDesk is a remote access software that allows users to interact with computer systems in other locations as though they were local. It empowers businesses to provide remote customer service and technical support with its advanced remote desktop capabilities. A seamless experience is provided by ClonaDesk, which allows the support persons to troubleshoot technical issues easily and provide high-quality technical support to their customers, even from miles away.

## What is Clonadesk used for?

[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Support](https://www.capterra.com/remote-support-software/)[Screen Recording](https://www.capterra.com/screen-recording-software/)

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Clonadesk

5.0 (7)

VS.

[4.7 (1,367)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting Price

Contact vendor

Starting Price

$480

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (7)

Ease Of Use

4.7 (1,363)

Value For Money

4.8 (6)

Value For Money

4.7 (1,248)

Customer Service

4.4 (5)

Customer Service

4.6 (1,130)

## Clonadesk alternatives

[4.0 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/)

Starting price

Contact vendor for pricing

[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Starting price

$67.00

Per User, Per Month

[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

Starting price

$34.90

Per User, Per Month

[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting price

$129.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.7 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

File Transfer

4.9 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Move files across different systems or networks

Remote Access/Control

4.9 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

Screen Sharing

4.9 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Digitally share screen view with others

Diagnostics Tools

4.7 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

Access system information, including hardware and software configuration, to perform diagnostics

Secure Login

4.8 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

At least a username and password is required to access the system

Clonadesk 19 features

Define levels of authorization for access to specific files or systems

Verify the identity of users/devices to enable secure access

Communicate using direct chat or messages within the system

Access system information, including hardware and software configuration, to perform diagnostics

Create, save, and store files

Move files across different systems or networks

Ability to chat online in real time

Access work applications remotely, for when working away from the office and/or traveling

Provide support to your customers and employees remotely over a shared network

Deploy updates or install new software remotely

Record and save a video file of what is happening on a computer screen

Digitally share screen view with others

At least a username and password is required to access the system

Record active support and chat sessions for auditing and training

Set up connections to third-party platforms to improve business processes

Take actions to troubleshoot issues for networks, devices, etc.

Extra layer of security that requires not only a password and username but also something specific to that user

Manage computers located anywhere without the remote customer present at the other end

Allows multiple users to simultaneously annotate on a digital whiteboard

Features

4.9 (7)

4.9

Based on 7 reviews

## Pricing

Value for money

4.8 (6)

Free Trial

Free Version

Basic

$0.00

Value for money

4.8 (6)

4.8

Based on 6 reviews

## Support, customer service and training options

Customer Service

4.4 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (5)

4.4

Based on 5 reviews

## User reviews

Overall rating

5.0

Based on 7 reviews

Filter by rating

5(7)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SC

Sachin C.

Remote Desktop Software

Information Technology and Services

### "Remote Desktop Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 29, 2024

Pros

It is easy to use , and provide remote screen sharing and also high tech security.

Cons

Attractive interface is missing in clonadesk.

Switched from

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MJ

Manjiri J.

Business Development Executive

Insurance

### "Great software to connect with Insurance Policy Agents"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 12, 2023

Pros

It is very easy to use, and it helps me to connect with remote insurance policy agents to solve their queries regarding claims and policies

Cons

Audio conferencing not yet supported in screen sharing

Switched from

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VK

Varsha k.

Maxgen Technology software technology

Computer Hardware

### "User friendly, easy to use, comfortble remote access for any device , work for flexible, "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 11, 2023

It is very good aap. Easy use any where and user access file and download document on any multiple locations. It is work smoothly

Pros

I like in clona desk any where to use , we can access file fast way and comfortable to use. Any one understands easyly. Working properly

Cons

Some feature upadate required like Video conference

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Leo Marshal U.

Software Tester & Developer

Information Technology and Services

### "Best Alternative remote access software for remote support and collaborative team-work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 10, 2023

Using this user-friendly, unlimited, and free remote access software has greatly boosted our team's productivity for remote collaboration and provided valuable support to our clients in resolving issues.

Pros

It's incredibly user-friendly, performs well even on slow networks, offers unlimited sessions for free, and comes packed with a wide range of tools.

Cons

While my experience on Windows was positive, I believe it could be even better if the platform extended to mobile and Mac devices

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

As Clonadesk don't having any limitations of remote session. Its free loaded with features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Sakshi M.

Owner, CEO

Consumer Services

### "Best tool for collaboration with Clients "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2023

My experience with Clonadesk is absolutely satisfying and amazing, in both my personal and professional fronts. Screen sharing has proved to be a lifesaver in client meetings.Security is extremely important when dealing with high profile clientele, and ClonaDesk certainly didn't disappoint. It provides robust security measures that put my mind at ease when accessing sensitive data remotely. Knowing that our clients' information and project details are safe and sound is a huge relief.The speed and reliability of ClonaDesk have also been impressive

Pros

Clonadesk is really easy to use for sharing your computer screen. One great thing about it is that it lets me access my computer from far away without any problems. It doesn't matter if I'm at work or somewhere else; I can easily get to my stuff from any device with the internet. This makes it super easy for me to plan events and work with my team, no matter where I am.

Cons

Customer support is available via email only .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PG

Pradip G.

Accounting Consultant

Accounting

### "Reliable and user-Friendly software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 9, 2023

My overall experience with ClonaDesk has been positive. It's a user-friendly and reliable remote access software that meets the needs of accountants like myself. It offers a secure solutions for remote access tasks. I would recommend it to fellow accountants looking for a straightforward tool to access their work computers remotely. One of the things I liked the most is that as a free software ClonaDesk is allowing me to transfer files and switch screen with Clients.

Pros

One of the first things I noticed about ClonaDesk is its user-friendly interface. Setting up Clonadesk is surprisingly simple. I am not from a technical background still I can navigate through the software with ease. The speed of access is also very fast helping me in auditing reports remotely and also help me in discussion with my clients.

Cons

Need features that can support screen sharing like audio conferencing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Akshay P.

freelancer

Marketing and Advertising

### "Hands down the best tool for freelancers!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 29, 2023

It has been a time saver when it comes to meeting clients and giving them demos or presentations remotely. It also helped me in providing better and faster services to my multiple clients simultaneously, from my work desk itself.

Pros

As a freelancer, communicating with clients has become super easy. Only because of the user friendliness of the software.

Cons

As of now, Clonadesk has sufficed my needs. I think it should be available on mobile devices as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10013049/Clonadesk/reviews/)

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