# NineID Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NineID Software - reviews, pricing plans, popular comparisons to other Identity Management products and more. Source: https://www.capterra.com/p/10014042/NineID --- # NineID Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) NineID ## What is NineID? 9ID automates identity verification and validation across your entire contractor network, eliminating manual ID checks and fraudulent access. Every worker's verified identity is stored, automatically validated for authenticity, and continuously monitored for expiration. Identity verification happens in advance—not at the gate—so you know exactly who is approved before they arrive. When workers move between jobs, their verified identity travels with them, eliminating repetitive verification and reducing friction across your entire contractor ecosystem. Dual-layer verification simultaneously checks individual identity against company credentials, protecting against modern chain liability risks while maintaining audit-proof records for regulatory compliance and incident investigation. ## What is NineID used for? [Visitor Management](https://www.capterra.com/visitor-management-software/)[Physical Security](https://www.capterra.com/physical-security-software/)[Identity Management](https://www.capterra.com/identity-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €9 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NineID?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.nineid.com&name=NineID) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NineID 4.7 (6) VS. [4.9 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price €9 Per User, Per Year Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (6) Ease Of Use 4.8 (4,274) Value For Money 4.8 (5) Value For Money 4.7 (3,924) Customer Service 5.0 (6) Customer Service 4.7 (4,026) ## NineID alternatives Highest Rated [4.9 (4,768)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (90)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (103)](https://www.capterra.com/p/204006/EVA-Check-in/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (20)](https://www.capterra.com/p/155722/Genea-Access-Control/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-Time Data 4.2 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Receive data and information in real time Self Check-In/Check-Out 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Check-in and out via a mobile device or kiosk Visitor Tracking 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Track visitors and purpose of visits Access Controls/Permissions 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Alerts/Notifications 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Employee Management 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks NineID 66 features Define levels of authorization for access to specific files or systems Control and manage access to company resources Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track the attendance of specific individuals or groups Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Create, manage, and print wearable badges Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Track and manage schedules and meetings via an integrated calendar Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Track, store, and access client contracts or licenses Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Customize contracts and forms to collect specific information Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Manage, store and organize emails within the system or via third-party apps Access names, contact information, and roles of employees in a centralized repository Track employee schedules, availability, and performance across projects and tasks A chronological record of actions or occurrences within a network, software, or process Schedule and manage the logistics of activities and other gatherings Identify and analyze unique facial features in images or videos Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Scan and validate an ID barcode Manage and track all job information and associated tasks Identify the physical location of an individual, asset, device, etc. Access software remotely via mobile devices Manage and support multiple languages Manage and support multiple locations Ability to handle several projects simultaneously Create, manage, and track policies and procedures within an organization Manage the pre-registration process Organize and manage all processes/procedures involved in purchasing goods and/or services Monitor the progress of projects from start to finish Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Initiate collection and analysis of known risks Track, report on and implement actions pertaining to physical safety at the workplace Identify and assess hazards to ensure the well-being of employees, assets, and the environment Systematic evaluation of the security of a company's overall security system and situation Manage and control the security aspects of an organization's digital assets, resources, and operations Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Track information, qualifications, and contact details of subcontractors Manage all supplier data and operations Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Track the amount of time spent on a job or task Profiles of users providing basic information Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Allow organizations to streamline the check-in process for visitors. Track visitors and purpose of visits Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.5 (6) 4.5 Based on 6 reviews ## Pricing Value for money 4.8 (5) 9ID Tower €9.00 Per User,Per Year Value for money 4.8 (5) 4.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.7 Based on 6 reviews Filter by rating 5(4) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KC Koen C. Managing Partner Venture Capital & Private Equity ### "Great and secure platform for access control" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 7, 2023 Its strong security features, customizable access controls, and excellent customer support make it a commendable choice for businesses seeking a dependable access control system. The overall experience with NineID is highly positive, marking it as a top-tier option in the realm of access control solutions. Pros User-Friendly Interface and configuration Customizable Access Control Reliable performance time Cons No negative points to mention as the overall experience is very positive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2023 Thanks a lot for your positive feedback! AV Anneleen V. Managing Partner Law Practice ### "Feel like physical badges are outdated?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2023 Pros NineID helped us avoiding physical usage of badges. Access management by NineID helps your company to enter the digital century. Cons Cannot think of something to be mentioned Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2023 We're delighted to hear that NineID has successfully transitioned your company into the digital century - we’re always happy if we can eliminate the need for physical badges!
 Thank you for not having any negatives to mention – should any suggestions or needs arise in the future, please feel free to share. RD Robin D. HSE-Manager Food Production ### "NineID - review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2023 Pros Efficiency (real-time) and flexibility of the system. Makes the entire process transparent and traceable. Avoiding long queues to access the site without compromising on security. Cons Temporary 'con': the fact that (for the moment) NineID has no auto-translate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2023 Thank you for highlighting the efficiency, flexibility, and transparency of the NineID system in your review. It's great to hear that our solution is streamlining your processes and enhancing security without the long queues. We acknowledge the current limitation regarding the lack of an auto-translate feature. Rest assured, we are exploring ways to integrate this capability to further enhance your experience with NineID. NV Nick V. Site Services Manager Food Production ### "Great partnership with a start-up" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 13, 2023 Smooth collaboration, where the customer is listened to Pros Being allowed to help set up the system according to your own needs Cons No real negative points during our project Reasons for choosing NineID Price, usability, , the intuitive part of the system, Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2023 Thanks! It's really nice to read that you are happy with the collaboration, the price & the product! FD Florian D. Facility expert Import and Export ### "High validated solution from a happy customer." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 9, 2023 Pros The people from NineID are very customer oriented. When we ask for a change or new feature, the feedback is taken seriously. Very often there are smaller changes, so fast deployment! We are in a direct line with the support team, so the reaction time is fast. Cons The mobile version for the backend user. Switched from [Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/) We are changing our it environment to more standard product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2023 Thank you for your kind words! We're thrilled to hear that our customer-oriented approach and rapid deployment at NineID are meeting your expectations. Thank you for your feedback on the mobile backend; we're actively enhancing it and will follow up with you directly. Lotte G. Lead Portfolio & Communications Venture Capital & Private Equity ### "The easiest and most secure solution on the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2023 The whole experience with NineID has been great. They listen to your specific case very carefully, and make sure their solution fits for you. Pros For a hybrid-remote team like ours, this is ideal for viewing who's entering the building, allowing guests to easily drop by and get rid of a messy physical key system. Also the customer service is absolutely top-level, with immediate replies and careful solutions. Cons So far I haven't found anything that has not been good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2023 Thank you for your kind words! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)