--- title: "Bottle360 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bottle360 Software - reviews, pricing plans, popular comparisons to other Winery products and more." source_url: "https://www.capterra.com/p/10014140/Bottle360/" page_type: "product" language: "en" --- # Bottle360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Bottle360 ## What is Bottle360? Bottle360's Direct to Consumer Wine software offers the best ecommerce, tasting room point of sale, and wine club features on the market. Wineries enjoy ease of use, and deeper funtionality, while significantly lowering costs. Clients experience better wine club build and processing including the ability to sort club shipments into segments. Tasting room POS offers multiple screen versions that follow individual users optimizing their ability for quick checkouts. Bottle360 SELLS MORE WINE! ## What is Bottle360 used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Winery](https://www.capterra.com/winery-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $169 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bottle360?[Manage this product listing](https://www.g2.com/products/bottle360/claim_requests/new?auto=true) ## Bottle360 Overview Updated September 2026 AI summary Bottle360 offers wineries and related businesses a platform to manage sales, inventory, and customer engagement across multiple locations. Covering point of sale, eCommerce, and winery-specific needs, it supports billing, cost tracking, order and inventory management, and wine club administration. Features include real-time data, customizable reports, promotions management, and integration options, available via cloud or desktop deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bottle360 5.0 (5) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $169 Flat Rate, Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 3.8 (9,305) Value For Money 5.0 (5) Value For Money 3.6 (5,791) Customer Service 5.0 (5) Customer Service 3.6 (5,061) ## Bottle360 alternatives [4.6 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [Venmo](https://www.capterra.com/p/222572/Venmo-/) [4.7 (9,306)](https://www.capterra.com/p/222572/Venmo-/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/222572/Venmo-/) [View all alternatives](https://www.capterra.com/p/10014140/Bottle360/alternatives/) ## FAQs about Bottle360 Overview ### What company size and specific industries is Bottle360 built for? Bottle360 is designed for wineries of various sizes, including those operating wine clubs, tasting rooms, wine ecommerce, and direct-to-consumer sales. It fits businesses in the wine industry that manage customer relationships, membership sales, and retail operations tied to wine production and distribution. Features and Usability ### What are the key features of Bottle360? Bottle360 offers point of sale, inventory management, order management, billing and invoicing, and payment processing. It also includes CRM, campaign management, loyalty program, wine club management, reporting and statistics, barcode/ticket scanning, third-party integrations, and access controls/permissions for retail and winery operations. Pricing ### How much does it cost and what fees or limitations are included? Bottle360 starts at $169 per month for the Membership & Ecommerce plan, with the Complete DTC Solution at $239 per month. Both are flat-rate plans and include 24/7/365 live U.S.-based customer support, clubs and subscription, customer data management, ecommerce, inventory management, loyalty rewards, marketing and reporting, and wholesale management. Integrations ### Which third-party tools and platforms does Bottle360 integrate with? Bottle360 integrates with FedEx Ship Manager and ShipCompliant for shipping and compliance workflows. These third-party connections cover core operational needs and provide direct links to two named platforms in the official catalog. Getting Started and Support ### What training and onboarding options does Bottle360 offer? Bottle360 provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation gives written reference material, and videos offer self-paced visual guidance. Getting Started and Support ### What customer support options does Bottle360 offer? Bottle360 provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep. Support coverage is listed across multiple channels, giving users several ways to get help when questions arise. ## Features AI summary Based on 79 Winery reviews Capterra reviewers highlight these as the winery features buyers care about most: - **Barrel Management** (**68%** of reviewers rated this feature as critical) - **Work Order Management** (**55%**) - **Cellar Management** (**62%**) Bottle360 focuses on other capabilities that reviewers also rate highly, including **Real-Time Reporting** (**60%**) and **Inventory Management** (**56%**). These features give wineries better visibility into operations and stock levels, helping businesses track materials more accurately, make faster decisions, and keep day-to-day production organized. Inventory Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Data Security 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Data Synchronization 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Order Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Payment Processing 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Sales Reports 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Bottle360 68 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Wineries: Designed for winemaking businesses - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kitting: Group and package individual but related items as one package set - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Stock Management: Manage the buying, selling, and holding of stocks - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 5.0 (5) 5.0 Based on 5 reviews ## Pricing Value for money 5.0 (5) [View pricing plan details](https://www.capterra.com/p/10014140/Bottle360/pricing/) Membership & Ecommerce $169.00 Flat Rate,Per Month It includes: - Clubs & Subscription - Ecommerce - Loyalty Rewards - Customer Data Management - Marketing & Reporting - Inventory Management - Wholesale Management - 24/7/365 Live U.S.-Based Customer Support Complete DTC Solution $239.00 Flat Rate,Per Month It includes: - POS (First Station) - Clubs & Subscription - Ecommerce - Loyalty Rewards - Customer Data Management - Marketing & Reporting - Inventory Management - Wholesale Management - 24/7/365 Live U.S.-Based Customer Support Value for money 5.0 (5) 5.0 Based on 5 reviews ## Integrations [ FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)[ ShipCompliant](https://www.capterra.com/p/128320/ShipCompliant/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GS Gwen S. Director of Direct to Consumer Wine Wine and Spirits ### "A fantastic partner for Wineries" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2026 Excellent. Their customer service is the best I've ever had working with a software company. I would highly recommend them to other wineries. Pros We switched to Bottle360 from a much more expensive platform and have been so happy we made the change. The software works really well, but the customer service is what sets them apart. They’re responsive, helpful, and actually listen to their winery partners. We’ve seen suggestions turn into useful new features quickly. Bottle360 feels like a partner in our business, not just another software company looking for ways to charge you more. We’d absolutely recommend them to other wineries. Cons We think of Bottle360 as a business partner; they know a lot about how to run a great wine business. We wish they had the time and bandwidth to share all their knowledge and best practices across all of their clients, in a monthly webinar or newsletter. I know this is something they would like to do as well, but right now they are focusing on building a great product. Switched from [Commerce7](https://www.capterra.com/p/131375/Vin65-Platform/) Cost and poor customer service from Commerce7. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NM Nancy M. General Manager Wine and Spirits ### "Updating My Review from March 2024" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 16, 2024 Very responsive, supportive, and wants to be a true partner to a winery. Pros From day 1, the best feature is the personal customer service that you receive. I have always had someone answer the phone without a hold or phone tree. That means I resolve my question quickly and efficiently, especially if the customer is standing right there. The Shipping module on the POS is quick and easy to use. The Wine Club module is one of the best I've used. Cons When we started 9 months ago, it was rough around the edges. Huge improvements, new features, etc. have made this a very competitive software in a very short amount of time. Reasons for choosing Bottle360 Customer service and pricing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Marty H. Agent Financial Services ### "Bottle360 Winery DTC software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2023 Personalized service. Easy to work with staff Pros Broad features set and very excellent support Cons does not have a bar scanner yet for checkout Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TB Thomas B. Owner and Winemaker Wine and Spirits ### "Bottle360 adoption at Bougetz Cellars" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2023 The team at Bottle360 have been great to work with. They really assisted in getting my deployment up and running. This included all my historical data, customer information, wine club data and credit cards on file transferred. This made the adoption of a new product, much more manageable. As my implementation went live, I have had great communication with their team to help customize my deployment to my needs. They are a top notch team to work with, offering a state of the art product solution, at a reasonable price,. Pros There are many reasons why I chose Bottle360 over many of their competitors (Commerce7, WineDirect, OrderPort, Corksy). While many of the competitors had great functionality, none of them could support all my critical requirements other than Bottle360. Here are a few of the critical requirements: - Support for Wholesale orders. Solution must support payment types like Net30, Net60 as we do sell lots of wine via the wholesale channel - Website not required to be integrated into the order management system. I cannot believe that some order management systems require this, but I want the ability to integrate my website with the order management system via a simple URL redirect. I do not want to be required to re-implement my website in the order management system's CMS. - Web service integration. Having the ability to extract data from the order management system programatically, so I can create my own reports, integrate with my warehouse is critical. I was looking for a simple, secure web service interface. - Web based Point of Sale system. We use a POS in our tasting room, so I was looking for a solution that is browser based, meaning we can run it on any type of device (computer, iPad, phone). Also, the licensing should not be based on the number of device using it (in other words, one single cost for the POS). - Flat monthly software charge. I don't want a solution that when I sell more, I pay more for the software. I understand transaction processing will scale up as I sell more, but the cost of the software should not scale up. - Flexible wine club solution that can be tailored to our needs. We allow lots of customization from our wine club members, so we need a flexible solution that can be customized both by the wine club member and the winery. - Good/accessible customer support. When a problem occurs in the tasting room, I want to know my employee can pick up the phone and talk with someone immediately. - Mailchimp integration. These days, I expect that marketing integration should be included as part of the basic software offering. Not an added monthly charge. Cons As with any software product, you have a large wish list, and you try to find the package that checks the most boxes. Bottle360 is that for me. That being said there are a handful of items that I would like to see in the product (many are now in their product roadmap). - in Detail sales reports, I would like to see the tax locality (county/city) to assist in filling out monthly excise tax reports. - I would like to have an integrated reservation system (which is in the works) - The POS device support is adequate, but would like to see an updated piece of hardware (also in the works). Switched from [PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/) Actually if was Commerce7, but it is not an option There were many issues I had with Commerce7, that inevitably had me looking at other solutions. A few of the big issues included pricing, their lack of wholesale order support, and the difficulty of modifying their solution. Also, while they provide an open platform for third party developers to add features, many features that I feel should be part of their basic package, like Mailchimp integration, would cost more than the monthly subscription for the service. Reasons for choosing Bottle360 My hit list under the pros section above. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LC Lizzy C. Graphic Designer Design ### "Exceptional Support and User-Friendly Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2023 Pros I am overly impressed with the level of support and communication with Bottle 360. Whether it's a technical issue or a question about the platform's features, their responsive team is always ready to help. The user-friendly platform was a breeze to work with and has made our operations smoother. Bottle360 has streamlined my client's business operations, making everything from managing an online store to creating and managing a wine club more efficient. Cons There is room for improvement in terms of design and aesthetics. I believe that a more modern and visually appealing interface could make the user experience even better. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 3, 2023 Thank you so much. We are so happy to hear that our Bottle360 wine software has streamlined your wine club and wine ecommerce. Good news! Our dashboard is already undergoing a facelift without interrupting its features or abilites. In fact, take a look at the new bolder and brighter dashboard changes made in the last week. Look forward to helping your winery for many more years to come. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.