--- title: "Servicecpq Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Servicecpq Software - reviews, pricing plans, popular comparisons to other CPQ products and more." source_url: "https://www.capterra.com/p/10013387/Servicecpq/" page_type: "product" language: "en" --- # Servicecpq Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Servicecpq ## What is Servicecpq? Servicecpq is a comprehensive, cloud-based SaaS platform built specifically for manufacturers in industries such as machinery, HVAC, medical technology, and heavy equipment. Our solution empowers businesses to seamlessly manage spare parts, service requests, warranty claims, and quoting for service orders – all through an intelligent, AI-powered interface that integrates effortlessly with existing ERP systems like SAP Servicecpq is the ultimate solution for manufacturers looking to streamline their repair& maintenance offerings, quoting, and warranty management processes. By combining AI-driven automation with seamless ERP integration and mobile-friendly tools, our platform empowers businesses to improve efficiency, reduce costs, and enhance customer satisfaction. Whether you’re managing complex service contracts, processing warranty claims, or identifying spare parts, Servicecpq provides the intelligent tools and insights you need to stay ahead in today’s competitive market. ## What is Servicecpq used for? [CPQ](https://www.capterra.com/cpq-software/)[Predictive Analytics](https://www.capterra.com/predictive-analytics-software/)[Warranty Management](https://www.capterra.com/warranty-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $89 Per User, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Servicecpq?[Manage this product listing](https://www.g2.com/products/servicecpq/claim_requests/new?auto=true) ## Servicecpq Overview Updated August 2026 AI summary Servicecpq provides businesses of all sizes with tools for configuring, pricing, and quoting complex products or services. Covering categories like CPQ, B2B eCommerce, and Sales Intelligence, it features guided selling, customizable templates, and product configurators. Notable capabilities include API access, generative AI, and forecasting. Servicecpq is available via cloud, web, Mac, and Windows deployments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Servicecpq 5.0 (6) VS. [4.6 (310)](https://www.capterra.com/p/176854/Flipsnack/reviews/) Starting Price $89 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (6) Ease Of Use 4.5 (21) Value For Money 4.6 (5) Value For Money 4.2 (19) Customer Service 5.0 (5) Customer Service 4.5 (20) ## Servicecpq alternatives [Expedite Commerce](https://www.capterra.com/p/181501/Expedite-Commerce/) [4.8 (21)](https://www.capterra.com/p/181501/Expedite-Commerce/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181501/Expedite-Commerce/) Highest Rated [Vulki](https://www.capterra.com/p/10005327/Vulki/) [5.0 (4)](https://www.capterra.com/p/10005327/Vulki/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10005327/Vulki/) [Clari Forecast](https://www.capterra.com/p/10021851/Clari-Forecast/) [4.5 (19)](https://www.capterra.com/p/10021851/Clari-Forecast/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10021851/Clari-Forecast/) [Oroox Quote](https://www.capterra.com/p/214886/OX-Quote/) [0.0](https://www.capterra.com/p/214886/OX-Quote/#reviews) Starting price $784.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/214886/OX-Quote/) ## FAQs about Servicecpq Overview ### What company size and specific industries is Servicecpq built for? Servicecpq is designed for machinery manufacturers and partners, including companies in construction and mining machinery, industrial equipment, electrical machinery, off-highway machinery, industrial service providers, and heavy equipment dealers. The description does not specify company size, but the product is clearly aimed at industrial and heavy machinery sectors. Features and Usability ### What are the key features of Servicecpq? Servicecpq offers case management, claims management, service management, and status tracking for service operations. It also includes product configurator, quotes/estimates, proposal generation, and guided selling for sales workflows, plus workflow automation, approval workflow, audit trail, analytics, and API support. Pricing ### How much does it cost and what fees or limitations are included? Servicecpq offers the $89/user/month Essential plan, the $129/user/month Professional plan, and the $199/user/month Enterprise plan. Volume discounts start at 50 users, with 15% off, and add-ons include Advanced Analytics for $25/user/month. A one-time setup cost is also listed. Getting Started and Support ### What training and onboarding options does Servicecpq offer? Servicecpq provides live online sessions and documentation for team training. Live online sessions support guided instruction with a trainer, while documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Servicecpq offer? Servicecpq provides Email/Help Desk, Phone Support, and 24/7 Live Rep support. User feedback on support quality is not available here, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 183 CPQ reviews Capterra data shows that buyers of CPQ rank the following features as their top priorities: - **Product Configurator** (**66%** of reviewers rated this feature as critical) - **Price/Margin Management** (**76%**) - **Activity Dashboard** (**75%**) Servicecpq supports all three of the features reviewers rate most highly: **Product Configurator**, **Price/Margin Management**, and **Activity Dashboard**. Together, these capabilities help businesses build accurate quotes, manage pricing and margins with more control, and track sales activity in one place, allowing teams to respond faster and make better quoting decisions. Product Configurator 4.7 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Customize the specifications of a finished product to meet the particular needs of a customer Price/Margin Management 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Track and manage the profit margin between the cost of a product and its selling price. Price and Cost Calculations 4.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Calculate rule-based prices for a product/service Proposal Generation 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Create proposals based on costs of labor and materials Quotes/Estimates 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Audit Trail 4.3 (6) 33.33% of 6 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Servicecpq 62 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bills of Material: Material list of manufacturing parts and associated costs - Bulk Ordering: Accept and track orders with multiple items - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Claims Management: Process of submitting and following up on claims with insurance companies - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Management: Store and organize information about customers and previous interactions - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Mining: AI method of discovering or extracting data patterns from larger volumes of data - Data Visualization: Graphical representation of data - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - Eligibility Verification: Identifying if all conditions that entitle a client to certain benefits are met - For B2B: Serves B2B organizations - For Field Service: Intended to be used by field service companies - For Manufacturers: Intended to be used by manufacturers - For Sales Teams/Organizations: Caters to sales teams - Forecasting: Form predictions based on past and present data/trends - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Guided Selling: A process designed for sellers to guide them through the entire selling process - Inventory Control: Monitor product stock levels - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Currency: Manage and handle various international currencies - Multiple Data Sources: Allows users to manage data from a number of sources - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parts Management: Track parts inventory levels and manage re-stocking - Predictive Analytics: Predict future data based on historical data sets - Price and Cost Calculations: Calculate rule-based prices for a product/service - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Proposal Generation: Create proposals based on costs of labor and materials - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses - Reordering: Accept and track repeat orders - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rules Engine: It is a logic or a condition that executes business rules in a runtime production environment - Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Management: Arrange for and track that service agreed upon under warranty is scheduled and performed - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Warranty Claims Management: Track, approve or deny warranty requests and manage associated customer communications - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (6) 4.7 Based on 6 reviews ## Pricing Value for money 4.6 (5) [View pricing plan details](https://www.capterra.com/p/10013387/Servicecpq/pricing/) Subscription based $89.00 Per User,Per Year It includes: - warranty - e-commerce - sales intelligence - cpq - repair automation - service cpq Value for money 4.6 (5) 4.6 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MM Miguel M. Vice President Computer Software ### "Service CPQ Increases the Accuracy and Profitability of Service Quotes " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 5, 2024 Pros Easy product onboarding, quote templates for most frequent offers, intuitive customization of quotes for unique jobs Cons Data quality issues in Enterprise can create challenges when setting up the tool. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PV Patricia V. IT Manager Business Supplies and Equipment ### "SERVICECPQ usefulness" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 5, 2024 Pros simple UI, analytics, flexible pricing options, service specific features, can be implemented in weeks Cons works well if you have SAP or other ERP, needs lot of data for analytics Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AK ARINDRIMA K. Data Scientist Retail ### "Unified platform to offer services in a better way" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 21, 2023 Pros The best way to handle parts estimation, price recommendation system, analytics, template approach, low pricing, service pricing. Cons Needs a lot of data to get full benefits of AI. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HY Hector Y. Consultant Machinery ### "Are you satisfy with your back office operations performance?" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2023 I was invited to see some demos during the construction of servicecpq, so i know that it takes into account many real situations that happen in big companies. Pros Product support. Is not only a software, its knowledge. Cons Need also a change management to accompany the product Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RD Rakesh D. Design Engineer Design ### "One stop solution for modern service sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 14, 2023 I availed of a trial version and the experience was very good Pros Dynamic pricing approach through AI with the visual representations of the analytics Cons Share and collaborate is not available in the trial version. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OA Omkar A. Data scientist Information Technology and Services ### "Great product indeed, highly recommended " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2023 Pros The ease of use and easy interface to navigate Cons The load time could be improved to give a better experience Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.