# WebCargo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WebCargo Software - reviews, pricing plans, popular comparisons to other Shipping products and more.

Source: https://www.capterra.com/p/10013830/WebCargo/reviews

---

# 

 WebCargo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

WebCargo

## What is WebCargo?

WebCargo® by Freightos is the digital freight platform reimagining logistics, seamlessly connecting carriers and forwarders. As the world's largest air cargo eBooking platform, it powers effortless pricing and booking for thousands of freight forwarders and hundreds of airlines. With carriers representing over 70% of global air cargo capacity onboard, WebCargo is where freight moves faster. Alongside instant eBooking, forwarders use WebCargo software and data to automate rate management, procurement, pricing and sale of freight services across all modes, allowing forwarders to deliver more efficient and more transparent freight services to importers and exporters worldwide.

## What is WebCargo used for?

[Freight](https://www.capterra.com/freight-software/)[Shipping](https://www.capterra.com/shipping-software/)

Top alternative

Featured

Overall rating

Based on 28 user reviews

Reviews sentiment

Positive

86%

Neutral

7%

Negative

7%

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WebCargo

4.1 (28)

VS.

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting Price

Contact vendor

Starting Price

$149

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (28)

Ease Of Use

4.8 (139)

Value For Money

3.9 (26)

Value For Money

4.6 (134)

Customer Service

4.2 (26)

Customer Service

4.7 (139)

## WebCargo alternatives

[4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (233)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.7 (46)](https://www.capterra.com/p/152285/FreightPOP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10013830/WebCargo/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Quotes/Estimates

4.2 (17)

94.12% of 17 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Activity Dashboard

3.6 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

For Freight Operations

3.9 (14)

85.71% of 14 reviewers that rated this feature as important or highly important

Intended to be used by freight brokers and logistics companies

Shipment Tracking

3.6 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Order Management

3.7 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Shipping Management

3.7 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Manage and track orders being shipped to customers

WebCargo 24 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Ship packages/goods by aircraft

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Add customized logos and colors to align with company branding

Intended to be used by freight brokers and logistics companies

Shipping products/goods by land, sea or air

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

Streamlining repetitive tasks and activities through automated and predefined workflows

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Integrates with shipping services

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Get Advice

We can help you find the software with the features you need.

Features

4.0 (28)

4.0

Based on 28 reviews

## Pricing

Value for money

3.9 (26)

Free Version

Free Plan

$0.00

Value for money

3.9 (26)

3.9

Based on 26 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (26)

4.2

Based on 26 reviews

## User reviews

Overall rating

4.1

Based on 28 reviews

Filter by rating

5(10)

4(14)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

AM

Arnaud M.

AirFreight Manager

Package/Freight Delivery

### "Review Qualitair&Sea CDG"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 11, 2025

It is an useful platform where we can search and find fast rates, bookings and contacts, we use it on a daily basis

Pros

Easy to use Fast Saving Time to have rates Good platfom to get airlines contact and handler information

Cons

It would be great to be able to book direclty for all destinations and airlines in order to book more

Switched from

[CargoAi](https://www.capterra.com/p/238018/CargoAi/)

More used to it More possibilitu to book online

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2025

Good to hear the platform’s doing its job when it comes to rates, bookings, and contact info – that kind of daily utility is exactly the goal. Totally agree: being able to book across all destinations and airlines would be a game-changer. We're not quite there yet, but that’s the direction we're heading. Always appreciate the real-world feedback – it helps cut through the noise.

KP

Kiran P.

APAC Regional Pricing and Tender manager

Logistics and Supply Chain

### "Elevating Our Air Cargo Capabilities: The Unmatched Value of WebCargo"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 4, 2025

Overall I would say it's a great product. If we push airlines to share little realistic selling rates, this platform will become very useful

Pros

what makes web cargo unique is the kind of connect they have with all the major airlines. the visibility of rates & market update is something we look forward to. Also it outline the unique competitive advantages that WebCargo brings to our air freight planning and operations, emphasizing why this platform is critical to how we manage flow and secure the best options for our clients.

Cons

It only gives an idea of the airlines tariff, the actual selling rate is way different from the published. This makes reliability on WebCargo difficult

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 21, 2025

Appreciate the detailed review – we’re glad it’s become a key part of your air freight planning. As for published vs. selling rates, we know there can be a gap. That’s exactly why we’re continuing to expand dynamic pricing coverage and work with carriers to bring more real-time, bookable rates into the platform. It’s a shift – and it’s already happening in a lot of markets. Thanks for pushing the conversation forward. The more the industry leans into rate transparency, the more powerful this platform becomes.

MA

Marisol A.

Digital Air Product

Logistics and Supply Chain

### "Partnership Webcargo-xpdglobal"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2025

The people involved on the support team and our main contacts are very kindly.- As a FFw the adoption has been a challenge for the global talents but still looking for a better strategy to increase the use.

Pros

Friendly and ease of use! The new user interface is a good choice for the users. It is a good platform !

Cons

Sometimes we face some challenges when peak season and data team is very busy so the rates are uploaded out of time but appreciate the support and understanding the needs when I push them to get it faster.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2025

Really glad the new UI’s hitting the mark – and even better to hear the support team’s been there when it counts. Totally get the frustration when rate uploads lag during peak season. No excuses – just the reality of high volume and stretched bandwidth. That said, we appreciate your patience (and your persistence) in pushing things forward when timing matters. Thanks for sticking with it and for being part of the feedback loop that keeps us getting sharper.

AP

Ana P.

Forwarding Dept.

Import and Export

### "Webcargo experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2025

Genial, I love it. For my is one of the best tools I have got in my daily work not only for the items previosly mentioned also for the staff accesibility by email or same web.

Pros

the easy way to check carrier rates and booking issuance, also following up the shipment schedule. its easy to use.

Cons

Carrier restrictions can not be found within the web. no options to check within the web the carrier chosen restrictions (weight and/or routes closed)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2025

Glad WebCargo’s making a real impact in your day-to-day – and awesome to hear the team’s been responsive when you’ve needed support. As for carrier restrictions: totally fair point. If you can’t easily see weight limits or route blocks before you try to book, that’s a problem. It’s something we’re actively working on making more visible in the flow – not just buried somewhere you have to go digging. Thanks for surfacing it – and for using the platform in ways that help us keep improving the right stuff.

AD

Antonio d.

Pricing Air Expert

Airlines/Aviation

### "Very good but with room to be even better"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 3, 2025

My experience in a general way is very positive and betwen similar pages is the best one and with the best options

Pros

Easy to use, fast quote and bookings, great webpage to confirm and make our shipments the best and fastest of them

Cons

alot of rates are not available, and missing more airlines with rates, sometimes the page blocks between using different menus

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2025

Appreciate the honest take – and great to hear WebCargo’s helping you move fast when it counts. You're right that rate gaps and occasional menu hiccups still show up. Not ideal, and definitely not ignored. Coverage keeps growing, but we know it’s not helpful unless it’s consistent and smooth to use, so we’re actively working on it! Glad to hear WebCargo’s still coming out on top for you – we’ll keep making sure it earns that spot.

JL

Jeanette L.

Life Science Air Export Forwarder

Pharmaceuticals

### "fast and easy way to check several airline possibilities"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 3, 2025

I like it and I use it every day :-) we have a lot of spot quote requests and this is an easy way to find a solution

Pros

easy to check several airline possibilities in one click, more and more airlines has become possible to check on the portal

Cons

it is difficult to find the correct commodity descriptions if you for instance have dangerous goods with temp requirements or dry ice shipments etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2025

Great to hear WebCargo’s making daily quoting easier – and that the growing airline coverage is working in your favor. You're right to point out that finding the right commodity descriptions for special cargo can still take more clicks than it should, especially with things like DG and dry ice. It’s a tricky area, but it’s on our radar – and feedback like this helps us zero in on where refinement matters most. Appreciate you sticking with us while we keep pushing to make those edge cases less of a headache.

RM

Rody M.

Sales Manager

Logistics and Supply Chain

### "Sales Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 4, 2025

Webcargo is extremely user-friendly and truly simplifies our daily planning. Over the years, the platform has kept evolving, with continuous improvements and more airlines being added, giving us the widest range of options to serve our customers better.

Pros

Webcargo gives us an instant overview of many available flight options and provides real-time rates. Thanks to this great tool, we can remain flexible and deliver Dutch Qargo’s fast service to our customers!

Cons

I believe there is still room for improvement when it comes to booking Dangerous Goods and Pharmaceuticals (temperature sensititve products) on the platform. I understand this is a big challenge, but it’s the only point I can think of.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 7, 2025

Really appreciate the detailed feedback – and totally agree that improved handling of DG and temperature-sensitive shipments is one of the last big frontiers for digital booking. It’s complex, but not impossible – and we're actively working with airline partners to close that gap. In the meantime, it's great to hear WebCargo’s helping you move faster and stay flexible. We'll keep pushing to make sure the platform supports even more of your work!

KK

Konstantina K.

Airfreight Supervisor

Logistics and Supply Chain

### "Airfreight Supervisor"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 2, 2025

Overall it is a very good tool. it is very usufull . I am very glad that we have it in our hands.

Pros

It is easy to use, you can have quick bookings and also there is a possibility to quick booking updates when needed. Time does matter in our air business. it is free !

Cons

There is no possibility to book shipments under temperature control . sometimes even though airline has service ex SKG , i cannot find flights and i have to contact TK directly sometimes it is not reliable regarding the acceptance of the max weight and heigh/dims of the airline.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 4, 2025

Thanks for the kind words – we’re glad WebCargo’s making your life easier, especially when every second counts in air freight. We hear you on the limitations around temperature-controlled bookings and occasional gaps in airline visibility. That mix of "almost perfect but not quite" is something we’re working hard to close. Appreciate you being in the trenches with us – and we’ll keep pushing to make sure WebCargo supports all your workflows!

SH

Shimeon H.

Sales and Procurement

Import and Export

### "Inefficient Platform with Poor Support"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

September 2, 2025

Unfortunately, my experience with WebCargo has been negative. While the idea behind the platform is strong, the execution falls short. Instead of streamlining processes, it has created inefficiencies and additional work. Improvements in system performance, data accuracy, and customer support would be necessary before I could recommend it.

Pros

The concept of consolidating carrier rates in one place is useful, and the platform has potential if it were more reliable.

Cons

The system often runs slowly, with frequent errors and inaccurate or outdated rates. The interface is not intuitive, which makes navigation and daily use inefficient. Customer support response times are long, and issues are rarely resolved quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2025

Appreciate the direct feedback – sounds like the quoting side is doing its job, but a few things are holding the experience back. Vendor rate sheet management, broader spot rate visibility, and stability are all areas we’re continuing to work on. We know how important it is for the platform to work end-to-end, so thanks for flagging this! It helps us stay focused on improving what actually matters in day-to-day use.

RT

Ronit T.

Airfreight Manager

Logistics and Supply Chain

### "room for improvement"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

July 27, 2025

its a nice tool, but i cant really rely on it.

Pros

online quotation tool

Cons

you cant maintain vendor rate sheets not enough airlines connected to it so we can see spot rates some bugs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 1, 2025

Appreciate you sharing this – and you recognizing the potential in WebCargo, even if it’s not fully meeting your expectations today. The gaps you flagged – from spot rate visibility to vendor rate support – are areas we’re actively investing in to improve, bug-fixes included. Our product and support teams build off great feedback like this every day, and what you’ve shared here is already informing where we focus next. Thanks again for helping us make WebCargo better.

MZ

Mateusz Z.

Air freight forwarder

Logistics and Supply Chain

### "Webcargo very good :)"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 23, 2025

My overall experience with WebCargo has been very good, i've been using it every day for some time. I'd probably push \[sensitive content hidden\] for cost approval to purchase full version, provided AWB data transmission tool - it's very important to us to have an all-in-one tool, if we decide to purchase.

Pros

AI tool to verify shipment details from text prompt. Also in general: the ease and quickness of looking up rates.

Cons

No tool for AWB data transmission to airlines (FWB/FHL), at least in free version :) otherwise I'd give 5 stars.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 1, 2025

Really appreciate the thoughtful review – and great to hear WebCargo’s making your day-to-day smoother. You’re absolutely right about AWB data transmission – it’s a key piece for a truly all-in-one workflow, and it's on our radar. While it’s not included in the free version (yet!), feedback like yours is exactly what helps us prioritize. If you do decide to make the case internally for the full version, your account manager would be happy to walk you through what’s possible – and what’s coming. Either way, we’re glad WebCargo’s become part of your daily toolkit.

KW

Katharina W.

Air Export Operator

Logistics and Supply Chain

### "Webcargo is nice, but sometimes slow"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 18, 2025

I think it's great, makes life easier for me and the team behause we don't need to search for some airlines

Pros

Its easy to book flights and i love to see all airlines that fly's to the Destination i need, its really nice

Cons

that it often hangs / does not work , we need to wait a lot of time to get all the airlines to see to book something

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CK

Catherine K.

Major Clients - Service Delivery Coordinator

Facilities Services

### "Brilliant, easy to use tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2025

Great search tool to use. Easy to understand. Quick also. I like it that you can see your bookings in a separate tab.

Pros

Easy to use. Great options when looking for flights. I like the my bookings feature as well. Others within Toll use this search tool as well.

Cons

Nothing negative to report. I find it really positive to use. Easy to reach out to the Airlines from this as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

ANTHONY S.

director

Import and Export

### "SURVEY on our experience "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

May 29, 2025

generally good , but have issue having rate confirmed only to change it after goods have been collected from shipper, forcing you to use their services

Pros

the concept is good to be able to book directly with the airline on the export side especially for those small independent agent without the ability to secure a CASS number or book directly with the airline

Cons

unreliable rates from overseas agent. Even after rate is agreed, they failed to book shipment and then increase rate after collecting the shipment. which I think is underhand.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IZ

Ivan Z.

Gateway Operator

Logistics and Supply Chain

### "WebCargo Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 26, 2025

Pros

Contract Rate maintenance, e-bookings, scheduling bookings

Cons

Inability to enter special handling codes when making a booking.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WS

walter S.

Freight Forwarder

Airlines/Aviation

### "Ok to book"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

May 14, 2025

good and satisfied, not all airlines present for booking. routings sometimes not clear.

Pros

Easy and quick booking and comparison overview of airlines and tariffs

Cons

not all data regarding airlines and handing easy to find. no quick tool available or known to me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Marco D.

branch manager, head of Airfreight Germany

Logistics and Supply Chain

### "missing the all in rate overview"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 13, 2025

Pros

Some rates are not showing all in this was better in the past ( CV Cargo LUX ) we had a big issue due wrong quotation

Alternatives considered

[cargo.one](https://www.capterra.com/p/10019352/cargo-one/)

Reasons for choosing WebCargo

good overview but not it becomes critical due not showing the all in rate on all airlines

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Michael G.

Capacity Planner

Import and Export

### "Great platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 13, 2025

overall very satisfied with the quick booking platform

Pros

the big variety on offered airlines, the fast booking confirmation

Cons

the limitations in weight so we can't book all our cargo online

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MI

MARIA I.

AIRFREIGHT MANAGER

Logistics and Supply Chain

### "EASY TO USE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

May 13, 2025

I am happy with the app, it´s easy to use, give you a lot of info, flight schedule, atlas, rates; I use it daily.

Pros

I can book at any time, it´s easy to use, I can see pubished rates, flight schedules.

Cons

the changes on the flight schedules once booked

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FD

Francisco D.

AIR EXPORT SPECIALIST

Logistics and Supply Chain

### "Best Air Freight tool available 24/7"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 12, 2025

Very good, i recommend to anyone who doesn't know about it

Pros

Instant rates, instant bookings, all available 24/7

Cons

Lack of multiple flights schedules for individual airlines for the same date (some airlines offer multiple ETD's per day, but WebCargo only offers one ETD)

Alternatives considered

[cargo.one](https://www.capterra.com/p/10019352/cargo-one/)

Reasons for choosing WebCargo

WebCargo is straight to the point, no flashy distractions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jack S.

Air dept

Transportation/Trucking/Railroad

### "Webcargo service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

May 9, 2025

I preferred it before the update that changed it, in my opinion it was also faster

Pros

To have most of the rates in one place , easy to use and to make search for rates

Cons

Not all carrier rates are loaded automatically, but I have to send the price list myself. The graphics before the update were much better and easy to understand

Alternatives considered

[CargoAi](https://www.capterra.com/p/238018/CargoAi/)

Reasons for choosing WebCargo

I've known it longer and used for same reason

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Lauri M.

Senior Operations and Sales

Transportation/Trucking/Railroad

### "MW review 2025"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 9, 2025

Pros

Good amount of airlines available, booking is smooth and fast. Rates have been reliable

Cons

From time to time connection that are actually not possible are shown (height limitations etc)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CN

Cassius N.

operational care specialist

Airlines/Aviation

### "Webcargo review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 9, 2025

Very happy with my experience using Webcargo there isnt much i can think of to suggest for improvements

Pros

its quick and its easy in regards to finding rates making booking changing bookings and also cancelling booking whenever needed

Cons

maybe if we could display DG rates in Web cargo would helpful, not necessarily for booking but to gauge the market

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Nikos S.

Managing Director and Owner

Logistics and Supply Chain

### "work in porgress"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

May 8, 2025

Pros

the system is simple to use and the responsiveness of the database is very good

Cons

connect the flight schedule and type of aircraft with the pricing to give a complete picture

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AV

ALBERTO V.

EXPORT ASSINTANT

Logistics and Supply Chain

### "EXPORT MANAGER"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

May 8, 2025

Pros

Its easy to handle but could improve more

Cons

\-Somestimes doesnt match with reality -If you want to send a quotation, you have to check first e-booking fill all details, after that go again to quotation and put all details again, we need an option to make a quotation through booking platform directly -The contacts from handling agents, airlines are not updated -They dont show us which warehouse we have to drop the goods when it comes WFS

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Popular comparisons

[Fresa XPress vs WebCargo](https://www.capterra.com/compare/143442-10013830/Fresa-XPress-vs-WebCargo)

[Freightview vs WebCargo](https://www.capterra.com/compare/136895-10013830/Freightview-vs-WebCargo) 

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