---
title: "Assist Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Assist Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more."
source_url: "https://www.capterra.com/p/10013140/Assist/"
page_type: "product"
language: "en"
---

# 

 Assist Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Assist

## What is Assist?

Assist is a cloud-based management software designed for companies specializing in installation, technical support, maintenance, and repair services for plants and machinery. The native app, developed for Android and iOS platforms, enables mobile management even offline of service activities and materials used by technicians. It streamlines the creation of digital service reports and ensures the collection of all necessary data for intervention accounting.

## What is Assist used for?

[Field Service Management](https://www.capterra.com/field-service-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
not available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Assist

0.0

VS.

[4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (1,785)

Value For Money

0.0 (0)

Value For Money

4.7 (1,611)

Customer Service

0.0 (0)

Customer Service

4.8 (1,691)

## Assist alternatives

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Fracttal One](https://www.capterra.com/p/159911/Fracttal/)

[4.6 (1,785)](https://www.capterra.com/p/159911/Fracttal/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/159911/Fracttal/)

## FAQs about Assist

Overview

### What company size and specific industries is Assist built for?

Assist is designed for businesses of any size that need to manage technical support and after-sales service, making it suitable for small companies, mid-market teams, and large enterprises across a wide range of industries. It is not limited to a specific sector and fits organizations with service and support operations.

Features and Usability

### What are the key features of Assist?

Assist offers work order management, technician management, and scheduling for service coordination, along with inventory management, asset tracking, and equipment maintenance. It also includes preventive maintenance, barcoding/RFID, document management, reporting and statistics, alerts/notifications, and an activity dashboard for tracking operations and service history.

Getting Started and Support

### What training and onboarding options does Assist offer?

Assist provides live online training sessions to help teams get started. Live online sessions support guided setup and allow users to ask questions in real time while learning the product’s core functions and workflows.

Getting Started and Support

### What customer support options does Assist offer?

Assist offers email/help desk support for customer questions and issue resolution. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user reviews.

## Features

AI summary

Based on 5,476 Field Service Management reviews

Capterra data shows that buyers of Maintenance Management software rank the following features as their top priorities:

-   **Work Order Management** (**46%** of reviewers rated this feature as critical)
-   **Preventive Maintenance** (**48%**)
-   **Service History** (**35%**)

Assist supports all three features that reviewers consider most important: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses handle repair requests, schedule routine upkeep, and maintain complete asset records, allowing teams to reduce downtime, stay organized, and make better maintenance decisions.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Barcoding/RFID

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Assist 21 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Customizable Forms: Customize contracts and forms to collect specific information
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Mobile Access: Access software remotely via mobile devices
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- Real-Time Data: Receive data and information in real time
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Service History: Track work performed and resources used for past customers, sites, or assets
- Technician Management: Oversee technicians and track their assigned work orders
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

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## Pricing

Standard Cloud

Custom Quote Available

It includes:

-   Service and after sales management
-   Mobile app
-   Asset management
-   Planning
-   Contracts
-   Checklist
-   Warehouse
-   Billing
-   CRM

Professional Cloud

Custom Quote Available

It includes:

-   Mobile app

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

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