# Visiwise Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Visiwise the right Shipment Tracking solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10013260/Visiwise/reviews --- Visiwise 4.8 (23) [View alternatives](https://www.capterra.com/p/10013260/Visiwise/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Visiwise Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews JA Jawad A Procurement ManagerPackaging and Containers, 201 - 500 employeesUsed the software for: 6-12 months. “I liked Visiwise’s accurate real-time tracking, user-friendly interface, and detailed vessel route visualization.“ October 16, 2025 MV Miguel V comercial directorWholesale, 51 - 200 employeesUsed the software for: Less than 6 months. “price is a bit expensive for information I receive, and sometimes don´t update as much as I want“ April 23, 2025 CK Catalina K Export ManagerFood Production, 11 - 50 employeesUsed the software for: 6-12 months. “The platform is intuitive, provides accurate visibility across shipments, and supports better communication with partners.“ September 26, 2025 OA Osama A Managing directorAutomotive, 11 - 50 employeesUsed the software for: 1-2 years. “The container tracking system is highly efficient and user-friendly, designed to simplify logistics operations.“ October 23, 2025 AB Arjun B Procurement managerChemicals, 11 - 50 employeesUsed the software for: 6-12 months. “Interface is super user friendly, customer support team has been so helpful in giving swift response and troubleshooting issues.“ October 22, 2025 ## Showing most helpful reviews Showing 1-23 of 23 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LP Lindsay P. Manager Logistics and Supply Chain Used the software for: 2+ years ### "A Must Have!" October 21, 2025 5.0 Visiwise took me from 15 open tabs of tracking product on several different sites down to 1. It's a must have! Pros Visiwise is wonderful tool in helping me stay up to date with all of my moving containers. having everything in 1 space is such a plus. Cons I dont have any issues with Visiwise, the support & data it provides me helps me do my job more efficiently every day. No cons here. Switched from [Shipup](https://www.capterra.com/p/179869/shipup/) When Visiwise purchased Shipup, I was a member then. Review Source RM Régis M. Reception manager Warehousing Used the software for: 2+ years ### "Reception Manager" April 3, 2025 5.0 A great experience that has allowed us to better manage daily operations with Visiwise. Amidst the various disruptions that maritime transport can face, ensuring the reliability of merchandise arrival dates is crucial, and Visiwise has helped us in this regard. Pros A very easy-to-use tool with reliable data that simplifies daily operational work. Cons Automatic container searches that sometimes don't work Switched from [OneChain](https://www.capterra.com/p/10020913/OneChain/) We have chosen a more comprehensive import TMS solution that also includes container tracking. Review Source ZD Zein D. President Music Used the software for: 2+ years ### "Great product for tracking shipments" May 16, 2024 5.0 Easy to use. We get accurate data and immediate updates which we can react to. Pros Easy to use. Simple interface that shows all the details quickly on all shipments. Cons Or much there is missing from the software. Review Source FG Florence G. Coordinatrice Transport Medical Devices Used the software for: 2+ years ### "operational" February 24, 2026 5.0 I wish to share my experience on VISIWISE: it has now been a little over 2 years that I have been using VISIWISE and I am fully satisfied ! the site is always well synchronized and did not have any particular issue. very responsive people, I highly recommend VISIWISE. Pros I use most the track shipment, data & updates, shipping and shipment, then I use it 3 times a week sometime more Cons Nothing in particular ! I find it friendly : the follow-up of the different phases are clear enough as far as I'm concerned Review Source OA Osama A. Managing director Automotive Used the software for: 1-2 years ### "Efficient Container Tracking System with Reliable Performance and Minor Delay Limitations" October 23, 2025 5.0 A fast, efficient container tracking system offering real-time updates and easy records, though delayed containers may lack detailed status information Pros The container tracking system is highly efficient and user-friendly, designed to simplify logistics operations. It allows for real-time tracking of containers with accurate status updates, ensuring complete visibility throughout the shipping process Cons if a container is delayed, the system may not show updated details or provide specific information about the cause of the delay. Review Source AnS Abi nader S. Logistics agent Construction Used the software for: 1-2 years ### "Tracking is easier" October 21, 2025 4.0 Very good!!!! i encourage all logistic departments to get it it's a time saver and easy to be used ! Pros Easy to use,excellent customer support, no bugs and issues, goog value for money, on one site you can track all your containers Cons Sometimes not all your containers are downloaded you should add them manually Other than that everything is great Review Source CK Catalina K. Export Manager Food Production Used the software for: 6-12 months ### "The best software for tracking containers" September 26, 2025 5.0 Overall, I’ve had a very good experience with Visiwise. The platform is intuitive, provides accurate visibility across shipments, and supports better communication with partners. The only minor downside is that finding a booking sometimes takes a few seconds longer, but it doesn’t affect the overall value of the tool. Pros I really liked how user-friendly and intuitive the platform is. It made it easy to track shipments and access the information I needed quickly. Cons What I liked least is that occasionally it takes a few extra seconds to locate a booking. It’s not a big issue, but improving the search speed would make the experience even smoother. Review Source JA Jawad A. Procurement Manager Packaging and Containers Used the software for: 6-12 months ### "Evaluating the Performance and Accuracy of Visiwise" October 16, 2025 5.0 Visiwise offers an easy-to-use and reliable vessel tracking experience with accurate real-time data and clear visuals. Occasionally, updates can lag slightly, but overall it’s a dependable tool for shipment monitoring. Pros I liked Visiwise’s accurate real-time tracking, user-friendly interface, and detailed vessel route visualization. Cons we were closely monitoring an important shipment, and Visiwise kept us well-informed with accurate ETA alerts and live vessel tracking throughout the journey. Everything worked perfectly. Review Source AB Arjun B. Procurement manager Chemicals Used the software for: 6-12 months ### "Glad to have enrolled with Visiwise " October 22, 2025 5.0 Pros Interface is super user friendly, customer support team has been so helpful in giving swift response and troubleshooting issues. Real time tracking of containers and railway tracking are efficient Cons The auto detect feature doesn't work at all times, we need to manually enter carrier information in such cases. Review Source KS Kashif S. Sr. Manager Supply Chain Food & Beverages Used the software for: Less than 6 months ### "Best Tracking software" September 18, 2025 5.0 Overall experience with VisiWise has been positive. The system’s accuracy and comprehensive reporting capabilities have significantly improved our ability to monitor key metrics. Pros What I found most impressive about VisiWise is its accuracy and reliability in monitoring data in real-time. Additionally, the comprehensive reporting features provide valuable insights that enhance decision-making processes. The intuitive interface also contributes to a seamless user experience, facilitating efficient task management Cons While the tracking software offers many valuable features, I found that the initial setup process could be more streamlined, as it was somewhat time-consuming. Review Source HA Henry A. Global Logistics Manager Retail Used the software for: 1-2 years ### "Global Logistics Manager" October 23, 2025 5.0 Easy to work with and I would recommend to others who do not have visual visibility to container movement from origin to final destination. Pros It's simple and easy to use. You can basically navigate through without any instructions. You can create tags for containers to help manage programs. Cons It could be finicky with GSP location. Example would be a container in Birmingham in the US could populate in the UK because of the same name. Review Source MM Marisol M. LATAM Logistics Manager Marketing and Advertising Used the software for: 6-12 months ### "Great Tracking tool" October 23, 2025 4.0 For now, it's in a practical phase and we're still reviewing the data quality in the analytics section. Pros The tool is simple to configure and allows users to start using it almost immediately. Reports can be integrated with our databases, enabling automatic updates Cons The tool should allow users to independently customize reports or upload fields without needing to request administrator support Review Source MS Mahakrishna S. Logistics Officer Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Seamless Shipment Tracking with Excellent Support"" April 16, 2025 5.0 Pros The platform is built to make shipment tracking smooth and seamless. The dashboard is fully customizable to suit individual needs, and the team is very responsive to feedback, often implementing suggestions right away. A great tool backed by a proactive team! Cons So far, I’ve had a smooth experience with no cons to mention. Highly recommended! Review Source DA David A. Director Consumer Goods Used the software for: 6-12 months ### "Exporter and importers delight " September 25, 2025 5.0 It’s actually affordable, easy to use and precise. The customer service is excellent. It’s worthwhile actually Pros It’s up to date and precise. Value for money is an understatement. I haven’t experienced any technical glitch so far Cons So If you missed a payment and got back on the platform, you will need to refresh all the containers details Review Source MV Miguel V. comercial director Wholesale Used the software for: Less than 6 months ### "good app for know shipment" April 23, 2025 4.0 Our contact \[sensitive content hidden\] was very kind and persuade to continue with Visiwise, as I get more cheap app Pros Its very cleary app for check status of each shipment, and help me very much for know where is every shipment Cons price is a bit expensive for information I receive, and sometimes don´t update as much as I want Switched from [GoComet](https://www.capterra.com/p/197237/Container-Tracking/) bcs visiwise is more clear and precise than gocomet Review Source DA DEEPAK A. IMPORTER Electrical/Electronic Manufacturing Used the software for: 2+ years ### "TRACKING SYSTEM" July 22, 2024 5.0 VERY NICE EXPERINCE , I WOULD LIKE TO KEEP ME WITH VISIWISE FOR A LONG TERM RELATIONS, Pros REAL TIME TRACKING AND UPDATION AND ALERT ON MAIL AND ONLIE PLATFORMS. Cons LITTELBIT EXPENSIVE THEN OTHRE SMILLAR PLATFORMS Review Source LK Lone K. Account manager Furniture Used the software for: 6-12 months ### "Container tracking" August 29, 2024 4.0 Good. Pros It is easy to use. Cons The webpage is often a little slow and sometimes the webpage is not running and I cannot track my containers, which is frustrating. Was presented a price increase from 2023 to 2024 of 68% which is crazy - now you have lowered to 29% which I still find a big price increase. Review Source SM Sharan M. Country Director - Operations Transportation/Trucking/Railroad Used the software for: 2+ years ### "Visiwise - Visibility Review " July 11, 2024 5.0 Absolutely brilliant, a professional young team working day and night to provide a seamless platform making your day to day work easy. Pros The team, the quality and the smooth integration. Cons There is nothing about the platform that I did not like, being one of the first members to sign up to the portal I can confirm this that this is one of the best tools on the market and with a 24-7 dedicated hands on team. Review Source AB ANWAR B. partner Automotive Used the software for: 2+ years ### "I'm very happy with your service .I dont received any wrong information yet" July 23, 2024 5.0 Pros Good service I like it time to give live location Cons \[sensitive content hidden\] has always provided good service and helped !!!! Review Source SK Susan K. Executive Assistant Import and Export Used the software for: 2+ years ### "Best tracking tool ever" July 17, 2024 5.0 Pros Easy to use and accurate tracking. Always up to date Cons So far I haven't experienced something I don't like Review Source AE Ahmed E. Procurement Manager Food & Beverages Used the software for: 1-2 years ### "AMIS review " July 3, 2024 5.0 All is good however if its for a lower cost it will allow lots of users i know to join Pros Real time tracking helps alot in deciding strategic decision Cons None is unliked, all features are suiting my business. But indirect bill of ladings doesnt show Review Source HA Hamod A. purchases Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Visiwise easy to use" July 3, 2024 5.0 The program provides good service all okay I used long time and easy to use Pros Shipping location on map Access time All shipments are available Cons nothing all okay I used long time and easy to use Review Source JT John T. Logistics Supervisor Logistics and Supply Chain Used the software for: 2+ years ### "Utilizing Visiwise's Full Potential" April 30, 2024 4.0 So far it helps me a lot on my daily tasks Pros All of its features especially the live map view. Cons I dont see anything I dislike about Visiwise Review Source Similar Products Featured