# PracticeQ Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PracticeQ Software - reviews, pricing plans, popular comparisons to other Medical Scheduling products and more.

Source: https://www.capterra.com/p/10013530/PracticeQ/

---

# 

 PracticeQ Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PracticeQ

## What is PracticeQ?

PracticeQ is an all-in-one, secure, cloud-based practice management software. Assisting practitioners in onboarding, managing, and securing patient interactions with 24+ features and 12+ integrations, from bookings to billing, charting, and more! Benefit from the simplicity of managing payments, inventory, and prescribing in one place. Dive into a seamless practice management experience with our free 14-day trial and discover how PracticeQ can enhance your time-management and revenue generation.

## What is PracticeQ used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 73 user reviews

Reviews sentiment

Positive

95%

Neutral

1%

Negative

4%

Starting price

$74.9

Other, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Medical Practice Management / 2026
-   Medical Scheduling / 2025
-   Therapy / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PracticeQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://intakeq.com&name=PracticeQ)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PracticeQ

4.5 (73)

VS.

[4.7 (968)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting Price

$74.9

Other, Per Month

Starting Price

$69

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (73)

Ease Of Use

4.7 (966)

Value For Money

4.5 (71)

Value For Money

4.6 (688)

Customer Service

4.3 (71)

Customer Service

4.7 (916)

## PracticeQ alternatives

[4.4 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10013530/PracticeQ/alternatives/)

## FAQs about PracticeQ

Overview

### What problems does PracticeQ solve?

PracticeQ solves slow onboarding, confusing EHR setup, and manual client intake by combining customizable forms, scheduling, billing, messaging, and e-prescribing in one system with responsive support. Therapists, behavioral health clinics, private practices, and admin staff benefit most by reducing back-and-forth with clients, troubleshooting delays, and administrative workload.

Answer based on 32 reviews

Overview

### Which roles and teams benefit most from PracticeQ?

PracticeQ is most used by private practice owners, behavioral health clinicians, and administrative leaders who need to manage scheduling, documentation, billing, and patient communication in one system. Psychiatrists, psychologists, therapists, and nurse practitioners use it to streamline care delivery, while operations and billing teams improve front-office coordination and revenue workflows.

Answer based on 73 reviews

Overview

### What company size and industries is PracticeQ built for?

PracticeQ is built for small healthcare practices, with 99% of reviewers coming from small businesses and Mental Health Care leading at 29%. It serves practitioners, clinicians, and providers across specialties, with strong use in Medical Practice and Health, Wellness and Fitness, each representing 25% of reviewers.

Answer based on 73 reviews

Features and Usability

### What are the key features of PracticeQ?

PracticeQ includes core practice management features such as appointment scheduling, patient records management, billing and invoicing, and client portal access. Differentiating features include customizable forms and notes, workflow automation, HIPAA-compliant messaging, e-prescribing, and integrated payments, with reviewers frequently highlighting form creation, patient management, scheduling, and documentation.

Answer based on 32 reviews

Pricing

### How much does it cost and what fees or limitations are included?

PracticeQ starts at $49.90/month for the Low-Volume plan, with the main PracticeQ plan at 74.90/month. There are no setup fees or contracts, and a free trial is available. Low-Volume limits users to 25 appointments and 25 form submissions, while reviewers call it affordable but note e-prescribing and payment processing can cost more.

Answer based on 12 reviews

Integrations

### Which third-party tools and platforms does PracticeQ integrate with?

PracticeQ integrates with 4 third-party platforms: SRFAX, Elation, RevolutionEHR, and Zapier. Reviewer mentions also point to Zoom Meetings, Zoom Workplace, and ScriptSure, covering faxing, telehealth, e-prescribing, and practice management connections.

Answer based on 9 reviews

Getting Started and Support

### What training and onboarding options does PracticeQ offer?

PracticeQ provides documentation and videos for training and onboarding. Documentation gives written reference material for setup and feature review, while videos offer visual walkthroughs that users can watch at their own pace.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does PracticeQ offer, and how do users rate the experience?

PracticeQ offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Many users describe support as responsive, helpful, and strong during onboarding and troubleshooting, with quick fixes and useful guidance. Some users report delayed follow-up, inconsistent communication, difficulty getting immediate help, and frustration resolving urgent or repeated issues.

Answer based on 32 reviews

Form creation

### How easy is it to create custom forms in PracticeQ?

PracticeQ makes custom form creation easy for most therapy and medical practices. Many users like the intuitive builder, editable templates, intake and consent workflows, and links between forms and notes, while some teams want deeper customization, easier form changes, and better support for writing directly on submitted forms.

Answer based on 21 reviews

## Features

AI summary

Based on 1,204 Medical Scheduling reviews

Capterra data shows that buyers of medical scheduling software rank the following features as their top priorities:

-   **HIPAA Compliant** (**75%** of reviewers rated this feature as critical)
-   **Charting** (**69%**)
-   **Appointment Scheduling** (**57%**)

PracticeQ supports all three of the features reviewers value most: **HIPAA Compliant**, **Charting**, and **Appointment Scheduling**. Together, these capabilities help businesses protect patient information, maintain accurate clinical records, and manage bookings more efficiently, allowing teams to deliver organized and compliant patient care.

HIPAA Compliant

4.9 (55)

85.45% of 55 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Charting

4.4 (43)

69.77% of 43 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Appointment Scheduling

4.6 (14)

85.71% of 14 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Patient Records Management

4.7 (43)

79.07% of 43 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Billing & Invoicing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Appointment Management

4.7 (28)

71.43% of 28 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

PracticeQ 45 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Private online space that lets businesses securely share documents and provide information access to clients

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Reminders sent via email

Plan, manage, and track the financial activities of an individual or organization

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Compliant with HIPAA, which sets standards for sensitive patient data protection

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage billing and payments for a healthcare provider

Access software remotely via mobile devices

Manage and support multiple locations

Allow users to create, edit, and sort multiple notes

Allows medical providers to engage patients in a variety of ways to ensure their health.

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Active reporting of data and metrics

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Tools to help therapists document, record, and recall patient encounters

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (73)

4.4

Based on 73 reviews

## Pricing

Value for money

4.5 (71)

Free Trial

[View pricing plan details](https://www.capterra.com/p/10013530/PracticeQ/pricing/)

PracticeQ

$74.90

Other,Per Month

It includes:

-   Intake Forms
-   Bookings
-   Appointment Reminders
-   Custom Dashboard
-   Reporting
-   Secure Patient Portal
-   Easy data exports (Customer lists, appointments and more)
-   Automated Onboarding/Intake
-   Team Messaging
-   Payments & Invoices
-   Recurring Payments & Memberships
-   Claims & Superbills (clearinghouse integrations available!)
-   Task Management
-   Product Inventory Management
-   Automated Tasks and Processes
-   1:1 In-house Telehealth Included (or integrate with Zoom/Google Meet!)
-   Total Appointment & Patient Management
-   Faxing (outbound .10/page or integrate with SrFax)
-   Secure Document Sharing
-   Journalling
-   Embeddable website bookings
-   Customized Branding
-   Unlimited Form Templates
-   E-prescribing
-   EMR/EHR
-   Integrated Payments
-   Automated Custom Emails (Birthdays, Time to Rebook, etc.)
-   For Behavioural Health
-   For Physical Therapists
-   For Medical Spas
-   For Nurse Practitioners
-   For Direct Primary Care
-   For Lactation Specialists
-   For Occupational Therapy
-   HIPAA Compliant
-   Multi-providers
-   Multi-Location
-   Trizetto Integration
-   Office Ally Integration
-   Zapier Integration
-   Google Meet Integration
-   Google Drive Integration

Low-Volume

$49.90

Flat Rate,Per Month

It includes:

-   Appointment Reminders
-   Total Appointment & Patient Management
-   Claims & Superbills (clearinghouse integrations available!)
-   Secure Patient Portal
-   Payments & Invoices
-   Faxing (outbound .10/page or integrate with SrFax)
-   1:1 In-house Telehealth Included (or integrate with Zoom/Google Meet!)

Value for money

4.5 (71)

4.5

Based on 71 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/)[

Elation](https://www.capterra.com/p/147889/ElationHealth/)[

SRFAX](https://www.capterra.com/p/186308/SRFAX/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (71)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (71)

4.3

Based on 71 reviews

## User reviews

Overall rating

4.5

Based on 73 reviews

Filter by rating

5(50)

4(19)

3(1)

2(0)

1(3)

Mentioned topic

Sorted by most recent

EG

Eva G.

Owner Provider

Mental Health Care

### "Avoid this EHR. System is "glitchy". Contacting support is an act of futility. "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 4, 2026

The Worst. I have contacted support for two different issues; and they are not helpful at all. They basically share with you the same information you can find online; but there is ZERO I.T. support. I also work for another practice who uses a different EHR; and the support for that system is amazing; so I have something to compare this primitive EHR to.

Pros

The forms that are available for use when you first sign up are very helpful. Also, you can send reminders to your patients for upcoming appointments. There is an AI option; but it did not work when I attempted to use it; and support is of no assistance if you attempt to reach out to them.

Cons

Lack of support if there is ever an issue. The payment processing does not work and I have lost thousands of dollars. I have contacted support 4 times and they simply do nothing. There is no resolution.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SF

Sara F.

Psychologist

Medical Practice

### "Wonderful experience with PracticeQ as a neuropsychologist "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2026

Overall, using PracticeQ has been a great experience and I would highly recommend it to other practices, especially within psychology.

Pros

I have been using practice Q for almost 4 years now and it has been a great experience overall. It allows me to run all aspects of my neuropsychology practice smoothly, including scheduling, invoicing, payment collection, sending out paperwork, administering questionnaires, etc.

Cons

I love most aspects of PracticeQ. Sometimes it can be harder to figure out certain settings, but tech support is usually pretty helpful. Once things are set up, it all runs smoothly.

Switched from

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Athena was too expensive and too difficult to use

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

YW

Yu W.

APRN

Mental Health Care

### "Like PracticeQ so far. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 30, 2026

Pros

Easy online intake form, no patient portal required. I can customize any intake or consent form. The pin notes make the follow up charting much easier.

Cons

Lack of integration of lab orders. But I don't use lab that much. On boarding process may be a little bit complicated. For individuals who do not like spending time on setting up the intake and consents would have a hard time.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SJ

Shannon J.

Medical Assistant Receptionist

Hospital & Health Care

### "Highly Recommended!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

May 25, 2026

Practice Q is an amazing platform. charts, messaging, payments, scheduling is all in one place. amazing

Pros

Value for Money Ease of Use Learning Curve Patient Record Management Patient Management Patient Records Payment Processing

Cons

I don't like that when patients book their own appointments, it doesn't automatically book under their correct chart - it creates a new one.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BH

Breanne H.

Franchise Administrator

Hospital & Health Care

### "A Reliable, User-Friendly Solution for Streamlined Client Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2025

Pros

Clean, customizable design – The font size, style, and color options make forms and interfaces easy to read and visually appealing. Flexible features – IntakeQ tools offer strong customization for forms, workflows, and client communication. Helpful tutorials – Clear guides and instructional videos make setup and optimization simple. Responsive Q&A and customer support – Support hours are great, and help reps respond quickly and effectively. Easy to use – The platform is intuitive and user-friendly, even for beginners. Reasonable pricing – Offers strong value for the features included. Multi-account discount – Adding sub-accounts to a main account comes with appealing discounts, lowering overall cost.

Cons

Occasional navigation confusion – A few settings are tucked into menus that aren’t immediately obvious. Limited visual customization in some areas – While fonts and colors are great, some layout sections may feel slightly restricted.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SS

Sivie S.

Owner

Mental Health Care

### "Use a different EHR"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 17, 2025

Horrific and I’m switching EHR‘s. They told me they were gonna get their own clearing house when I signed up and then changed their mind. Everything relies on integrations that cost additional money and the integrations aren’t that great. The customization I thought would be a positive thing and in some ways it was, but it makes it so chaotic and glitchy that it’s really not worth it.

Pros

I love the customization until I realize that it turns into a hell scape of processes and a web that you can’t get yourself out of and then when you try to change something, it messes the whole system up.

Cons

The customer service is an abhorrent and the gaslight you. Don’t have something labeled as a pay period income report when it’s not the income report for that pay period. And then act like I don’t know what I’m doing because it says that it’s the report for a pay period when it’s not actually report for the pay period.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Because simple practice has gone way downhill, and they also have crappy reports, and I was hoping that the customization would make up for it.

Alternatives considered

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

Reasons for choosing PracticeQ

Because this product gives clinicians access to their income reports and I’m trying to be transparent with everybody in therapy notes does not offer that access.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sara S.

NP

Hospital & Health Care

### "Awful experience, no accountability "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 18, 2025

My experience with PracticeQ has been incredibly frustrating. Issues that directly impacted my ability to provide care were not handled with the urgency or professionalism I expected. I had to repeatedly follow up myself just to get basic support, and even then, communication was poor and solutions were delayed. To make matters worse, I’m now dealing with additional account issues with no clear resolution—only excuses and zero accountability. As a healthcare provider, I need a platform I can rely on. Unfortunately, PracticeQ has fallen short on every level. I would not recommend it.

Pros

The things I liked prior to using, in actual practice fell away due to the struggle of getting anything to work correctly. I am very tech savvy so the fact I couldn’t get anything resolved on my own is an issue and the steps to get issues resolved is extremely flawed. Having to call 4 times for the same issue is unacceptable.

Cons

Poor follow up on urgent issues. Conflicting information to help resolve issues making more work for the user for absolutely no reason. Poor customer service. Lack of accountability, poor product overall.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Michelle A.

Practice Administrator

Medical Practice

### "PracticeQ in a small office"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 25, 2025

Established Practice Q in a current 2 provider small practice in September of 2024. It was a very easy implementation and some of the integrations make it very easy to file claims and check eligibility

Pros

For the need that we have, it gives us everything we need. The forms creation is excellent in that it is integrated with the note and provides quality information to the provider when seeing a patient

Cons

Just remembering where to find certain things under the few headings on the dashboard, But once I got into the flow, it became second nature

Alternatives considered

[ModMed](https://www.capterra.com/p/124590/EMA/)

Reasons for choosing PracticeQ

The ease of use and implementation and the cost was reasonable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HA

Hillary A.

Speech therapist

Medical Practice

### "Great for small business "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 25, 2025

It was great for the price and good for small practice

Pros

The price was very affordable and it was simple and easy to learn

Cons

The report set up was not great, also billing was not an option

Alternatives considered

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

Reasons for choosing PracticeQ

It was cheaper and better for a small business

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Katie M.

Owner and Occupational Therapist

Health, Wellness and Fitness

### "Great except for billing"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

February 23, 2025

It was great when we were a small practice, but it was not efficient as we grew.

Pros

The visuals of the product are great. The customization of the whole system were wonderful too.

Cons

The secondary billing was a nightmare to track and keep up with. It was very inefficient.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10013530/PracticeQ/reviews/)

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Popular comparisons

[Fusion vs PracticeQ](https://www.capterra.com/compare/136876-10013530/Pediatric-Therapy-EMR-vs-PracticeQ)