---
title: "GoClaim Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about GoClaim Software - reviews, pricing plans, popular comparisons to other Claims Processing products and more."
source_url: "https://www.capterra.com/p/10013848/GoClaim/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 GoClaim Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

GoClaim

## What is GoClaim?

GoClaim™ by Go Solutions, an acclaimed product designed to simplify the Medicaid reimbursement process for special education and related services. This award-winning software provides real-time data on special education staff utilization, enabling school districts to make quicker and more informed decisions. The best part? It demands no internal IT investment from your school district, ensures secure data storage in compliance with HIPAA regulations, and offers round-the-clock support for your

## What is GoClaim used for?

[Claims Processing](https://www.capterra.com/claims-processing-software/)

Top alternative

Featured

Overall rating

Based on 45 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GoClaim?[Manage this product listing](https://www.g2.com/products/goclaim/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GoClaim

4.6 (45)

VS.

[4.0 (1,286)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting Price

Contact vendor

Starting Price

$300

per user, per month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (45)

Ease Of Use

3.9 (1,286)

Value For Money

4.5 (33)

Value For Money

3.7 (769)

Customer Service

4.9 (45)

Customer Service

4.0 (1,198)

## GoClaim alternatives

Highest Rated

[Series 3000](https://www.capterra.com/p/51029/Series-3000/)

[5.0 (1)](https://www.capterra.com/p/51029/Series-3000/#reviews)

Starting price

$3500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/51029/Series-3000/)

[SpyGlass](https://www.capterra.com/p/90637/SpyGlass/)

[5.0 (1)](https://www.capterra.com/p/90637/SpyGlass/#reviews)

Starting price

$7500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/90637/SpyGlass/)

[Golem](https://www.capterra.com/p/214587/Golem/)

[4.0 (2)](https://www.capterra.com/p/214587/Golem/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/214587/Golem/)

[AffirmDME](https://www.capterra.com/p/10264613/AffirmDME/)

[0.0](https://www.capterra.com/p/10264613/AffirmDME/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10264613/AffirmDME/)

## FAQs about GoClaim

Overview

### Which roles and teams benefit most from GoClaim?

GoClaim is most used by school-based therapy, nursing, and special education teams that document Medicaid-eligible services and manage claims. Occupational therapists, speech-language pathologists, physical therapists, psychologists, and nurses track service delivery, while Medicaid clerks and special education administrators oversee billing records, compliance, and reimbursement workflows.

Answer based on 45 reviews

Overview

### What company size and industries is GoClaim built for?

GoClaim serves small businesses in education management, which accounts for 58% and 73% of reviewers, respectively. It also supports midsize organizations (24%) and enterprises (18%), with users in primary/secondary education (13%) and medical practices (7%). Reviewers use it for claims processing in all reported cases.

Answer based on 45 reviews

Features and Usability

### What are the key features of GoClaim?

GoClaim offers EDI for exchanging claims and related business data in standardized electronic formats. Its core feature supports structured document transmission between systems, helping organizations manage electronic claim processing and data submission within connected workflows.

Getting Started and Support

### What training and onboarding options does GoClaim offer?

GoClaim provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars present scheduled group sessions, documentation serves as written reference, and videos allow self-paced review.

Answer based on 9 reviews

Getting Started and Support

### What customer support options does GoClaim offer?

GoClaim provides Email/Help Desk, FAQ/Forum, and Phone Support. Users describe support as responsive and helpful, with live phone help and timely answers often arriving within minutes or hours. A few users note that some account changes still require contacting support to fix duplicate records or other issues.

Answer based on 4 reviews

Ease of use

### How easy is GoClaim to use for school billing?

GoClaim makes daily school billing and service entry easy for many district staff, including users with limited technical experience. Its navigation, error corrections, absence tracking, and saved notes support routine work. New users may need time to learn the platform, while batch claims, bulk edits, document search, and group absences can require extra effort.

Answer based on 12 reviews

## Features

AI summary

Based on 447 Claims Processing reviews

Capterra reviewers point to these as the claims processing features buyers care about most:

-   **HIPAA Compliant** (**81%** of reviewers rated this feature as critical)
-   **Payment Processing** (**59%**)
-   **Claims Tracking** (**64%**)

GoClaim’s available coverage data does not list any included features beyond these priority areas. As a result, the product profile does not provide enough detail to outline specific supported capabilities or their direct business impact for claims processing teams.

Features

4.5 (45)

4.5

Based on 45 reviews

## Pricing

Value for money

4.5 (33)

Value for money

4.5 (33)

4.5

Based on 33 reviews

## Support, customer service and training options

Customer Service

4.9 (45)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (45)

4.9

Based on 45 reviews

## User reviews

Overall rating

4.6

Based on 45 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(29)

4(14)

3(2)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Director of Special Education

Used the software for: 3-5 years

### "GoClaim: An excellent partner in Medicaid billing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2024

Overall, we have been very satisfied with GoClaim as our billing partner for School Based Medicaid. They are a responsive, flexible, and positive partner!

Pros

We love the customer service. We get live support every time we call and response rates are FAST! Any issue is usually resolved within 24 hours if not minutes from when the GoClaim team is notified. The platform is easy to use, intuitive, has built in time saving features, and integrates well with other Student Information Systems. Their data team is very accommodating for individual district needs. GoClaim is very affordable! They go above and beyond in customer service compared to other companies that charge 3Xs as much for their services. I highly recommend making GoClaim your partner in Medicaid billing!

Cons

Although it integrates well with our other systems, one platform would be more ideal.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kristen B.

School Psychologist

Used the software for: 1-3 years

### "efficient process"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 11, 2024

it is a simple process for me to submit any medicaid billing. that keeps my time efficient.

Pros

once you learn the system, it is very straightforward with putting data in, and easy to review and fix any errors that are made

Cons

without some specific training, I had to fumble a bit for awhile, trying to determine codes, etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Habilitative Skills Paraprofessional

Used the software for: 1-3 years

### "Habilitative Skills Paraprofessional"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 13, 2024

Frustrating at first but, getting better with familiarizing myself with the program.

Pros

You can bill on multiple dates at one time if needed. Group billing is great once its set up.

Cons

When multiple people bill like speech, occupational therapy, physical therapy ect. have to make sure no double billing is happening.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

PTA

Used the software for: 3-5 years

### "Long term user of GoClaim"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 13, 2024

I have been using GoClaim for years. It is very easy to find your students, enter the billing, notes and submit. It is easy to go back and check for errors and fix. Someone is always available to help when needed.

Pros

It is easy to use. There is someone who is available to help all of the time. I like the ease of the PT referral form for school psych's to sign off on. Getting ahold of medical doctors was impossible.

Cons

The part I like least may be out of my control and more administration. The referral process for PT for dates entered.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

OT

Used the software for: 3-5 years

### "Go Solutions "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 8, 2024

Overall, it’s been positive. Sometimes I wish they’d give us a few more minutes when we walk away from some nothing worse than starting to type your note get sidetracked because someone asked a question and we’re away from the computer for more than five minutes and then when you go to save the note or something, it completely disappears and logs you out.

Pros

Being able to review notes and now that you can edit an entry

Cons

I wish there was a way that we could voice type the notes instead of having to physically type them in. Or I would really like us to be able to change the name, the date the type of service for a note when we make a mistake and accidentally put in the wrong name then we have to delete it or copy and paste it so it would be nice if we could change everything and not just the I think the service time and the type of treatment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Medicaid Clerk

Used the software for: 3-5 years

### "User Friendly and top notch Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2024

My experience with GoClaim has always been wonderful. I've worked with several different account managers and they have all made me feel comfortable to ask questions and I know they are just a phone call or email away if I need them.

Pros

Go Claim is user friendly, and my providers nor myself ever worry about messing up something. Everything can be adjusted or deleted if needed.

Cons

My only complaint would be that my district continues to have to manually input all student demographics. This is no fault of GoClaim, or district still continues to deny our system to communicate with each other. Inputting every new student and then deactivating when they leave or graduate is very hard to manage successful with only one person as a medicaid clerk.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

District Nurse

Used the software for: 3-5 years

### "Try GoClaim"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2024

GoClaim has helped us with setup and trainings. They are available for meetings and are quick to answer questions with phone calls and emails.

Pros

I do like using GoClaim as a clearinghouse for our Medicaid billing. This gives me a way to review data and make sure it is correct before it is submitted to Medicaid. They catch errors and inconsistencies that are missed with initial submissions.

Cons

I do think there is a steep learning curve for this platform, however once you spend some time in it, it does become more user friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

School Social Worker

Used the software for: 3-5 years

### "GoClaim/GoSolutions is awesome"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2024

Overall the experience has been positive. I wish I had more access to some reports, but the ease of use and the intuitiveness of the program is amazing!

Pros

I like the ease of inputting information; especially with the ability to save things that don't change a lot, such as times of session and dx.

Cons

I don't like not being able to see the revenue in dollars that I've input. I understand not being able to see other provider's input, but I would like to be able to see my own.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

School Nurse

Used the software for: 3-5 years

### "Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2024

I have been using Goclaim for about 5 years now. I feel comfortable using Go claim and look forward to its ease of use and functionality it has been a good experience. I also feel confident when calling customer support. They are also easily accessible and are able to solve any issue in real time when I need immediate help. I also look forward to the informative newsletter.

Pros

Everything is easily accessible., The program is very user friendly and easy to navigate.

Cons

That studnets names automatically default to the prior student being billed for

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Alternative School Social Worker

Used the software for: 3-5 years

### "Keeping it clear"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2024

Excellent! I have had to utilize GoClaim with my last two employers and always appreciated the on site training they used to have. Questions could be answered right there right then, new system information was presented and you could put a face with a name serving your organization and area.

Pros

It is well organized, providing information at a click or a call. When you call, you almost always get a real person to talk to and they are quick to help solve issues, but patient enough to make sure they answer all your question.

Cons

I don't like that when you go to the billing screen it automatically goes alphabetically to the first person rather than the person you may have just looked up or put a diagnosis code in for. Then you have to go look for the person you're working on.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10013848/GoClaim/reviews/)

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Popular comparisons

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