# Page 2 | Opus1.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Opus1.io the right Music School solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10014058/Opus1/reviews --- Opus1.io 4.9 (68) [View alternatives](https://www.capterra.com/p/10014058/Opus1/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Opus1.io ## Showing most helpful reviews Showing 26-50 of 68 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DP Deborah P. Owner Music Used the software for: 2+ years ### "Great Value for the Money - and Indispensable if your school is growing!" December 20, 2025 5.0 Excellent. I am a loyal fan!! Great training, great support, and invaluable features! They also are continually adding more features and improving the system. Top notch all around! Pros Before we changed to Opus 1 there was so much backoffice work to be done when a student signed up. Now, when they sign up online there is very little additional tasks to be done. Now that we have doubled in size I'm so grateful for all of Opus's time saving features. I have Opus Plus so we have texting whih is amazing - all our texting comes and goes through it so we have record of everything in each family's account. Also, the support is better than any other company I have interacted with. Quick response, accurate info, and the Opus team goes above and beyond to help figure out anything I throw at them! Cons I have yet to really feel I can trust all of the reporting - the figures on the dashboard don't always seem to make sense. But I feel like it has improved since we started. Switched from [My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/) We wanted online scheduling to be more robust. Review Source AG Ashley G. Owner Music Used the software for: 1-2 years ### "Just do it! Worth the switch to grow your business!" December 20, 2025 5.0 Overall I am very pleased for my switch to using Opus1 for our music studio. I love that I am able to be "open for business" even when our physical location is closed. 100% online registration and ease of customer portal usage. Smooth invoice transactions and reporting features as well. Pros How organized this software is to use as a whole. It's a bit tedious to set up BUT once it's all setup and running as it should be, it's fantastic! Very robust compared to it's competitors on the market for Music School CRM - organization, scheduling and invoicing customers. Cons Since the system is so robust on its automation that it does take a little learning curve to get used to adding or scheduling things just right to get it to work for your specific business model. Switched from [My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/) Opus1 is a USA based company so that makes paying my subscription easier. MMS is a Canadian company so there was a service charge associated from a different company. Also the overall ease of using the system in general for all of our studio scheduling needs and invoice processing was way smoother. So many invoicing issues with MMS using Stripe or PayPal in general. Review Source jL john L. founder Music Used the software for: 2+ years ### "Easy, fast, reliable ... better. " December 31, 2025 5.0 Easy. Its a very intuitive interface, for the most part, and they keep adding features and improving it. Pros Its reliable. My previous service was error-ridden. Opus1 is fast, intuitive and reliable. The scheduling error rate dropped 500% the month I switched over. Cons The calendar interface. They have very slightly grey lines that demarcate the hours, and when a few teachers and full schedules, they cover over those markers easily, and I misread it constantly - telling someone that 4pm is open when its really 5pm. I really, really really wish they'd just fill in the even-numbered hours with grey, rather than relying on those thin lines that just don't work well for a busy schedule. Sure, I can be more diligent and double check everything, but that's needless time and effort than can be easily solved with a UI improvement. Switched from [TeacherZone](https://www.capterra.com/p/180298/Teacher-Zone/) teacherzone was highly unreliable and their customer support blamed user error, knowing it was their product. Very upset. Review Source SN Sonja N. Owner Music Used the software for: 2+ years ### "Good with room to grow." December 18, 2025 4.0 It's good, and with better reporting could be much better. We want to know how many unique students are registered each week, even if they are absent. We have unlimited make up lessons, so those students with credits get missed or double-counted if they use their credit. Pros User experience is clean and professional, so it gives a good first impression to our music studio clients. Cons The reporting is messy. We often have to make manual head counts for our studio to get accurate enrollment numbers for our lessons, which are 90% group lessons, because the reporting is unclear. We would love clear, concise reports that are easily downloadable. Switched from [My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/) Group scheduling works better and is user friendly. Review Source CK Chris K. Studio Coordinator Music Used the software for: 1-2 years ### "Booking made easy!" December 18, 2025 5.0 After switching from a different studio management software, taking care of my studio has been a breeze! Pros I really appreciate the ease of use with booking and changing recurring lessons for students. The daily spotlight makes it easy to check for new students and unpaid tuition. Cons It would be nice to change a recurring lesson from a different day and time on the individual lesson page. I really wish there was dark mode! Switched from [TeacherZone](https://www.capterra.com/p/180298/Teacher-Zone/) Having to manually book a recurring billing plan after a student signs up as well as terminating the billing plan was a chore that made managing a large studio a hassle. Opus1 makes this portion a breeze! Review Source JY Juliet Y. Executive Director Performing Arts Used the software for: 1-2 years ### "A powerful, education-focused platform that keeps improving" December 30, 2025 5.0 Opus1 has become the operational backbone of our organization. We use it daily for student management, scheduling, billing, communication, and reporting across multiple programs. While there is a learning curve—especially for administrators—the platform is clearly designed with arts education in mind and offers depth and flexibility that generic systems don’t. Once workflows are established, it significantly improves efficiency, and the team’s ongoing updates and responsiveness to feedback make it a strong long-term solution. Pros Designed specifically for arts education organizations Excellent customer support and responsiveness Deep functionality for lessons, classes, and scheduling Ongoing improvements and feature development Scales well as an organization grows Cons Steeper learning curve for administrators Some features require thoughtful setup to work optimally Improvement requests for existing products are not always prioritized over implementation of new products Switched from [Fons](https://www.capterra.com/p/171305/Fons/)[TeacherZone](https://www.capterra.com/p/180298/Teacher-Zone/) TeacherZone was so complicated we never even finished implementing it. Fons is great but didn't have the scalability and automation we needed for a school our size. Review Source SF Sharon F. Studio Manager Music Used the software for: 2+ years ### "There’s No Going Back" July 23, 2025 5.0 My experience has been great! It made our job so much easier. I’m always impressed by how they continuously improve the platform. Also, the support team is fantastic! Pros Opus1.io has many functions that make managing student lessons so easy. Our company has tried a few other platforms, but we've been sticking with Opus for years now because it just works so well. The scheduling, self-booking/enrolling, waitlist, etc, all these features are super convenient and save us so much time. Also, every time they roll out a new function, I’m always surprised by their creativity, helping take a lot of the load off us with features that make managing everything a lot smoother, especially when proposal and self-booking functions came out. I can’t imagine going back to anything else! Cons It can get a little tricky to stay organized when managing a large number of students. As the number of studios and student lists grows, the interface can feel a bit overwhelming at times. That said, I know the team is constantly working to improve, and I’m hopeful that future updates will make handling multiple studios even easier. Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) chaotic interface, hard to use, and bugs Review Source AE Amy E. Owner Music Used the software for: 1-2 years ### "Opus1 at Altitunes " December 18, 2025 5.0 The best platform we've used. It does so much and has great support. It's able to scale as we grow and constantly getting better. Pros It works well for both our group classes and private lessons. The self booking is key for us. We like how the communication can be in one place (text and voicemail). It helps our admin staff with communication. Cons I wish the promotions for sessions could be set for specific classes or payment plans. Promotions work great for the private classes but not as well for groups (opus1 plus) Alternatives considered [My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/) Reason for choosing Opus1.io Self booking and the way opus handled larger groups. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) My music staff didn't handle group classes well and mind body was not meant for music schools. Review Source IC Israel C. General Manager Music Used the software for: 2+ years ### "Best service" May 19, 2025 5.0 The overall experience has been very positive, and one of the standout aspects is the knowledgeable and helpful staff. If any issues do come up, they are addressed quickly and efficiently by a team that clearly knows what they’re doing. It’s reassuring to know that support is available and competent, which adds an extra layer of confidence when using the product or service. Their professionalism and willingness to assist make a big difference and enhance the overall user experience. Combined with ease of use and strong performance, this level of support truly rounds out a reliable and satisfying experience. Pros The thing I would highlight the most is the ease of use. It stands out immediately and makes the overall experience smooth and enjoyable. From the moment you start using it, everything feels intuitive and straightforward. You don’t have to spend time learning complex features or searching for help—it just works. Whether you’re a beginner or someone with more experience, the simplicity ensures that you can focus on what you need to do without frustration. This level of user-friendliness is rare and incredibly valuable, making it a top reason I would recommend it to others without hesitation. Cons There isn’t much I would say is negative. Overall, the experience has been overwhelmingly positive. Everything functions as expected, and any minor issues are so small they hardly feel worth mentioning. Review Source KS Kat S. Owner Music Used the software for: 6-12 months ### "We really like Opus1! " May 19, 2025 5.0 This has been a very positive experience. Your sales staff was not pushy in the least and made just the right amount of connections to keep them on our radar until we were ready to pull the trigger. The transition team was well informed and were very patient with all of our questions and the weird ways we had out business set up. Its been an absolute net positive on just about every aspect of our school. Pros Opus1 has been a game changer in the ease of scheduling our teachers and classes. We were running off an obscure combo of G suite, specialty spreadsheets, and our own brains and after we made the transition to Opus1 it has freed a ton of admin time. Cons I feel that the owner could control more aspects of the Opus 1 experience such as having easier ways to offer individual discounts, one-off lessons, etc. For example being able to put a lesson into the calendar backdated for record keeping purposes if someone makes a mistake and removes from calendar. Review Source RMK Reagan Mae K. Vice-President, Director of Community Engagement Music Used the software for: 6-12 months ### "Great CRM for a Music Studio or a Service Based Business!" May 19, 2025 5.0 Overall, it's been a positive experience with Opus1.io. The client portal is a huge bonus, and having the option of having new and existing clients be able to book online is great. The "makeup credit" function for our lessons has been amazing - as students can cancel and rebook a makeup lessons without going through our admin team. Pros I love the ease of use and layout of scheduling for the instructors and other staff. The colour coding of various lessons/service types is super great, and offers a fast glance at the upcoming clients that will attend. We primarily Opus.io as a CRM/Schedule Manager for music lessons and other music groups/services. The online booking for staff and students is great, and helps alleviate some of the load for booking on the admin team. Opus.io's layout is appealing to the eyes, and the schedule filters are great. Cons It was a little bit of a learning curve to understand the subscriptions and the accounting bits, BUT overall, it is comprehensive and works well once you understand how the subscriptions and memberships work. Switched from [My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/) The online booking system for Opus.io was a huge pull for us, as well as the subscription/payment system. Review Source Response from Opus1.io May 21, 2025 Thank you so much for your thoughtful review! We're happy to hear how Opus1 has streamlined your scheduling and booking processes, and we appreciate your insights as we continue to improve. MC Monika C. Administrator Music Used the software for: 1-2 years ### "Opus1 2025 Review" December 18, 2025 4.0 I appreciate Opus1 and all that it offers for our school! The support team via the live chat is great, thank you for all that you do! Pros Scheduling, service, functionality for our boutique music school works well, it is pretty user friendly. I appreciate the live support chat, our team uses that a lot here! Cons We have had multiple feature requests put in place for months and have not received any update on them. For example, we need automatic credits to be issued to our students who who subscribed to our Flex Plans (1x60 min, 1x45, 2x60, and 2x45 min memberships). For these memberships we have to manually go in and individually issue credits when invoices process, this is a feature we highly need because the flex memberships are becoming unmanageable for the team here. Review Source Chris M. Founder Music Used the software for: 2+ years ### "Opus saves us time and money" April 29, 2025 5.0 The customer support has been really great. Their speed of development is great too. Pros Opus really helped us save hours of time booking appointments and scale up to another level of growth. We had software in the past that combined the calendar and billing, but could only generate invoices. This meant we spent a significant amount of time chasing down invoices. Sometimes lessons were taken without being paid for yet. Having integrated texting in the account really helps as well. The student name pops up with each text message and is tied to the account. This saves a HUGE amount of time. We also can use opus to manage our recitals well. Cons Opus is powerful and has a lot of options this is great because it allows us to run the school the way we want to. It would be helpful to have more flexibility around billing automation though. We want our unused lesson credits to rollover every month. Occasionally students struggle to book their lesson on mobile phones. They can self book, but there is room for improvement here. Especially when our teachers have busy schedules, there should be a button asking "Need help?" to initiate a text. Sometimes customers think they scheduled a lesson on mobile, but they haven't completed the checkout process. Perhaps a clear progress bar at the TOP of the mobile booking page would help with this. The billing can get really confusing with credits, refunds, discounts etc. Would be great to have more clarity around how billing is done so everyone can do it. Alternatives considered [Fons](https://www.capterra.com/p/171305/Fons/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[TeacherZone](https://www.capterra.com/p/180298/Teacher-Zone/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing Opus1.io It works better for a large school and the other services didn't have the flexibility to support our type of school. Switched from [Full Slate](https://www.capterra.com/p/114652/Full-Slate/)[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/) Our growth was getting slowed down by the amount of time it took to do billing. Switch helped reduce a lot of costs and mistakes. Review Source Response from Opus1.io May 5, 2025 Thank you for your thoughtful review and for being a great partner! We especially appreciate the feedback on how we can make Opus1 even better for your school! SM Scott M. Co-Owner Music Used the software for: 1-2 years ### "Opus1.io ROCKS!!!!" April 11, 2025 5.0 We only wish this system was available many years ago. We're incredibly happy to be using it now. Pros Extremely well thought out system built specifically for our industry. It really was built to tackle nearly all our pain points. We looked at all the rest and nobody else compares. The number one feature we love is the automated wait list. I have yet to see another system do this anywhere near as well. The ability for the customer to be able to log in and manage their schedule, cancel and schedule makeup lessons, has reduced the workload at our front desk immensely. Emails dropped by 95% immediately after implementing SMS. Responses to SMS are nearly immediate making scheduling tasks far more efficient. The ability for new students to self-book lessons on our website and the onboarding process for new students and tracking the progress of prospects is amazing! All this makes it easier for us to manage hundreds of weekly recurring lessons. Cons The nature of billing on the 1st of the month makes scheduling payments for rental instruments a bit tricky. Their solution to timing auto-payments on days other than the 1st of the month is a bit clunky. Alternatives considered [TeacherZone](https://www.capterra.com/p/180298/Teacher-Zone/) Reason for choosing Opus1.io Studio Auto Pilot had some nice features that were an improvement from Mindbody but it still didn't meet more than 80% of our needs. Opus1.io met over 95%. We used TeacherZone during the pandemic but ran it parallel to MindBody since I never fully trusted it. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) MBO was designed for classes, not weekly recurring lessons. Even so, we were with them for 16 years until we finally found Opus1.io, a system worth making the switch. Review Source Response from Opus1.io April 15, 2025 Thank you so much for the kind words! We're happy to hear that Opus1.io has been such a benefit to your school! And on behalf of all of our customers, present and future, thank you for always sharing your insights and product improvement ideas. You truly help us make it better for everyone. Grateful to have you in the Opus1 family! 💜🎶 TG Tyler G. Director of Marketing Music Used the software for: 6-12 months ### "Roxy Music" May 27, 2025 4.0 Opus is a great product. I've been talking to the sales Guys and I know that updating reporting is a large priority for them right now. Once that gets Optimized it will be a 5/5 product I would highly recommend Opus for anyone changing there system. It helped us increase our monthly lesson revenue by over 10K Pros Automated Billing Subscriptions, Scheduler, CRM is helpful! Automated scheduling Rocks! Dependent Account Manager relationship is very helpful Cons Reporting could be improved to get metrics like: Overall Monthly Churn Customer Lifetime Value Tracking used Credits would be helpful Easily Finding my (Invoices minus Credits) each month would be fantastic! I wish the Lead Page was more customizable (Embedding Videos, Alternate Thank you Pages based on Criteria for User) Alternatives considered [My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/) Reason for choosing Opus1.io It didn't bill based on instructors which is helpful for scaling it does bill based on students though Review Source EH Elizabeth H. Manager and Teacher Music Used the software for: 2+ years ### "Great Support & Powerful Scheduling " May 10, 2025 5.0 Good! The support is there for me when I need it. Opus is the best scheduling platform I've used. Pros The "get live support" is amazing. I love that we can batch or singular email/text. I love that we can host so many teachers and students with intricate schedules. I love that we can see details and timestamps in the "prospects" on each account Cons The credits add up over time. Students can over over $200 of credits while we're still invoicing them. We have to manually apply each credit. The reporting is unclear - it's not clear how much revenue is coming in after discounts and credits Switched from [My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/) I started right after the switch but I think it was because we had too many students/locations Review Source Response from Opus1.io May 12, 2025 We appreciate you taking the time to leave such a thoughtful review! And your product feedback is always well articulated and received, Elizabeth. JN Jeff N. Director Music Used the software for: 2+ years ### "Best music school software out there!" May 20, 2025 5.0 Excellent! I’ve been an early Opus user since right after they launched and coming from Mindbody it was a breath of fresh air. I love that \[sensitive content hidden\] and his team are open to suggestions and improving the software. It makes running my schools so much easier and really takes a lot of the heavy lifting out of the equation. Pros Opus 1 is hands down the best music school management software out there. It does a great job at covering just about anything you could think of in regards to running a music studio and it keeps getting better! Cons The interface could be a bit more user friendly, but overall it’s not bad. They keep improving it as well, but there are sometimes weird glitches. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was too limiting and they didn’t want music schools using it as they created too many issues. Review Source PC Pamela C. Director Music Used the software for: 6-12 months ### "Happy with Opus1." May 19, 2025 5.0 I am very happy with Opus1. It is the 4th calendar I've tried, and although it is 3 times as expensive, it is worth the additional money for the peace of mind knowing that payments go through easily and it is easy to see what is available for new clients. Pros Easy to read, automatic charges, instant customer support. Now I'm just filling it up to meet your minimum. Cons A pain to add blocked time. Again, annoyed that I have to say a lot to give you a review. this is it. Alternatives considered [Sawyer](https://www.capterra.com/p/163567/Sawyer/) Reason for choosing Opus1.io Opus1 seemed more suited to my school's needs. Switched from [Fons](https://www.capterra.com/p/171305/Fons/) Fons was a hassle every day. Confusing to see if customers were charged, confusing to read payroll, and just a pain. Review Source KS Kylle S. Manager Music Used the software for: 2+ years ### "Helpful platform for growing music studios" December 18, 2025 5.0 Overall, Opus1 has been a positive experience—it keeps our scheduling and inquiries organized in one place, helps our team stay on the same page, and makes handoffs and follow-ups much smoother. Pros What I like most is the team visibility and continuity: notes and status updates live in the system, so we don’t have to rely on one person’s memory and handoffs are much cleaner. Cons I would love a little more flexibility in the prospects/inquiry pipeline—especially an easy way to track contact attempts (call/text/email), a list for number of contacts, and timing automation between follow-ups attempts. Review Source RH Rebecca H. Administrator and teacher Music Used the software for: 1-2 years ### "Excellent service overall" May 19, 2025 5.0 Overall I’m so glad we decided to use Opus1 for our music school, as suggested by a friend who also uses it for his school. It’s pretty user friendly. Customer service is great, but not always super fast (sometimes I’ll have to wait several hours for a reply, but when they do get back they’re extremely courteous and helpful). Overall I would definitely recommend Opus1 to fellow music school owners, and I hope that they continue to make upgrades and improvements as needed. Pros Opus1 does the heavy lifting when it comes to scheduling, which makes my life much easier as an owner. Cons I wish there were more ways to do cancellations/credit issuance en masse instead of individually. Same with when I need to send refunds for an unexpected closure. Review Source DO Derek O. Co-owner Music Used the software for: 6-12 months ### "Great CRM for music schools" May 22, 2025 5.0 Great service, great team, delivers the goods on time and does what they claim it does. Many CRM salespeople will BS you, they do not. Pros Everything this company says it will do, it does! Reliable CRM! Scheduling, payments, reliability!!! Cons Sometimes can get over-complicated when setting up, but once it is, you're ready to rock. Sometimes the stats can be confusing, but overall insightful. Switched from [TeacherZone](https://www.capterra.com/p/180298/Teacher-Zone/) Opus was better at communications and 10x more reliable. Review Source CE Chad E. president Music Used the software for: 2+ years ### "Opus1 Review" December 24, 2025 5.0 Opus1 is by far the best software system we've ever used and we've tried a few of them! I highly recommend it. Pros The automation is amazing! I also love that I can bulk email and text from the calendar view. Opus plus is great too! Cons All software systems have their quirks but Opus has the least of them by far. Some of the reporting is a little different that what I would like. Review Source CM Charge M. CEO Music Used the software for: 2+ years ### "I love Opus1" June 30, 2025 5.0 It has changed my business. Without it, I would have to hire 5 more people. It's responsible for our ability to double in size in less than 2 years. Pros It's usefulness is unparalleled in my industry. I'm not sure that I can narrow it down to one thing. This web application is second to none. Cons The lack of customization in some ways. There are color schemes that can't be changed, and you can't store any commonly-used images anywhere. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) It was a free trial of Opus1. We weren't unhappy with Acuity, but we had no idea that something like Opus1 existed. It was a no-brainer once the trial began. Review Source HK Hyo K. Operations Director Music Used the software for: 1-2 years ### "Another happy customer" December 18, 2025 4.0 Overall it made the job a lot less repetitive and helps with resolving issues around the lessons while not being tied down to redundant tasks. Pros As an admin, canceling and rescheduling last minute notices took a lot of time and pressure off my plate. Cons Noticed a small bug where the messages are sent out of order if some actions are done quickly one after another. Also it is quite hard to import a list of contacts. Review Source GR George R. Owner Music Used the software for: 1-2 years ### "Opus1.io is a Complete Solution Built For Music Schools" May 20, 2025 5.0 It's changed my understanding of my business, streamlined everything (CRM, Calendar, Billing, SMS, Email Campaigns) into one login. Honestly, my business is healthier because of Opus1.io Pros Opus1.io was designed for music schools by a music school. Unlike other options, the product is a COMPLETE offering - not a partial offering. It's inclusion of SMS texting, Email Campaigns, CRM, Scheduling, Billing, Invoicing, Reminders - all of it - used to require 5+ subscriptions and logins. Nothing will make me go back to spreadsheets, separate CRMs and multiple logins again. Cons I don't have any complaints about Opus1.io. I guess if I could have one feature that isn't available, it would be an iPhone app of some kind. Switched from [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Opus1.io provided me with a complete solution. It was the first product to do so. Review Source Similar Products Featured