# Visiwise Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Visiwise Software - reviews, pricing plans, popular comparisons to other Shipment Tracking products and more.

Source: https://www.capterra.com/p/10013260/Visiwise

---

# 

 Visiwise Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Visiwise

## What is Visiwise?

Introducing Visiwise, your responsive technology partner for simplifying shipment tracking and logistics management. Here's how Visiwise makes your work easier. Visiwise makes shipment tracking a breeze by delivering real-time tracking data right into your workflow, saving you and your team precious time. We gather information from various sources like Carriers, Vessels, Terminals, Railways, and more, so you always know where your shipments are and arrive. Once you've automated tracking and saved time, focus on your core business worry-free with our alert system. Visiwise notifies you of any unexpected changes, allowing you to act fast and avoid unnecessary costs. Plus, our real-time reports and analytics offer valuable insights into your performance, helping you make smarter data-driven decisions for smoother operations. Briefly, Visiwise: - Automates Tracking and Monitoring, - Alerts you on Exceptions and Disruptions, - Analyze Your Supply Chain Performance.

## What is Visiwise used for?

[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$99

Usage Based, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Shipment Tracking / 2025

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Visiwise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://visiwise.co&name=Visiwise)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Visiwise

4.8 (25)

VS.

[### AfterShip](https://www.capterra.com/p/178663/AfterShip/)

[4.9 (472)](https://www.capterra.com/p/178663/AfterShip/reviews/)

Starting Price

$99

Usage Based, Per Month

Starting Price

$11

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (25)

Ease Of Use

4.7 (472)

Value For Money

4.7 (25)

Value For Money

4.7 (398)

Customer Service

4.9 (25)

Customer Service

4.9 (437)

## Visiwise alternatives

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)

[4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198849/ShipTime/)

Highest Rated

[ParcelWILL](https://www.capterra.com/p/10009789/Parcel-Panel/)

[5.0 (53)](https://www.capterra.com/p/10009789/Parcel-Panel/reviews/)

Starting price

$11.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009789/Parcel-Panel/)

[Freightview](https://www.capterra.com/p/136895/Freightview/)

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136895/Freightview/)

[ShippyPro](https://www.capterra.com/p/164065/ShippyPro/)

[4.7 (155)](https://www.capterra.com/p/164065/ShippyPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/164065/ShippyPro/)

[View all alternatives](https://www.capterra.com/p/10013260/Visiwise/alternatives/)

## FAQs about Visiwise

Overview

### Which roles and teams benefit most from Visiwise?

Visiwise is most used by logistics, supply chain, and procurement teams that need real-time shipment visibility, milestone tracking, and smoother coordination with carriers and suppliers. Operations leaders and directors use it to monitor delivery performance, manage exceptions, and improve planning, while account and administrative teams rely on it for customer updates and shipment communication.

Answer based on 25 reviews

Overview

### What company size and industries is Visiwise built for?

Visiwise is built for companies with routine global shipments, led by small businesses at 68%, with midsize businesses at 32%. Reviewer use is most common in Automotive, Electrical/Electronic Manufacturing, and Food & Beverages, each at 8%. It is primarily used for shipment tracking.

Answer based on 25 reviews

Features and Usability

### What are the key features of Visiwise?

Visiwise offers order management, order tracking, and status tracking for freight operations, along with location tracking and delivery estimate tools. It also includes real-time data, real-time monitoring, alerts/notifications, historical reporting, role-based permissions, document management, and third-party integrations for supply chain management.

Pricing

### How much does it cost and what fees or limitations are included?

Visiwise starts at $99 per month for the Professional usage-based plan, which includes multiple user access, shipment tracking, auto-updates, alerts, map views, Excel export, and priority support. Free onboarding and training are included, and both a free version and free trial are available.

Answer based on 4 reviews

Integrations

### Which third-party tools and platforms does Visiwise integrate with?

Visiwise connects natively to Dynamics 365, NetSuite, Odoo, and SAP HANA. These integrations cover major ERP and business management platforms, giving Visiwise compatibility with common enterprise finance, operations, and data environments.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does Visiwise offer?

Visiwise provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided instruction, documentation gives written reference material for setup and use, and videos offer visual walkthroughs that users can review at their own pace.

Getting Started and Support

### What customer support options does Visiwise offer?

Visiwise provides email/help desk, a knowledge base, phone support, and chat. Users describe the support team as helpful and quick to respond, especially when troubleshooting issues, and note positive experiences with customer support alongside an easy-to-use interface.

Answer based on 2 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Status Tracking

4.9 (21)

85.71% of 21 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

Alerts/Notifications

4.8 (15)

86.67% of 15 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Delivery Estimate

4.8 (12)

91.67% of 12 reviewers that rated this feature as important or highly important

A note of the expected delivery date and time

Location Tracking

4.8 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Identify the physical location of an individual, asset, device, etc.

Real-Time Monitoring

5.0 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Real-Time Data

4.7 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Receive data and information in real time

Visiwise 22 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Add customized logos and colors to align with company branding

Import and export data to and from software applications

A note of the expected delivery date and time

Store, manage, and track all electronic documents in a centralized location

Intended to be used by freight brokers and logistics companies

Information, data and reports that are being tracked over time

Identify the physical location of an individual, asset, device, etc.

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Track the status over time for a request, process, asset, or transaction

Manage the planning and execution of supply chain activities

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

Features

4.8 (25)

4.8

Based on 25 reviews

## Pricing

Value for money

4.7 (25)

Free Trial

Free Version

Professional

$99.00

Usage Based,Per Month

It includes:

-   Multiple user access
-   Enhanced Various Tracking Options
-   Customized alerting
-   Exception detection
-   Advanced Interactive Real-time Map View
-   Shipment Route
-   Automated Shipment Organization
-   Advanced collaboration features
-   Specific account manager
-   Free onboarding and training sessions
-   Spreadsheet-like layout
-   Export to Excel
-   Live-location
-   Route display with current, past, future routes and movements

Value for money

4.7 (25)

4.7

Based on 25 reviews

## Integrations

[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Odoo](https://www.capterra.com/p/135618/Odoo/)

## Support, customer service and training options

Customer Service

4.9 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (25)

4.9

Based on 25 reviews

## User reviews

Overall rating

4.8

Based on 25 reviews

Filter by rating

5(20)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RD

Robert D.

owner

Food Production

### "Great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2026

Pros

I like everything very much, great software. I add container numbers and receive notifications about changes to the container's arrival date at the port. I have everything I need.

Cons

There is no such thing. I don't understand why I have to give a minimum of 100 characters here if I have nothing more to add.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DZ

Domenico Z.

Logistic Manager

Business Supplies and Equipment

### "Excellent Real-Time Visibility for Goods in Transit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2026

Our overall experience with VisiWise has been extremely positive. The platform has greatly improved our ability to monitor shipments in real time, giving us better control and visibility over goods in transit. It is user-friendly, reliable, and very helpful for coordinating logistics operations efficiently. The real-time tracking features and centralized information flow have helped us reduce delays, improve communication with customers and carriers, and make faster operational decisions. Customer support has also been responsive and professional whenever assistance was needed. Overall, VisiWise has become a valuable tool in our daily supply chain management activities.

Pros

We’ve been using VisiWise for monitoring goods in transit, and the experience has been excellent. The platform provides very clear and reliable shipment visibility, allowing us to track cargo movements in real time and proactively manage delays or operational issues. What we appreciate most is how intuitive and efficient the system is: all shipment information is centralized, easy to access, and constantly updated. This has significantly improved communication with customers and carriers, while also helping us optimize planning and reduce uncertainty during transport operations. VisiWise is an outstanding solution for any company that needs accurate, real-time monitoring of goods in movement. Highly recommended for logistics and supply chain management.

Cons

One small drawback is that, during very busy operational periods, some updates may occasionally take a little longer to synchronize compared to the actual carrier movement. However, the overall visibility and reliability of the platform remain excellent, and the benefits largely outweigh this minor issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FG

Florence G.

Coordinatrice Transport

Medical Devices

### "operational"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2026

I wish to share my experience on VISIWISE: it has now been a little over 2 years that I have been using VISIWISE and I am fully satisfied ! the site is always well synchronized and did not have any particular issue. very responsive people, I highly recommend VISIWISE.

Pros

I use most the track shipment, data & updates, shipping and shipment, then I use it 3 times a week sometime more

Cons

Nothing in particular ! I find it friendly : the follow-up of the different phases are clear enough as far as I'm concerned

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HA

Henry A.

Global Logistics Manager

Retail

### "Global Logistics Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2025

Easy to work with and I would recommend to others who do not have visual visibility to container movement from origin to final destination.

Pros

It's simple and easy to use. You can basically navigate through without any instructions. You can create tags for containers to help manage programs.

Cons

It could be finicky with GSP location. Example would be a container in Birmingham in the US could populate in the UK because of the same name.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Marisol M.

LATAM Logistics Manager

Marketing and Advertising

### "Great Tracking tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 23, 2025

For now, it's in a practical phase and we're still reviewing the data quality in the analytics section.

Pros

The tool is simple to configure and allows users to start using it almost immediately. Reports can be integrated with our databases, enabling automatic updates

Cons

The tool should allow users to independently customize reports or upload fields without needing to request administrator support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OA

Osama A.

Managing director

Automotive

### "Efficient Container Tracking System with Reliable Performance and Minor Delay Limitations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 23, 2025

A fast, efficient container tracking system offering real-time updates and easy records, though delayed containers may lack detailed status information

Pros

The container tracking system is highly efficient and user-friendly, designed to simplify logistics operations. It allows for real-time tracking of containers with accurate status updates, ensuring complete visibility throughout the shipping process

Cons

if a container is delayed, the system may not show updated details or provide specific information about the cause of the delay.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Arjun B.

Procurement manager

Chemicals

### "Glad to have enrolled with Visiwise "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 22, 2025

Pros

Interface is super user friendly, customer support team has been so helpful in giving swift response and troubleshooting issues. Real time tracking of containers and railway tracking are efficient

Cons

The auto detect feature doesn't work at all times, we need to manually enter carrier information in such cases.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LP

Lindsay P.

Manager

Logistics and Supply Chain

### "A Must Have!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2025

Visiwise took me from 15 open tabs of tracking product on several different sites down to 1. It's a must have!

Pros

Visiwise is wonderful tool in helping me stay up to date with all of my moving containers. having everything in 1 space is such a plus.

Cons

I dont have any issues with Visiwise, the support & data it provides me helps me do my job more efficiently every day. No cons here.

Switched from

[Shipup](https://www.capterra.com/p/179869/shipup/)

When Visiwise purchased Shipup, I was a member then.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Abi nader S.

Logistics agent

Construction

### "Tracking is easier"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2025

Very good!!!! i encourage all logistic departments to get it it's a time saver and easy to be used !

Pros

Easy to use,excellent customer support, no bugs and issues, goog value for money, on one site you can track all your containers

Cons

Sometimes not all your containers are downloaded you should add them manually Other than that everything is great

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

Jawad A.

Procurement Manager

Packaging and Containers

### "Evaluating the Performance and Accuracy of Visiwise"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 16, 2025

Visiwise offers an easy-to-use and reliable vessel tracking experience with accurate real-time data and clear visuals. Occasionally, updates can lag slightly, but overall it’s a dependable tool for shipment monitoring.

Pros

I liked Visiwise’s accurate real-time tracking, user-friendly interface, and detailed vessel route visualization.

Cons

we were closely monitoring an important shipment, and Visiwise kept us well-informed with accurate ETA alerts and live vessel tracking throughout the journey. Everything worked perfectly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10013260/Visiwise/reviews/)

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Popular comparisons

[AfterShip vs Visiwise](https://www.capterra.com/compare/178663-10013260/AfterShip-vs-Visiwise)

[ShipTime vs Visiwise](https://www.capterra.com/compare/198849-10013260/ShipTime-vs-Visiwise)