# NineID Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NineID Software - reviews, pricing plans, popular comparisons to other Identity Management products and more.

Source: https://www.capterra.com/p/10014042/NineID/alternatives

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# 

 NineID Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

NineID

## What is NineID?

9ID automates identity verification and validation across your entire contractor network, eliminating manual ID checks and fraudulent access. Every worker's verified identity is stored, automatically validated for authenticity, and continuously monitored for expiration. Identity verification happens in advance—not at the gate—so you know exactly who is approved before they arrive. When workers move between jobs, their verified identity travels with them, eliminating repetitive verification and reducing friction across your entire contractor ecosystem. Dual-layer verification simultaneously checks individual identity against company credentials, protecting against modern chain liability risks while maintaining audit-proof records for regulatory compliance and incident investigation.

## What is NineID used for?

[Visitor Management](https://www.capterra.com/visitor-management-software/)[Physical Security](https://www.capterra.com/physical-security-software/)[Identity Management](https://www.capterra.com/identity-management-software/)

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€9

Per User, Per Year

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NineID

4.7 (6)

VS.

[4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

€9

Per User, Per Year

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (6)

Ease Of Use

4.8 (38)

Value For Money

4.8 (5)

Value For Money

4.7 (32)

Customer Service

5.0 (6)

Customer Service

4.7 (32)

## NineID alternatives

Highest Rated

[4.9 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.7 (80)](https://www.capterra.com/p/141558/DoneSafe/reviews/)

Starting price

Contact vendor for pricing

[4.4 (82)](https://www.capterra.com/p/136054/Teamgo/reviews/)

Starting price

$29.00

Per User, Per Month

[4.6 (131)](https://www.capterra.com/p/150781/iLobby/reviews/)

Starting price

$199.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Real-Time Data

4.2 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Receive data and information in real time

Self Check-In/Check-Out

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Check-in and out via a mobile device or kiosk

Visitor Tracking

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Track visitors and purpose of visits

Access Controls/Permissions

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Alerts/Notifications

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Employee Management

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

NineID 66 features

Define levels of authorization for access to specific files or systems

Control and manage access to company resources

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track the attendance of specific individuals or groups

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Create, manage, and print wearable badges

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Track and manage schedules and meetings via an integrated calendar

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Customize contracts and forms to collect specific information

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Manage, store and organize emails within the system or via third-party apps

Access names, contact information, and roles of employees in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

A chronological record of actions or occurrences within a network, software, or process

Schedule and manage the logistics of activities and other gatherings

Identify and analyze unique facial features in images or videos

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Scan and validate an ID barcode

Manage and track all job information and associated tasks

Identify the physical location of an individual, asset, device, etc.

Access software remotely via mobile devices

Manage and support multiple languages

Manage and support multiple locations

Ability to handle several projects simultaneously

Create, manage, and track policies and procedures within an organization

Manage the pre-registration process

Organize and manage all processes/procedures involved in purchasing goods and/or services

Monitor the progress of projects from start to finish

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Initiate collection and analysis of known risks

Track, report on and implement actions pertaining to physical safety at the workplace

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Systematic evaluation of the security of a company's overall security system and situation

Manage and control the security aspects of an organization's digital assets, resources, and operations

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Track information, qualifications, and contact details of subcontractors

Manage all supplier data and operations

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Track the amount of time spent on a job or task

Profiles of users providing basic information

Create, modify, disable, or delete user accounts and their profiles across IT infrastructures

Allow organizations to streamline the check-in process for visitors.

Track visitors and purpose of visits

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.5 (6)

4.5

Based on 6 reviews

## Pricing

Value for money

4.8 (5)

9ID Tower

€9.00

Per User,Per Year

Value for money

4.8 (5)

4.8

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (6)

5.0

Based on 6 reviews

## User reviews

Overall rating

4.7

Based on 6 reviews

Filter by rating

5(4)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KC

Koen C.

Managing Partner

Venture Capital & Private Equity

### "Great and secure platform for access control"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 7, 2023

Its strong security features, customizable access controls, and excellent customer support make it a commendable choice for businesses seeking a dependable access control system. The overall experience with NineID is highly positive, marking it as a top-tier option in the realm of access control solutions.

Pros

User-Friendly Interface and configuration Customizable Access Control Reliable performance time

Cons

No negative points to mention as the overall experience is very positive

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2023

Thanks a lot for your positive feedback!

AV

Anneleen V.

Managing Partner

Law Practice

### "Feel like physical badges are outdated?"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2023

Pros

NineID helped us avoiding physical usage of badges. Access management by NineID helps your company to enter the digital century.

Cons

Cannot think of something to be mentioned

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2023

We're delighted to hear that NineID has successfully transitioned your company into the digital century - we’re always happy if we can eliminate the need for physical badges!  Thank you for not having any negatives to mention – should any suggestions or needs arise in the future, please feel free to share.

RD

Robin D.

HSE-Manager

Food Production

### "NineID - review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2023

Pros

Efficiency (real-time) and flexibility of the system. Makes the entire process transparent and traceable. Avoiding long queues to access the site without compromising on security.

Cons

Temporary 'con': the fact that (for the moment) NineID has no auto-translate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2023

Thank you for highlighting the efficiency, flexibility, and transparency of the NineID system in your review. It's great to hear that our solution is streamlining your processes and enhancing security without the long queues. We acknowledge the current limitation regarding the lack of an auto-translate feature. Rest assured, we are exploring ways to integrate this capability to further enhance your experience with NineID.

NV

Nick V.

Site Services Manager

Food Production

### "Great partnership with a start-up"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 13, 2023

Smooth collaboration, where the customer is listened to

Pros

Being allowed to help set up the system according to your own needs

Cons

No real negative points during our project

Reasons for choosing NineID

Price, usability, , the intuitive part of the system,

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2023

Thanks! It's really nice to read that you are happy with the collaboration, the price & the product!

FD

Florian D.

Facility expert

Import and Export

### "High validated solution from a happy customer."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 9, 2023

Pros

The people from NineID are very customer oriented. When we ask for a change or new feature, the feedback is taken seriously. Very often there are smaller changes, so fast deployment! We are in a direct line with the support team, so the reaction time is fast.

Cons

The mobile version for the backend user.

Switched from

[Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)

We are changing our it environment to more standard product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2023

Thank you for your kind words! We're thrilled to hear that our customer-oriented approach and rapid deployment at NineID are meeting your expectations. Thank you for your feedback on the mobile backend; we're actively enhancing it and will follow up with you directly.

Lotte G.

Lead Portfolio & Communications

Venture Capital & Private Equity

### "The easiest and most secure solution on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2023

The whole experience with NineID has been great. They listen to your specific case very carefully, and make sure their solution fits for you.

Pros

For a hybrid-remote team like ours, this is ideal for viewing who's entering the building, allowing guests to easily drop by and get rid of a messy physical key system. Also the customer service is absolutely top-level, with immediate replies and careful solutions.

Cons

So far I haven't found anything that has not been good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2023

Thank you for your kind words!

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