# Page 3 | Opus1.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Opus1.io the right Music School solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10014058/Opus1/reviews

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Opus1.io

4.9 (69)

[View alternatives](https://www.capterra.com/p/10014058/Opus1/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Opus1.io

## Showing most helpful reviews

Showing 51-69 of 69 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ML

Michele L.  
Administrative and Operations Lead  
Music  
Used the software for: 6-12 months

### "Highly Recommend Opus1.io"

May 29, 2025

5.0

Fabulous! We were using WellnessLiving, which our students, instructors, and staff all hated. It wasn't user-friendly, it took forever to find what you needed, and support took a few days to respond to issues.

Pros

There is a great deal to highlight regarding the benefits of Opus1.io. The user-friendly platform, the quick chat response, and the easy navigation are just a few.

Cons

That you can't edit a "Hold." Often, the student or instructor changes the date of the hold, so instead of editing it, you have to delete the subscription and add it again, which can throw off reports. I have to remember to account for that when I tally up our student numbers for my board reports and grants.

Alternatives considered

[Jackrabbit Music](https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/)

Reason for choosing Opus1.io

We chose Opus1.io due to its pricing and positive reviews.

Switched from

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

Too many issues, poor support, complicated system.

Review Source

MG

Monique G.  
Director of Design and AAM Program Architect  
Music  
Used the software for: 1-2 years

### "Opus 5 Stars"

July 23, 2025

5.0

Overall, the team has been wonderful to work with and I've had no huge issues. Any small issue we've run into has quickly been answered by their team!

Pros

Simple to use, the schedule layout is wonderful and flexible! The client profile is unique and a great way to glance quickly to understand a students schedule, previous schedule conflicts, and a great place to list notes. The bonus of having a texting platform directly in Opus that connects to everyones profiles is wonderful, including the email campaign options.

Cons

Personally haven't run into many things I dislike about the program. One addition would be having the color options of coloring staff profiles to one color scheme, enrolled students another, withdrawn/closed accounts another.

Switched from

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

We had many conflicts/issues with Wellness Living.

Review Source

AC

Antoine C.  
Owner  
Music  
Used the software for: Less than 6 months

### "Happy Business Owner"

June 16, 2025

5.0

My overall experience has been excellent. It doesn't take long to get the hang of it. I feel so organized with managing my clients.

Pros

Opus1.io provides an efficient way to manage your studio or business. My clients are delighted with the product as am I!.

Cons

Like any new product, it takes some time to learn the system. There are only a few minor things that I would change.

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

I made the switch because Opus1.io is perfectly suited to my needs.

Review Source

DM

Darren M.  
Owner  
Music  
Used the software for: 1-2 years

### "Opus1 Has Been Absolutely Life Changing For Our Studio!"

November 2, 2024

5.0

It has been absolutely life changing for my studio and of course myself! I have been able to focus more on acquiring students and less on day to day management. We have been able to grow our studio 30% in the last year. We could have never done this without Opus1.

Pros

There are many things I love about Opus1.io but what I like most is the robust scheduling options, the automation of notifications, and the client interaction with the software. Among many other features as well.

Cons

I would like to see session scheduling as easy as private lessons. It seems a little cumbersome compared to lesson scheduling.

Alternatives considered

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)[Jackrabbit Music](https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/)

Reason for choosing Opus1.io

It was no contest. Opus was head and shoulders better than the others.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Opus was so much easier and robust to use.

Review Source

Response from Opus1.io

November 19, 2024

Thank you so much for your wonderful review! We're absolutely delighted to hear that Opus1.io has been life-changing for your studio and has helped you focus on growth instead of day-to-day management. It’s incredible to see that you've grown your studio by 30% in just one year – that’s truly a testament to your hard work and the power of Opus1.io working alongside you. We’re glad you’re enjoying the robust scheduling options, automated notifications, and client interaction features. Your feedback on session scheduling is valuable, and we’ll definitely take it into consideration as we continue to improve the platform. Thank you again for choosing Opus1.io and for sharing your experience! We’re excited to continue supporting your success and growth. Best, The Opus1.io Team

JJ

Jamilia J.  
Music instructor  
Fine Art  
Used the software for: 2+ years

### "Opus review "

January 5, 2025

5.0

Opus is very easy to use. I’m able to check Payroll at any time and leave assignments for parents and students to see.

Pros

I like that I’m able to communicate with administrators and parents. Everyone can see the comments.

Cons

I with that I could send the same message to multiple parents.

Review Source

Response from Opus1.io

January 6, 2025

Thank you for your feedback! We’re glad to hear that you’re finding Opus easy to use and that it’s helping you stay connected with both administrators and parents. It’s great that you're taking advantage of the communication features and using it to stay on top of payroll and assignments! Thank you again for sharing your feedback with us, and for being a valued part of the Opus1.io community!

JG

Jessica G.  
President  
Music  
Used the software for: 1-2 years

### "Happy Opus1.io Customer!"

January 29, 2025

5.0

My experience with Opus1.io has been fantastic! From helping me set up my account to answering any questions I have on their live chat to the easy user interface, everything has been excellent.

Pros

The amount of time and money that using Opus1.io has saved me is incredible. I've been able to expand my business without having to hire someone to help me with all of the administrative work associated with running a music school because Opus1.io has made the work simple and quick enough for me to do it myself.

Cons

I honestly have no complaints! My experience has been wonderful.

Review Source

Response from Opus1.io

May 9, 2025

Thank you! We're so happy to hear that Opus1 has helped you grow your school without the complexities and overhead that too often comes with growth.

BW

Bill W.  
Owner  
Music  
Used the software for: Less than 6 months

### "Happy Camper"

May 28, 2025

5.0

Transformed the way that I run my business from a disjointed collection of systems and processes into a unified single system that has really streamlined my operations and has given me more free time and not having to chase people down for money.

Pros

I love that the parents/students can cancel and reschedule their own lessons now and that my monthly tuition collection is almost totally on autopay.

Cons

Took me a little while to learn, there are a lot of nooks and crannies but it was worth the effort. It took me about 3 months to become fully trained on the system.

Review Source

DA

Dmitry A.  
President  
Music  
Used the software for: Less than 6 months

### "Best system for us so far in the last 12 years!"

October 29, 2024

5.0

Premium migration was fantastic and ongoing communications with the team is excellent, so highly recommend overall!

Pros

Amazing load speed, clean and clear design, very responsive tech support, and most important for us: the ability to know exactly how many students are actively taking lessons.

Cons

Two things that we wish will be available in the future: the ability to split lesson credits into 15 minute increments and the ability to specify for some lessons to be automatically deducted for the upcoming pay cycle.

Alternatives considered

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Sawyer](https://www.capterra.com/p/163567/Sawyer/)

Reason for choosing Opus1.io

Text messaging capability, better representation of the system in product videos.

Switched from

[TeacherZone](https://www.capterra.com/p/180298/Teacher-Zone/)

growing number of technical glitches, occasional double charges

Review Source

Response from Opus1.io

November 19, 2024

Thank you so much for the kind words and detailed feedback! We're thrilled to hear that Opus1.io has been the best system for your school's needs! It's great to know that the speed, design, and tech support are meeting your expectations, and we’re especially glad our active student tracking is such a key feature for you. We also appreciate your suggestions on splitting lesson credits – we’ll definitely keep this in mind for future updates. Thanks again for recommending us, and we're excited to continue supporting you! Best, The Opus1.io Team

EB

Eliza B.  
Director  
Music  
Used the software for: 6-12 months

### "Useful program for music school"

August 16, 2024

5.0

It's been mostly good. Definitely still learning how to use it. The support team has been helpful and prompt.

Pros

It's very comprehensive and really has the business owner in mind. There are so many useful features.

Cons

There are certain things that I wish I could just figure out how to do without having to reach out to support or look up tutorials - like how to delete an old client that never responds, or how to transfer students from one session to another.

Switched from

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)

I had only used MMS for a few months but I heard that it gets a bit clunky and difficult when a music school gets too large. So I decided to switch to Opus1 to prepare for my growth so that I wouldn't be worrying about it later.

Review Source

Response from Opus1.io

October 22, 2024

Hi Liza, Thank you for taking the time to share your thoughts about Opus1.io! We’re really excited to hear that you find our program comprehensive and packed with useful features! We understand that learning a new system can come with its challenges and your feedback helps us improve our resources and tutorials to make those processes even clearer. It’s great to know that our support team has been helpful and prompt. We're here to ensure you have a smooth experience as you continue to explore and learn the ins and outs of Opus1. If you have any more questions or need assistance, please always feel free to contact us via live support. Thank you once again for your valuable feedback and for choosing Opus1.io!

BP

Brandon P.  
Owner  
Music  
Used the software for: Less than 6 months

### "This software is a MUST HAVE for anyone running a music school."

September 24, 2024

5.0

This software has taken sooooo much work off my plate. If I had this software 10 years ago I might still have some hair on my head.

Pros

It automates EVERYTHING! Literally EVERYTHING! Now I can just teach, and not have to worry about discussing money and terms of service with parents.

Cons

I like everything. I haven't come across a "least like" function yet.

Switched from

[Jackrabbit Music](https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/)

Only automation feature provided was monthly payment processing.

Review Source

Response from Opus1.io

October 4, 2024

Thank you so much for your enthusiastic review! We’re thrilled to hear that Opus1.io has made such a positive impact on your music school operations. It’s fantastic to know that our automation features are allowing you to focus more on what you love—teaching! Thanks again for choosing Opus1.io, and here’s to many more successful years ahead with your music school! 🎶

AO

Alex O.  
COO  
Music  
Used the software for: 1-2 years

### "Opus1 is the best choice for managing a Music School"

March 3, 2024

5.0

Could not be happier. Look forward to growing with Opus1 into other locations and features. Highly recommend this software.

Pros

We can confidently say that Opus1 has been the best investment for our music school, Music Box. Opus1 has played a pivotal role in transforming the way we operate and manage our school, Opus1 has seamlessly integrated into every aspect of our daily operations, from student enrollment and scheduling to billing and communication. The user-friendly interface makes it incredibly easy for our staff to navigate and utilize its powerful features. The automation capabilities have not only saved us time but have also drastically reduced the margin for errors. One of the standout features of Opus1 is its scheduling system. It has allowed us to optimize our class schedules efficiently, ensuring that both students and instructors have a streamlined experience. The platform's flexibility has been invaluable in adapting to our specific needs and accommodating the dynamic nature of our music programs. Thanks to Opus1, our communication with students and parents has reached new heights. The integrated messaging system has made it convenient for us to keep everyone in the loop regarding events, updates, and important announcements. This enhanced communication has strengthened our relationships with our students and their families. Since implementing Opus1, Music Box has experienced remarkable growth. The platform's analytics and reporting tools have provided us with valuable insights, allowing us to make data-driven decisions that have positively impacted our school's overall performance. In conclusion, Opus1 is, without a doubt, the best music school management platform available. It has not only simplified our administrative tasks but has also been a key contributor to the success and growth of Music Box. We highly recommend Opus1 to any music school looking for a reliable, efficient, and comprehensive management solution. One of the standout features of Opus1 is its exceptional customer service. The support team is responsive, knowledgeable, and always ready to assist. Their dedication to customer satisfaction has played a crucial role in our positive experience with the platform. It's evident that Opus1 values its customers and goes above and beyond to ensure their success.

Cons

It was a big price jump for us from the previous provider, but you have to see it as an investment and not an expense and see the big picture, aka focus on the long term goals. In the end it was well worth it! Some of the features were missing from the tech stack, but Opus1 team listens to their customer needs and prioritizes development in a fast and efficient manner.

Reason for choosing Opus1.io

Overall best value for price, service and experience.

Review Source

Response from Opus1.io

March 5, 2024

Thank you immensely for your glowing review! We're thrilled to hear that Opus1.io has had such a transformative impact on your music school. Your declaration that Opus1.io is the best music school management platform available means a lot to us. We're dedicated to continuing to provide exceptional service and support, and we're thrilled to have been a key contributor to the success and growth of Music Box. Thank you for your high recommendation, and we look forward to supporting you further on your journey!

IM

Iris M.  
CEO and Studio Director  
Music  
Used the software for: Less than 6 months

### "Perfect for Large & Growing Studios - By FAR the BEST software we've experienced!"

January 31, 2024

5.0

I wish we would have found Opus1 sooner! This software has been a lifesaver for our studio and helped us take our studio to the next level. Our team can count on the software to do the leg work so that we can focus on the studio/student experience that our brand is known for. Our booking headaches are gone! We look forward to working with Opus1 for years to come.

Pros

\- Automations are a GAME CHANGER. Our team used to spend hours on manual follow ups on trials and lessons. No more! Opus1 automates the hardest parts of our day to day tasks, freeing us up to enhance our customer experience. - Reporting is Robust! I love the ability to drill down to specifics, and Opus1 reporting allows me to easily get into the nitty gritty that numbers geeks enjoy. - Customer Service is NEXT LEVEL AWESOME! We were with another well known software prior to moving to Opus1 and for 7 years they refused to listen to our needs and even attempt to understand why/how their software missed the mark, they just didn't care, to the point that it would often take a month to even get a response from them. :( Opus1 is there for you in an instant! They listen to us, ask for the use case, and work WITH US to develop workarounds to get us what we need if its not already there and/or actively make plans to help implement the feature you need. - Self-Booking Portal. While most booking softwares have a self-booking option, they don't have the booking optimization that Opus1 offers. This helps ensure that our teacher's schedules are without gaps/breaks between students. The Self-booking Portal also gives us an active calendar view for all prospective students coming in.

Cons

\- Sales Tax Reporting is terrible...but THEY ACTIVELY ARE WORKING ON IT! - Calendar missing a horizontal scroll bar.

Alternatives considered

[My Music Lessons](https://www.capterra.com/p/180582/My-Music-Lessons/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Pike13](https://www.capterra.com/p/225933/Pike13/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

Reason for choosing Opus1.io

Opus1 automations ultimately were the main reason we selected it. While it also allows us to customize the end user experience, the opportunity to reduce time on manual follows and such was the key reason we made the switch.

Switched from

[Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)

MyMusicStaff has the WORST customer service ever and is truly built for smaller studios. We outgrew its capabilities and were tiresome of the amount of manual work we had to do to run a successful studio. JackRabbit is sooooo close to being a really terrific software but the reality is, it's not a software for private lessons and using it as such is cumbersome.

Review Source

Response from Opus1.io

March 2, 2024

Thank you for your enthusiastic review of Opus1.io! We're thrilled that it has exceeded your expectations and become your top choice among software programs. Your emphasis on its essential features - reporting, self-booking, and automation- is spot on. Should you ever require assistance or wish to share additional feedback, please don't hesitate to contact us. We're dedicated to providing support and enriching your experience in every way possible.

KH

Kyle H.  
CEO  
Music  
Used the software for: 1-2 years

### "I switched my music school to opus1 and grew by 55% in the first year."

April 10, 2024

5.0

Fantastic. The migration was so smooth and seamless. The team over there offered amazing support and infrastructure to allow us to begin operating fast.

Pros

It has given us a system to push growth while minimizing administrative demands. As a business owner it gave me the confidence to scale and add new services, knowing we had the operational system to handle the growth. Growing by 55% in 2023 would not have been possible if not for Opus1. I love using it and it's simplified and solved all of the admin headaches I used to endure. I doubles my team end of 2022 and that process exposed the failing systems we had. The transition to opus1 solved it all and I'm so pumped about it still. I also love all the metrics and financial dash boarding so I can keep track of the pulse of the business.

Cons

Group class segmentation could be improved a bit but it's a small point. The pros are so outrageously high that it doesn't really matter too much.

Alternatives considered

[TeacherZone](https://www.capterra.com/p/180298/Teacher-Zone/)

Reason for choosing Opus1.io

It was the clearly superior and modern product. Hands down. Teacherzone seemed out of date and over saturated with unnecessary features.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Acuity had really limited options for membership and subscription scheduling. Their system was not set up to work for music schools. We also had so many spreadsheets necessary to manage the admin build up with Acuity. All that's gone now with Opus1.

Review Source

Response from Opus1.io

April 16, 2024

Thank you for sharing your incredible journey with Opus1.io. We're thrilled to hear about the impressive 55% growth your music school achieved in the first year! Your pros list perfectly encompasses our mission: to empower growth while streamlining administrative tasks. We're delighted to have provided the confidence to expand your services efficiently. Your endorsement of our metrics and financial dashboards reaffirms our commitment to comprehensive solutions. We're so pleased to hear that our support team made your migration smooth. Thank you for choosing Opus1—we're honored to support your music school's success.

MP

Michael P.  
CEO Founder  
Performing Arts  
Used the software for: 6-12 months

### "Opus 1 is a Game Changer For My Performing Arts Academy"

February 6, 2024

5.0

Pros

Opus 1 has a robust set of features for running day to day operations pretty much as smoothly as one could want. Their chat customer service is 2nd to none! Implementing Opus 1, with its built in automation features, ease of use, and customer convenience has contributed to enrollment growth and student retention at our studio. I HIGHLY recommend!

Cons

Reporting features are not well thought through or intuitively implemented. Custom reports, which I would use almost daily, are mostly non-existent. Opus 1 has been making improvements over time, but reporting is still quite lacking. The Opus 1 knowledge base is also extremely lacking. It's very difficult to search and find answers for specific questions. However, as mentioned above, their chat service is extraordinary.

Switched from

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)

I need a more robust, and scalable platform, with automation to grow and run my Academy.

Review Source

Response from Opus1.io

March 4, 2024

Thank you for your wonderful review of Opus1.io! We're thrilled to hear that our platform has helped streamline your operations and boost enrollment and student retention at your studio. Our team is committed to providing excellent customer service and user-friendly features. We appreciate your recommendation and look forward to continuing to support your studio's success!

JB

Joe B.  
Director  
Music  
Used the software for: 1-2 years

### "Top tier quality "

October 13, 2023

5.0

We used to use a conglomeration of software to much less efficiently so what Opus1 does on its own. Our processes are much more streamlined and automated now.

Pros

Opus1 isn’t the cheapest software for CRM and scheduling, but it is the best we have found and the customer service is second to absolutely none. The team works with you to fulfill the specific needs of your business.

Cons

We wish there was unlimited texting as a premium feature. As it is there are SMS limits.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Review Source

Response from Opus1.io

October 18, 2023

Thank you for your review! We're delighted to hear that Opus1 has met your CRM and scheduling needs while offering exceptional customer service. It's great to know that Opus1 has streamlined and automated your processes, making your business more efficient. If you have more suggestions or need assistance, please don't hesitate to reach out. We're here to help.

TM

Tracy M.  
Owner  
Music  
Used the software for: 6-12 months

### "Opus1.io has been transformative for my music lesson studio. "

October 9, 2023

5.0

Use of Opus1.io has been tremendously beneficial for our music studio. I'm able to easily, and comprehensively, manage students, staff, calendar, special events (recital), billing, and reporting from one location.

Pros

Relatively smooth setup. Feature rich. Frequent version upgrades. Customer support is second to none.

Cons

Missing robust email and autoresponder functionality (although I know it's coming).

Review Source

Response from Opus1.io

October 10, 2023

Thank you for your kind words and positive feedback! We're thrilled to hear that you've had a great experience with our product. Your input is valuable to us as we strive to provide the best possible service.

JM

Jake M.  
Founder  
Music  
Used the software for: 1-2 years

### "Big Fan of Opus1"

April 16, 2024

5.0

One of my favorite services. They are professional and will walk you through the hardest customer setups.

Pros

I love that they have human customer support via chat almost all the time and that it handles my billing

Cons

Sometimes it can be a bit confusing to change things on, but they offer to help you do it

Alternatives considered

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)

Reason for choosing Opus1.io

The scaleability and practical tools. Some were not available with other services

Review Source

Response from Opus1.io

April 22, 2024

Thank you for your positive feedback! We're thrilled to hear that you're a big fan of Opus1 and that you find our service professional and valuable in handling complex customer setups. We're committed to providing scalable solutions and practical tools to meet your needs. Thank you for choosing Opus1!

MH

Marissa H.  
School Director  
Music  
Used the software for: 6-12 months

### "We love Opus! "

October 10, 2023

5.0

I love the customer service and the product. Opus is always updating and adding new features to remain the best scheduling service.

Pros

Opus features are easy to use. We can train all our staff quickly because the website is user friendly. There is no room for user error when it comes to billing mistakes with Opus - everything is set up correctly and done well!

Cons

We don't love the group class - Sessions. It is not easy to book make ups within a session or change the schedule like you can with other private lessons.

Review Source

Response from Opus1.io

October 11, 2023

Thank you for your positive feedback! We're glad Opus has streamlined your processes. We appreciate your input regarding group classes. Your support is invaluable, and we'll continue to provide the best service.

AS

Anu S.  
Director of Operations  
Education Management  
Used the software for: 6-12 months

### "Why Opus1.io works well for our organization"

February 1, 2024

5.0

Really enjoying it, and find it useful to manage many aspects of operations.

Pros

It is a multifaceted and the ability to communicate with families through the same tool is important to help achieve excellent customer service.

Cons

There are glitches like there would be in any program. Items like online attendance not being marked after taking batch attendance. If two appointments are being booked for the same time slot, and they are within a few minutes of each other, a double booking happens.

Review Source

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