# ElevenLabs Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ElevenLabs Software - reviews, pricing plans, popular comparisons to other Text-To-Speech products and more.

Source: https://www.capterra.com/p/10013392/ElevenLabs

---

# 

 ElevenLabs Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 22, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ElevenLabs

## What is ElevenLabs?

ElevenLabs is a text-to-speech and AI voice generator software that uses generative AI to create realistic synthetic voices in multiple languages and voices. Users can clone voices or generate new voices through an intuitive interface. Key features are precision tuning controls, a text reader to convert text to natural speech, and tools to produce audiobooks. The software is built using deep learning research to advance AI speech synthesis.

## What is ElevenLabs used for?

[Text-To-Speech](https://www.capterra.com/text-to-speech-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

90%

Neutral

10%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for ElevenLabs?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://elevenlabs.io/&name=ElevenLabs)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ElevenLabs

4.7 (21)

VS.

[4.7 (258)](https://www.capterra.com/p/182240/Vyond/reviews/)

Starting Price

Contact vendor

Starting Price

$58

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (21)

Ease Of Use

4.6 (345)

Value For Money

4.5 (19)

Value For Money

4.4 (299)

Customer Service

4.8 (17)

Customer Service

4.6 (287)

## ElevenLabs alternatives

[Fliki](https://www.capterra.com/p/246351/Fliki/)

[4.7 (345)](https://www.capterra.com/p/246351/Fliki/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/246351/Fliki/)

[Synthesia](https://www.capterra.com/p/198045/Enact/)

[4.6 (313)](https://www.capterra.com/p/198045/Enact/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198045/Enact/)

[HeyGen](https://www.capterra.com/p/10015133/HeyGen/)

[4.7 (309)](https://www.capterra.com/p/10015133/HeyGen/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10015133/HeyGen/)

Highest Rated

[Krater.ai](https://www.capterra.com/p/10007226/Krater-ai/)

[5.0 (1)](https://www.capterra.com/p/10007226/Krater-ai/#reviews)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10007226/Krater-ai/)

[View all alternatives](https://www.capterra.com/p/10013392/ElevenLabs/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Voice Generator

4.9 (17)

76.47% of 17 reviewers that rated this feature as important or highly important

Generates computer-based voices from text or scripts.

Natural Language Processing

4.9 (12)

91.67% of 12 reviewers that rated this feature as important or highly important

Process and analyze human language in text or audio form

Text Analysis

4.7 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Chatbot

4.7 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

AI-based platform which conducts a conversation via auditory or textual methods

API

4.3 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Generative AI

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Use AI to generate content in the form of text, images, videos, etc.

ElevenLabs 34 features

Drawing and modeling designs within 2D flat dimensions

Representation of any object in 3D

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Utilizes artificial intelligence to provide content suggestions to users as they type

Generative AI models can be used for image and video editing tasks that can automatically enhance images, remove noise or change styles

Automatic reply functionality for incoming messages

Automatically generates text by applying artificial intelligence to user input

Remove backgrounds from images or other types of content

Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines

AI-based platform which conducts a conversation via auditory or textual methods

Generative AI can be employed to generate content in different forms, such as text, images, music, and videos

Assists in the ideation process for creating new content, including themes, content types, titles and more

Content policy to prevent users from generating harmful, violent, or explicit content

Generative AI can aid in creative design tasks by generating novel and innovative designs

Provide online support for your customers through live chat or help desk functionality

Rules followed by the software/AI can be configured by users to suit their specific needs

Pre-designed layouts that can be customized to match preferences and requirements

Use AI to generate content in the form of text, images, videos, etc.

Use a brush, or other tool, to remove and add new objects to images

Create images based on given inputs or prompts

Identify different languages

Create long-form content, such as articles, blog posts, and case studies, in 1000 words or more

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Process and analyze human language in text or audio form

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models

Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc.

The ability of a bot to respond to user queries in synthesised voice

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Edit text as needed

Generate an image based on a text prompt

Generative AI can be employed to create virtual characters, avatars, or digital personas

Generates computer-based voices from text or scripts.

Get Advice

We can help you find the software with the features you need.

Features

4.8 (21)

4.8

Based on 21 reviews

## Pricing

Value for money

4.5 (19)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (19)

4.5

Based on 19 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (17)

4.8

Based on 17 reviews

## User reviews

Overall rating

4.7

Based on 21 reviews

Filter by rating

5(16)

4(3)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Ceo

Marketing and Advertising

### "11 labs review. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

April 20, 2026

Overall, easy to use, , I really never used the chatbot, or have I reached out to customer support. Or call management

Pros

A lot of voices to choose from, from men and women, like that you can change and clone voices. Good app.

Cons

Needs more kids' voices, and dog and animal voices. Need happy and angry voices. Could offer more for the standard price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VG

Val G.

Graphics and Web Developer

Graphic Design

### "Superb quality and value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

April 20, 2026

Overall I got excellent value for the money, as a solopreneur I liked the options to get started with a lower tier version and have the ability to upgrade to higher limits. The quality of the voices is one of the best in the market from what I have seen out there.

Pros

I really liked the flexibility and options you have to create different kinds of voices, including your cloned versions. The overall cost is fair especially for those who only need the essentials, typically entrepreneurs and solo digital creators.

Cons

It’s another subscription to keep an eye on, depending on the tier you have but it just adds to the pile of subscriptions you already have.

Alternatives considered

[CloneVoice.ai](https://www.capterra.com/p/10036120/CloneVoice-ai/)

Reasons for choosing ElevenLabs

I use both depending on use case and complexity of the project.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Stephanie A.

Content Creation

E-Learning

### "Thank you for creating Elevenlabs"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

April 10, 2026

It has been great so far. It has helped me to produce voiceovers for youtube and for content creation on other social media platforms.

Pros

Elevenlabs is one of the most realistic voice options avaliable and is always an option that I use for my voiceovers.

Cons

Credit system is too expensive in terms of words allowed for each plan. I have seen other softwares where more credits is given for the same price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Sheena W.

Communications

Writing and Editing

### "Love ElevenLabs video tools"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2026

Pros

The video generation from existing photos, and the voiceover library is amazing. I am amazed by the quality and the pricing is very reasonable.

Cons

Well I haven't found any cons yet. I am really amazed by the quality and the pricing is very reasonable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Management Consulting

### "Subscribed within 10 minutes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2026

I would highly recommend ElevenLabs for Text-to-Speech generation, and challenge anybody not to find the Eleven v3 (alpha) engine to be exceptional for this purpose.

Pros

I make use of Eleven Labs primarily for Text-to-Speech when editing and producing training materials for clients, and have found the tool to be exceptional. The Eleven v3 (alpha) model, with tools to add human characteristics and instructions to the AI reader is exceptional e.g. laughing, whisper, emphasis, pause 3 seconds etc. The value for money is exceptional, and I immediately purchased a Creator subscription for commercial use. The product is easy to use, and the interface feels uncomplicated. I was generating speech within 2 minutes of accessing the product for the first time. All customer service interactions I have had so far have been fully automated e.g. signing up for a subscription, and I have made no use of chatbot, or other communication with Eleven Labs. There has been no need!

Cons

The only frustration, is the lack of offers to achieve a discounted price! Like many SaaS solutions, at the point of subscription cancellation you are offered a discount (I have tested). I would much prefer to have transparency in pricing from day one, especially as a small business owner who absolutely requires cost certainty.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Christa B.

Security management

Consumer Goods

### "Why it leads the market "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

December 27, 2025

If you are a high-end content creator or a developer needing a robust API, ElevenLabs is the gold standard. However, if you are just starting out and on a tight budget, the "credit burn" might feel a bit punishing compared to more affordable, albeit less realistic, alternatives.

Pros

Having spent a significant amount of time using ElevenLabs for various creative projects throughout 2025, I’ve seen it evolve from a simple text-to-speech (TTS) tool into a comprehensive audio workstation. While it remains the industry leader for "emotional" realism, the experience isn't without its quirks and costs.

Cons

One of the biggest pain points is that unused credits don't always roll over depending on your plan. If you have a slow month, you effectively lose the value you paid for.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Matias C.

CEO

Marketing and Advertising

### "Best-in-class AI voices for assistants and social videos. Fast, affordable, still growing"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 21, 2025

I’m Matías, founder at Anunzi. We use ElevenLabs mainly to power AI voice assistants and to voice-over short videos for social. From an ease of use standpoint, it’s straightforward: scripts in, high-quality audio out, with minimal cleanup required. Value for money is strong because the output replaces traditional voiceover in many scenarios without sacrificing clarity or warmth. Voice generation stands out as the most humanlike we’ve tested, which improves caller experience and watch-through on social clips. I haven’t interacted with customer support, so no rating there. I’ve tested the music creation for lightweight beds; it works well for simple cues, though prompt sensitivity could improve. I didn’t evaluate image generation or image/video editing beyond pairing the audio with external tools. Overall, it’s a 4-star product for us, industry-leading voices with room to grow in accents, languages, and creative controls for the music feature.

Pros

Voice generation quality is outstanding. The natural pacing, pronunciation, and consistency make it ideal for AI phone assistants and short social videos. It’s easy to use, fast to render, and pricing is fair for production workloads. The music feature is creative and fun for quick background tracks, and overall the platform feels reliable day to day.

Cons

I haven’t needed customer support yet, so I can’t rate response quality. The music tool occasionally misses prompt nuances. I’d love a wider range of accents within some languages and additional language coverage (Hebrew, for example), would be valuable for our use cases. I haven’t used image generation, so I can’t comment on that area.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PN

Petal n.

CEO

Animation

### "Love this product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2025

I love this product in general I have used it for years. I think back it the day it was the only company doing this and back then the free tier was more than adequate

Pros

I love all the cool text to voice features and the fact that you can dub one voice into multiple languages

Cons

The newer features cost more to use. with more features it's beyond a little more complex to navigate

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HS

Hasmukh S.

Junior Python Developer

Information Technology and Services

### "Amazing AI Voice Tool for Creators"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2025

Overall, I had a wonderful experience with ElevenLabs. The voices are incredibly realistic and the clone voice feature really makes the process faster and easier. ElevenLabs is easy to use, has reasonable support for multiple languages, and is very polished. Overall, it has really helped me in having a more efficient process of creating videos, podcasts and other content as a content creator. I had great overall experience with it and I would recommend to anyone looking for realistic AI voices to use it.

Pros

The voices are so realistic--it sounds like an actual person talking! I think voice cloning is my favorite feature because it is not only fun but also very, very helpful! It supports many other languages, and all of them sound great and realistic--like a human speaking! I personally used the voice calling feature, and it makes my work much easier and quicker, which is always a positive in the world of a content creator.

Cons

The only negative thing for me, if I'm being honest, is price. If you're using it a lot, or need a lot of minutes every month, it can get a little pricey. And at times, you may find that some voices need to be tweaked just a little to sound like you wanted them to, but that's not a roadblock.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Student

Medical Practice

### "The best TTS Model Yet!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2025

It's actually the best text-to-speech models that AI has to offer. You can use it for anything! I keep going back!

Pros

It gives you 10,000 credits a month, for free! It's reliable and super flexible. Customer support is also helpful

Cons

The customisation isn't as flexible and available unless you pay, but otherwise it's super duper easy to use!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10013392/ElevenLabs/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)