# SMS360 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SMS360 Software - reviews, pricing plans, popular comparisons to other Safety Management products and more. Source: https://www.capterra.com/p/10013226/SMS360 --- # SMS360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SMS360 ## What is SMS360? SMS360 is a data-driven SaaS software helping businesses transform their safety programs with an easy-to-use software on laptops and via mobile apps for iOS and Android devices. SMS360 is used by companies around the world to efficiently analyze and improve their safety and compliance initiatives. SMS360 grants both small and large companies the ability to analyze leading and lagging indicators from incident and near miss tracking, managing claims, conducting behavioral observations, automated OSHA reports, conducting on-the-go inspections, and keeping track of regulatory documents like permits and SDSs all from laptops and mobile devices. ## What is SMS360 used for? [Compliance](https://www.capterra.com/compliance-software/)[Safety Management](https://www.capterra.com/safety-management-software/)[Incident Management](https://www.capterra.com/incident-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $6000 Other, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SMS360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://sms360.com&name=SMS360) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SMS360 4.8 (6) VS. [4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $6000 Other, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (6) Ease Of Use 4.7 (139) Value For Money 5.0 (6) Value For Money 4.5 (135) Customer Service 4.2 (6) Customer Service 4.6 (139) ## SMS360 alternatives [4.5 (532)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (353)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10013226/SMS360/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Risk Assessment 3.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Incident Reporting 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Incident Management 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Claims Tracking Process of tracking new and submitted claims and the status of submitted claims Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Compliance Tracking Track and report regulatory data to either internal management or external stakeholders SMS360 22 features Process of tracking new and submitted claims and the status of submitted claims Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Alter the layout and content of dashboards Assembly of graphs and charts for visualizing and tracking statistics/metrics Ability to handle large datasets Transfer of data from one computer system to another Management of rules, practices, and processes of a company Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Observe and track the demand, usage, progress or quality of a system, product, or user Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Arrange tasks based on the level of priority or urgency Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Identify and assess hazards to ensure the well-being of employees, assets, and the environment Plan availability and assign specific time slots for tasks and resources Track and monitor how vehicles are used Get Advice We can help you find the software with the features you need. Features 4.7 (6) 4.7 Based on 6 reviews ## Pricing Value for money 5.0 (6) SMS360 EHS Management Subscription Pricing $6,000 Other,Per Year Value for money 5.0 (6) 5.0 Based on 6 reviews ## Integrations [ Okta](https://www.capterra.com/p/119653/Okta/)[ Android 11](https://www.capterra.com/p/228982/Android-11/)[ OneLogin](https://www.capterra.com/p/114110/OneLogin/)[ iOS14](https://www.capterra.com/p/228981/iOS14/)[ Excel-DB](https://www.capterra.com/p/170908/Excel-DB/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (6) 4.2 Based on 6 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LN Lucy N. Software developer Computer Software ### "Streamlined Compliance Made Simple" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 July 3, 2025 Generally SMS360 has enabled me to streamline compliance tasks and safety management although I feel there's still room for improvement Pros I love the SMS360 for its user friendly interface and the way it centralizes data making it efficient to manage inspections Cons When loading reports or navigating between modules the system is sometimes slow. Also I find it using old features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EN Enock N. Administrator Automotive ### "Nice app. Greatest " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 September 18, 2024 It is very economical. Compared to other apps Pros It is very reliable. One can be sure it is of great service Cons Poor customer service. They take too long to respond. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PH Patricia H. Project Manager Environmental Services ### "SMS360 Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 19, 2024 Pros The system is user friendly and easy to train in Cons I wish it was more customizable for reporting Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VV Victor v. Business Analyst Warehousing ### "SMS360 Amazon Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2024 Very positive. I find SMS360 to be a much better tool than what we have in-house for incident reporting and I have appreciated their help the whole way. Pros The system is extremely easy to use and even easy to teach someone. The key benefit here being the time saved in trainings for our engineers. SMS makes these incident reporting processes much quicker and we really appreciate that as an org Cons At times development can be on the slower side for what seem to be smaller changes. Switched from [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/) Ease of use. Internal systems did not provide the customization we needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Robert B. VP of Safety Environmental Services ### "Compliance made easy..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2024 Pros The team behind the product and the willingness to format it to your industry and minimal cost compared to other software programs. Cons No real cons of the program just continue to build and refine on the clients input. Alternatives considered [Digital Samba](https://www.capterra.com/p/77715/Samba-Live/) Reasons for choosing SMS360 Familiar with the product from another company I worked at. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SF Stephen F. President Transportation/Trucking/Railroad ### "Safety Management Systems, Inc. Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 4, 2024 Pros This product (SaaS) allows our team to create a fair and accurate compliance assessment for the waste industry, motor carriers, municipalities and construction. Safety Management Systems, Inc. is an all-inclusive software system for internal and external (DOT, OSHA) safety compliance. Cons SMS360 is the only product utilized by our company. I cannot think of any feature or module that I am unhappy with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)