--- title: "Visiwise Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Visiwise Software - reviews, pricing plans, popular comparisons to other Shipment Tracking products and more." source_url: "https://www.capterra.com/p/10013260/Visiwise/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Visiwise Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Visiwise ## What is Visiwise? Introducing Visiwise, your responsive technology partner for simplifying shipment tracking and logistics management. Here's how Visiwise makes your work easier. Visiwise makes shipment tracking a breeze by delivering real-time tracking data right into your workflow, saving you and your team precious time. We gather information from various sources like Carriers, Vessels, Terminals, Railways, and more, so you always know where your shipments are and arrive. Once you've automated tracking and saved time, focus on your core business worry-free with our alert system. Visiwise notifies you of any unexpected changes, allowing you to act fast and avoid unnecessary costs. Plus, our real-time reports and analytics offer valuable insights into your performance, helping you make smarter data-driven decisions for smoother operations. Briefly, Visiwise: - Automates Tracking and Monitoring, - Alerts you on Exceptions and Disruptions, - Analyze Your Supply Chain Performance. ## What is Visiwise used for? [Shipment Tracking](https://www.capterra.com/shipment-tracking-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $99 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Shipment Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Visiwise?[Manage this product listing](https://www.g2.com/products/visiwise/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Visiwise 4.8 (25) VS. [4.9 (473)](https://www.capterra.com/p/178663/AfterShip/reviews/) Starting Price $99 Usage Based, Per Month Starting Price $11 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (25) Ease Of Use 4.7 (473) Value For Money 4.7 (25) Value For Money 4.7 (398) Customer Service 4.9 (25) Customer Service 4.9 (438) ## Visiwise alternatives [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (1,133)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price $229.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.6 (963)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [ShipTime](https://www.capterra.com/p/198849/ShipTime/) [4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198849/ShipTime/) [View all alternatives](https://www.capterra.com/p/10013260/Visiwise/alternatives/) ## FAQs about Visiwise Overview ### Which roles and teams benefit most from Visiwise? Visiwise is most used by logistics, transport, import, and export teams that track shipments, coordinate carriers, and manage delivery exceptions. Procurement and supply chain managers use it to monitor supplier-related cargo and purchasing timelines, while account managers and business leaders review shipment status to keep customers informed and support operational decisions. Answer based on 25 reviews Overview ### What company size and industries is Visiwise built for? Visiwise is for companies with routine global shipments, led by small businesses at 68% of reviewers. It also serves midsize businesses at 32%, with users in automotive, transportation/trucking/railroad, and electrical/electronic manufacturing, each representing 8%. Its most common use case is shipment tracking. Answer based on 25 reviews Features and Usability ### What are the key features of Visiwise? Visiwise offers order management, order tracking, shipment tracking, and delivery estimate tools for freight operations. It also includes real-time monitoring, alerts/notifications, location tracking, historical reporting, role-based permissions, document management, data import/export, API access, and third-party integrations for supply chain management and website integration. Pricing ### How much does it cost and what fees or limitations are included? Visiwise starts at $99 per month for the Professional plan, which is usage based. A free version and free trial are available. The plan includes multiple user access, shipment tracking, automated updates, alerts, Excel export, collaboration tools, and free onboarding and training. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does Visiwise integrate with? Visiwise integrates with 3 third-party platforms: Dynamics 365, NetSuite, and Odoo. These catalog integrations cover ERP and business management systems, giving Visiwise a focused set of connections for core operational workflows. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Visiwise offer? Visiwise provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for step-by-step review, and videos give teams self-paced demonstrations of key features and workflows. Getting Started and Support ### What customer support options does Visiwise offer? Visiwise provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Users describe the support team as responsive, professional, and helpful with troubleshooting, with swift replies when issues arise. The help resources and direct channels appear to support easy day-to-day use and logistics tracking. Answer based on 3 reviews ## Features AI summary Based on 1,440 Shipment Tracking reviews Capterra reviewers highlight these as the most important features to look for in shipment tracking software: - **Label Printing** (**59%** of reviewers rated this feature as critical) - **Shipping Labels** (**62%**) - **Delivery Tracking** (**55%**) Visiwise supports **Delivery Tracking**, which gives teams visibility into shipment progress and delivery status. However, it does not include **Label Printing** or **Shipping Labels**. Instead, it offers other relevant shipment tracking features, including **Status Tracking** (**47%**), **Delivery Record** (**42%**), and **Website Integration** (**47%**). These features help businesses monitor shipment updates, keep a record of completed deliveries, and connect tracking information to customer-facing systems, providing teams with better oversight and more informed shipping operations. Status Tracking 4.9 (21) 85.71% of 21 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Website Integration 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites Alerts/Notifications 4.8 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Delivery Estimate 4.8 (12) 91.67% of 12 reviewers that rated this feature as important or highly important A note of the expected delivery date and time Location Tracking 4.8 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Identify the physical location of an individual, asset, device, etc. Real-Time Monitoring 5.0 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Visiwise 22 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Delivery Estimate: A note of the expected delivery date and time - Document Management: Store, manage, and track all electronic documents in a centralized location - For Freight Operations: Intended to be used by freight brokers and logistics companies - Historical Reporting: Information, data and reports that are being tracked over time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supply Chain Management: Manage the planning and execution of supply chain activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Integration: Seamlessly integrates with 3rd party websites --- Features 4.8 (25) 4.8 Based on 25 reviews ## Pricing Value for money 4.7 (25) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10013260/Visiwise/pricing/) Professional $99.00 Usage Based,Per Month It includes: - Multiple user access - Enhanced Various Tracking Options - Customized alerting - Exception detection - Advanced Interactive Real-time Map View - Shipment Route - Automated Shipment Organization - Advanced collaboration features - Specific account manager - Free onboarding and training sessions - Spreadsheet-like layout - Export to Excel - Live-location - Route display with current, past, future routes and movements Value for money 4.7 (25) 4.7 Based on 25 reviews ## Integrations [ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Odoo](https://www.capterra.com/p/135618/Odoo/) ## Support, customer service and training options Customer Service 4.9 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (25) 4.9 Based on 25 reviews ## User reviews Overall rating 4.8 Based on 25 reviews Filter by rating Counts reflect reviews available in this feed. 5(20) 4(5) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Robert D. owner Used the software for: 1-3 years ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 Pros I like everything very much, great software. I add container numbers and receive notifications about changes to the container's arrival date at the port. I have everything I need. Cons There is no such thing. I don't understand why I have to give a minimum of 100 characters here if I have nothing more to add. Domenico Z. Logistic Manager Used the software for: 1-3 years ### "Excellent Real-Time Visibility for Goods in Transit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 Our overall experience with VisiWise has been extremely positive. The platform has greatly improved our ability to monitor shipments in real time, giving us better control and visibility over goods in transit. It is user-friendly, reliable, and very helpful for coordinating logistics operations efficiently. The real-time tracking features and centralized information flow have helped us reduce delays, improve communication with customers and carriers, and make faster operational decisions. Customer support has also been responsive and professional whenever assistance was needed. Overall, VisiWise has become a valuable tool in our daily supply chain management activities. Pros We’ve been using VisiWise for monitoring goods in transit, and the experience has been excellent. The platform provides very clear and reliable shipment visibility, allowing us to track cargo movements in real time and proactively manage delays or operational issues. What we appreciate most is how intuitive and efficient the system is: all shipment information is centralized, easy to access, and constantly updated. This has significantly improved communication with customers and carriers, while also helping us optimize planning and reduce uncertainty during transport operations. VisiWise is an outstanding solution for any company that needs accurate, real-time monitoring of goods in movement. Highly recommended for logistics and supply chain management. Cons One small drawback is that, during very busy operational periods, some updates may occasionally take a little longer to synchronize compared to the actual carrier movement. However, the overall visibility and reliability of the platform remain excellent, and the benefits largely outweigh this minor issue. CT Coordinatrice Transport Coordinatrice Transport Used the software for: 3-5 years ### "operational" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2026 I wish to share my experience on VISIWISE: it has now been a little over 2 years that I have been using VISIWISE and I am fully satisfied ! the site is always well synchronized and did not have any particular issue. very responsive people, I highly recommend VISIWISE. Pros I use most the track shipment, data & updates, shipping and shipment, then I use it 3 times a week sometime more Cons Nothing in particular ! I find it friendly : the follow-up of the different phases are clear enough as far as I'm concerned MA Manager Manager Used the software for: 3-5 years ### "A Must Have!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2025 Visiwise took me from 15 open tabs of tracking product on several different sites down to 1. It's a must have! Pros Visiwise is wonderful tool in helping me stay up to date with all of my moving containers. having everything in 1 space is such a plus. Cons I dont have any issues with Visiwise, the support & data it provides me helps me do my job more efficiently every day. No cons here. RM Reception manager Reception manager Used the software for: 3-5 years ### "Reception Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 4, 2025 A great experience that has allowed us to better manage daily operations with Visiwise. Amidst the various disruptions that maritime transport can face, ensuring the reliability of merchandise arrival dates is crucial, and Visiwise has helped us in this regard. Pros A very easy-to-use tool with reliable data that simplifies daily operational work. Cons Automatic container searches that sometimes don't work PR President President Used the software for: 3-5 years ### "Great product for tracking shipments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 May 22, 2024 Easy to use. We get accurate data and immediate updates which we can react to. Pros Easy to use. Simple interface that shows all the details quickly on all shipments. Cons Or much there is missing from the software. MD Managing director Managing director Used the software for: 1-3 years ### "Efficient Container Tracking System with Reliable Performance and Minor Delay Limitations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 12, 2025 A fast, efficient container tracking system offering real-time updates and easy records, though delayed containers may lack detailed status information Pros The container tracking system is highly efficient and user-friendly, designed to simplify logistics operations. It allows for real-time tracking of containers with accurate status updates, ensuring complete visibility throughout the shipping process Cons if a container is delayed, the system may not show updated details or provide specific information about the cause of the delay. LA Logistics agent Logistics agent Used the software for: 1-3 years ### "Tracking is easier" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2025 Very good!!!! i encourage all logistic departments to get it it's a time saver and easy to be used ! Pros Easy to use,excellent customer support, no bugs and issues, goog value for money, on one site you can track all your containers Cons Sometimes not all your containers are downloaded you should add them manually Other than that everything is great EM Export Manager Export Manager Used the software for: Less than 1 year ### "The best software for tracking containers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2025 Overall, I’ve had a very good experience with Visiwise. The platform is intuitive, provides accurate visibility across shipments, and supports better communication with partners. The only minor downside is that finding a booking sometimes takes a few seconds longer, but it doesn’t affect the overall value of the tool. Pros I really liked how user-friendly and intuitive the platform is. It made it easy to track shipments and access the information I needed quickly. Cons What I liked least is that occasionally it takes a few extra seconds to locate a booking. It’s not a big issue, but improving the search speed would make the experience even smoother. PM Procurement Manager Procurement Manager Used the software for: Less than 1 year ### "Evaluating the Performance and Accuracy of Visiwise" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 17, 2025 Visiwise offers an easy-to-use and reliable vessel tracking experience with accurate real-time data and clear visuals. Occasionally, updates can lag slightly, but overall it’s a dependable tool for shipment monitoring. Pros I liked Visiwise’s accurate real-time tracking, user-friendly interface, and detailed vessel route visualization. Cons we were closely monitoring an important shipment, and Visiwise kept us well-informed with accurate ETA alerts and live vessel tracking throughout the journey. Everything worked perfectly. [View all Reviews](https://www.capterra.com/p/10013260/Visiwise/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [AfterShip vs Visiwise](https://www.capterra.com/compare/178663-10013260/AfterShip-vs-Visiwise) [ShipTime vs Visiwise](https://www.capterra.com/compare/198849-10013260/ShipTime-vs-Visiwise)