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GDPR-compliant ticketing system that helps businesses with knowledge base management, multi-channel communication, and more. etrack1 is for customer centres with passionate customer service managers and employees who find that shared Outlook folders, or their current ticketing / CRM / telephone system, offers more challenges than solutions. etrack1 is for customer service managers and employees who know they can provide much better service and do their work significantly more efficient if they have the best available tools. etrack1 is for customer service managers and employees who need our experience from hundreds of implementations. For those who do not want to buy technology from one place, implementation from another and get support from a third. etrack1 is for customer service managers and employees who want to develop their customer service, and who have recognised that they can't do this without the best tools and a dedicated business partner.
Provider
Indicia Danmark
Located In
Denmark
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
In Person, Live Online, Webinars, Documentation, Videos
Support
Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base
etrack1 is for customer centres with passionate customer service managers and employees in medium to large businesses world wide.
Content Source: etrack1
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