---
title: "OnSinch Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is OnSinch the right Workforce Management solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/10013052/OnSinch/reviews/"
page_type: "reviews"
language: "en"
---

OnSinch

4.9 (52)

[View alternatives](https://www.capterra.com/p/10013052/OnSinch/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 20th, 2026

# Reviews of OnSinch

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

AH

Antonin H

Technical Production ManagerEvents Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Online management from anywhere, everything in one place, clarity, customer service and assistance with implementation, easy planning and financial overview, setting of professions and salaries.“

October 22, 2025

JH

Jakub H

Head of productionArts and Crafts, 51 - 200 employeesUsed the software for: 1-2 years.

“We were struggling with cashflow and organizing our staff incl.“

July 20, 2026

SS

Sara S

StagehandsEntertainment, 201 - 500 employeesUsed the software for: 6-12 months.

“The system has made our lives SO much easier, helping us streamline our business. And if we ever experience any problems, the lovely people behind the system are ready to help.“

October 15, 2025

JH

Jakub H

Head of productionArts and Crafts, 51 - 200 employeesUsed the software for: 1-2 years.

“I get it's a quite a sophisticated software, but sometimes it feels bit unfriendly and unintuitive.“

July 20, 2026

MF

Matouš F

GalleryArts and Crafts, 51 - 200 employeesUsed the software for: More than 2 years.

“It’s a smart and reliable CRM that makes managing large teams and complex projects easy and efficient.“

October 26, 2025

AW

Aleksandra W

Operations ManagerHuman Resources, 11 - 50 employeesUsed the software for: 1-2 years.

“problems with adding colors, images in CMS system“

December 29, 2023

JK

Jack K

Founder CEOStaffing and Recruiting, 2 - 10 employeesUsed the software for: 6-12 months.

“It's quick and easy to book jobs, allocate crews and create individual price lists for clients.“

October 15, 2025

Lucie V

Leader of the humanitarian unitNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“The payroll module was not possible to implement additionally after the main instance runs.“

November 14, 2023

## Showing most helpful reviews

Showing 1-25 of 52 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lucie V.  
Leader of the humanitarian unit  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Sinch for non-profits"

November 14, 2023

5.0

Sinch is a great tool, quick, intuitive, and easy to set up, manage, and use. It helps greatly to manage especially larger amounts of people/projects.

Pros

Sinch is super easy and quick to setup and very intuitive for users to work with. Especially with crisis situation it helped us efficiently manage thousands of people. On the other side, it offers complex functionalities and provides all information and tools for end-to-end workers/volunteer management.

Cons

The payroll module was not possible to implement additionally after the main instance runs. The database import can be done only once, any after-imports need to be manual in order not to rewrite the existing data.

Review Source

Response from OnSinch

December 6, 2023

We're grateful for your review, Lucie. It's encouraging to hear how OnSinch aids in managing your non-profit's extensive needs. We acknowledge the points you've raised about payroll integration and database imports and we seek to address these. We value your feedback as we continue to develop OnSinch.

AK

Anthony K.  
Director  
Events Services  
Used the software for: 1-2 years

### "OnSinch is the best!!! "

October 11, 2024

5.0

Best platform we have ever used, support is very help

Pros

Has made the day to day of running the crew so much easier and more streamlined

Cons

There isn’t anything bad to say about the platform.

Switched from

[Liveforce](https://www.capterra.com/p/175237/Liveforce/)

It didn’t have the amount of features we needed

Review Source

Response from OnSinch

October 23, 2024

Thank you for the great review, Anthony! We’re happy to hear OnSinch has made such a positive impact on your day-to-day operations and that our support team has been there for you. We’re always working to enhance OnSinch with new features to support your continued growth. If you ever have suggestions, we’d love to hear them!

SM

Stanislava M.  
Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "OnSInch review"

October 24, 2023

4.0

good first experience

Pros

easy to with the flow, intuitive, transparent

Cons

missed some functions, not that much flexible

Review Source

Response from OnSinch

December 6, 2023

Stanislava, thank you for your feedback. We're glad to hear that you've found OnSinch to be intuitive and transparent. We're always working to add more functions and flexibility, and your input is vital to that process.

PB

Paz B.  
Director  
Entertainment  
Used the software for: Less than 6 months

### "Onsinch is the one"

December 8, 2023

5.0

Amazing from start to finish, the onboarding has been very smooth. Nothing is too much bother for you guys, and we're all now starting to get our heads round it.

Pros

Ease of use, ergonomically intuitive, yet highly comprehensive.

Cons

No calendar view, Can't assign different rates to crew per profession thus having to set up detailed ratings.

Alternatives considered

[Parim](https://www.capterra.com/p/135487/PARiM-Software/)

Reason for choosing OnSinch

It had a strange way of allocating crew to locations if i remember rightly, but it was a while ago we looked at it.

Switched from

[LASSO](https://www.capterra.com/p/229153/LASSO/)

Lasso is very limited, we were manually writing out time sheets, sending shift reminders, building jobs etc

Review Source

Response from OnSinch

December 19, 2023

Thank you, Paz, for the high recommendation. We're thrilled that you've had an amazing start with OnSinch. We're introducing the calendar view in January and we'll make sure to let you know when it's ready.

SS

Sara S.  
Stagehands  
Entertainment  
Used the software for: 6-12 months

### "Amazing system - even better people behind it! "

October 15, 2025

5.0

We are very happy we started using the system this year. It has greatly improved our work capacity and output. Huge thumbs up from us.

Pros

The system has made our lives SO much easier, helping us streamline our business. And if we ever experience any problems, the lovely people behind the system are ready to help. We really appreciate the personal aspect of this company, where we feel part of a family.

Cons

It can be tricky to learn the system, because it can do so much! But once you know it, it rocks. And if you ever miss features, the people behind the system are there to help and they have developed several features on request from us (which of course will add to the list of things to learn for newcomers to the system - but that is a very small price to pay :-)

Review Source

Response from OnSinch

October 22, 2025

Hi Sara, Thanks so much for the amazing review! It’s fantastic to hear OnSinch has made your lives "SO much easier" and that you feel like part of the OnSinch family. That connection is everything to us. We definitely acknowledge the initial learning curve—it’s tough when the system is so powerful, and we're improving our onboarding process to make it easier! We're always glad to hear suggestions for new features that have a real impact. Best regards, The OnSinch Team

AP

Andres P.  
Crewchief  
Events Services  
Used the software for: 2+ years

### "Rewiew of satisfied user"

November 21, 2023

5.0

The application is simple and clear. It has significantly helped me with my work for several years now.

Pros

I appreciate the most in the application the ability, as an on-site coordinator for music events with 50+ participants, to handle everything. And that from a mobile phone. From recording arrival/departure times, through individual work assignments for employees, to the subsequent completion and closure of the event. At the same time, I would highlight the simplicity of managing multiple concurrent shifts at large events. I also have the ability to manage my overall workload, check my income, and have complete information about my work in one place.

Cons

The errors I encounter while using it are mostly caused by coordinator (user) mistakes. Therefore, apart from a few technical glitches (which were promptly resolved each time), I have nothing to complain about so far.

Review Source

Response from OnSinch

December 6, 2023

Hi Andres, it's great to hear such positive feedback from an experienced crewchief like yourself. We're thrilled that OnSinch helps you efficiently manage multiple tasks and shifts at large events. Your satisfaction with our platform's functionality and our responsive customer support is a top priority for us. Thank you for relying on OnSinch for over two years, and we look forward to continuing to support your work!

RT

Robert T.  
Director  
Events Services  
Used the software for: 2+ years

### "Thanks Sinch"

October 23, 2023

5.0

The team at Sinch have been supersonically quick in resolving any minor issues or explaining easily to us, whenever we need guidance on any system features, to date cannot fault any aspect of our collaboration with Sinch, using Sinch gives me total confidence when accepting and booking large jobs.

Pros

Sinch totally revolutionised our operation, i enjoy using sinch daily, our team integrate well with the system, effortless production of bookings, timesheets and invoices.

Cons

The team at Sinch have been supersonically quick in resolving any minor issues or explaining easily whenever we need guidance on any system features, to date cannot fault any aspect of our collaboration with Sinch

Reason for choosing OnSinch

Sinch was highly recommended to us by fellow companies in the events industry, the first zoom meetings and meeting the Sinch team were easy and fun, that set the tone for the whole set up and integration, and they remain an absolute pleasure to deal with

Review Source

Response from OnSinch

December 6, 2023

Robert, your glowing review is music to our ears! We're so happy that OnSinch has improved your operations and that our team has provided you with the support you need. Knowing that you enjoy using OnSinch every day is the best feedback we could hope for. Thank you!

PS

Patryk S.  
CEO  
Events Services  
Used the software for: 2+ years

### "OnSinch has changed our lives"

November 2, 2023

5.0

Having such a versatile and easy-to-use tool has allowed the whole company to focus on specific objectives. We have more time to train people, find clients, etc. It is this versatility, working in the full spectrum of the light we see, that allows for excellent management of both the entire office team and employees in the field.

Pros

An all in one product, despite such incredible versatility every aspect is catered for.

Cons

I can't think of anything, it's a really successful product

Review Source

Response from OnSinch

December 6, 2023

Patryk, it's wonderful to hear that OnSinch has made such a positive impact on your company. We're honoured by your perfect score and proud to offer an all-in-one product that meets your diverse needs. Thank you for your trust and high recommendation!

WK

Wojciech K.  
CEO  
Staffing and Recruiting  
Used the software for: 2+ years

### "More than expected"

December 29, 2023

5.0

Once you start using it, you dont want to use anything else.

Pros

Ability to forget about excel sheets in case of staff scheduling.

Cons

Invoicing feature could be better, but is not very bad.

Review Source

Response from OnSinch

January 3, 2024

Wojciech, we're overjoyed to know OnSinch has exceeded your expectations, especially in streamlining staff scheduling. We take your comments on the invoicing feature seriously and are dedicated to enhancing it further. Thank you for trusting us and for your strong recommendation.

ST

Shea T.  
Director  
Events Services  
Used the software for: 1-2 years

### "Hundred Strong "

November 6, 2023

5.0

Our experience with OnSinch has been a pleasure and we are extremely grateful for the role it plays in our growth.

Pros

Hundred Strong cannot express our gratitude towards the OnSinch and it's people more, it is extremely crucial towards our success. The systems efficiency and simplicity whilst covering all the bases makes it the perfect tool for our needs.

Cons

Nothing we have disliked thus far with the system!

Review Source

Response from OnSinch

December 6, 2023

Thank you, Shea, for such a glowing review! It's fantastic to hear that OnSinch has become an integral tool for Hundred Strong, meeting all your needs with its simplicity and efficiency. We’re committed to continuing to provide a system that supports your success.

JT

Jiří T.  
High access works  
Construction  
Used the software for: 2+ years

### "Rock Buddies OnSinch"

January 9, 2024

5.0

Pros

It's user friendly, fast and everywhere you need it.

Cons

I have to spend my time on it, my time is expensive.

Review Source

Response from OnSinch

January 10, 2024

Thank you for your review, Jiří. We're glad to hear that you find OnSinch user-friendly and efficient. We understand that time is a valuable asset, we aim to make every second on our platform count for your business.

SB

Stepan B.  
Manager  
Events Services  
Used the software for: 2+ years

### "Beneficial and helpful since the beginning of the app's existence"

November 8, 2023

5.0

Pros

Simplicity, time saving, user support, development. When you dream of the best workforce management app, it's nowhere near as good as OnSinch.

Cons

I never had the feeling that there was something wrong with OnSinch, or that something was missing.

Review Source

Response from OnSinch

December 6, 2023

Stepan, we're honoured by your top marks across the board! It's great to hear that OnSinch has been a game-changer for your event services management, embodying simplicity and efficiency. Your complete satisfaction is our goal, and we're thrilled to have hit the mark with you!

TM

Tomas M.  
Productionl company  
Events Services  
Used the software for: 1-2 years

### "Perfect system"

December 8, 2023

5.0

Our company is very satisfied with this product - we can recommend it!

Pros

Customer relationship, GUI, reliability

Cons

It could have been cheaper but we know that development of this product is very expensive

Review Source

Response from OnSinch

December 20, 2023

Thank you for your feedback, Tomas. It's great to know that you are satisfied with OnSinch's interface and reliability. While we strive to offer competitive pricing, we're glad you see the value.

LB

Laura B.  
Account Manager  
Events Services  
Used the software for: 6-12 months

### "Sinch positive experience"

November 5, 2023

5.0

Pros

Ease of staff scheduling, monitoring, reviewing

Cons

Very few limitations on staff filtering

Review Source

Response from OnSinch

December 6, 2023

Thank you for your review, Laura. It's wonderful to know that the ease of use in staff scheduling on OnSinch stands out for you. We take note of your comment on staff filtering and aim to enhance this feature. Your satisfaction is important to us!

KM

Krystof M.  
Volunteer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Quality product"

November 23, 2023

4.0

Pros

Quick access to all information; clear user interface

Cons

I can't think of anything, just keep going

Review Source

Response from OnSinch

December 6, 2023

Thank you, Krystof, for your positive review! We're thrilled to hear that OnSinch's quick access to information and clear interface have met your needs. Your feedback is invaluable to us. Thanks for being a part of our journey for over two years!

AM

Adela M.  
Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great tool OnSinch - review "

December 11, 2023

5.0

Pros

Definitely pleasant and helpful communication from the operator and the app is super easy to use.

Cons

Honestly, I don't have an answer to this question. When we needed some functionality that was not on Sinch, it was added very quickly after an agreement.

Review Source

Response from OnSinch

December 19, 2023

Hi Adela, thank you for such positive feedback. We're proud that OnSinch has been a great tool and that our customer support has exceeded your expectations. Your feedback is invaluable, and we're delighted to continue supporting your mission.

AB

Alzbeta B.  
President  
Civic & Social Organization  
Used the software for: 1-2 years

### "Solution for volunteer management in crisis"

October 19, 2023

5.0

It was a perfect solution for the volunteer management in time of crisis

Pros

Easy to use, one system for the whole volunteer management

Cons

Solution for single organizations uder the one account could be improved

Review Source

Response from OnSinch

December 6, 2023

Thank you for your review, Alzbeta. It's wonderful to hear that OnSinch has streamlined your volunteer management process. Thank you for your valuable feedback!

AG

Andrew G.  
Director  
Entertainment  
Used the software for: 1-2 years

### "OnSinch - Fantastic Crew Logistic Software"

July 21, 2026

5.0

From the start, it has been an easy transition. Our account was set up and personalised for us with numerous video calls from OnSinch to make sure it was how we wanted it. The onboarding process was the best I have ever been part of. Very thorough and clear. Any questions we have had since have been answered very quickly with polite and helpful staff. The software is very detailed and there are still some parts of it that we haven't yet taken advantage of, but as the company grows, they will definitely be used. The reporting side of it is great, lots of different reports already in place to choose, and endless custom reports can be made. Job creation is quick, straightforward and painless. Overall, an absolutely fantastic experience.

Pros

\- User Friendly - Incredible versatility - Incredible customer support - Covers everything we need and more! - Personalised portal - Easy to use for the crew - Detailed reporting

Cons

It is a little pricier than some of the other software we looked at, but it has absolutely been worth the extra spend as this has allowed us to streamline multiple other softwares and spreadsheets into one!

Review Source

Response from OnSinch

August 10, 2026

Hi Andrew, Thank you very much for the review! Really glad OnSinch helped you dump the extra spreadsheets and that the onboarding went so well. Great to have you with us! Best regards, The OnSinch Team

AH

Antonin H.  
Technical Production Manager  
Events Services  
Used the software for: 1-2 years

### "Made for chaos!"

October 22, 2025

5.0

My focus is technical production for cultural/theater projects. I switched to the application due to the need to improve communication and information flow in the complicated operation of the Jatka78 theater. I had the opportunity to try several solutions, but onSinch came out as the winner - complex, without the need to make compromises. I finally managed the work that was previously done by 3 people myself, accurately and without mistakes. OnSinch now accompanies me in all the more demanding projects (Jatka78, Azyl78, Festival Arena, Forman Brothers Theatre, The Conference of the Birds Tour). I will not let it go. The more demanding the operation, the more useful it becomes. However, it is not just a tool that makes work easier for managers. Its strength lies mainly in its ability to provide employees with various options, motivate them, and facilitate shift selection.

Pros

Online management from anywhere, everything in one place, clarity, customer service and assistance with implementation, easy planning and financial overview, setting of professions and salaries. For employees - easy shift selection, all necessary information, synchronizable calendar. Work becomes game - managers and employees just complete their quests :)

Cons

At first it seemed complicated because it is a really robust system with many options, but with the onSinch team it is possible to reduce the menu and everything to and adapt it to the specific needs of the operation. Once you get used to it, it's hard to do other projects in Excel spreadsheets.

Review Source

Response from OnSinch

November 4, 2025

Thank you for this incredible review! It’s genuinely inspiring to hear how OnSinch became your crucial partner for complex projects like Jatka78, helping you manage the work of three people accurately and without compromise. That’s solid proof of how our robust system handles the most demanding operations. We especially love your comment that for your team, “work becomes game”, perfectly capturing our goal to motivate employees and simplify shift selection. We appreciate you recognizing that while the system offers many options, our team is always ready to help tailor the menu to your specific needs, making the switch from painful Excel spreadsheets permanent. Thank you for your partnership!

RG

Radja G.  
General Manager  
Events Services  
Used the software for: 6-12 months

### "After years of searching: Finally a tool that speaks Crew Language 🤘"

October 18, 2025

5.0

I was one of the first in our industry to throw my planning online — somewhere around 2010 — just so I could tweak schedules right there on location. Since then, I’ve been on a long, painful hunt for the perfect planning tool. I’ve tried several along the way, but nothing ever beat my messy-but-reliable online Excel sheet. A year ago, I gave it another go — demo after demo — and then I landed at OnSinch. For the first time, I felt like a software company wasn’t trying to drain my wallet, but actually wanted to help crew companies like mine. These folks come from the event world themselves, and it shows in every detail. The platform is packed with features, fully customizable, and once you get the hang of it, it’s pure gold. Sure, at first it’s a lot to take in, but their onboarding process is smooth as hell — they walk you through everything until it clicks. They don’t clock out on you; they genuinely want you to get the most out of their tool. Every question gets answered, every tiny problem gets a thoughtful solution. I’m not even using OnSinch at full power yet, but it already proved its worth — for both our crew and our clients. Even the “old-school-grey-bearded” crew members picked it up right away. The OnSinch team itself? Absolute legends. Smart, approachable, and they somehow already feel like friends. If you run a crew company and want a planning tool that actually understands your chaos — this is it. OnSinch rocks. -Radja, Hands 4 Events, Belgium

Pros

Built by event-people for event-people. All-in-one platform: Scheduling, staffing, finance, communication... Strong scheduling features: drag-&-drop calendar views, open shifts/self-registration, attendance tracking... Mobile-friendly access. Good onboarding & support: The kind of team that stays with you until you seriously use the tool. Customisable: You can tailor many aspects to your own process and structure

Cons

Steep learning curve initially: With so many features and flexibility, at first it can feel like “whoa — there’s a lot going on”. Customisation + flexibility = you need to invest time in setup: Unlike an “out-of-the-box” minimal tool, you’ll get the most when you dedicate effort to configuring it. But honestly, these “cons” are just pros in disguise, they only mean the system is powerful enough to grow with you.

Alternatives considered

[Beeple](https://www.capterra.com/p/167691/Beeple/)[Rentman](https://www.capterra.com/p/144616/Rentman/)[Planday](https://www.capterra.com/p/145648/Planday/)

Reason for choosing OnSinch

Because OnSinch actually gets what a crew company needs. It’s built by people who’ve been in the trenches of the event world, not by tech guys guessing how things work. The platform feels tailor-made for real on-site chaos: shifting schedules, last-minute changes, multiple roles, and different clients. On top of that, the support team rocks: patient, human, and genuinely invested in your success. Most software companies sell you a subscription; OnSinch sells you a working system.

Review Source

Response from OnSinch

November 4, 2025

Radja, thank you so much for this incredibly detailed and thoughtful review! Your feedback perfectly captures what OnSinch stands for and what we strived for from day one: building a powerful system with the flexibility and humanity that only event-people can provide. We agree that the initial learning curve is the cost of that power, proving those cons are truly "pros in disguise" that allow you to fully customize and grow. Finally, a massive shout-out to our support team—hearing them called "absolute legends" who genuinely invest in your success is the highest compliment we could receive. Thank you for your trust, we look forward to our continued partnership.

MF

Matouš F.  
Gallery  
Arts and Crafts  
Used the software for: 2+ years

### "Review of the year"

October 26, 2025

5.0

My overall experience with OnSinch has been excellent. It’s a smart and reliable CRM that makes managing large teams and complex projects easy and efficient. I consider it as essential to my work as Apple Pay, my phone, walkie-talkie, or keys. It runs operations smoothly — whether in a gallery, at a festival, or managing staff on any kind of project — and it’s highly intuitive. The support team is fantastic: quick, helpful, and genuinely caring. Highly recommended!

Pros

ONSINCH is an amazing CRM tool for organizing large teams and complex projects. It covers everything you need — from paperwork to shift management — all in one place. What I truly appreciate is their support team: they’re not just efficient but genuinely human. Whether it’s a big issue or a small question, they’re always ready to help quickly and kindly. Highly recommended!

Cons

The versatility of this tool has its pros and cons. Sometimes it takes a bit longer to find the right setup or make full use of all the available features — and there are a lot of them. I know this well, as I’ve already been involved in three different implementations of this system.

Review Source

Response from OnSinch

November 4, 2025

Thank you, Matouš, for this fantastic review! It means a lot to know OnSinch has become an essential tool, right alongside your walkie-talkie and keys:). We completely understand that our versatility can present an initial setup challenge, and we're dedicated to actively optimizing our onboarding to guide teams straight to the features they need. Your feedback is crucial to that effort. We are especially proud to hear our support team is not just efficient but genuinely human, quick, and kind. Thank you for making us a critical part of your operations!

JK

Jack K.  
Founder CEO  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Onsinch - 5 STARS!!!"

October 15, 2025

5.0

Overall we are extremely satisfied with using Onsinch since we signed up early in 2025. We receive regular updates and help is always at hand at a moments notice should it be needed. Veronika is great!

Pros

The simplified navigation on the system really helps. The customer service provided from day 1 has also been excellent. It's quick and easy to book jobs, allocate crews and create individual price lists for clients.

Cons

Lots of options to choose from so can be a little daunting when learning the system from the very beginning.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Reason for choosing OnSinch

Already met David at a function and also the demo was useful, informative and thats the reason we decided to sign up.

Review Source

Response from OnSinch

October 22, 2025

Hi Jack, A huge thank you for this fantastic 5-star review and the 10/10 recommendation! We're happy that OnSinch simplifies core tasks like job booking, crew allocation, and price lists. A special thanks for highlighting Veronika and our support team—we appreciate the praise! We also hear you on the initial learning curve. We're actively working to make our onboarding process even simpler, ensuring new users feel less overwhelmed by all the options. Thank you for choosing OnSinch! Best regards, The OnSinch Team

ML

Michal L.  
Production Manager, Internal Systems Administrator  
Events Services  
Used the software for: 6-12 months

### "Great tool for managing event crew"

July 27, 2026

5.0

Very positive. OnSinch became the backbone of how we plan and staff our events. It saves us a lot of time, keeps everything organized and the whole team relies on it daily.

Pros

Communication with our crew is much more efficient. Everything around shifts happens in one place – people see what's available, sign up themselves and know where and when they work. No more chasing anyone through phone calls and group chats. Their support is incredible too.

Cons

The initial setup takes a bit of time, but I understand the system needs to be configured properly to work well – and the onboarding covered that nicely.

Review Source

Response from OnSinch

August 10, 2026

Hi Michal, Thanks a lot! Awesome to hear OnSinch has become the backbone of your event planning and made shift scheduling so much smoother. Appreciate you sharing the feedback! Cheers, The OnSinch Team

JH

Jakub H.  
Head of production  
Arts and Crafts  
Used the software for: 1-2 years

### "OnSinch for living culture space"

July 20, 2026

5.0

We were struggling with cashflow and organizing our staff incl. their workflow. This app realy helped a lot.

Pros

Technical and customer support, truly outstanding. Their support is always friendly and helping, plus the whole onboarding process was really professional.

Cons

I'd say graphical design of the app. I get it's a quite a sophisticated software, but sometimes it feels bit unfriendly and unintuitive.

Review Source

Response from OnSinch

July 24, 2026

Hi Jakub, Thanks for the 10/10 recommendation! It is great to hear that onboarding went smoothly and that OnSinch is helping with your staff organization and cashflow. We really appreciate the feedback on the app design as well. We know the interface can feel a bit busy, and our design team is currently working on updates to make it simpler and easier to navigate. Thanks for working with us! Best, The OnSinch Team

MG

Miroslav G.  
Volunteer Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "OnSinch on Prague Pride Festival"

July 23, 2026

5.0

We have been an active user of OnSinch for 5 years, we use it not only for scheduling of volunteers shifts but mostly as a communication tool to deliver important updates. We have repeatedly recommended this product to other festivals.

Pros

OnSinch is our main way of supporting volunteers throughout Prague Pride Festival. It is easy to use and provides us with variety of ways to communicate with them.

Cons

It is sometimes hard to use from the admin perspective on the phone. It is absolutely doable but the mobile version could use a bit of UX work.

Review Source

Response from OnSinch

July 24, 2026

Hi Miroslav, Thank you for the review and for being a loyal partner for 5 years! It is awesome to hear how OnSinch helps support your volunteers and keep everyone connected during Prague Pride Festival. We really appreciate you recommending us to other festivals, too. Thanks for the honest feedback on the admin mobile experience as well. Improving mobile usability for admins is something on our radar, so this input is super helpful. Thanks again to you and the team! Best, The OnSinch Team

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