# Prime Penguin Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Prime Penguin Software - reviews, pricing plans, popular comparisons to other Logistics products and more.

Source: https://www.capterra.com/p/10013114/Prime-Penguin

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# 

 Prime Penguin Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Prime Penguin

## What is Prime Penguin?

Prime Penguin simplifies and streamlines every aspect of your logistics operations, ensuring you have more time to focus on growing your business. Why Prime Penguin: Time Efficiency: Prime Penguins simplifies and automates logistics. Actionable Insights: Gain access to data-driven insights. Error Reduction: Streamlined operations and automation. Scalability: Our platform grows with your business. Reliability: Trust Prime Penguin for dependable, trustworthy logistics management.

## What is Prime Penguin used for?

[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Warehouse Management](https://www.capterra.com/warehouse-management-software/)[Logistics](https://www.capterra.com/logistics-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€19

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Prime Penguin?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.primepenguin.se/&name=Prime Penguin)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Prime Penguin

4.4 (5)

VS.

[4.2 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

€19

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (5)

Ease Of Use

4.0 (2,008)

Value For Money

4.4 (5)

Value For Money

3.9 (1,598)

Customer Service

5.0 (5)

Customer Service

3.8 (1,701)

## Prime Penguin alternatives

[4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.1 (131)](https://www.capterra.com/p/86175/3PL-Warehouse-Manager/reviews/)

Starting price

$599.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (5)](https://www.capterra.com/p/236601/Infor-WMS/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

## FAQs about Prime Penguin

Overview

### What company size and specific industries is Prime Penguin built for?

Prime Penguin is designed for eCommerce businesses that use 3PL and WMS in their logistics and need more flexibility and operational control to grow. It is best suited to online retail companies managing fulfillment operations, especially those scaling beyond basic logistics processes.

Features and Usability

### What are the key features of Prime Penguin?

Prime Penguin offers 3PL Management, Warehouse Management, and Transportation Management for logistics operations, plus Order Management, Order Fulfillment, and Returns Management for order workflows. It also includes Inventory Management, Inventory Optimization, and Multi-Location support, along with Reporting & Statistics, Real-Time Monitoring, Alerts/Notifications, and Third-Party Integrations.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

Prime Penguin starts at €19 per month for the Start plan, which includes 100 orders and charges €1 per extra order. Growth costs €189 per month with 1,500 included orders and €0.25 per extra order, while Accelerate is €430 per month with 5,000 included orders and €0.20 per extra order. Enterprise pricing is not listed, and a 30-day free trial is available.

Integrations

### Which third-party tools and platforms does Prime Penguin integrate with?

Prime Penguin integrates with over 20 platforms across ecommerce, shipping, and warehouse operations, including Shopify, Shopify Plus, BigCommerce, PrestaShop, Squarespace, ShipBob, ShipHero, Logiwa, OrderFlow, and AfterShip. It also connects with Mintsoft, Fortnox, Kladana, Chargebee, Ingrid, Monta, Ongoing Warehouse, and Subbly.

Getting Started and Support

### What training and onboarding options does Prime Penguin offer?

Prime Penguin provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference materials for checking steps, and videos provide visual walkthroughs for self-paced learning.

Getting Started and Support

### What customer support options does Prime Penguin offer?

Prime Penguin provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users direct contact and self-serve help for common setup and usage questions. No reviewer feedback on support experience is available, so the user experience with response speed or helpfulness cannot be assessed.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Management

3.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Inventory Management

4.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Order Tracking

4.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

Inventory Tracking

4.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Shipping Management

3.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Manage and track orders being shipped to customers

Third-Party Integrations

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Prime Penguin 40 features

Outsource and manage third party logistics

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Forecast customer demand using historical insights and simulations

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Transfer of data from one computer system to another

Form predictions based on past and present data/trends

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Management of the flow of things between point of origin and point of consumption.

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Manage and support multiple locations

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Receive data and information in real time

Active monitoring of systems, applications, or networks

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track and facilitate returns of products sold

Finding the most optimal routes for drivers based on various factors and constraints

Manage and track orders being shipped to customers

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Manage and track operations and inventory within warehouses

Get Advice

We can help you find the software with the features you need.

Features

3.8 (5)

3.8

Based on 5 reviews

## Pricing

Value for money

4.4 (5)

Free Trial

Start

€19.00

Usage Based,Per Month

It includes:

-   30 days free
-   Cancel anytime
-   Unlimited integrations

Growth

€189.00

Usage Based,Per Month

It includes:

-   30 days free
-   Cancel anytime
-   Email support
-   Chat support
-   ERP integrations

Accelerate

€430.00

Usage Based,Per Month

It includes:

-   30 days free
-   Cancel anytime
-   Developer support
-   Logistics consulting
-   Custom integrations available
-   Email support
-   Chat support

Value for money

4.4 (5)

4.4

Based on 5 reviews

## Integrations

[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

TikTok](https://www.capterra.com/p/237591/TikTok/)[

AfterShip](https://www.capterra.com/p/178663/AfterShip/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

4.4

Based on 5 reviews

Filter by rating

5(2)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ET

Eddie T.

Developer

Computer Software

### "Grate tool for logistic integration with Wix"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2024

Really good, helped me with almost everything I needed help with and did the job

Pros

Excellent tool for connecting 3PL warehouses and automated logistics with Wix. Really helpful support that helped me integrate the tool and always answered my questions!

Cons

A little to expensive in my opinion but it was really worth it due to the excellent support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RV

Ray V.

SEO

Medical Devices

### "Highly recomented"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 7, 2023

Good! I believe the system covers every need.

Pros

Good Support. Easy to use and very compatible to all other platforms like the warehouses and sale channels.

Cons

Need to sync faster to the warehouse. When i sinc manually it takes 20 minutes. This can done directly imo

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JE

Johan E.

CEO

Publishing

### "Good stability"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 31, 2023

Pros

The ease of use, the good pricing, the stability.

Cons

The to many and to simple reports - I would like one report featuring all

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LV

Lili V.

Supply Chain Lead

Consumer Goods

### "Great business partner! "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 29, 2023

A super fast team, very customer service oriented! Great partnership overall

Pros

Without PrimePenguin, our integration between Chargebee and Mainfreight would not be possible. Great and fast solutions when we need them

Cons

We can lose a lot of visibility on changes done that can be critical to our operation

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Patrik B.

Supply Chain Developer

Retail

### "Prime Penguin Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 27, 2023

We are very happy to be working with prime penguin and we understand that we can be demanding sometimes with several developments running at the same time. Nevertheless, Prime Penguin always deliver what we ask for efficiently even if it at times results in issues in other parts of our set-up.

Pros

It's a very flexible company that listen to our needs and most often adapt and provides a solution that works. From Idea, presentation to implementation it all moves fairly quickly which suits our business needs.

Cons

Sometimes we are lacking visibility of our solutions/developments as well as understanding if a certain solution is the best way to move forward. Meaning that we'd appreciate more input on if a solution is good, if there are alternative solution that might be better that take into account potential future changes or issues that would impact a current development.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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