--- title: "Zoho Directory Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zoho Directory Software - reviews, pricing plans, popular comparisons to other Access Governance products and more." source_url: "https://www.capterra.com/p/10014006/Zoho-Directory/" page_type: "product" language: "en" --- # Zoho Directory Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Zoho Directory ## What is Zoho Directory? Zoho Directory (ZD) helps businesses manage employee identities, on-prem and cloud applications, devices, and Wi-Fi networks from a single place. With ZD, employees can log in to their everyday apps and devices across Mac, Windows, and Linux platforms with just one password. Already using a legacy directory solution like Microsoft AD? Sync your users to the cloud and manage them centrally. Strengthen security org-wide with granular security policies — including conditional access, routing policies, and Multi-Factor Authentication (MFA). Monitor user and admin activity in real time with audit logs, detect threats early with anomaly detection, and meet regulatory compliance with detailed identity reports. Key Features: Single Sign-on (SSO), Multi-Factor Authentication (MFA), Device Authentication, Cloud RADIUS, Cloud LDAP, User Provisioning, Directory Stores, Smart Groups, Security Policies, Conditional Access Policies, Routing Policies, Identity Reports, Anomaly Detection, Audit Logs. ## What is Zoho Directory used for? [Directory](https://www.capterra.com/directory-software/)[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Remote Support](https://www.capterra.com/remote-support-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zoho Directory?[Manage this product listing](https://www.g2.com/products/zoho-directory/claim_requests/new?auto=true) ## Zoho Directory Overview Updated September 2026 AI summary Zoho Directory offers businesses of all sizes centralized identity and access management, covering authentication, single sign-on, and user provisioning. It supports multi-factor authentication, policy and password management, and integrates with Active Directory. With features like audit trails, real-time analytics, and role-based permissions, it is delivered via web, cloud, and mobile platforms for broad deployment flexibility. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zoho Directory 0.0 VS. [4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price $2 Per User, Per Month Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (929) Value For Money 0.0 (0) Value For Money 4.5 (489) Customer Service 0.0 (0) Customer Service 4.5 (509) ## Zoho Directory alternatives [4.7 (147)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [OneLogin](https://www.capterra.com/p/114110/OneLogin/) [4.6 (92)](https://www.capterra.com/p/114110/OneLogin/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114110/OneLogin/) [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) [4.7 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228827/Duo-Security/) ## FAQs about Zoho Directory Overview ### What company size and specific industries is Zoho Directory built for? Zoho Directory is designed for businesses of all sizes, from small and midsize companies to large enterprises, that need cloud-based identity management. It does not focus on a specific industry, making it suitable for organizations across sectors that want to manage identities securely in one place. Features and Usability ### What are the key features of Zoho Directory? Zoho Directory offers access management, access control, and role-based permissions for user administration. It includes single sign-on, multi-factor authentication, two-factor authentication, and biometric authentication, plus password management and credential management. Additional features include audit trail, security auditing, user provisioning, application management, unified directory, and real-time monitoring. Integrations ### Which third-party tools and platforms does Zoho Directory integrate with? Zoho Directory integrates with 9 third-party tools and platforms, including Docusign, Evernote Teams, Microsoft Entra ID, Slack, ThousandEyes, Trello, Zoho CRM, Zoho People, and monday.com AI Work Platform. Its catalog covers identity management, collaboration, document signing, project tracking, and workplace operations. Getting Started and Support ### What training and onboarding options does Zoho Directory offer? Zoho Directory provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online options support guided instruction, webinars offer group learning sessions, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Zoho Directory offer? Zoho Directory provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support quality is available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 1,103 Access Governance reviews Capterra data shows that buyers of authentication software rank the following features as their top priorities: - **Secure Login** (**69%** of reviewers rated this feature as critical) - **Two-Factor Authentication** (**66%**) - **Multi-Factor Authentication** (**61%**) Zoho Directory supports all three of the features reviewers value most: **Secure Login**, **Two-Factor Authentication**, and **Multi-Factor Authentication**. Together, these capabilities help businesses protect user access, add extra verification steps, and strengthen identity security across login workflows, allowing teams to reduce unauthorized access and manage authentication with more confidence. Access Control Regulate who can view information within the system Access Controls/Permissions Define levels of authorization for access to specific files or systems Access Management Control and manage access to company resources Active Directory Integration Integrates with Active Directory Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Zoho Directory 45 features ### All Features - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Data Security: Protect sensitive data for digital privacy - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Fraud Detection: Identify and prevent suspicious activity - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Policy Management: Create, manage, and track policies and procedures within an organization - Push Notifications: Trigger clickable pop-up messages - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Access Request: Enable end users to request access or request changes to their account privileges - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version STANDARD $2.00 Per User,Per Month PROFESSIONAL $7.00 Per User,Per Month ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.