# HUSL Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is HUSL the right Salon solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10013545/Unwritten/reviews

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HUSL

4.9 (9)

[View alternatives](https://www.capterra.com/p/10013545/Unwritten/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of HUSL

Ease of use

4.8

Customer Service

5.0

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Hairdresser  
Security and Investigations  
Used the software for: Less than 6 months

### "Unwritten app "

November 14, 2023

5.0

Amazing. Customer service is incredible and so quick to respond to any questions

Pros

How easy it is to use as a home salon/Indie hairdresser. My clients love it and the product + retail are amazing.

Cons

Nothing yet. Still swapping my clients over to the new system so I’m just getting used to it

Review Source

HP

Haylee P.  
Hairdresser  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Absolutely love it "

August 29, 2025

4.0

Given it’s a relatively new program it’s fantastic & I can only see it improving from here on out. Very grateful.

Pros

Free, support team is very responsive, it’s easy to use and the customizations are great to suit stylists.

Cons

Sometimes the loading takes a while, I wish the automated texts had more options (eg confirmation message without reschedule messages etc). Would be great to rename service categories & be able to reorder services inside those categories & to be able to extend booked appointments by dragging the appt down & the booking link was more easily accessible for stylists to share (eg on the home dashboard?)

Alternatives considered

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Reason for choosing HUSL

I couldn’t add in processing times without paying a monthly fee

Switched from

[Timely](https://www.capterra.com/p/142756/Timely/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Used in a salon I was employed at and now going out on my own

Review Source

LW

Lily W.  
Hairdresser  
Consumer Services  
Used the software for: 6-12 months

### "Unwritten "

April 18, 2024

5.0

It’s amazing what they have achieved & what’s available for free for businesses. Can’t wait to watch it grow to its full capacity

Pros

Price, support from creators & admin , salon & independent business friendly & super supportive. They take in feedback amazing

Cons

Can’t repeat apps, put in take or move over client history from previous software

Review Source

Response from Unwritten Hair

May 6, 2024

Hi Lili, thanks so much for your review of Unwritten. While we are only new, less than 12 months since launching, we are working hard on delivering value to indie hairdressers helping them make money and save time. Lots of great things coming! We also have a plan for standing appointments in our roadmap. Thanks again for the feedback and support!

PH

Paula H.  
Hairstylist  
Consumer Services  
Used the software for: 6-12 months

### "Amazing tool to help run your business more efficiently "

October 17, 2023

5.0

I have enjoyed the whole process of using an app in my business. it has streamlined my running and been wonderful for my clients to use different payment options. Working with the UNWRITTEN team has been excellent. Highly recommend it to any independent operator wanting to run their business better.

Pros

Ease of making bookings, ordering products, taking final transactions and taking client records

Cons

So far in my use of the app, I cannot find anything I don't like.

Reason for choosing HUSL

The app was free and easy to use especially with ability to order product/

Review Source

MG

Marie G.  
Hairdresser  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Fantastic appointment system and product app"

October 16, 2023

5.0

I’m still new to unwritten but so far so good. I love the idea.

Pros

I love that I can sell products to my clients and they will be sent out straight from their location without me having to hold stock. I also love that they have an appointment system to. It’s very easy for mobile or home based stylists

Cons

I’d like more products to be sent out from their location

Review Source

KR

Katy R.  
Sole Operator  
Consumer Services  
Used the software for: 6-12 months

### "This app has EVERYTHING you need "

October 16, 2023

5.0

Pros

All the functions on the App are very valuable and easy to use. The App helps me monitor, market & grow and creates a more professional & profitable business

Cons

I would like to explore more marketing strategies and retail options

Review Source

ER

Enza R.  
Hairdresser  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "My experience with unwritten as a mobile hairdresser "

February 21, 2024

5.0

Pros

As a mobile hairdresser its not ideal to carry or stock products so i found myself recommending products for them to buy. Now with unwritten, i can easily recommend and sell products that gets shipped from the warehouse directly to my clients and make an additional income. I also like that i can add product links to my social media and it connects the person straight to my online shop. I found this app really easy to set up and use.

Cons

Thats its mainly for retail products, id love for there to be more salon supplies available for services i do.

Review Source

Response from Unwritten Hair

February 22, 2024

Hi Enza, thanks for the review! we are working on something exciting that will enable us to connect many more brands and many products. But please send us an email to hello@unwritten.hair with specifically what supplies you would like to buy through the app and we'll see if we can arrange it! Thanks!

JK

Jade K.  
Freelance Hairdresser  
Consumer Services  
Used the software for: Less than 6 months

### "Highly recommended "

October 19, 2023

5.0

When I was inputting my prices and services I was after a packages tab, they added one within the hour. Always available for a chat or to answer any questions

Pros

I love that it's an all inclusive program for appointments and stock. It allows clients to order product at their convenience as well, not just when they are in my seat.

Cons

There's nothing that comes to mind that I'd want to change at this point

Review Source

CE

Charde E.  
Hairdresser  
Retail  
Used the software for: Less than 6 months

### "Unwritten "

October 16, 2023

5.0

Pros

I have found the Unwritten extremely easy to use. It’s quick and makes my day run smoothly. It’s Features cannot be found in any other app.

Cons

I would love to see my calendar synced with my phone calendar.

Review Source

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