# PracticeQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PracticeQ the right Medical Scheduling solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10013530/PracticeQ/reviews --- PracticeQ 4.6 (72) [View alternatives](https://www.capterra.com/p/10013530/PracticeQ/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PracticeQ Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews SF Sara F PsychologistMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “It allows me to run all aspects of my neuropsychology practice smoothly, including scheduling, invoicing, payment collection, sending out paperwork, administering questionnaires, etc.“ June 1, 2026 JM Julia M OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “The biggest issues I have faced are difficulty with time zones. When I have a client in a different time zones, these do not show up on my schedule in the clients time zone so I have to make a note on the calendar of the actual time of the call.“ January 16, 2025 BH Breanne H Franchise AdministratorHospital & Health Care, 201 - 500 employeesUsed the software for: I used a free trial. “Flexible features – IntakeQ tools offer strong customization for forms, workflows, and client communication.“ November 14, 2025 SS Sivie S OwnerMental Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “Don’t have something labeled as a pay period income report when it’s not the income report for that pay period. And then act like I don’t know what I’m doing because it says that it’s the report for a pay period when it’s not actually report for the pay period.“ October 17, 2025 EB Erienne B Doctor of Physical Therapy OwnerMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “I like the integrations of the financial payment system, the faxes, google drive and drop box, and the ability to have all my information electronically from booking from website to the forms.“ October 10, 2024 YW Yu W APRNMental Health Care, Self-employedUsed the software for: Less than 6 months. “For individuals who do not like spending time on setting up the intake and consents would have a hard time.“ May 30, 2026 BH Breanne H Franchise AdministratorHospital & Health Care, 201 - 500 employeesUsed the software for: I used a free trial. “Multi-account discount – Adding sub-accounts to a main account comes with appealing discounts, lowering overall cost.“ November 14, 2025 SS Sivie S OwnerMental Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “The customization I thought would be a positive thing and in some ways it was, but it makes it so chaotic and glitchy that it’s really not worth it.“ October 17, 2025 ## Showing most helpful reviews Showing 1-25 of 72 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TD Tyneisha D. Owner Mental Health Care Used the software for: 6-12 months ### "Great experience so far!" October 9, 2024 4.0 I have had a great experience with PracticeQ so far. Pros The ability to customize the system. I like the design of the system and the ease to navigate it. Cons Some features are difficult to navigate, such as signing off on notes, locking notes, and difficulty integrating forms. Alternatives considered [Owl Practice](https://www.capterra.com/p/160519/OwlPractice/)[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) Reason for choosing PracticeQ The cost and ability to customize. The cost of the product. The ease of navigating the system. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Not having control over the integrity of the data. Review Source Response from IntakeQ October 17, 2024 Hi Tyneisha, Thanks so much for taking the time to leave us a review. For information on signing off on notes, please refer to this support article: https://support.intakeq.com/article/133-adding-attachments-and-signatures-to-existing-notes Here is some help on locking notes: https://support.intakeq.com/article/116-treatment-notes-and-patient-timeline Otherwise, please contact our support team for more assistance at hello@intakeq.com! MM Marta M. Psychiatrist Hospital & Health Care Used the software for: 6-12 months ### "Overall positive " October 2, 2024 4.0 Overall positive experience. I’ve had to reach out to support often, including recently about prescribing and it turned out I didn’t have the most up to date software. Not sure how that happened Pros Relatively low cost, integrated billing Cons Tough for child patients since no way to make email and phone number under a linked parents account. It limits ease of treating siblings Alternatives considered [Osmind](https://www.capterra.com/p/240577/Osmind/) Reason for choosing PracticeQ I didn’t like osmi d and it was really expensive Review Source Response from IntakeQ October 10, 2024 Hi Marta! Thank you for your honest feedback and review. We appreciate it, and it helps us improve our software. We're always working to improve how families are seen by the system understanding that it can be complex. Thank you for taking a chance on PracticeQ and being a customer. We appreciate you being here. :) SS Sara S. NP Hospital & Health Care Used the software for: 6-12 months ### "Awful experience, no accountability " July 18, 2025 1.0 My experience with PracticeQ has been incredibly frustrating. Issues that directly impacted my ability to provide care were not handled with the urgency or professionalism I expected. I had to repeatedly follow up myself just to get basic support, and even then, communication was poor and solutions were delayed. To make matters worse, I’m now dealing with additional account issues with no clear resolution—only excuses and zero accountability. As a healthcare provider, I need a platform I can rely on. Unfortunately, PracticeQ has fallen short on every level. I would not recommend it. Pros The things I liked prior to using, in actual practice fell away due to the struggle of getting anything to work correctly. I am very tech savvy so the fact I couldn’t get anything resolved on my own is an issue and the steps to get issues resolved is extremely flawed. Having to call 4 times for the same issue is unacceptable. Cons Poor follow up on urgent issues. Conflicting information to help resolve issues making more work for the user for absolutely no reason. Poor customer service. Lack of accountability, poor product overall. Review Source ML Michael L. Chiropractor Medical Practice Used the software for: 6-12 months ### "Great first few months. More features than we imagined. " October 8, 2024 5.0 Really appreciated it. From tracking events, texting patients, group conversations with staff, invoicing, billing. It has been seamless to work with. Pros I love that it integrates with billing, so it can all be done on one software- easy for patients to login and handle as well Cons I think superbill creation with payment plans is tough to navigate around and I have had to make my own super bills unfortunately because of it Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing PracticeQ Ease of use, no contracts, integration with payment Review Source Response from IntakeQ October 17, 2024 Hi Michael, Thank you so much for taking the time to leave us a review! If you need more support with creating superbills, please reach out to our support team at hello@intakeq.com. We are happy to hear PracticeQ has been seamless to work with! JB Jaschandria B. Owner Mental Health Care Used the software for: 6-12 months ### "Excellent Service" October 8, 2024 5.0 Overall, my experience has been excellent. i love the ability to set up my independent practice and allow the clients the ability to set their appointments and communicate on a secure plate form. Pros I love the ability to create my own forms. This allow me the the flexibility to create exactly what I need to ensure that I have the most valuable information on each client. Cons I would love if it a built in scribe software was available. Switched from [ICANotes](https://www.capterra.com/p/17102/ICANotes/) too expensive for what was being offered. No flexibility or control over templates Review Source Response from IntakeQ October 18, 2024 Hi Jaschandria, Thank you for taking the time to review PracticeQ! We appreciate the feedback and look forward to improving the note taking capabilities to save you time. -J MP Melissa P. Therapist Mental Health Care Used the software for: 1-2 years ### "great product has everything I Need. " October 8, 2024 5.0 I really enjoy using it and love how it does pretty much everything I need and makes it easy Pros I love that it has everything in one place Cons the complexity of pinning notes and forms not updating for clients who initially were using older versions of the progress note or treatment plan. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing PracticeQ I was familiar with it from using it in past practices Review Source LM Lindsey M. Psychiatric Provider Mental Health Care Used the software for: 1-2 years ### "Smooth and user friendly" October 8, 2024 4.0 It has been a smooth transition to managing my solo practice using IntakeQ. Support has been prompt and helpful. Pros Ease of customization for notes. Interface is simple. Cons Inability to send bulk forms to patients. Unable to customize client display name. Alternatives considered [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/) Reason for choosing PracticeQ Pricing was within budget, ease of use, appearance. Review Source AI Angelica I. Receptionist Mental Health Care Used the software for: 6-12 months ### "Very easy to use!" October 8, 2024 5.0 Very positive coming from using a more archaic interface. Pros The ease of the interface and custom controls. Cons There are some abilities missing from the program since it is so new. Switched from [ICANotes](https://www.capterra.com/p/17102/ICANotes/) EMR was extremely inefficient. Very old and hard to use. Review Source JM Julia M. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "An excellent software for running a small healthcare office" January 16, 2025 5.0 Overall I have found it very easy to use on the go and in the office. I am able to document on site with clients using a tablet, check information on my phone and use the computer version when in my office. It is easy to track my active clients using tabs and keeps the whole team organized. Pros I find it very easy to use for the management of my patients information. My favorite feature is the ability to setup processes. For example, when a patient fills out an online interest form a member of my team gets a notification and reminder to setup a time to call this patient. When they complete their intake my front office gets a message to work on their order and I get a message to get them scheduled. It is very helpful for work flows. Cons I have been using Practice Q for a year and a half. The biggest issues I have faced are difficulty with time zones. When I have a client in a different time zones, these do not show up on my schedule in the clients time zone so I have to make a note on the calendar of the actual time of the call. Often it sends my clients a meeting reminder with the wrong time on it. I also wish that under clients chart "overview" section that it date/time stamped changes. It was several months before I realized this didn't happen and then I started leaving notes in the comments section to have a date/time of a conversation or updated information on the client. Review Source BH Breanne H. Franchise Administrator Hospital & Health Care Used the software for: I used a free trial ### "A Reliable, User-Friendly Solution for Streamlined Client Management" November 14, 2025 5.0 Pros Clean, customizable design – The font size, style, and color options make forms and interfaces easy to read and visually appealing. Flexible features – IntakeQ tools offer strong customization for forms, workflows, and client communication. Helpful tutorials – Clear guides and instructional videos make setup and optimization simple. Responsive Q&A and customer support – Support hours are great, and help reps respond quickly and effectively. Easy to use – The platform is intuitive and user-friendly, even for beginners. Reasonable pricing – Offers strong value for the features included. Multi-account discount – Adding sub-accounts to a main account comes with appealing discounts, lowering overall cost. Cons Occasional navigation confusion – A few settings are tucked into menus that aren’t immediately obvious. Limited visual customization in some areas – While fonts and colors are great, some layout sections may feel slightly restricted. Review Source AR Ashleigh R. Owner, IBCLC Health, Wellness and Fitness Used the software for: 2+ years ### "PracticeQ Makes Scaling up your practice easy!" August 23, 2024 5.0 Overall PracticeQ is a very good experience. Pros That it is an all in one system. We started with PracticeQ when we were a very small practice and it has been so easy to scale up. Everything is easy to find and makes me job easier. Cons The messaging portal! Messages get lost in there all the time. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing PracticeQ All in one system with billing included as well as scheduling Review Source Response from IntakeQ September 4, 2024 Hi Ashleigh, Thank you so much for your review! We value your feedback and are happy to hear you have been enjoying your experiance with PracticeQ. If you need more assistance on the message portal, please don't hesitate to reach out to our support team with your concerns by emailing hello@intakeq.com. JW Jennifer W. Therapist Mental Health Care Used the software for: 6-12 months ### "Would recommend PracticeQ" August 5, 2024 5.0 I like the simplicity and the ability to pull up past notes on the timeline. Pros The help that I receive from the support staff, as well as the ease of using of the system Cons I like it all. I can't think of anything I don't like about PracticeQ, except maybe a lower price per month (aligning with Simple Practice). Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing PracticeQ Simple Practice design is not as appealing. Theranest charges per number of clients Review Source Response from IntakeQ August 15, 2024 Hi Jennifer! Thanks so much for your review! We are so glad to hear you are enjoying PracticeQ. Thanks, Abbi AM Anu M. PMHNP Hospital & Health Care Used the software for: 1-2 years ### "EHR Quality" January 15, 2024 5.0 My experience has been excellent. From start to finish the setup was easy and I was supported. If I have issues now, I am able to get the help I need and it is generally product knowledge rather than issues with the product itself. Pros I am appreciative of the support and the ease of learning and using the program. I have felt supported and I am able to do everything I need to do with ease and there are still aspects of the product I don't use. Cons There is nothing I don’t like. I have been pleased with the product and service I have received. Reason for choosing PracticeQ For the simplicity, quality of the product, and the support Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) They had everything I needed. Initially it was just for using forms and then it evolved to utilizing more aspects of the product to now doing claims. Review Source Response from IntakeQ January 18, 2024 Thank you Anu! We can't wait for you to use even more of the product. We love how easy it is to go from using us for forms to running your whole practice with forms integrated right inside it. Thank you for taking the time to review PracticeQ! OA OLGA A. Clinical Nutritionist Alternative Medicine Used the software for: Less than 6 months ### "I searched high and low!" January 17, 2024 5.0 I am delighted to have found this practice management tool. It is very user friendly. Pros The forms are beautiful and look very professional. The setup is fun and very intuitive. Customer service is wonderful. Cons Would love to have access to support immediately and not schedule in the future. Switched from [Practice Better](https://www.capterra.com/p/159263/Better/) Cost and not being able to get support when needed. Review Source Response from IntakeQ January 24, 2024 Hi Olga! Thank you for taking the time to share your review and feedback. We will continue to improve support and look forward to seeing your practice grow & thrive with PracticeQ! MD Mollie D. Provider Medical Practice Used the software for: 1-2 years ### "Our telehealth practice loves PracticeQ" October 8, 2024 5.0 Our telehealth practice has enjoyed using PracticeQ. We appreciate the simplicity of the program. Pros It is easy to use. The customer service is fantastic. Cons It is always hard to learn a new EMR. I can not say that Practice Q does not meet any of our needs at this point. Review Source Response from IntakeQ October 17, 2024 Hi Mollie, Thank you so much for taking the time to write us a review! We are thrilled to hear your telehealth practice has been enjoying using PracticeQ. KF Kaden F. Psychiatrist Hospital & Health Care Used the software for: Less than 6 months ### "I would recommend Practice Q to mental health professionals" October 1, 2024 5.0 So far, so good. It has been very customizable which I love - I like building my intake forms and then correlating those with my notes. It saves loads of time. Pros Simple, customizable. I liked that it wasn't overly burdensome but permitted me to customize things how I wanted them. Cons Learning curve regarding customization. Wish it had integrations with other things like different clearinghouses (Waystar) or other lab groups (Labcorp, Quest, etc) Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing PracticeQ Recommendations from other professionals. Review Source Response from IntakeQ October 10, 2024 Thanks Kaden! We're glad to have you here :) We have some exciting new features and integrations coming soon and we think you'll really like them. Customization is a huge priority for us -- we know that not all practitioners are the same! AS Agnes S. RN, IBCLC Hospital & Health Care Used the software for: I used a free trial ### "PracticeQ for Lactation" August 30, 2024 5.0 I am super excited to use all of PracticeQ capabilities. I see that once set up, it manages my appointments and billings effortlessly. Pros \[sensitive content hidden\] is incredibly professional and truly shows that he is invested in helping me not only set up my business with PracticeQ, but to become a successful business. He is easy to understand and very patient in answering my questions. He is what I like most about PracticeQ. Great customer assistance! Cons I am new to PracticeQ and tried setting it up myself and was unsuccessful. I am having to hire someone to set up my PracticeQ to use for my Lactation Business. I really appreciate the discount for the initial 2 months because it may take me that long to set it up. So in the meantime, I am paying for my current charting system and PracticeQ. The discount makes it more palatable to have to pay for both during this timeframe. Review Source Response from IntakeQ September 9, 2024 Hi Agnes, Thank you so much for your review! We are thrilled to hear you have had a positive experiance with a member of our team. SD Shazmeen D. Nurse Injector Hospital & Health Care Used the software for: Less than 6 months ### "My Review " October 8, 2024 4.0 Pretty smooth sailing, I like how it can do payment plans internally! Pros Easy to use, has the basic stuff you need as a medusa owner Cons Missing some features; I've put in feature requests before and does not get addressed very often. Review Source DV Dolores V. PMHNP Hospital & Health Care Used the software for: 6-12 months ### "Practice Q for Psych " August 23, 2024 4.0 Generally positive review have had some great help and some not so great Pros ability of patient to book online, complete forms, integration and ability to create bills and send direct Cons Length of follow up form , getting help, Reason for choosing PracticeQ Price and ability to get set up quickly Review Source Response from IntakeQ September 4, 2024 Hi Dolores, Thanks so much for your review! We are happy to hear you have been enjoying your experiance with PracticeQ. JB Jessica B. Operations Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Overall good experience" September 9, 2024 5.0 Pros The ability to create automatic emails and texts. Cons Not being able to pull up the last few patient accounts I was in. I also would prefer to be able to switch between providers in an easier way. Review Source Response from IntakeQ September 18, 2024 Hi Jessica. Thanks so much for your review! We value your feedback and are thrilled to hear you have been having a good experiance with PracticeQ. If you need any assistance accessing your patient portals, please contact hello@intakeq.com. CN Cassandra N. DNP PMHNP-BC Mental Health Care Used the software for: Less than 6 months ### "Fair EHR, would recommend" August 22, 2024 5.0 Overall experience has been fair. Initially I was intimidated by the system but after receiving customer support and learning how to navigate the system I was able to gain confidence. Pros What I like is that the company offers customer support and teaches you how to navigate the system. Initial talk is also helpful as I have worked with \[sensitive content hidden\] and overall feel supported using the EHR. Cons Will need support to learn how to navigate the system Review Source Response from IntakeQ September 4, 2024 Hi Cassandra, Thank you so much for your review! We are so happy to hear that you have been enjoying your experiance. AY Andrew Y. Assistant Executive Director Health, Wellness and Fitness Used the software for: 2+ years ### "PracticeQ is one of the best services our agency has ever chosen" January 16, 2024 5.0 I can't stress this enough: the customer service, even long after sales and implementation, has been some of the best I've ever experienced. Same day engagement, careful problem solving and follow-up, really going above and beyond. Pros We only use PracticeQ for electronic form management, deployment and submission; however this was a crucial aspect of our business and we needed an effective solution for sending and receiving electronic forms to/from clients. PracticeQ is incredibly simple to use, feature, rich, and the customer service is some of the most responsive and helpful of any product I've ever used. Cons Truly, PracticeQ delivers exactly what we need at very competitive price. Rather than a con, I will again note that we only needed a solution for electronic form delivery and receipt from clients, and not other aspects of a full Practice solution. So I can't speak to those features. But from the point of intake, and forms that need periodically renewed or updated, PracticeQ is an easy 10/10 Review Source Response from IntakeQ January 18, 2024 Hi Andrew! Thank you so much for taking the time to review the forms portion of PracticeQ. It was our first product and is something we are so proud to continue to offer. Forms really set the tone for patient and practitioner experiences. Cheers! SS Samantha S. MD Medical Practice Used the software for: 1-2 years ### "Overall Positive" May 14, 2024 5.0 Pros Integration of EMR, scheduling and billing. Cons I feel that there is limited/delayed customer support. Review Source Response from IntakeQ May 17, 2024 Hi Samantha! Thanks so much for taking the time to leave us a review! We glad your experiance with PracticeQ has been positive. Our support team is always working hard to answer questions quickly. Another way to help solve any issues you may have is by taking a look at the hundreds of support guides we offer: https://support.intakeq.com/. Cheers! VL Veronica L. Provider Mental Health Care Used the software for: Less than 6 months ### "Customer Service Saved Me" March 25, 2024 4.0 I was very overwhelmed and wanted to start searching for another EHR. \[sensitive content hidden\], an Intake Customer Support Member, provided a lot support and help. I feel a lot more confident now. Pros That it is affordable and customizable. It is great with integrating zoom, eprescribing, etc. Cons Having to build the system on your own. Also, not being able to call customer support with questions. Reason for choosing PracticeQ I never looked another product because it was recommended by Silverleaf and the demo was great. Review Source Response from IntakeQ March 27, 2024 Thank you so much for your response! We are happy to hear that you had a great experiance with customer service and they were able to provide you support. If you have any more trouble building out the system, be sure to schedule an onboarding call with one of our support members! SS Sivie S. Owner Mental Health Care Used the software for: 6-12 months ### "Use a different EHR" October 17, 2025 1.0 Horrific and I’m switching EHR‘s. They told me they were gonna get their own clearing house when I signed up and then changed their mind. Everything relies on integrations that cost additional money and the integrations aren’t that great. The customization I thought would be a positive thing and in some ways it was, but it makes it so chaotic and glitchy that it’s really not worth it. Pros I love the customization until I realize that it turns into a hell scape of processes and a web that you can’t get yourself out of and then when you try to change something, it messes the whole system up. Cons The customer service is an abhorrent and the gaslight you. Don’t have something labeled as a pay period income report when it’s not the income report for that pay period. And then act like I don’t know what I’m doing because it says that it’s the report for a pay period when it’s not actually report for the pay period. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reason for choosing PracticeQ Because this product gives clinicians access to their income reports and I’m trying to be transparent with everybody in therapy notes does not offer that access. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Because simple practice has gone way downhill, and they also have crappy reports, and I was hoping that the customization would make up for it. Review Source Similar Products Featured ## Related categories [Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Therapy](https://www.capterra.com/therapy-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.