--- title: "modONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is modONE the right Safety Management solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10014089/modONE/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- modONE 4.9 (32) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of modONE Ease of use 4.6 Customer Service 5.0 ## Pros and Cons in Reviews AD Allen D Safety ConsultantConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “Every team member continues to benefit from the platform's targeted toolbox talks, real-time tracking, and comprehension checks—leading to higher engagement, better risk awareness, and measurable improvements in our safety performance and culture.“ January 12, 2026 AA Anthony A Safety ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “I found ModONE extremely difficult to dislike but I would like to see more safety topics in landscaping.“ January 13, 2026 TA Thomas A Risk ManagerInsurance, 11 - 50 employeesUsed the software for: 1-2 years. “ModOne is an innovative safety tool that not only allows you to send safety related content to your employee's mobile phone, but the user-friendly dashboard allows you to monitor which employees engage with the content.“ January 21, 2026 DL Douglas L Director of SafetyConstruction, 501 - 1,000 employeesUsed the software for: 1-2 years. “The SafetyBot content creator is an excellent tool that aids in developing industry specific training, making training content impactful to our employees.“ January 12, 2026 FB Fiore B Director of OperationsConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “Having these weekly safety discussions sent to our technicians each week and being able to track their participation has been a gamechanger! “ January 12, 2026 ## Showing most helpful reviews Showing 1-25 of 32 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Director of Safety Used the software for: Less than 1 year ### "modONE is number 1!" April 29, 2026 5.0 Very positive. The team has always helped when needed and is very responsive. Set up was easy with the help of the team. Navigation through the system was a little tricky at first but is easily adaptable. Pros It's easy to use and navigate. The quiz's at the end of each session is a great addition to the content. Set up was easy for employees and the SMS option is awesome. Cons Creating my own content. But this is being addressed. The one other item is the screen will log you out if open for too long. Not a huge issue just need to log back in. Review Source R Reviewer Human Resources Used the software for: Less than 1 year ### "Sonia Well/ Human Resources" March 31, 2026 5.0 It has been exceptionally great!! Every time I have a question, I know I will get an answer right away. Pros The exceptional customer service. Everyone I've spoken to has always been more than willing to help. Cons I do not have a negative comment on this subject, as all of our experiences have been nothing bus postive, Review Source R Reviewer Carpenter Apprentice Used the software for: 1-3 years ### "Just one complaint" March 30, 2026 5.0 Considering the only con i have is the login process sometimes being an issue, I’d say my overall experience is a 9 out of 10. Pros I didn’t need to download anything — modONE sends safety content directly by email or SMS, and the Teams Portal makes it simple to access, complete, and stay accountable on any device. Cons Sometimes a little glitchy logging in. So not being able to download an app is kind of a drawback as well. Review Source R Reviewer Director of Operations Used the software for: Less than 1 year ### "Director of Operations" February 24, 2026 4.0 Overall, my experience with modONE has been positive. It gives me visibility into safety and compliance and makes it easier to confirm training and documentation are completed, although I still have to track down individuals who haven’t finished their training. Pros What I liked most was the visibility. It makes safety and compliance trackable instead of conversational. I can see who has completed training, is compliant, and follows procedures in a single platform. The transparency gives me proof instead of assumptions. Cons Getting everyone comfortable using it consistently requires ongoing coaching and reminders, especially for team members who aren’t very tech-savvy. It also requires frequent updates to mark people out when they aren’t working that week due to vacation, low volume, or workers’ comp. As a Director, I’m not able to mark employees out myself. No easy-to-use app. Review Source R Reviewer Director of Risk Management Used the software for: 3-5 years ### "A robust and resilient safety platform" February 23, 2026 5.0 Absolutely wonderful. This platform has allowed us to increase the knowledge base of our employees, thus, making them safer and more productive employees in the workplace. Pros It is a robust safety platform that allows us to communicate safety content to the employees across the country, ensuring that they are up to date on what we need them to know. Cons Nothing. We like everything about modONE. The only time it has failed, is when I fail it by doing something incorrect on my end. Review Source R Reviewer Risk Manager Used the software for: 1-3 years ### "A great investment in safety! " January 22, 2026 5.0 ModOne is the best safety training tool I have ever encountered. The ability to provide pertinent safety materials directly to employees in an easy to digest format is a game changer. Excellent value to cost ratio! Pros ModOne is an innovative safety tool that not only allows you to send safety related content to your employee's mobile phone, but the user-friendly dashboard allows you to monitor which employees engage with the content. The content scheduler makes consistent safety messaging a breeze. In addition, the system is very flexible and offers a high level of customization. This is all tied together by excellent customer service. Cons Our experience has been positive. I am constantly learning about features that continue to enhance the experience. Review Source R Reviewer Safety Consultant Used the software for: 1-3 years ### "modONE produces positive results" January 14, 2026 5.0 After several years of consistent use, we're still extremely satisfied with modONE's straightforward interface and exceptional return on investment. Every team member continues to benefit from the platform's targeted toolbox talks, real-time tracking, and comprehension checks—leading to higher engagement, better risk awareness, and measurable improvements in our safety performance and culture. Pros modONE delivers clear, concise, and highly relevant safety messages directly to my clients' employees—right when they need them, via text or email with no app required. These on-demand toolbox talks and quick training sessions keep critical safety topics front and center, helping ingrain a true safety-first mindset into the workplace culture. As a result, we've seen stronger risk management, better engagement, and a noticeable reduction in preventable incidents. Cons So far, our team has had zero negative experiences with modONE. The support team is exceptionally responsive, addressing and resolving every question or minor issue we've raised quickly and effectively. This level of reliable service has made implementation and ongoing use smooth and hassle-free. Review Source R Reviewer Safety Manager Used the software for: 1-3 years ### "ModONE review " January 14, 2026 5.0 My overall experience with modONE was very positive. The platform was easy to navigate, worked smoothly, and made tasks simple to complete. I found it efficient, user-friendly, and helpful throughout my experience. Pros What I liked most about modONE was how intuitive and user-friendly the platform is. From the beginning, everything felt well-organized and easy to navigate, which made learning and using it smooth and stress-free. I also appreciated the flexibility modON offers—it adapts well to different needs and allows users to customize their experience without feeling overwhelmed. The performance was reliable, and features worked seamlessly, which saved time and improved overall safety and productivity Overall, modONE stands out for its simplicity, efficiency, and thoughtful design, making it both practical and enjoyable to use. Cons I found ModONE extremely difficult to dislike but I would like to see more safety topics in landscaping. Review Source R Reviewer Director of Operations Used the software for: Less than 1 year ### "Invest in the Safety of your team!" January 14, 2026 5.0 Having these weekly safety discussions sent to our technicians each week and being able to track their participation has been a gamechanger! We highly recommend ModOne! Pros We love the easy to use dashboard! Automatic Weekly Safe Discussions sent right to our Technicians is amazing! Cons Our experience has been great! Five Stars Review Source R Reviewer Director of Safety Used the software for: 1-3 years ### "A Safety Platform with a lot of versatility!" January 13, 2026 5.0 ModOne is our preferred safety management platform for safety training because it simplifies employee engagement, allows for the easy development of industry specific training and gives us real-time tracking for individual and company performance. Pros ModOne is an outstanding product. There are several features to ModOne that I like. The SafetyBot content creator is an excellent tool that aids in developing industry specific training, making training content impactful to our employees. The Content Schedule allows us to pre-load training up to a year in advance, and we use this feature to schedule training based on industry standards and lagging injury indicators to have the biggest impact on educating the workforce. The Dashboard gives a clear picture of where the location is performing daily while the Engagement Insights allows for an easy review of overall performance and employee participation over a period of time. This is great to measure overall safety engagement trends. Cons The System Library has lots of topics, but many of the topics were too general in nature for us to use, we developed much of our content through SafetyBot. Review Source R Reviewer Corporate Safety Director Used the software for: 1-3 years ### "modONE is Worthwhile" December 6, 2023 5.0 modONE has been a great benefit to our company. It has helped manage an area that was frustrating to manage in the past and there has been greater accountability as a result. From the moment we started setting up modONE, the support has been outstanding. When changes have been suggested to benefit the use of the system, the programmer goes out of their way to try to implement those changes. If they can't do it, they will inform you. If it's a good suggestion, they say, I like that idea, and next update there it is. The support is world-class. Pros The ability to view the dashboard in real time is a great feature. Having the ability to create your content with the help of SafetBot and the ability to embed videos into the content is a bonus. The fact that content can be resent to those individuals who may be behind or forgot to fully complete their safety discussion helps me to ensure all employees are getting their training. Also, the fact that no one has to download an app is great and was a main selling point for our company. Cons The audit function is my least used function. It is a great tool but we utilize an audit tool in another software program the company utilizes for job management. Review Source R Reviewer Safety Manager Used the software for: Less than 1 year ### "ModeOne a great Safety Asset" December 18, 2025 5.0 Pros Safety and risk management along with simplicity of use , the ability to communicate with workers when needed Cons Nothing at all it has been a wonderful experience and an excellent safety asset for our company to have Review Source R Reviewer Project Coordinator Used the software for: Less than 1 year ### "Building Real Safety Engagement" December 22, 2025 5.0 Overall, modONE has been a strong addition to our safety program. It is an effective tool for reinforcing safety culture, documenting engagement, and supporting ongoing training. While it can be used to deliver videos, we intentionally use it (at least for now) for short, low-effort weekly touchpoints to encourage participation rather than overload crews. Shifting responsibility for engagement to individuals - rather than adding another task for superintendents - has been a huge relief and aligns well with how we want safety to function culturally. Pros The customer support has been excellent - responsive, accessible, genuinely helpful. We switched to modONE specifically for the SMS delivery model which eliminates the need for another app and removes a major barrier to adoption. I really appreciate the flexibility of the platform and the individual accountability it creates. Engagement is tracked at the individual level which helps build consistent habits over time. The ability to view engagement trends and compare them against provided targets is extremely valuable for guiding safety culture efforts. Cons There is a learning curve at the beginning. If you are deeply involved in the setup and daily use, the system feels intuitive - but for someone new, navigation can be confusing at first. I consider myself at least a moderately quick adapter and even I needed time to get oriented. The engagement targets are helpful but modONE could lean into them more with light gamification to help users gain confidence faster. Review Source R Reviewer Manager Used the software for: Less than 1 year ### "ModOne Makes Safety Training Simple and Effective" December 18, 2025 5.0 We’ve had a very positive experience with the ModOne Safety Training program. It’s easy to use, well organized, and helps keep our team accountable and engaged with safety requirements. The system supports strong documentation and reinforces a consistent safety culture. We would recommend ModOne to any company looking for a practical and user-friendly safety training solution. Pros Organization & structure – Keeps all safety documentation in one place, making it easy to track compliance. Cons Like any new program, it took me a little time to learn how to create content, but once I got the hang of it, the system is very easy to navigate and use. Review Source R Reviewer Director of Customer Relations Used the software for: 1-3 years ### "Seamless, Efficient Platform with Outstanding Support" December 19, 2025 5.0 My overall experience with Modone has been phenomenal. The system is seamless, efficient, and extremely helpful. The customer support provided by \[sensitive content hidden\] has been top-notch—they are always just a call, email, or text away. Both have made the transition to Modone smooth, easy, and effortless. Pros I appreciate how easy the platform is to manage and use. The paperless workflow, along with the ability to access it on both mobile devices and computers, makes it extremely convenient. It allows me to track who is taking quizzes, who is ignoring them, and who is passing or failing. I can also quickly identify participants who are not receiving emails or text messages due to disconnected phones or bounced emails. Overall, the system is seamless, efficient, and accessible from anywhere. Cons At this time, I do not have any negative feedback to share. If I had one suggestion, it would be to make the quiz topics more challenging or better tailored to the specific needs of the insulation industry. Other than that, everything has been running smoothly and meeting expectations. Review Source R Reviewer VP Used the software for: 1-3 years ### "Review of modone for the year." December 22, 2023 5.0 Love the fact that any problems I had were resolved with a quick response via email or call. Pros Easy to input for the guys in the field. Cons They changed things around a few times. Once you get use to one thing they changed it. Review Source R Reviewer Commercial Insurance Advisor Used the software for: 1-3 years ### "modONE is a Risk Management Advisor's Ultimate Tool" January 12, 2026 5.0 As a Risk Management Advisor, modONE has allowed me to customize their safety program allowing me to monitor and work with the client to achieve ultimate engagement. Pros The ability to take a safety program administered via paper to digital and know who is engaged in safety organizationally. Cons modONE is so automated, my clients let it run and forget to monitor on a regular basis, but when they do, they can see those employees that have not been engaged and they act. Review Source R Reviewer GM Used the software for: 1-3 years ### "Modone Review" January 9, 2026 4.0 In the beginning it was great I do think that we may move away from it since this is lacking HR tools Pros Automation that freed my time, no more paper documents for safety logs. I liked the dashboards that shows engagement Cons The interface isnt the most user friendly and not being able to automatically approve text messages in the app Review Source R Reviewer Risk Management Consultant Used the software for: 1-3 years ### "modONE review" December 12, 2025 5.0 This is a great tool for our clients, and they seem to really use them once they get the hang of it. Pros The ease of use is awesome. This quickly helps identify employees who are not participating in the safety topics and allows us to address that immediately. Customer Support is fantastic as well. Cons I would make it less clicks to get to certain sections of the platform. It's still easier to use but maybe have more tabs available to quickly get to what you're looking for. Review Source R Reviewer Risk Management Consultant Used the software for: Less than 1 year ### "modONE mitigating risk & promoting safety" December 10, 2025 5.0 Overall experience is fantastic, ease of use, cheap, & super simple to implement. I would recommend it for any company. Pros Extremely easy to use & implement into companies, very straightforward. Does a great job at keeping safety top of mind, as well as consolidating all of the safety information so you have it in the event that you would need it in the future. Mitigates risk & also helps you focus on risk that is specific to your company, full content library & ai bot that can help you make content as well as giving you the ability to upload your own. Extremely cheap & if you have a good insurance agent they can usually find you savings in premium pricing if you're using this program. Cons I really have a hard time coming up with what I don't like about modONE as I have had such a positive experience with it. Review Source R Reviewer President Used the software for: Less than 1 year ### "Quick meaningful safety meetings" December 12, 2025 5.0 My overall experience with modONE was very positive. The platform was straightforward, easy to use, and provided a clear structure that helped keep everything organized and efficient. Pros What I liked most about modONE was the clear structure and how easy it was to navigate. The format made it simple to understand expectations, track progress, and stay organized throughout the process. Cons It would be nice to send a reminder to the users that have not read their text that they have X amount of days until it expires. Review Source R Reviewer Vice President of Operations Used the software for: Less than 1 year ### "Simple with quick responses" January 8, 2025 4.0 Anytime I reach out with a question I always receive a quick response Pros Makes tracking our safety meetings and engagement easy and simple Cons When new items show up on the dashboard but not sure how they are calculated or any advanced notice on what is changing. Review Source R Reviewer Safety Manager Used the software for: Less than 1 year ### "Great way to keep safety connected" December 31, 2024 5.0 I have not been 100% involved but I really like the product and find it easy to keep safety reminders in my employee's hands. Pros A simple way to give toolbox talks to my crew. Cons It would be better to see easier tracking and ways to print out participation logs Review Source R Reviewer EHS Manager Used the software for: Less than 1 year ### "Initial impressions" May 20, 2024 5.0 Fantastic. I believe that I matter, my company matters, and they are proud of what they do. It shows in how they interact-and after all, customer service is what these types of programs are all about. I saw I had a team alongside me as I built and rolled out, and I believe that team will be there always. Pros Customer Support is fantastic. Not only do I feel valued as a client, but the company is also transparent. Many companies tried to appear as if they had it all together but couldn't answer direct questions during the sales "pitch". With modONE, I tried the free trial, and just kept going and going, I compared many different programs before I purchased, and tired many free trials, using this as the standard that I measured everyone else against. I kept coming back to modONE. It's great to just be able to use a program, instead of having to spend hours to learn how to talk to it first. Cons No real complaints, they were still rolling out a feature I wanted, but gave me a work-around to get past its implementation date. Who does that? Review Source R Reviewer Operations Manager Used the software for: Less than 1 year ### "Thinking of using modONE? That's a no brainer!" December 13, 2023 5.0 Nothing but a positive experience with a phenomenal product and the team behind it! Pros The ease of use across the board makes this product top-notch. From scheduling content, to creating safety training, to sending alerts about bad weather. It has it all! It has made my job managing the safety program more organized and streamlined. Not to mention the improvement to our safety culture! Cons I have ZERO qualms with the modONE software. Anytime I have had a technical issue the support team has handled it within minutes! 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