--- title: "Apartments.com Rental Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Apartments.com Rental Manager Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/10013129/Apartments-com/" page_type: "product" language: "en" --- # Apartments.com Rental Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Apartments.com Rental Manager ## What is Apartments.com Rental Manager? Apartments.com Rental Manager stands as a modern beacon for independent landlords and renters. As one of the industry's largest platforms, we prioritize effective advertising, seamless online rent collections, and robust tenant screening. Our suite simplifies the rental journey from listing to lease generation. ## What is Apartments.com Rental Manager used for? [Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Rental](https://www.capterra.com/rental-software/)[Property Management](https://www.capterra.com/rental-property-management-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Apartments.com Rental Manager?[Manage this product listing](https://www.g2.com/products/apartments-com-rental-manager/claim_requests/new?auto=true) ## Apartments.com Rental Manager Overview Updated September 2026 AI summary Apartments.com Rental Manager offers small businesses cloud-based tools for real estate property management, combining document handling, financial management, lease administration, and property listings in one platform. Notable options include background screening, digital signatures, and online payments, along with portals for both owners and tenants, supporting end-to-end rental operations and providing reporting and task management capabilities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Apartments.com Rental Manager 4.3 (10) VS. [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting Price Contact vendor Starting Price $62 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (10) Ease Of Use 4.3 (715) Value For Money 4.5 (10) Value For Money 4.4 (690) Customer Service 4.6 (10) Customer Service 4.4 (700) ## Apartments.com Rental Manager alternatives [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) [4.8 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211768/DoorLoop/) [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) [4.6 (651)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/2732/Rent-Manager/) [View all alternatives](https://www.capterra.com/p/10013129/Apartments-com/alternatives/) ## FAQs about Apartments.com Rental Manager Overview ### Which roles and teams benefit most from Apartments.com Rental Manager? Apartments.com Rental Manager is most used by property owners, landlords, and property managers who need to list vacancies, screen tenants, collect rent, and track leases in one place. Real estate principals, partners, and managing members benefit from centralized oversight, while operations and compliance leaders use it to streamline communications and documentation. Answer based on 10 reviews Features and Usability ### What are the key features of Apartments.com Rental Manager? Apartments.com Rental Manager offers lease management, listing management, and lead management for tenant acquisition and occupancy tracking. It also includes electronic payments, payment processing, rent tracking, and late fee calculation, plus tenant and owner portals, maintenance management, document management, digital signature, background screening, credit check, and reporting & statistics. Integrations ### Which third-party tools and platforms does Apartments.com Rental Manager integrate with? Apartments.com Rental Manager integrates with Quicken for accounting and tax filing workflows. The catalog data in this prompt does not list additional named integrations, so Quicken is the only confirmed third-party platform available here. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Apartments.com Rental Manager offer? Apartments.com Rental Manager provides documentation for training and onboarding. This written material gives teams a reference for setup steps, feature guidance, and ongoing support needs. It supports self-paced learning and can be reviewed as needed during initial use or later when questions arise. Getting Started and Support ### What customer support options does Apartments.com Rental Manager offer? Apartments.com Rental Manager provides email/help desk, FAQ/forum, knowledge base, and phone support. Support is presented through standard self-service and direct contact channels, giving users multiple ways to find answers or request help when managing listings and tenant-related tasks. ## Features AI summary Based on 1,818 Property Management reviews Not all real estate property management tools cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Rent Tracking** (**68%** of reviewers rated this feature as critical) - **Payment Processing** (**64%**) - **Accounting** (**57%**) Apartments.com Rental Manager supports **Rent Tracking** and **Payment Processing**, helping property managers monitor rent status and collect payments in one place. While the system lacks **Accounting**, it does provide other buyer-prioritized capabilities, including **Tenant Portal** (**51%**), **Financial Management** (**49%**), and **Lease Management** (**48%**). These features can help cover day-to-day communication, lease oversight, and core financial tasks, allowing teams to stay organized and manage rental operations more efficiently. Rent Tracking 4.3 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Payment Processing 4.4 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Tenant Portal 3.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Financial Management 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Lease Management 4.3 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Credit Check 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments Apartments.com Rental Manager 23 features ### All Features - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Property Managers: Used by property managers - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Payment Processing: Accept, record, and reconcile financial transactions - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Task Management: Create, manage and track all task activities and progression - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system --- Get Advice We can help you find the software with the features you need. Features 3.9 (10) 3.9 Based on 10 reviews ## Pricing Value for money 4.5 (10) Free Version Basic $0.00 Value for money 4.5 (10) 4.5 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (10) 4.6 Based on 10 reviews ## User reviews Overall rating 4.3 Based on 10 reviews Filter by rating 5(5) 4(3) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MC Malisha C. Property Manager Real Estate ### "Apartments.com is fantastic!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2025 Overall we get majority of our leads from Apartments.com. the site is easy to use and very easy to edit. Pros Apartments.com is affordable. The website is very easy to use. I am able to edit our property very easily. It helps that it already has everything all set up. Cons I enjoy everything about apartments.com. This is one of my favorite rental sites. From the use and the qualifying traffic it brings. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MY Mandie Y. Director of engagement, marketing, and chief compliance officer Commercial Real Estate ### "Your first place to look for your new apartment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 22, 2025 Have been using this for a number of years now for a multifamily complexes makes it easy to keep track of the available units. You have up for lease and making them seen the Seo management on the backend. Keeps your property up at the top of the page. Pros Very easy to load all of your property information, including every unit type size and base rental price all in one location and ease of making available units available online when they become available. I also love that they will come out and take pictures pending. You do a certain level of advertisement for your property, including video that you can use. Cons The cost associated with this is significantly higher than other programs that I have used and still use in addition to this Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jeffrey C. Owner Real Estate ### "Apartments.com review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 November 5, 2024 Overall positive for 10 units or less but as I expanded it did not meet my needs Pros It was free and simple to use. Allowed for online payment and basic bookkeeping. Cons Reporting and ledger was horrible. Did have a variety of reporting options and really couldn't bookkeep well within the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB McIntosh B. Managing member Real Estate ### "Simple, easy and free" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 18, 2024 Good experience and customer service is very good Pros Simple, easy and free. Great for small portfolios Cons Features are limited for larger portfolios Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SN Seandan N. owner Real Estate ### "Does everything to manage your property" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 20, 2023 Pros Does everything to manage your property, haven't had much issue with it. Cons User interface is horrible, tenants always have issues using the tenant portal. Have to spend hours explaining how to use it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Summer W. Partner Real Estate ### "Has Worked For Us" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 6, 2023 Overall good, their customer service is great. Generally easy to manage what I need to. Pros That our main demographic is partnered with apartments.com and helps us streamline our consumer reach. Cons Not being able to reimburse or refund payments directly. Seems to be confusing set up for our tenants and guarantors as well at times. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TW Tim W. Property Manager Real Estate ### "Apartments.com is great!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2023 Overall, I've really liked using Apartments.com. I like the application process. It's quick and easy for our potential tenants. I also like the ability to pay online. It keeps a nice record that both parties can use for reference. Pros The best feature for me has been the customer service. The few times that I've had to call in, I was surprised to be actually talking with a human being and that they were able to quickly and effectively address my issues. Cons The website can be glitchy at times. It's frustrating when you need to work on an application and the website is down or delayed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Joshua S. Owner Real Estate ### "No Brainer For Landlords" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2023 Very positive overall experience. Pros Ease of use on getting signed lease agreement and payments free of charge through the platform. Cons I wish I could upload a document and have that document E Signed with the reset of the contract. Reasons for choosing Apartments.com Rental Manager Price, customer service, ease of use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DM David M. Principal Real Estate ### "Excellent Value" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2023 Overall experience is excellent. I recommend the product. Pros Apartments.com is a great product with exceptionally great customer support. Cons Ease of use could be improved to make the product more intuitive. Maintenance tracking could be improved with features like recurring tasks and high/low priority tasks. Switched from [TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) Price of TenantCloud increased. Reasons for choosing Apartments.com Rental Manager Price and functionality Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AK Allison K. Property Owner/Manager Real Estate ### "Great Tool for Small Businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2023 Great! Pros Post listings, receive applications, run credit & background checks, set up leases and docusign, accept payments and send reminders. Cons Wish that they obtained more of the information needed in case of evictions (full SS#, DOB, etc.) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10013129/Apartments-com/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.