# Oct8ne Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Oct8ne Software - reviews, pricing plans, popular comparisons to other Live Chat products and more.

Source: https://www.capterra.com/p/10013302/Oct8ne

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# 

 Oct8ne Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Oct8ne

## What is Oct8ne?

Oct8ne is the only chat (Live chat, Chatbot & Messaging) with visual support catalog integration. Oct8ne allows you to show in real time products of your catalog in a shared space - the coviewer - where agent and client can see the same. The agent can also see the product viewed by the customer before opening the chat, and see in real time the product the client is looking at. Add to cart and check out buttons allow the agent to guide throughout the whole purchase process.

## What is Oct8ne used for?

[Live Chat](https://www.capterra.com/live-chat-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€49

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Oct8ne?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.oct8ne.com&name=Oct8ne)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Oct8ne

5.0 (2)

VS.

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price

€49

Per User, Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.6 (1,733)

Value For Money

5.0 (2)

Value For Money

4.6 (1,487)

Customer Service

5.0 (2)

Customer Service

4.7 (1,506)

## Oct8ne alternatives

[4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (5)](https://www.capterra.com/p/10031687/Text-App/#reviews)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144040/Tidio-Chat/)

[Freshchat](https://www.capterra.com/p/158117/Freshchat/)

[4.1 (115)](https://www.capterra.com/p/158117/Freshchat/reviews/)

Starting price

$1799.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/158117/Freshchat/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Real-time Consumer-facing Chat

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with consumers

Chat/Messaging

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

Contact Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

CRM

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Document Storage

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Mobile Access

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Oct8ne 48 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Analyze data and automatically generate insights using AI/ML technologies

Automatic reply functionality for incoming messages

Create and automatically send premade copy in response to customer messages

Shortcuts for inputting frequently used messages

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Provides a channel for team members to share media files, communicate, and work together

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Provide online support for your customers through live chat or help desk functionality

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Store and organize documents in a centralized system

Public or private sharing of digital files such as documents, audio/video, images, and more

Used as a promotional or demonstration tool in sales and marketing presentations

Geographic location of visitors determines behavior of the software

Track interaction history by documenting conversations for contacts

Identify different languages

Automatically identify and save contact information of potential customers

Ability to chat online in real time

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Process and analyze human language in text or audio form

Form to collect visitor contact information when live chat isn't available

Adjust communications based on previous interactions or personal preferences

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Copy on the page or chat window encouraging the user to engage with the chat option

Streamlining repetitive tasks and activities through automated and predefined workflows

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with consumers

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Digitally share screen view with others

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Allow customers/users to submit support queries and service requests

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

View messages sent by both parties during the chat conversation

Transfer queries and organize messages between agents

Get Advice

We can help you find the software with the features you need.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Free Version

Oct8ne

€49.00

Per User,Per Month

Live Chat Agent PRO

€59.00

Per Month

Chatbot STARTER

€69.00

Chatbot STANDARD

€150.00

Chatbot STANDARD 360º

€225.00

Chatbot PREMIUM

€300.00

Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

XM

Xavier M.

CFO

Medical Practice

### "Innovador y resolutivo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2023

Pros

El soporte y la ayuda para ponerlo en marcha. El visor es una herramienta esencial para nosotros.

Cons

De momento se adapta a lo que necesitamos. Tiene muchas funciones que ni siquiera usamos.

Switched from

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)

Reasons for choosing Oct8ne

El visor es esencial para nuestro modelo de negocio.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

Antonio L.

Consultor

Health, Wellness and Fitness

### "Muy buen producto y soporte"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2023

Estamos mejorando la atención con el cliente en tiempo real así como procesos internos de reservas y confirmaciones de cita por Whatsapp

Pros

El proceso de onlboarding fué muy sencillo con mucho soporte por parte del equipo de Oct8ne. Además, a nivel de funcionalidades cubría con todo lo esperado tanto a nivel de chat como de integración con Whatsapp.

Cons

De momento no podria decir que hay algo que no me ha gustado. Cumple con lo que estábamos buscando y necesitamos.

Reasons for choosing Oct8ne

A nivel de funcionalidades me pareció superior y a nivel de soporte tienen un soporte muy rápido y efectivo

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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