# AQ Platform Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AQ Platform Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more.

Source: https://www.capterra.com/p/10013097/AQ

---

# 

 AQ Platform Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AQ Platform

## What is AQ Platform?

Introducing AQ Clinical Suite, a transformative platform with CRM-like functionalities that revolutionises clinical trials. It integrates modules for study, operations, recruitment, eISF & ePSF, and reporting. The suite enhances efficiency by centralising tasks and streamlining workflows. Real-time analytics yield actionable insights for trial accuracy. Our recruitment module accelerates patient onboarding and cuts costs. Compliance and data security are fortified, reducing risks.

## What is AQ Platform used for?

[Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AQ Platform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.aq-trials.com&name=AQ Platform)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AQ Platform

4.8 (12)

VS.

[4.5 (83)](https://www.capterra.com/p/200364/Florence-eBinders/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (12)

Ease Of Use

4.2 (83)

Value For Money

4.6 (9)

Value For Money

4.5 (50)

Customer Service

4.8 (11)

Customer Service

4.6 (65)

## AQ Platform alternatives

[4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (6)](https://www.capterra.com/p/275503/SiteLink/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (35)](https://www.capterra.com/p/172299/Health-Cloud/#reviews)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (1)](https://www.capterra.com/p/10033108/CTMS/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10013097/AQ/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

21 CFR Part 11 Compliance

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Shows that electronic documents are authentic and linked to specific records

Clinical Study Management

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Tools to manage single or multiple clinical studies within a centralized platform

Data Import/Export

4.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Document Management

4.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

HIPAA Compliant

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Monitoring

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Observing and tracking a patient's health status, condition, and wellbeing

AQ Platform 37 features

Shows that electronic documents are authentic and linked to specific records

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Track and manage schedules and meetings via an integrated calendar

Tools to manage single or multiple clinical studies within a centralized platform

Track and manage adherence to policies for any service, product, process, or supplier

Collect and track all case report forms (CRFs) within a centralized repository

Alter the layout and content of reports

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Graphical representation of data

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Create and securely store digital patient records

Manage the enrollment and onboarding of all new members and accepted applications

Plan, manage, and track the financial activities of an individual or organization

Compliant with HIPAA, which sets standards for sensitive patient data protection

Observe and track the demand, usage, progress or quality of a system, product, or user

Observing and tracking a patient's health status, condition, and wellbeing

Helps clinical trials/labs get patients for participation.

Reporting on how each user, task or process has advanced since its initiation

Randomize the displayed order of questions and answer options

Receive data and information in real time

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Features

4.4 (12)

4.4

Based on 12 reviews

## Pricing

Value for money

4.6 (9)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.6 (9)

4.6

Based on 9 reviews

## Support, customer service and training options

Customer Service

4.8 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (11)

4.8

Based on 11 reviews

## User reviews

Overall rating

4.8

Based on 12 reviews

Filter by rating

5(10)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AR

Amdadur R.

Consultant Clinical Trials Pharmacist

Hospital & Health Care

### "Great Clinical Trials Study Management Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 24, 2023

A highly bespoke product for a clinical trials management platform that met our needs which no other company provides on the market. Very client focused, and always improving their services.

Pros

I like the ease of use, very intuative, similar to Google Drive layout. I like that there is a robust audit trial for every action taken on the platform The AQ team are very responsive to emails/ concerns and work around the individual's needs making a very bespoke product for the service user.

Cons

There was not much that I did not like from the AQ Platform.

Alternatives considered

[The EDGE](https://www.capterra.com/p/8668/The-EDGE/)

Reasons for choosing AQ Platform

I liked how they offered a bespoke service to us, and were very engaged towards our needs in which other companies could not offer. They were also very responsive to emails and worked around our schedule.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 28, 2023

Thank you for your valuable insights regarding our services at AscensionQ. We are deeply committed to ensuring that our efforts are customer-centric, focusing on building products that directly address the needs and feedback of our clients. We believe in the power of listening and iterative improvement to enhance our offerings. Your review underlines the importance of this approach in the dynamic field of clinical trials and drug research. We see the subscription to our platform not just as a transaction, but as the beginning of a lasting and evolving relationship with our clients. By continuously adapting and refining our technology, we aim to stay at the forefront of digital transformation in clinical research. We are grateful for your feedback, as it is an integral part of our development process.

MF

Madi F.

Senior Research Nurse

Hospital & Health Care

### "AQ "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2023

Very positive, easy to trian new staff to use.

Pros

AQ is a very user friendly system, we have been using it in our department for over 2 years now. The booking system with calendar views makes it easy to manage our very busy research clinic. The automated emails and text appointment reminders have improved compliance.

Cons

Great system - nothing that is a major issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 7, 2023

Many thanks Madi, We are always looking how to improve the user interface to increase the user adaption of the platform and make day to day life of a researcher easier to better engage with volunteers.

AH

Angie H.

Research nurse

Research

### "AQ is amazing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2023

This has revolutionised the way we work and improved efficiencies and study compliance reducing admin time spent sending reminders.

Pros

I love the ability to see all appointments that are booked, colour coded by study for ease and speed. Moving appointments is easy, checking against protocol windows. The AQ app is amazing to improve study compliance and reduce admin time contacting participants to remind them. Sending texts and emails in bulk to participants is fantastic as this has allowed us to invite participants to be studies and ensures that we fill spaces fast. The system is really easy to use and makes us look really professional and current.

Cons

Filters can stick on long windows therefore the system can crash when searching how many appointments within a set window. If using on your mobile, the appointments can be moved too easily in error.

Reasons for choosing AQ Platform

Great relationship with the team

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 7, 2023

thanks very much Angie, AQ core values is to be customer centric and develop features based on needs of all the different of the research staff. We pride ourselves on building a company with a high NPS score by aligning our values to the needs of our customers. We have great new features in the pipeline as we go strength to strength with help of our amazing customers and partnering with them.

VP

Valerie P.

RESEARCH TECHNICIAN

Research

### "AQ:daily use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 23, 2023

Very good

Pros

Easy to see with clear and concise viewing of the content .It updates very quickly and is useful to note any changes when samples arrive and when a cohort cancels their appointment

Cons

remembering the password as it has six relating to access and i have to write them down with the order of numbers constantly changing .Could be shorter and there needs to be a clearer way to set up your own passwords

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2023

thanks very much for your review and glad you enjoy using the AQ platform for your daily research operations. In terms of the Password and access, this is a security requirement based on sensitivity of the data and to ensure the platform is secure, It times out when there is no interaction with the system. We are restricted by the hardware as otherwise we could implement facial recognition just as mobile phones do.

JC

James c.

Research Technician.

Research

### "Easy to use and well designed platform."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2023

Pros

Appointments are clearly listed within the list view and clicking on appointments enables you to view additional information.

Cons

Having a search function would greatly improve the experience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 7, 2023

Many thanks James for your review, we are glad you are enjoying the platform, the AQ platform is been enhanced based on our customer experience feedback program. We are releasing new features on a regular basis.

AH

Ashleigh H.

Research Assistant

Research

### "Absolutely essential for clinical research trials!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 10, 2023

AQ has been an piece of essential software for our busy team. Previously we have used outlook to track appointments and our clinical staff spent hours calling and arranging appointments with our trial participants. AQ has saved us so much time and enabled our team to run more efficiently. In the labs we can plan our week by visually checking the busy and quiet days, we can prepare reagents etc for these events. Each day we print off a list to monitor our sample flow and confirm sample receipt in the labs which is super helpful for sample tracking. I don't know how we would function without this now!

Pros

It's so easy to use for resource planning as it highlights busy and quiet times in a simple visual way. You can plan yours and yours team day/week as all appointments are organizsed in study, time and date order. The filter option is great for those who only need to see what they are working on.

Cons

As a user, I can't access a search bar to quickly search for an event so I have to scroll back and fourth until I find what I'm looking for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2023

Thank you for you review. We are delighted that the AQ platform is integral to your Research operations. We are excited to be releasing new features and new modules. We have created a Lab management module and will be releasing this soon for sample handling and its monitoring. We are revamping the UI and you will find this seamless and easy to use and toggle between screens without having to scroll back and forth.

PA

Pauline A.

Research Technician

Research

### "using AQ"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2023

Pros

Great for appointments, easy to see what appointments are due .

Cons

The Log in is a bit annoying, have to log in multiple times throughout the day

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2023

Thank you for your review. As the AQ platform needs to be governed by highest security standards it a requirement that we log out users after a certain time of inactivity. I understand it can be annoying, however we need to ensure that no unauthorised access is allowed.

DE

Dima E.

Post-doctoral Research Associate

Research

### "Good AQ system "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 27, 2023

Pros

Easy to navigate and to check the daily data introduced by clinical team

Cons

I can't export data by filtring two different variables (Study and visit time points), instead of only one variable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2023

Thanks Dima, We are improving the insights and reporting and will be including dashboards in our next major release. We will also look at adding further filters to download the data. The reason we have not done this, as many of our users like to get a large data set to connect with other data sources and run further analysis. Thanks for your feedback.

KL

Kostas L.

Research fellow

Higher Education

### "Great product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 27, 2023

Pros

Easy of booking appointments and making communication possible across the team. Great team, always approachable and keen to help.

Cons

Some initial bugs that were quickly fixed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2023

Thanks for your review. Our customer satisfaction and experience is paramount to us. We have very strict SLA's as part of our support and commitment from a technical perspective. Also our account managers have regular meeting and we sent our surveys and participate in user forums to see how AQ can be improved. As everyday users champions of the platform recommend new features and improvements and the AQ product team add this to the develpment plan. In fact over 60% of development come from our customers requiring new features. We are excited to work with them. thank you !

CF

Caitlyn F.

Research and Development Administrator

Hospital & Health Care

### "Research Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 19, 2023

Pros

Easy to access and keep track of upcoming appointments for different studies

Cons

As discussed and currently being developed, being able to use AQ for more accurate reporting

Reasons for choosing AQ Platform

AQ was in place when I started here

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2023

Thanks for you wonderful review. AQ is a customer centric company and we ensure that we listen to the needs our our user community to make lives easier for them by helping to transform the process and research so that you can do the main role, which is to look after the valuable volunteers with ease.

[View all Reviews](https://www.capterra.com/p/10013097/AQ/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)