# FITR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is FITR the right Fitness solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10014095/Fitr/reviews

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FITR

4.7 (24)

[View alternatives](https://www.capterra.com/p/10014095/Fitr/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of FITR

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

MS

Maddie S

CEOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“I have had a great experience in terms of customer service etc, I just wish that some of the more basic features that other platforms offer (Like having several coaches able to gain admin access through their own accounts) were provided with FITR.“

December 20, 2024

TS

Tristram S

Online Fitness CoachHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months.

“I can't save a block of training as a template without exiting the builder“

December 21, 2024

KR

Kieran R

Personal Training Business OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months.

“My experience has been very seamless, they provide tutorials and have multiple informative pages on how to get set up plus any queries I have the chat team has always been quick to respond.“

February 3, 2025

IL

Isaac L

Online CoachHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“sensitive content hidden\] and the team are always extremely helpful with any additional requirements or tweaks we have asked of them. And would recommend to over coaches to use as their training platform.“

December 20, 2024

TS

Tristram S

Online Fitness CoachHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months.

“would be good to have a community to bounce some ideas of other users and get faster replies“

December 21, 2024

## Showing most helpful reviews

Showing 1-24 of 24 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Conor L.  
Coach  
Sports  
Used the software for: 1-2 years

### "Good app for any coach"

December 29, 2024

5.0

Clean and simple with nice features being added

Pros

easy to use and very slick in style. Easy for clients too

Cons

Not cheap compared to other apps out there

Review Source

VR

Verified Reviewer  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "FITR is the best personal training platform"

August 14, 2025

5.0

Amazing! Will recommend it to any personal coach wanting to grow and scale their business. If you want a platform for personal training that is real value for money and easy to use, give it a try.

Pros

Easy to use and great value for money. It has the best user interface of any personal training platform. I can build programs and attached as many clients to a program. I can even sell it using my own storefront on FITR. It saves me having to remake programs for each client. And I can still customise exercises for each client using the calendar schedule builder.

Cons

It didn't have all the features available, but they are launching new features every month so it's getting better every time.

Switched from

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[TrueCoach](https://www.capterra.com/p/155784/truecoach/)[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/)[Everfit](https://www.capterra.com/p/202837/Everfit/)

FITR is easier to use because I want to grow my PT business and FITR gives me to option to create a program that I can attached thousands of clients to, rather than only creating multiple programs.

Review Source

SC

Samuel C.  
Personal Trainer  
Sports  
Used the software for: 2+ years

### "Build Programming"

December 20, 2024

3.0

My overall experience with Fitr has been excellent. The platform is simple to use, and communication with the team has been great whenever issues arise. My experience has been positive, and I believe it will only get better as they continue to develop their systems.

Pros

Fitr is a simple and user-friendly app that allows coaches and trainers to deliver professional programming in one place.

Cons

The limited payment options in Fitr could be improved with a tiered system. Additionally, simplifying the process of checking previous results and weights would make it more user-friendly.

Alternatives considered

[SugarWOD](https://www.capterra.com/p/229043/SugarWOD/)[TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/)

Reason for choosing FITR

Overall Fitr seemed to be the easier platform to use and set up. The built-in payment system was a big plus.

Switched from

[TrueCoach](https://www.capterra.com/p/155784/truecoach/)

Fitr offered a built-in payment system whereas True Coach didn't have the option for people outside the US.

Review Source

CA

Charlie A.  
Coach  
Sports  
Used the software for: 1-2 years

### "Charlie Allen | WRK HRD"

December 20, 2024

5.0

Overall I've had a great experience and can't see myself leaving provided that my business continues to grow.

Pros

Great customer service. Being able to track a wide range of data points to monitor clients progress. The group chat is great for building a community and keeping everyone updated.

Cons

Programming for clients can be time consuming due to the blank canvas format. However, this also has it's pro's because you're able to include more details and instructions. Having the option to create / add my own benchmark exercises, rather than relying on the data base would be great. Also, having a built in 1RM predictor for basic strength exercises based upon the load, reps and RPE within a given set would be a great feature. I would be very happy to consult a member of your team to help put this in place. Needing to assign workouts on specific days of the week doesn't work well for many clients due to their busy / unpredictable schedules. Having the option to prescribe workouts in a certain order without assigning each workout to a specific day of the week would be a good addition. It would be great to have a members portal to keep educational resources for clients to access - If you could make this happen I would be over the moon.

Switched from

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[TrueCoach](https://www.capterra.com/p/155784/truecoach/)

The ability to offer programmes and services via the storefront was my initial reason for switching

Review Source

Response from FITR

December 23, 2024

Thanks so much for taking the time to write this review and it is great to hear how you are scaling your business with FITR. I will make sure this feedback gets passed onto the product team.

MS

Maddie S.  
CEO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great for trainers, but issues with scalability for online coaching company's"

December 20, 2024

4.0

I have had a great experience in terms of customer service etc, I just wish that some of the more basic features that other platforms offer (Like having several coaches able to gain admin access through their own accounts) were provided with FITR.

Pros

I love the tracks feature and the ability for me to message clients directly on workout logs even if they are in a group program

Cons

My biggest issue is that I cannot give another coach admin access. I have other coaches programming certain tracks and I have to give them my log in to do so. Which means they message their own clients with my profile which I don't like. Would really love to see some improvement here in order to be able to scale programs and businesses on this app.

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[TrueCoach](https://www.capterra.com/p/155784/truecoach/)[CoachRx](https://www.capterra.com/p/253158/CoachRx/)

Reason for choosing FITR

Because HWPO uses your platform and we are using a very similar model to them and felt confident making the investment based on that.

Review Source

TS

Tristram S.  
Online Fitness Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Fitr review"

December 21, 2024

5.0

pretty good. software is good. would be good to have a community to bounce some ideas of other users and get faster replies

Pros

the easy and fast programming view. its a lot easier to use than some other software I have used. I like programming to be fast, be able to duplicate lots of things. Programming can take a very long time

Cons

I can't save a block of training as a template without exiting the builder it takes to long to upload a new youtube video or demo video, it would be cool if was all in the same window. that few extra seconds of uploaded creates a lot of frustration built up when programming for 3-4 hours

Alternatives considered

[Everfit](https://www.capterra.com/p/202837/Everfit/)

Reason for choosing FITR

the group rolling calendar, and other program formats all for one price

Switched from

[Everfit](https://www.capterra.com/p/202837/Everfit/)

I wanted the group rolling calendar feature

Review Source

Response from FITR

December 23, 2024

Thank you for your kind review, I will make sure this feedback gets passed on to the product team.

CR

Christopher R.  
Coach  
Sports  
Used the software for: 2+ years

### "FITR - Easy to use, Clean and Simple 5 Stars from me as a Coach!"

December 20, 2024

5.0

I have been using Fitr for the last 3 years for my whole online Training Business and it has been amazing.

Pros

Ease of use when Programming, easy for my clients to use, smooth payment system, the ability tp upload videos and documents makes everything efficient and professional.

Cons

No Nutritional element built within the App

Switched from

[TrueCoach](https://www.capterra.com/p/155784/truecoach/)

Improvements in payments and relationship with owner

Review Source

AS

Anoop S.  
Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Must have for Coaches and Gyms!"

December 21, 2024

5.0

Ease to Scale, Usabulity is amazing Able to offer so much more in one platform.

Pros

Bench Marks Scalability Usability Customer Service!

Cons

\- Payments, Because They have control to easily Cancel has Caused a Bit of problems. - Nothing else Really its a Great Product!

Switched from

[TrueCoach](https://www.capterra.com/p/155784/truecoach/)[CoachRx](https://www.capterra.com/p/253158/CoachRx/)

Scalbility and BenchMark Features that i was looking For. Strofront and being able to Sell Rpogram of Different Length as well as ongoing Subcrisptions.

Review Source

Response from FITR

December 23, 2024

It's great to hear how much you're enjoying FITR! Thank you!

hW

harry W.  
strength and conditioning coach  
Sports  
Used the software for: 6-12 months

### "Great coaching software "

December 20, 2024

4.0

Been great so far, looking forward to the future my mentor has been trying to move me off fitr, i believe in this platform so will be using it for the foreseeable.

Pros

the ability to sell an array of products and programmes all under one roof. Constant evolution of the app is great.

Cons

Ability to group message certain clients rather than just the bulk message Ability to be categorise clients who need training

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

Reason for choosing FITR

cost, ease ability to run programmes together

Switched from

[TrueCoach](https://www.capterra.com/p/155784/truecoach/)

Value, personalisation, truecoach wasnt moving forward fitr was.

Review Source

Response from FITR

December 23, 2024

Thanks for this kind review, it's fantastic to hear how much you're enjoying using FITR. I will make sure this messaging feedback gets passed onto the product team, thank you.

JW

Josh W.  
Founder and Head Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Fitr is a great app for coaches and trainers!"

December 20, 2024

5.0

Overall, I am quite impressed with the app. It allows me the freedom to program exactly how I like to program, whenever I have an issue the support is quick to resolve it, and the constant updates are great to see and keeps me believing in the app.

Pros

Constant updates are great. Most other apps neglect constant updates/upgrades.

Cons

I used to not like how it was geared to ONLY online coaching. That has changed and I don't really have any issues with the app at the moment.

Switched from

[TrueCoach](https://www.capterra.com/p/155784/truecoach/)

TrueCoach wasn't innovating, it was exactly the same with the same bugs from the very beginning.

Review Source

IL

Isaac L.  
Online Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Fitr Review 2024"

December 20, 2024

5.0

Overall the experience has been really good! \[sensitive content hidden\] and the team are always extremely helpful with any additional requirements or tweaks we have asked of them. And would recommend to over coaches to use as their training platform.

Pros

As the head of programming for Red On we like the fact that we can programme from the strength 1RM personal records, and the team have been great when requesting new benchmarks to be created to assist us with our training for our athlete.

Cons

I'd love to be able to have two athletes calendars up at the same time and be able to move sessions across from athlete to athlete more easily. Its seems very clunky that i have to save sessions as a template and then paste them in. When on the athletes calendar its seems an easy fix to be able to click their name and be taking to their "overview' where i can then see their benchmarks. Instead I have to come back out and search the name again on the client list. A Personal record drop down tab or side dash bar that could be brought up whilst programming would be great.

Review Source

Response from FITR

December 23, 2024

Thanks for this review, it's great to hear how useful you are finding our personal records (previously known as benchmarks) feature. I will make sure this feedback gets passed onto the product team.

TI

Tomas I.  
Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Review by a coach"

December 25, 2024

4.0

Overall I really enjoy it as a coach as this is the platform that my work uses.

Pros

Easy to use, create programes, and get people on board.

Cons

I think the interface on the programming side could do with an overhaul or make it a bit easier to create a programe from scratch. Maybe like a puzzle game or a step by step and then be able to look at the overall week/month. Sometimes certain weeks get displaced on the UI making it long to look for it. Sometimes I wish I could have a different benchmark rather than a REP MAX or more or less than 7 or 10. It would be awesome if we could create our own benchmarks that we could assign to our own individual programmes as most of them do not suit what I do with my population.

Review Source

DW

Drew W.  
Physical Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "FITR review "

December 22, 2024

5.0

very good overall. I have had a few issues along the way but the app is updating frequently and the support team helps to solve all problems.

Pros

easy navigation. Great customer service. amazing brand integration.

Cons

inability to assign specific tracks to my coaching staff

Switched from

[TrueCoach](https://www.capterra.com/p/155784/truecoach/)

Did not like there UX. Needed something easier to navigate.

Review Source

Response from FITR

December 23, 2024

Thank you! We're excited for a 2025 packed full of releases!

TC

Toby C.  
Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "FITR Review"

December 20, 2024

5.0

Has been great! The Fitr team take on any ideas when trying to improve the final product for coaches & clients, which is great to be able to do. Haven’t had any complaints from clients, has only ever been positive feedback!

Pros

Functionality & ease of use from a coach and client perspective. Easy to program for clients and checkin with them via the app.

Cons

There is nothing to dislike! Team are really responsive

Switched from

[TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/)

For a more finished product, something that was easier for my clients and to manage on my end as far as programming

Review Source

LC

Leon C.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Leon Coupe Fitness FITR Review"

December 21, 2024

4.0

It's very good. I have barely lost any clients since they signed up, so it's clearly an effective coaching software.

Pros

Being able to white label the software and have my own app.

Cons

The FITR logo appears when sharing my link, rather than my own. Along with certain other features not currently included in the white label.

Review Source

Response from FITR

December 23, 2024

We're glad to hear how much you're enjoying using FITR. Keep your eyes out for our 2025 releases to combat this!

KR

Kieran R.  
Personal Training Business Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "FITR - Making my life as a coach easy. "

February 3, 2025

5.0

My experience has been very seamless, they provide tutorials and have multiple informative pages on how to get set up plus any queries I have the chat team has always been quick to respond.

Pros

As a coach its very easy to use, dealing with numerous clients at once. FITR has thought of lots of the different opportunities for a coach, providing a large variety of program options. Also with the regular updates the app is getting better and better.

Cons

Sometimes I find it hard to navigate, but the more I use it the easier it becomes.

Alternatives considered

[Everfit](https://www.capterra.com/p/202837/Everfit/)

Reason for choosing FITR

I liked that the programming structure had more freedom

Review Source

CR

Cris R.  
Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy to use, more coaching use, time saving "

December 22, 2024

5.0

Very good from a time managment and system perspective and really looking forward to using it more and more and getting the most out of it for client and myself

Pros

They are always trying to create and even greater experience for coach and client and are very helpful with navigating the platform

Cons

Haven’t come across any as of yet. It’s only going to get better

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Very glitchy and used to take soo much time to sort - Mypthub

Review Source

Response from FITR

December 23, 2024

Great to hear how you're finding FITR, thank you!

MK

Max K.  
Headcoach  
Sports  
Used the software for: 2+ years

### "MOTUS-Lab Review "

December 20, 2024

4.0

Works perfectly for my online group program. I also like that payments are included and I don't need do anything on top of the programing.

Pros

Really easy to use - All Features are available

Cons

That I can't change my old Stripe Account to a new one - Also the payouts seem to be a bit of problem for my tax advisor

Review Source

jL

josh L.  
personal trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "FitR is an excellent coaching platform"

December 22, 2024

5.0

I've had a rewarding experience so far with fitR, allowing me to expand my services

Pros

Easy to use, also client friendly. meets to the needs for my client base.

Cons

not being able to update workouts for clients on the app

Review Source

Response from FITR

December 23, 2024

Thanks for your kind review, great to hear how FITR is allowing you to scale your business.

GC

Gabriele C.  
Personal Trainer and Osteopath  
Sports  
Used the software for: 6-12 months

### "FITR Coaching App"

December 20, 2024

4.0

Extremely positive experience, some things could be improved, but it's the best coaching app I've tried

Pros

Ease of use, the ability to manage the training and nutrition of individual clients with the possibility of creating pre-set or customized programs based on their needs, and the ability to insert one's own video library.

Cons

High cost, customer profile management needs improvement

Switched from

[TrueCoach](https://www.capterra.com/p/155784/truecoach/)

it has less option and much harder to setting

Review Source

RC

Ryan C.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "5 Star software"

December 22, 2024

5.0

A brilliant piece of software. The ease of use for both online and face to face coaching makes my life so much easier.

Pros

Ease of use and how responsive the team are

Cons

The usability for face to face to coaching. But that’s now been fixed.

Switched from

[TrueCoach](https://www.capterra.com/p/155784/truecoach/)

Cost. Both cost the same however the features and customer service of FITr is what got me to transfer

Review Source

SAV

Stine Aagaard V.  
Personal trainer and coach  
Sports  
Used the software for: 2+ years

### "Satisfied coach"

December 20, 2024

5.0

Really nice and easy to use as a coach with a huge amount of extras

Pros

How easy it is to see clients progress, programming in real time, keeping up with payments, and communicate with clients. Fitr is always evolving keeping the product up to date

Cons

It has quite a cost when you exceed only 5 clients.

Review Source

JB

JOE B.  
Personal trainer and online coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best fitness app on the market"

December 23, 2024

5.0

Very good experience, easy to use and navigate, would recommend to people

Pros

Multiple training program types Extensive exercise library and ability to add your own

Cons

Needs a nutrition feature macros etc... The phone app needs upgrading for coaches

Review Source

DS

Dom S.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Perfect for trainers "

December 23, 2024

5.0

I have zero complaints regarding the fitr app

Pros

After searching endlessly for a platform that enabled me to not only programme effectively for my clients but also be user friendly for my clients to access and use there client app.

Cons

Every con that has ever come up has been address in a very timely manor by the developers

Alternatives considered

[Coach Catalyst](https://www.capterra.com/p/187707/Coach-Catalyst/)

Reason for choosing FITR

the fitr software had a better platform and now has better client interactions

Review Source

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