--- title: "Hermes Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hermes Software - reviews, pricing plans, popular comparisons to other CTRM products and more." source_url: "https://www.capterra.com/p/10014157/Hermes/" page_type: "product" language: "en" --- # Hermes Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Hermes ## What is Hermes? Hermes is a leading provider of CTRM software that simplifies commodity trading and logistics operations. Our state-of-the-art platform combines the latest technology with industry expertise and intuitive design, delivering customizable and scalable solutions that meet the unique needs of our clients. ## What is Hermes used for? [Logistics](https://www.capterra.com/logistics-software/)[Oil and Gas](https://www.capterra.com/oil-and-gas-software/)[Manufacturing Inventory Management](https://www.capterra.com/manufacturing-inventory-management-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 90% Neutral 10% Negative 0% Starting price $2000 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hermes?[Manage this product listing](https://www.g2.com/products/hermes-tech-hermes/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hermes 4.3 (20) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price $2000 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (20) Ease Of Use 4.4 (7) Value For Money 4.1 (13) Value For Money 4.2 (7) Customer Service 4.6 (17) Customer Service 4.4 (7) ## Hermes alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (15)](https://www.capterra.com/p/47491/Corporater-Business-Management-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (16)](https://www.capterra.com/p/160754/KYC-Portal/reviews/) Starting price $28000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Hermes Overview ### Which roles and teams benefit most from Hermes? Hermes is most used by finance, accounting, and credit teams that need tighter control over billing, collections, reconciliation, and financial reporting. Operations, import, and trade analysts use it to track inventory and execution workflows, while managers and system administrators rely on it for oversight, process coordination, and reliable data access. Answer based on 20 reviews Overview ### What company size and industries is Hermes built for? Hermes is designed for small to medium-sized commodity traders, with reviewer data showing strongest use among small businesses at 100% and in Oil & Energy at 45%. It also serves Import and Export companies at 25% and Logistics and Supply Chain businesses at 10%, especially where efficiency and risk management matter. Answer based on 20 reviews Features and Usability ### What are the key features of Hermes? Hermes offers workflow management, rules-based workflow, and configurable workflow for process control, plus CRM, customer database, and user management for account handling. It also includes billing and invoicing, accounting integration, reporting and analytics, dashboards, visual analytics, document management, inventory tracking, order management, shipping management, and risk analysis. Integrations ### Which third-party tools and platforms does Hermes integrate with? Hermes connects natively to Microsoft Dynamics 365 Business Central and tegossuite. These integrations support finance, ERP, and business operations workflows, giving Hermes direct connections to two third-party platforms listed in its official catalog. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Hermes offer? Hermes provides in person training, live online sessions, documentation, and videos. In person training supports direct instruction, live online sessions allow guided remote learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Hermes offer? Hermes provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. Reviewers describe the support as helpful and adaptable, while also noting there is still room for improvement. That suggests generally positive support experiences with some need for refinement in service consistency. Answer based on 1 reviews ## Features Inventory Management 4.1 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Customizable Reports 4.5 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Alter the layout and content of reports Reporting/Analytics 3.8 (8) 62.50% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Reporting & Statistics 4.0 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Document Management 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Order Management 4.6 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Hermes 63 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Cloud: Provides Cloud deployment options (private or public cloud, hybrid cloud). - Commodity Trading: Helps businesses manage the trading of commodities. - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Visualization: Graphical representation of data - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Logistics: Monitor logistics activities related to trading such as shipping and commodities inventory. - Logistics Management: Management of the flow of things between point of origin and point of consumption. - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Portfolio Analysis: Measure and assess the performance of investments - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Positions: Track commodities positions to improve the decision-making process for trading. - Price: Identify risks related to price fluctuations of commodities. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Prioritization: Arrange tasks based on the level of priority or urgency - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Profitability Analysis: Evaluate the degree to which business operations bring monetary gains - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - SKU/UPC Codes: Internal and external product tracking codes - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (20) 4.2 Based on 20 reviews ## Pricing Value for money 4.1 (13) Free Trial Entry Level $2,000 Other,Per Month Value for money 4.1 (13) 4.1 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (17) 4.6 Based on 17 reviews ## User reviews Overall rating 4.3 Based on 20 reviews Filter by rating 5(9) 4(9) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent CA Carlos A. IT Senior Systems Administrator Oil & Energy ### "A system that has a great team behind." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 30, 2025 Overall, my experience with the system has been positive. It’s reliable, easy to navigate, and helps improve efficiency in daily tasks. I also value that the team behind it is approachable and open to feedback, which makes the system continuously better. Pros The system is reliable and easy to use, which makes daily tasks more efficient. What I also appreciate is that the team behind it is approachable and making continuous improvements possible. Cons Maybe it is just about the time difference between countries since we are both adjusting our times for quick calls with updates, but they are really responsive with emails, so this is not really a big deal. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LL Lucca L. Business Manager Import and Export ### "Data management made easy with Hermes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2024 Pros Hermes is easy to use, making it simple to navigate through data and manage operations smoothly. Its intuitive interface gathers trading, financial, and risk management in one place, simplifying processes. Cons While Hermes is easy to use and operational, it's still evolving. I'm curious to see what new integrations will be added in the future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF Leizel F. Accountant Logistics and Supply Chain ### "FEEDBACK ON HERMES" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2024 Excellent. It helps make the work easier. Pros the Over all performance It improves start-up time, decreased memory usage and has a smaller app size. Cons I think it is more challenging compared to other Javascript engines. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JC Justine C. Accounting Officer Logistics and Supply Chain ### "Hermes review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 13, 2024 Pros Very easy to use and the staff always accommodates our concern and queries. Cons I have nothing to say, because they customized report whatever the company needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JN Jasthlyn N. Credit and Collection Analyst Oil & Energy ### "A Comprehensive System Review of Hermes" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 8, 2024 Great because the system overall is very reliable. Pros I like the user friendly feature of Hermes. It is easy to navigate and access. Cons I don't have any. Every softwares/system has the room for improvement. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AE Andrea E. Financial Controller Wholesale ### "Hermes integration" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 8, 2024 Pros Hermes is customizable and can be easily integrated to QNE. Cons There are still a lot of features that needs improvement. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EP Edvagner P. Import Analyst Import and Export ### "Eddie's review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 8, 2023 Pros Hermes is not a complicated system to work! Cons Some functionalities do not work properly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Mariana G. Import analyst Import and Export ### "Hermes" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 8, 2023 We've learn a lot, and we have a lot to develop. Pros It's easy to find everything, there is no many steps to find things. Cons The inventory part for our company is not working well yet. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FJ Famyra Joy O. Admin and Finance Manager Consumer Goods ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 7, 2023 Pros Simple to use and navigate. Outstanding client service. Adaptable enough to be integrate with other accounting programs. Cons Although there is still much room for improvement, the system offers great customer support and is highly adaptable. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Trader International Trade and Development ### "Easy to use and opperational, but still developing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 6, 2023 It's going ok, meets what I need for issuing documents Pros It's intuitive, easy to use and the managemnt of invoices and contracts works fine. They give a good support in case we need to change a logic or add information. Cons There are not that much tools to see a summary of all the info. But they're developing Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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