# Zoho Directory Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zoho Directory Software - reviews, pricing plans, popular comparisons to other Authentication products and more.

Source: https://www.capterra.com/p/10014006/Zoho-Directory

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# 

 Zoho Directory Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Zoho Directory

## What is Zoho Directory?

Zoho Directory (ZD) helps businesses manage employee identities, on-prem and cloud applications, devices, and Wi-Fi networks from a single place. With ZD, employees can log in to their everyday apps and devices across Mac, Windows, and Linux platforms with just one password. Already using a legacy directory solution like Microsoft AD? Sync your users to the cloud and manage them centrally. Strengthen security org-wide with granular security policies — including conditional access, routing policies, and Multi-Factor Authentication (MFA). Monitor user and admin activity in real time with audit logs, detect threats early with anomaly detection, and meet regulatory compliance with detailed identity reports. Key Features: Single Sign-on (SSO), Multi-Factor Authentication (MFA), Device Authentication, Cloud RADIUS, Cloud LDAP, User Provisioning, Directory Stores, Smart Groups, Security Policies, Conditional Access Policies, Routing Policies, Identity Reports, Anomaly Detection, Audit Logs.

## What is Zoho Directory used for?

[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Identity Management](https://www.capterra.com/identity-management-software/)[Authentication](https://www.capterra.com/authentication-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zoho Directory

0.0

VS.

[4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

$2

Per User, Per Month

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (4,835)

Value For Money

0.0 (0)

Value For Money

4.8 (3,686)

Customer Service

0.0 (0)

Customer Service

4.7 (3,971)

## Zoho Directory alternatives

[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (943)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (143)](https://www.capterra.com/p/154900/Auth0/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (39)](https://www.capterra.com/p/203254/NordPass/reviews/)

Starting price

$3.59

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

## FAQs about Zoho Directory

Overview

### What company size and specific industries is Zoho Directory built for?

Zoho Directory is designed for businesses of all sizes, including small and mid-sized companies as well as large enterprises. The vendor description does not specify any particular industry, so it appears to fit organizations across sectors that need cloud identity and access management.

Features and Usability

### What are the key features of Zoho Directory?

Zoho Directory offers access management, user provisioning, and user management for controlling accounts and permissions. It includes single sign-on, multi-factor authentication, two-factor authentication, password management, and secure login. Additional features include audit management, activity tracking, real-time monitoring, reporting & statistics, and Active Directory integration.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does Zoho Directory integrate with?

Zoho Directory integrates with 9 third-party tools, including Docusign, Evernote Teams, Microsoft Entra ID, Slack, ThousandEyes, Trello, Zoho CRM, Zoho People, and monday.com. These connections span identity management, collaboration, document signing, project tracking, and business apps.

Getting Started and Support

### What training and onboarding options does Zoho Directory offer?

Zoho Directory provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for reviewing features and steps at any time.

Getting Started and Support

### What customer support options does Zoho Directory offer?

Zoho Directory provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support coverage is broad across these channels, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Control

Regulate who can view information within the system

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Access Management

Control and manage access to company resources

Active Directory Integration

Integrates with Active Directory

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Zoho Directory 45 features

Regulate who can view information within the system

Define levels of authorization for access to specific files or systems

Control and manage access to company resources

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Provides a channel for team members to share AI models, media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Protect sensitive data for digital privacy

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Receive and/or send email notifications for urgent updates, requests, or other information

Identify and prevent suspicious activity

Compliant with HIPAA, which sets standards for sensitive patient data protection

Observe and track the demand, usage, progress or quality of a system, product, or user

Request two or more credentials to prove user's identity before granting access to systems

Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Create, manage, and track policies and procedures within an organization

Trigger clickable pop-up messages

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Systematic evaluation of the security of a company's overall security system and situation

Online portal through which end users can access the system, manage tasks, or obtain information

Enable end users to request access or request changes to their account privileges

Allow users to access multiple services after entering their login credentials once

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, modify, disable, or delete user accounts and their profiles across IT infrastructures

Create, design and manage workflows for repetitive tasks

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## Pricing

Free Trial

Free Version

STANDARD

$2.00

Per User,Per Month

PROFESSIONAL

$7.00

Per User,Per Month

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[

Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[

Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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