# Servicecpq Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Servicecpq Software - reviews, pricing plans, popular comparisons to other CPQ products and more.

Source: https://www.capterra.com/p/10013387/Servicecpq

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# 

 Servicecpq Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Servicecpq

## What is Servicecpq?

Servicecpq is a comprehensive, cloud-based SaaS platform built specifically for manufacturers in industries such as machinery, HVAC, medical technology, and heavy equipment. Our solution empowers businesses to seamlessly manage spare parts, service requests, warranty claims, and quoting for service orders – all through an intelligent, AI-powered interface that integrates effortlessly with existing ERP systems like SAP Servicecpq is the ultimate solution for manufacturers looking to streamline their repair& maintenance offerings, quoting, and warranty management processes. By combining AI-driven automation with seamless ERP integration and mobile-friendly tools, our platform empowers businesses to improve efficiency, reduce costs, and enhance customer satisfaction. Whether you’re managing complex service contracts, processing warranty claims, or identifying spare parts, Servicecpq provides the intelligent tools and insights you need to stay ahead in today’s competitive market.

## What is Servicecpq used for?

[CPQ](https://www.capterra.com/cpq-software/)[Predictive Analytics](https://www.capterra.com/predictive-analytics-software/)[Warranty Management](https://www.capterra.com/warranty-management-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$89

Per User, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Servicecpq

5.0 (6)

VS.

[5.0 (21)](https://www.capterra.com/p/177956/Orderwerks/reviews/)

Starting Price

$89

Per User, Per Year

Starting Price

$100

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (6)

Ease Of Use

4.9 (21)

Value For Money

4.6 (5)

Value For Money

5.0 (20)

Customer Service

5.0 (5)

Customer Service

5.0 (20)

## Servicecpq alternatives

[3.5 (20)](https://www.capterra.com/p/220074/RepSpark/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

55%

of reviewers

rated it above 4 stars

[4.8 (47)](https://www.capterra.com/p/129651/Perenso/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.9 (52)](https://www.capterra.com/p/133836/B2B-Wave/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (174)](https://www.capterra.com/p/186941/Sku-IQ/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Audit Trail

4.3 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Price and Cost Calculations

4.5 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Calculate rule-based prices for a product/service

Price/Margin Management

4.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Track and manage the profit margin between the cost of a product and its selling price.

Product Configurator

4.7 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Customize the specifications of a finished product to meet the particular needs of a customer

Proposal Generation

4.5 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Create proposals based on costs of labor and materials

Quotes/Estimates

4.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Servicecpq 62 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Route documents and other data through one or more stakeholders for review and approval

A record of all activities within the system, including user access, changes made, etc.

Material list of manufacturing parts and associated costs

Accept and track orders with multiple items

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Process of submitting and following up on claims with insurance companies

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Store and organize information about customers and previous interactions

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Discover and connect variety of data sources to the application for analysis

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

AI method of discovering or extracting data patterns from larger volumes of data

Graphical representation of data

Tools that provide relevant information at specific times to support judgments and courses of action

Track products that are for sale at a reduced price or part of coupon promotions

Store and organize documents in a centralized system

Identifying if all conditions that entitle a client to certain benefits are met

Serves B2B organizations

Intended to be used by field service companies

Intended to be used by manufacturers

Caters to sales teams

Form predictions based on past and present data/trends

Use AI to generate content in the form of text, images, videos, etc.

A process designed for sellers to guide them through the entire selling process

Monitor product stock levels

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Collect information from multiple sources

Manage and handle various international currencies

Allows users to manage data from a number of sources

Manage and track customer orders for goods, investments, or any other purchases

Track parts inventory levels and manage re-stocking

Predict future data based on historical data sets

Calculate rule-based prices for a product/service

Track and manage the profit margin between the cost of a product and its selling price.

Streamlining repetitive tasks and activities through automated and predefined workflows

Customize the specifications of a finished product to meet the particular needs of a customer

Create proposals based on costs of labor and materials

Generate quotes or estimates for customers

Receive data and information in real time

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Accept and track repeat orders

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

It is a logic or a condition that executes business rules in a runtime production environment

Automate processes to manage leads, contacts, opportunities and sales activities

Online portal through which end users can access the system, manage tasks, or obtain information

Arrange for and track that service agreed upon under warranty is scheduled and performed

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Track, approve or deny warranty requests and manage associated customer communications

Track the duration and expiration of warranty as well as any obligations under that warranty

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (6)

4.7

Based on 6 reviews

## Pricing

Value for money

4.6 (5)

Subscription based

$89.00

Per User,Per Year

It includes:

-   warranty
-   e-commerce
-   sales intelligence
-   cpq
-   repair automation
-   service cpq

Value for money

4.6 (5)

4.6

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

5.0

Based on 6 reviews

Filter by rating

5(6)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MM

Miguel M.

Vice President

Computer Software

### "Service CPQ Increases the Accuracy and Profitability of Service Quotes "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 5, 2024

Pros

Easy product onboarding, quote templates for most frequent offers, intuitive customization of quotes for unique jobs

Cons

Data quality issues in Enterprise can create challenges when setting up the tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PV

Patricia V.

IT Manager

Business Supplies and Equipment

### "SERVICECPQ usefulness"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 5, 2024

Pros

simple UI, analytics, flexible pricing options, service specific features, can be implemented in weeks

Cons

works well if you have SAP or other ERP, needs lot of data for analytics

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

ARINDRIMA K.

Data Scientist

Retail

### "Unified platform to offer services in a better way"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 21, 2023

Pros

The best way to handle parts estimation, price recommendation system, analytics, template approach, low pricing, service pricing.

Cons

Needs a lot of data to get full benefits of AI.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HY

Hector Y.

Consultant

Machinery

### "Are you satisfy with your back office operations performance?"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2023

I was invited to see some demos during the construction of servicecpq, so i know that it takes into account many real situations that happen in big companies.

Pros

Product support. Is not only a software, its knowledge.

Cons

Need also a change management to accompany the product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

Rakesh D.

Design Engineer

Design

### "One stop solution for modern service sales"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 14, 2023

I availed of a trial version and the experience was very good

Pros

Dynamic pricing approach through AI with the visual representations of the analytics

Cons

Share and collaborate is not available in the trial version.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OA

Omkar A.

Data scientist

Information Technology and Services

### "Great product indeed, highly recommended "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2023

Pros

The ease of use and easy interface to navigate

Cons

The load time could be improved to give a better experience

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)