# Raffle Chat Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Raffle Chat Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10013360/Raffle-Chat

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# 

 Raffle Chat Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Raffle Chat

## What is Raffle Chat?

AI chat, powered by Raffle’s search technology, that retrieves relevant data or knowledge for customers and employees of your business. With Raffle Chat, you promote human-centered self-service whereby users can get accurate answers to all questions—in any language across your knowledge bases—via human-like conversation. Rest assured that the search results’ scope is limitable to your specified content for data security/privacy (e.g. GDPR compliance).

## What is Raffle Chat used for?

[Customer Support](https://www.capterra.com/customer-support-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

\-

Starting price

Free trial  
available

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Do you work for Raffle Chat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://raffle.ai/&name=Raffle Chat)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Raffle Chat

0.0

VS.

[4.6 (18)](https://www.capterra.com/p/10031266/Fin/#reviews)

Starting Price

Contact vendor

Starting Price

$0.99

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (18)

Value For Money

0.0 (0)

Value For Money

4.5 (18)

Customer Service

0.0 (0)

Customer Service

4.3 (18)

## Raffle Chat alternatives

[4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[VIVI](https://www.capterra.com/p/10011012/VIVI/)

[4.0 (4)](https://www.capterra.com/p/10011012/VIVI/#reviews)

Starting price

$0.05

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

Highest Rated

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[ManyChat](https://www.capterra.com/p/206636/ManyChat/)

[4.6 (72)](https://www.capterra.com/p/206636/ManyChat/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## FAQs about Raffle Chat

Overview

### What company size and specific industries is Raffle Chat built for?

Raffle Chat is designed for mid-market and upper mid-market companies in Western Europe and the US, especially those in SaaS, utility, telco, government, finance, and union sectors.

Features and Usability

### What are the key features of Raffle Chat?

Raffle Chat offers customer support chat, chatbot functionality, and customer service analytics for handling support interactions. It also includes AI and machine learning, natural language processing, and multi-language support, covering automated conversation handling and analysis across different languages.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does Raffle Chat offer?

Raffle Chat provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars offer guided instruction, documentation gives written reference material, and videos support self-paced learning and feature review.

Getting Started and Support

### What customer support options does Raffle Chat offer?

Raffle Chat provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. These channels give users several ways to get help, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Customer Support

Provide online support for your customers through live chat or help desk functionality

Machine Learning

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Multi-Language

Manage and support multiple languages

Natural Language Processing

Process and analyze human language in text or audio form

Raffle Chat 6 features

Software program that continuously adjusts its behavior based on observed data

AI-based platform which conducts a conversation via auditory or textual methods

Provide online support for your customers through live chat or help desk functionality

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Manage and support multiple languages

Process and analyze human language in text or audio form

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## Pricing

Free Trial

Free Version

Free Trial

$0.00

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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