Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
"Exceeds Expectations: Cutting Edge Sidekick for your Research with White Glove Customer Service"
Victor J. - FounderJanuary 6, 2024
STARTING PRICE
$4.9
per month
per user
EASE OF USE
4.8/5
Based on Capterra user reviews
TOP RATED
Afforai is featured in 1 Capterra Shortlist rankings
Capterra Shortlist charts the highest-rated and most popular products to help you create a better software list.
Afforai is an AI chatbot that searches, summarizes, and translates info from multiple sources to produce trustworthy research. Many AI chatbots gave unreliable answers, leading to extra time spent fact-checking or blindly trusting information. That’s why we created Afforai. Sales teams, researchers, and knowledge workers use Afforai to make the entire body of knowledge in their field immediately accessible for their use, regardless of the language and cultural barriers.
Provider
Afforai
Located In
United States
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, Videos
Support
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep)
Content Source: Afforai
Green rating bars show the winning product based on the average rating and number of reviews.
Afforai Reviews
Pros
It's not just about getting a good deal; it's about supporting and appreciating vendors who go the extra mile. As a satisfied user, I invite others to join me in this endeavor.
My overall experience has been great. Good customer support, easy to set up and start using, and helpful to have a research assistant tool.
Brilliant, the tool works well and the team have been super communicative.
The user interface is great, and the presentation of output is comprehensive and well-referenced.
Cons
Design of text boxes that leave lots of space between each ones.
The downside is the lack of the process bar when uploading the documents, and sometimes to load the documents it takes forever.
Barely works, terrible user experience in practice.
Not sure how it would work with files, but I don't use the function.
"Exceeds Expectations: Cutting Edge Sidekick for your Research with White Glove Customer Service"
Overall: The overall experience was outstanding, serving as an exemplary lesson for any new startup in maintaining exceptional customer service and adhering faithfully to the product roadmap.
Pros: My recent experience with Afforai, a purchase from AppSumo and initial trials from Product Hunt, has been nothing short of remarkable, significantly exceeding expectations in customer service, ease of use, and accuracy. This isn't just another software tool; it's a game-changer for anyone interested in leveraging the power of language learning models like ChatGPT. More than just AskMyPDF. Firstly, the customer service is exemplary. [sensitive content hidden] and his team set a gold standard for how SaaS customer service should be delivered. Their responsiveness and helpfulness are unparalleled, making the user experience exceptionally smooth. It's rare to see a team so dedicated to user satisfaction, and they even inspired me to suggest that they could teach a course on the subject! The functionality of Afforai is where it truly shines. Its ability to convert PDF and even URLs into simple study guides is a massive time-saver for my team. Initially, I tested it be like an help desk to understand a product and service better. But [sensitive content hidden and the team helped me with an “A HA moment” and I refocused on how better to utilize the tool. Additionally, Afforai's capability to distill files into concise study guides and extract relevant Q&A for any knowledge worker. Having the opportunity to interact with [sensitive content hidden], helped me dearly. And it shows his passion to understand the voice of the customer and to improve the product for user retention and use. Afforai sets a high bar for AppSumo and Product Hunt offerings. It's not just about getting a good deal; it's about supporting and appreciating vendors who go the extra mile. As a satisfied user, I invite others to join me in this endeavor. Afforai is not just a product; it's a community and a movement towards better tech solutions.
Cons: There's not much to dislike about the tool. My only minor gripe is the lack of tutorials. However, as the community grows, more YouTube tutorials are becoming available. Honestly, the tool is quite self-explanatory. Even if you've never worked with APIs or other chatbots, it's easy to figure out.
"I switched from a paid version of ChatGPT to Afforai"
Overall: It's not even just about the software but the fact the community is so helpful and the [sensitive content hidden] is accessible. He reads my emails and replies to them.
Pros: I have a paid version of ChatGPT, but I use Afforai for two reasons: 1) it actually gives me better, longer responses. 2) it gives me citations so that I can see where the information came from.
Cons: The only downside I ever found was having to learn a new interface, but the onboarding more than took care of that.
"Painful, crippled, essentially useless"
Overall: Has potential, needs to work on basic usability for customers beyond trial scale - right now it’s a pain to use
Pros: Ambitious and valuable capabilities, if it could deliver on its promises
Cons: Barely works, terrible user experience in practice
"Efficient Ai for researsh "
Pros: The ease of usage. The fact that the tool highlights where it found the information.
Cons: It doesn't yet process or generate image. That could be great. Like to be able to create illustration or mindmap.
"Make use of old eBooks and PDF files!"
Overall: My overall experience has been great. Good customer support, easy to set up and start using, and helpful to have a research assistant tool.
Pros: I like that I can communicate with specific documents as well as cross-reference the internet in the process. The ability to reference multiple documents in a query is also really beneficial. Each response has citations given to cross-check the answer.
Cons: I dislike that it costs AI credits to upload documents. I will likely have to re-upload documents after compressing them now that the platform has switched from a number of documents limit to a storage size limit.
