--- title: "FanCircles Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FanCircles Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more." source_url: "https://www.capterra.com/p/10013800/FanCircles/" page_type: "product" language: "en" --- # FanCircles Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FanCircles ## What is FanCircles? PushPass by FanCircles is a customer engagement platform that enables brands and influencers to build a direct, persistent connection with their audience without requiring a mobile app. Customers join by scanning a QR code or clicking a link, adding a branded wallet pass to Apple or Google Wallet in seconds. From that point, organisations can deliver timely push notifications that appear on the mobile lock screen, ensuring consistent visibility without reliance on social media algorithms or crowded email inboxes. The platform supports ongoing engagement through behavioural tracking and segmentation. Actions such as link visits, video views and offer redemptions can be measured, allowing businesses to identify their most engaged customers and tailor communication accordingly. Loyalty initiatives, exclusive updates and targeted incentives can all be delivered through the same channel, strengthening retention and increasing lifetime value. By converting television advertising, outdoor m ## What is FanCircles used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Push Notifications](https://www.capterra.com/push-notifications-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $89.99 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FanCircles?[Manage this product listing](https://www.g2.com/products/fancircles/claim_requests/new?auto=true) ## FanCircles Overview Updated September 2026 AI summary FanCircles provides small and midsize businesses with cloud-based tools for customer engagement and loyalty, offering features such as communication management, engagement tracking, and sentiment analysis. The platform includes real-time analytics, campaign management, customizable branding, and gamification, supporting customer segmentation and event-triggered actions to help organizations manage customer experiences and interactions across web-based channels. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FanCircles 4.0 (1) VS. [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $89.99 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.9 (4,063) Value For Money 4.0 (1) Value For Money 4.8 (2,864) Customer Service 4.0 (1) Customer Service 4.7 (2,797) ## FanCircles alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (55)](https://www.capterra.com/p/151231/Xtremepush/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about FanCircles Overview ### What company size and specific industries is FanCircles built for? FanCircles is designed for brands, studios, artists, agencies, and influencers that need to send push notifications to their audiences without building an app. It fits organizations in media, entertainment, marketing, and creator-focused sectors, especially those reaching audiences across print, digital, and other media channels. Features and Usability ### What are the key features of FanCircles? FanCircles offers campaign management, communication management, and content management for customer engagement programs. It includes customer segmentation, customer history, and engagement tracking, plus gamification and loyalty program tools. Additional features include alerts and notifications, SMS and app notifications, real-time analytics and reporting, customizable branding, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? FanCircles starts at $89.99 per month for the Pro plan, which is usage based. A free trial is available. The Pro plan includes 3 custom loyalty tiers, 5 custom loyalty actions, 5,000 subscribers per pass, API access, audience segmentation, city-level analytics, click-to-sale tracking, and The Engagement Engine. Integrations ### Which third-party tools and platforms does FanCircles integrate with? FanCircles integrates with 3 third-party automation platforms: Make, Zapier, and n8n.io. These connections support workflow automation and data transfer across common app stacks through low-code and no-code integration tools. Getting Started and Support ### What training and onboarding options does FanCircles offer? FanCircles provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided instruction, webinars provide scheduled group learning, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does FanCircles offer? FanCircles offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support availability is listed across several channels, giving users multiple ways to ask questions and find answers. No reviewer feedback is available here, so no user experience claims about speed or helpfulness can be made. ## Features AI summary Based on 3,736 Customer Engagement reviews Capterra data shows that buyers of customer engagement software rank the following features as their top priorities: - **Content Management** (**53%** of reviewers rated this feature as critical) - **Engagement Tracking** (**45%**) - **Activity Tracking** (**40%**) FanCircles supports all three of the features reviewers value most: **Content Management**, **Engagement Tracking**, and **Activity Tracking**. Together, these capabilities help businesses organize and deliver relevant content, monitor how audiences respond, and track user actions over time, allowing teams to build stronger relationships and make better engagement decisions. Content Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Customer Experience Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Customer History 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships Customer Segmentation 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of dividing customers into groups based on common characteristics Event Triggered Actions 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Predefined actions automatically performed on the occurance of specific events Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities FanCircles 27 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - App Notifications: Set-up notifications and alerts for mobile apps. - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Gamification: Games or game-like elements to track progress and reward accomplishments - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Notification Editor: An editor that enables users to edit all aspects of notifications. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Visual Workflow Management: Create, design, and visually represent processes within the software --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/10013800/FanCircles/pricing/) Pro $89.99 Usage Based,Per Month It includes: - 5,000 subscribers per pass - The Engagement Engine - 3 custom loyalty tiers - 5 custom loyalty actions - Audience segmentation - City level analytics - API access - Click to sale tracking Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ n8n.io](https://www.capterra.com/p/198028/n8n-io/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NR Neil R. Director Real Estate ### "Fan Circles " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 23, 2026 Pretty pleased with the platform overall a positive experience and would be happy to recommend to others especially as younger people don't really open emails anymore. Pros very easy to use, a great way to connect to clients, pretty slick customers also seem to like the way you connect to them Cons you don't need to obtain all the client details upfront but you can choose to get that later if you want to use their data Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor February 1, 2026 Thanks, Neil. I appreciate the glowing review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.