# Opus1.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Opus1.io the right Music School solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10014058/Opus1/reviews

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Opus1.io

4.9 (69)

[View alternatives](https://www.capterra.com/p/10014058/Opus1/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Opus1.io

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

HF

Hayley F

DirectorMusic, 2 - 10 employeesUsed the software for: More than 2 years.

“For our school, Opus1.io has been a game-changer and has made our processes more organized, with fewer mistakes, resulting in happier staff members and clients!“

December 22, 2025

jl

john l

founderMusic, 11 - 50 employeesUsed the software for: More than 2 years.

“They have very slightly grey lines that demarcate the hours, and when a few teachers and full schedules, they cover over those markers easily, and I misread it constantly - telling someone that 4pm is open when its really 5pm.“

December 31, 2025

NK

Nicole K

DirectorMusic, 11 - 50 employeesUsed the software for: More than 2 years.

“All their features help music studio owners stay organized with leads, reporting, tracking, and keeping processes efficient.“

December 19, 2025

GR

Gema R

Director of OperationsMusic, 2 - 10 employeesUsed the software for: Less than 6 months.

“Some things i favored least about Opus1.io are the deisgn on some things and the system does not quite fit what my business structure is.“

December 19, 2025

GR

Gema R

Director of OperationsMusic, 2 - 10 employeesUsed the software for: Less than 6 months.

“It's made invoicing, payments, scheduling easier and automatic which have saved a great deal of time and eased any duplications or double payments.“

December 19, 2025

MG

Marlayna G

FounderMusic, 11 - 50 employeesUsed the software for: More than 2 years.

“The reporting features are a bit of a hinderance to determining a strategy because we aren’t able to easily extract the information we need.“

May 29, 2025

JK

Jessica K

Instructor Hiring CoordinatorMusic, 201 - 500 employeesUsed the software for: 1-2 years.

“A lot of my job deals with hiring and adding new teachers to our roster, and being able to onboard them in a quick and efficient manner is very nice for me and my team!“

July 22, 2025

AC

Allison C

Welcome Team Department LeadMusic, 11 - 50 employeesUsed the software for: More than 2 years.

“Confusing to use on the instructor side at times, especially with inputting notes and sending to families.“

December 18, 2025

## Showing most helpful reviews

Showing 1-25 of 69 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

AC

Allison C.  
Welcome Team Department Lead  
Music  
Used the software for: 2+ years

### "Great tool for managing a growing studio"

December 18, 2025

5.0

Using Opus has been a really great tooth for our studio as we had grown to almost 200 students. It makes it easy to manage and communicate.

Pros

Easy for families to use, coordination of lessons with communication between different staff. We link to it from our website to make it easier for families

Cons

Confusing to use on the instructor side at times, especially with inputting notes and sending to families. Would like more options for reporting as well.

Review Source

JK

Jessica K.  
Instructor Hiring Coordinator  
Music  
Used the software for: 1-2 years

### "My Ode to Opus1.io"

July 22, 2025

5.0

Very happy overall! Opus has been VERY accommodating of adjusting things for us that fit our own business (versus making us fit our programs/policies) around it! This is huge and allows us to continue to grow our own business while taking advantage of the improvements Opus is continuously making!

Pros

Opus 1 has been a very easy program to not only learn initially, but also to adjust when needed. A lot of my job deals with hiring and adding new teachers to our roster, and being able to onboard them in a quick and efficient manner is very nice for me and my team! Being able to add or adjust a teacher in the system is very easy. I love the texting system, and our company just started taking advantage of the emailing system now as well. It keeps things very streamlined when dealing with automatic emails and updates for parents/students.

Cons

Very occasionally, we notice some issues with the texting (multiple things bouncing back or not going through), but beyond that, everything is mostly smooth! The one complaint (maybe more suggestion) from admins, teachers, and parents/students I often hear would be for Opus to have an actual app for easier access!

Switched from

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

Within a short amount of time, we realized Wellness Living is not made for a music school like us and was not helpful in any of our day-to-day activities. It also felt very clunky and had no user-friendly ways to navigate it.

Review Source

MG

Marlayna G.  
Founder  
Music  
Used the software for: 2+ years

### "Opus1.io is a must have tool!"

May 29, 2025

4.0

Overall, this has been a great investment for our music school. The tech support team is incredible. They are patient, knowledgeable, and thorough. It’s always a pleasure to work with them no matter how “silly” my question might be.

Pros

Opus1.io has revolutions our service to customers AND our service to staff members. Having an almost all in one console streamlines communications, billing, scheduling, and so much more. Even better, the system is nearly 100% intuitive!

Cons

The mobile interface could use a bit of improvement. It’s cumbersome to determine how to self-book as a new user. We’ve lost a lot of potential customers due to this. We’ve since removed self-booking from our website and now use lead forms instead. The reporting features are a bit of a hinderance to determining a strategy because we aren’t able to easily extract the information we need.

Switched from

[Jackrabbit Music](https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/)

Jackrabbit is made for gyms and was lacking a lot of features that Opus1.io offered for east of service your customers.

Review Source

AE

Amy E.  
Owner  
Music  
Used the software for: 1-2 years

### "Opus1 at Altitunes "

December 18, 2025

5.0

The best platform we've used. It does so much and has great support. It's able to scale as we grow and constantly getting better.

Pros

It works well for both our group classes and private lessons. The self booking is key for us. We like how the communication can be in one place (text and voicemail). It helps our admin staff with communication.

Cons

I wish the promotions for sessions could be set for specific classes or payment plans. Promotions work great for the private classes but not as well for groups (opus1 plus)

Alternatives considered

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)

Reason for choosing Opus1.io

Self booking and the way opus handled larger groups.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

My music staff didn't handle group classes well and mind body was not meant for music schools.

Review Source

JS

Jessica S.  
Founder and CEO  
Music  
Used the software for: 2+ years

### "No Other Programs Can Compete with Opus1"

June 28, 2025

5.0

From the very beginning, we've been blown away by their attentive and knowledgeable customer service and responsiveness. In fact, Opus1 stands out as a top company when it comes to customer service, and we've worked with a lot of companies over the years. It's always challenging to convert to a new software, but with Opus1, it was easier than any other. I don't know how else to say this, but I just don't believe there are any other softwares at this point who can come close to competing.

Pros

Opus1.io is a one-stop shop for all of our needs as a music school. Everything integrates seamlessly, always functions perfectly, and is lightning fast, even for a schedule holding close to 4,000 students/week. Sam and the team always listen to feedback and work hard to continually improve the software, coming out with frequent updates. Their integrated texting interface and lead follow-up system have been game changers for us. We have used several different software programs in the past, and none have even come close to satisfying our needs and helping us to grow like Opus1.

Cons

Honestly, I can't think of anything. There are never any bugs. The software is always fast and never crashes. It serves all of our needs very well.

Switched from

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

Wellness Living was constantly crashing and we had to deal with bugs endlessly. The schedule interface was also becoming slower and slower as we grew. We heard about Opus1 from another music school owner and it changed our business for the better.

Review Source

HF

Hayley F.  
Director  
Music  
Used the software for: 2+ years

### "Opus1 has been a game-changer!"

December 22, 2025

5.0

For our school, Opus1.io has been a game-changer and has made our processes more organized, with fewer mistakes, resulting in happier staff members and clients!

Pros

I absolutely love that billing is integrated with Opus1. Prior to using Opus, we were sending invoices manually and it was extremely time consuming - I'd say up to 6 hours a month that has now been saved by using Opus. This allows me more time to focus on bigger-picture things!

Cons

The cost is a bit high, but to be honest it's been worth it overall in time savings and keeping the team organized.

Alternatives considered

[Jackrabbit Music](https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/)

Reason for choosing Opus1.io

Personal reviews from attendees at MASS conference

Review Source

CN

Carlos N.  
Owner  
Performing Arts  
Used the software for: 1-2 years

### "Great Customer Service"

June 28, 2025

5.0

I really like Opus1. In the beginning, there was a learning curve, but once I fully set up the software it gave me the opportunity to be more hands off. Additionally, I use Opus1 Plus and I love that I can have a CRM built into the same software where I do all of my scheduling.

Pros

The customer support is very responsive. They are also constantly improving their software and taking into consideration the suggestions of their users. Opus1 Plus is also a great feature that I use. It's greaet for keeping track of new inquiries and leading them through your pipeline.

Cons

Only one customizable inquiry/lead form, but I believe this is a feature they are working to improve.

Switched from

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)

I loved the SMS features and PLUS features. It helped to centralize some of our operation into one place.

Review Source

JS

Jon S.  
Director  
Music  
Used the software for: 1-2 years

### "A Must-Have Software for Music Schools"

December 18, 2025

5.0

Opus1.io has become a key part of how we run our music academy. Scheduling, student info, teacher communication, and recital planning are all in one place, which saves a huge amount of time. It’s clearly built with real music schools in mind and continues to improve. Anytime there is an issue or question, there support team is amazing.

Pros

Opus1 is the most comprehensive software for Music School Owners I have seen. I love how almost everything we need to do for our music school is inside of one powerful software.

Cons

Compared to other alternatives that are out there, the price is higher than what I've seen. However, I think it can be justified by how much it does.

Switched from

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)

Opus1 was far more customizable and truly able to handle student self-booking with minimal staff involvement.

Review Source

GK

Gabrielle K.  
Owner  
Music  
Used the software for: 1-2 years

### "On the fence? Don't be"

May 19, 2025

5.0

Pros

Where do I start? The interface, the navigation, the design, the responsiveness to customer questions and concerns...Opus really thoughtfully designed their software for the practical music school owner.

Cons

There are just a few form limitations and ability to bulk comment on student accounts, features I have submitted and am waiting for. I would hardly call it a "con".

Switched from

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)

I was pulling my hair out trying to complete daily, simple tasks

Review Source

Response from Opus1.io

May 21, 2025

Thank you for your kind words and support! We're so glad Opus1 has made an impact and truly appreciate your thoughtful feedback on improvements.

KK

Katherine K.  
Owner  
Music  
Used the software for: 1-2 years

### "Best System I Have Ever Used"

December 18, 2025

5.0

My experience has been wonderful. I can feel the automation really taking the load off of admin work. Having 1 system to handle everything, including phone calls, is key.

Pros

Opus1 offers a lot of customization so that every school can set up their classes and lessons as they see fit. It is comprehensive, including features to streamline work and effectively contact the right people for the right thing. And when you run into a question, the Opus1 team is quickly and easily available to help!

Cons

As Opus1 is so comprehensive, it is a lot to learn upfront - but that can be expected of any big system. Once you learn it, though, it's amazing.

Switched from

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)

My Music Staff could not handle everything in one system.

Review Source

PC

Pamela C.  
Director  
Music  
Used the software for: 6-12 months

### "Happy with Opus1."

May 19, 2025

5.0

I am very happy with Opus1. It is the 4th calendar I've tried, and although it is 3 times as expensive, it is worth the additional money for the peace of mind knowing that payments go through easily and it is easy to see what is available for new clients.

Pros

Easy to read, automatic charges, instant customer support. Now I'm just filling it up to meet your minimum.

Cons

A pain to add blocked time. Again, annoyed that I have to say a lot to give you a review. this is it.

Alternatives considered

[Sawyer](https://www.capterra.com/p/163567/Sawyer/)

Reason for choosing Opus1.io

Opus1 seemed more suited to my school's needs.

Switched from

[Fons](https://www.capterra.com/p/171305/Fons/)

Fons was a hassle every day. Confusing to see if customers were charged, confusing to read payroll, and just a pain.

Review Source

CM

Charge M.  
CEO  
Music  
Used the software for: 2+ years

### "I love Opus1"

June 30, 2025

5.0

It has changed my business. Without it, I would have to hire 5 more people. It's responsible for our ability to double in size in less than 2 years.

Pros

It's usefulness is unparalleled in my industry. I'm not sure that I can narrow it down to one thing. This web application is second to none.

Cons

The lack of customization in some ways. There are color schemes that can't be changed, and you can't store any commonly-used images anywhere.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

It was a free trial of Opus1. We weren't unhappy with Acuity, but we had no idea that something like Opus1 existed. It was a no-brainer once the trial began.

Review Source

ML

Michele L.  
Administrative and Operations Lead  
Music  
Used the software for: 6-12 months

### "Highly Recommend Opus1.io"

May 29, 2025

5.0

Fabulous! We were using WellnessLiving, which our students, instructors, and staff all hated. It wasn't user-friendly, it took forever to find what you needed, and support took a few days to respond to issues.

Pros

There is a great deal to highlight regarding the benefits of Opus1.io. The user-friendly platform, the quick chat response, and the easy navigation are just a few.

Cons

That you can't edit a "Hold." Often, the student or instructor changes the date of the hold, so instead of editing it, you have to delete the subscription and add it again, which can throw off reports. I have to remember to account for that when I tally up our student numbers for my board reports and grants.

Alternatives considered

[Jackrabbit Music](https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/)

Reason for choosing Opus1.io

We chose Opus1.io due to its pricing and positive reviews.

Switched from

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

Too many issues, poor support, complicated system.

Review Source

AC

Antoine C.  
Owner  
Music  
Used the software for: Less than 6 months

### "Happy Business Owner"

June 16, 2025

5.0

My overall experience has been excellent. It doesn't take long to get the hang of it. I feel so organized with managing my clients.

Pros

Opus1.io provides an efficient way to manage your studio or business. My clients are delighted with the product as am I!.

Cons

Like any new product, it takes some time to learn the system. There are only a few minor things that I would change.

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

I made the switch because Opus1.io is perfectly suited to my needs.

Review Source

DA

Dmitry A.  
President  
Music  
Used the software for: Less than 6 months

### "Best system for us so far in the last 12 years!"

October 29, 2024

5.0

Premium migration was fantastic and ongoing communications with the team is excellent, so highly recommend overall!

Pros

Amazing load speed, clean and clear design, very responsive tech support, and most important for us: the ability to know exactly how many students are actively taking lessons.

Cons

Two things that we wish will be available in the future: the ability to split lesson credits into 15 minute increments and the ability to specify for some lessons to be automatically deducted for the upcoming pay cycle.

Alternatives considered

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Sawyer](https://www.capterra.com/p/163567/Sawyer/)

Reason for choosing Opus1.io

Text messaging capability, better representation of the system in product videos.

Switched from

[TeacherZone](https://www.capterra.com/p/180298/Teacher-Zone/)

growing number of technical glitches, occasional double charges

Review Source

Response from Opus1.io

November 19, 2024

Thank you so much for the kind words and detailed feedback! We're thrilled to hear that Opus1.io has been the best system for your school's needs! It's great to know that the speed, design, and tech support are meeting your expectations, and we’re especially glad our active student tracking is such a key feature for you. We also appreciate your suggestions on splitting lesson credits – we’ll definitely keep this in mind for future updates. Thanks again for recommending us, and we're excited to continue supporting you! Best, The Opus1.io Team

EB

Eliza B.  
Director  
Music  
Used the software for: 6-12 months

### "Useful program for music school"

August 16, 2024

5.0

It's been mostly good. Definitely still learning how to use it. The support team has been helpful and prompt.

Pros

It's very comprehensive and really has the business owner in mind. There are so many useful features.

Cons

There are certain things that I wish I could just figure out how to do without having to reach out to support or look up tutorials - like how to delete an old client that never responds, or how to transfer students from one session to another.

Switched from

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)

I had only used MMS for a few months but I heard that it gets a bit clunky and difficult when a music school gets too large. So I decided to switch to Opus1 to prepare for my growth so that I wouldn't be worrying about it later.

Review Source

Response from Opus1.io

October 22, 2024

Hi Liza, Thank you for taking the time to share your thoughts about Opus1.io! We’re really excited to hear that you find our program comprehensive and packed with useful features! We understand that learning a new system can come with its challenges and your feedback helps us improve our resources and tutorials to make those processes even clearer. It’s great to know that our support team has been helpful and prompt. We're here to ensure you have a smooth experience as you continue to explore and learn the ins and outs of Opus1. If you have any more questions or need assistance, please always feel free to contact us via live support. Thank you once again for your valuable feedback and for choosing Opus1.io!

KH

Kyle H.  
CEO  
Music  
Used the software for: 1-2 years

### "I switched my music school to opus1 and grew by 55% in the first year."

April 10, 2024

5.0

Fantastic. The migration was so smooth and seamless. The team over there offered amazing support and infrastructure to allow us to begin operating fast.

Pros

It has given us a system to push growth while minimizing administrative demands. As a business owner it gave me the confidence to scale and add new services, knowing we had the operational system to handle the growth. Growing by 55% in 2023 would not have been possible if not for Opus1. I love using it and it's simplified and solved all of the admin headaches I used to endure. I doubles my team end of 2022 and that process exposed the failing systems we had. The transition to opus1 solved it all and I'm so pumped about it still. I also love all the metrics and financial dash boarding so I can keep track of the pulse of the business.

Cons

Group class segmentation could be improved a bit but it's a small point. The pros are so outrageously high that it doesn't really matter too much.

Alternatives considered

[TeacherZone](https://www.capterra.com/p/180298/Teacher-Zone/)

Reason for choosing Opus1.io

It was the clearly superior and modern product. Hands down. Teacherzone seemed out of date and over saturated with unnecessary features.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Acuity had really limited options for membership and subscription scheduling. Their system was not set up to work for music schools. We also had so many spreadsheets necessary to manage the admin build up with Acuity. All that's gone now with Opus1.

Review Source

Response from Opus1.io

April 16, 2024

Thank you for sharing your incredible journey with Opus1.io. We're thrilled to hear about the impressive 55% growth your music school achieved in the first year! Your pros list perfectly encompasses our mission: to empower growth while streamlining administrative tasks. We're delighted to have provided the confidence to expand your services efficiently. Your endorsement of our metrics and financial dashboards reaffirms our commitment to comprehensive solutions. We're so pleased to hear that our support team made your migration smooth. Thank you for choosing Opus1—we're honored to support your music school's success.

JM

Jake M.  
Founder  
Music  
Used the software for: 1-2 years

### "Big Fan of Opus1"

April 16, 2024

5.0

One of my favorite services. They are professional and will walk you through the hardest customer setups.

Pros

I love that they have human customer support via chat almost all the time and that it handles my billing

Cons

Sometimes it can be a bit confusing to change things on, but they offer to help you do it

Alternatives considered

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)

Reason for choosing Opus1.io

The scaleability and practical tools. Some were not available with other services

Review Source

Response from Opus1.io

April 22, 2024

Thank you for your positive feedback! We're thrilled to hear that you're a big fan of Opus1 and that you find our service professional and valuable in handling complex customer setups. We're committed to providing scalable solutions and practical tools to meet your needs. Thank you for choosing Opus1!

CE

Chad E.  
president  
Music  
Used the software for: 2+ years

### "Opus1 Review"

December 24, 2025

5.0

Opus1 is by far the best software system we've ever used and we've tried a few of them! I highly recommend it.

Pros

The automation is amazing! I also love that I can bulk email and text from the calendar view. Opus plus is great too!

Cons

All software systems have their quirks but Opus has the least of them by far. Some of the reporting is a little different that what I would like.

Review Source

JJ

Jamilia J.  
Music instructor  
Fine Art  
Used the software for: 2+ years

### "Opus review "

January 5, 2025

5.0

Opus is very easy to use. I’m able to check Payroll at any time and leave assignments for parents and students to see.

Pros

I like that I’m able to communicate with administrators and parents. Everyone can see the comments.

Cons

I with that I could send the same message to multiple parents.

Review Source

Response from Opus1.io

January 6, 2025

Thank you for your feedback! We’re glad to hear that you’re finding Opus easy to use and that it’s helping you stay connected with both administrators and parents. It’s great that you're taking advantage of the communication features and using it to stay on top of payroll and assignments! Thank you again for sharing your feedback with us, and for being a valued part of the Opus1.io community!

AO

Alex O.  
COO  
Music  
Used the software for: 1-2 years

### "Opus1 is the best choice for managing a Music School"

March 3, 2024

5.0

Could not be happier. Look forward to growing with Opus1 into other locations and features. Highly recommend this software.

Pros

We can confidently say that Opus1 has been the best investment for our music school, Music Box. Opus1 has played a pivotal role in transforming the way we operate and manage our school, Opus1 has seamlessly integrated into every aspect of our daily operations, from student enrollment and scheduling to billing and communication. The user-friendly interface makes it incredibly easy for our staff to navigate and utilize its powerful features. The automation capabilities have not only saved us time but have also drastically reduced the margin for errors. One of the standout features of Opus1 is its scheduling system. It has allowed us to optimize our class schedules efficiently, ensuring that both students and instructors have a streamlined experience. The platform's flexibility has been invaluable in adapting to our specific needs and accommodating the dynamic nature of our music programs. Thanks to Opus1, our communication with students and parents has reached new heights. The integrated messaging system has made it convenient for us to keep everyone in the loop regarding events, updates, and important announcements. This enhanced communication has strengthened our relationships with our students and their families. Since implementing Opus1, Music Box has experienced remarkable growth. The platform's analytics and reporting tools have provided us with valuable insights, allowing us to make data-driven decisions that have positively impacted our school's overall performance. In conclusion, Opus1 is, without a doubt, the best music school management platform available. It has not only simplified our administrative tasks but has also been a key contributor to the success and growth of Music Box. We highly recommend Opus1 to any music school looking for a reliable, efficient, and comprehensive management solution. One of the standout features of Opus1 is its exceptional customer service. The support team is responsive, knowledgeable, and always ready to assist. Their dedication to customer satisfaction has played a crucial role in our positive experience with the platform. It's evident that Opus1 values its customers and goes above and beyond to ensure their success.

Cons

It was a big price jump for us from the previous provider, but you have to see it as an investment and not an expense and see the big picture, aka focus on the long term goals. In the end it was well worth it! Some of the features were missing from the tech stack, but Opus1 team listens to their customer needs and prioritizes development in a fast and efficient manner.

Reason for choosing Opus1.io

Overall best value for price, service and experience.

Review Source

Response from Opus1.io

March 5, 2024

Thank you immensely for your glowing review! We're thrilled to hear that Opus1.io has had such a transformative impact on your music school. Your declaration that Opus1.io is the best music school management platform available means a lot to us. We're dedicated to continuing to provide exceptional service and support, and we're thrilled to have been a key contributor to the success and growth of Music Box. Thank you for your high recommendation, and we look forward to supporting you further on your journey!

JB

Joe B.  
Director  
Music  
Used the software for: 1-2 years

### "Top tier quality "

October 13, 2023

5.0

We used to use a conglomeration of software to much less efficiently so what Opus1 does on its own. Our processes are much more streamlined and automated now.

Pros

Opus1 isn’t the cheapest software for CRM and scheduling, but it is the best we have found and the customer service is second to absolutely none. The team works with you to fulfill the specific needs of your business.

Cons

We wish there was unlimited texting as a premium feature. As it is there are SMS limits.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Review Source

Response from Opus1.io

October 18, 2023

Thank you for your review! We're delighted to hear that Opus1 has met your CRM and scheduling needs while offering exceptional customer service. It's great to know that Opus1 has streamlined and automated your processes, making your business more efficient. If you have more suggestions or need assistance, please don't hesitate to reach out. We're here to help.

AS

Anu S.  
Director of Operations  
Education Management  
Used the software for: 6-12 months

### "Why Opus1.io works well for our organization"

February 1, 2024

5.0

Really enjoying it, and find it useful to manage many aspects of operations.

Pros

It is a multifaceted and the ability to communicate with families through the same tool is important to help achieve excellent customer service.

Cons

There are glitches like there would be in any program. Items like online attendance not being marked after taking batch attendance. If two appointments are being booked for the same time slot, and they are within a few minutes of each other, a double booking happens.

Review Source

Thibaut B.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "A Game-Changer for Our Music School — Worth Every Penny"

May 8, 2026

5.0

Overall, our experience has been excellent. Opus1.io has made running our music school easier and has been a key driver in helping us grow better and faster. Yes, it's an investment, and yes, there's a learning curve up front — but the platform's flexibility, the constant improvements, the supportive community of fellow music schools, and especially the amazing support team make it absolutely worth it. We'd recommend it to any music school looking to scale.

Pros

The team behind Opus1.io is genuinely fantastic — customer support is hands-down some of the best I've ever experienced. Beyond the product itself, they've done an incredible job building a community among music schools, which has been a real bonus we didn't expect when we signed up. Opus1 has made our day-to-day operations so much easier and has directly helped us grow our business faster than we could have on our own. We've been using it for two years now, and the pace of improvements during that time has been impressive — they're constantly making the platform better.

Cons

Two minor things. First, once you start adding on the various options and modules, the cost adds up and it does become pricey — though honestly, it's still worth it for what we get back. Second, there's a bit of a learning curve during setup, but I see that as the trade-off for how versatile the platform is. The UI is intuitive and easy to use day-to-day, even if it looks a little dated. Not a real issue for us.

Alternatives considered

[Teachworks](https://www.capterra.com/p/233485/Teachworks/)[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)[HighLevel](https://www.capterra.com/p/177156/HighLevel/)

Reason for choosing Opus1.io

They are dedicated to music school and get exactly what help succeed and scale a school

Review Source

GR

Gema R.  
Director of Operations  
Music  
Used the software for: Less than 6 months

### "Opus1 is a wonderful comprehensive software"

December 19, 2025

5.0

Overrall this platform give us a direct connection with our students and families that we did not have before. The students/families have overwhelming and consistently reported how much they love the new system. They can keep track of the calendar, invoices, and notes from the teacher all in one place. It's made invoicing, payments, scheduling easier and automatic which have saved a great deal of time and eased any duplications or double payments. We can also send out newsletters and run promotions straight from the site which has been a fantastic way to centralize our efforts.

Pros

The system was learning curve for sure, but after you get use to where everything is, what all the button means, and how it all fits in with your business structure but it's definitely been a breaze and worth the investment. We anticipated a 6 months to learn the system but most of the team got it in a month. They have live help that makes things easier in case you forget or something was missed as this software is quite comprehensive. Generally things are easy to find. The process to schedule, reschedule, and cancel lessons and let the parents also have access to that calendar has made things much easier.

Cons

Some things i favored least about Opus1.io are the deisgn on some things and the system does not quite fit what my business structure is. One the scheduling site i've received feedback from customers that it would be nice if the calendar showed you in a color or bigger words where you are on the page. The layout of the booking links arent fully customizable so there's often a lot of blank space where you see an image and the description of the service. Also, a lot of our contractors simply use their cellphone for use of the site but the mobile version of the site is limited to what you can do compared to the desktop version. We pay our contracctors here by a percentage so having to come up with the numbers for pay was tasking as the platform only supports hourly pay and a flat rate. If you use stripe they do not have a surchage option so having to add in the processing fees has been an adjustment for the company and our students.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing Opus1.io

The functionality and music theme of the software.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Better processing, online processing and scheduling, and update to reach more students.

Review Source

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