---
title: "Hermes Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Hermes the right CTRM solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/10014157/Hermes/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-28"
---

Hermes

4.4 (20)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 28th, 2026

# Reviews of Hermes

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

LL

Lucca L

Business ManagerImport and Export, 2 - 10 employeesUsed the software for: 1-2 years.

“Its intuitive interface gathers trading, financial, and risk management in one place, simplifying processes.“

March 13, 2024

CA

Carlos A

IT Senior Systems AdministratorOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years.

“It’s reliable, easy to navigate, and helps improve efficiency in daily tasks.“

September 30, 2025

## Showing most helpful reviews

Showing 1-20 of 20 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

R

Reviewer  
Credit and Collection Specialist  
Used the software for: 1-3 years

### "The truth haha"

October 26, 2023

5.0

It's good in tracking inventories.

Pros

Easy to use and easy to understand features.

Cons

Not yet for accounting purposes and still in progress.

Review Source

R

Reviewer  
IT Senior Systems Administrator  
Used the software for: 3-5 years

### "A system that has a great team behind."

October 15, 2025

5.0

Overall, my experience with the system has been positive. It’s reliable, easy to navigate, and helps improve efficiency in daily tasks. I also value that the team behind it is approachable and open to feedback, which makes the system continuously better.

Pros

The system is reliable and easy to use, which makes daily tasks more efficient. What I also appreciate is that the team behind it is approachable and making continuous improvements possible.

Cons

Maybe it is just about the time difference between countries since we are both adjusting our times for quick calls with updates, but they are really responsive with emails, so this is not really a big deal.

Review Source

R

Reviewer  
Operations Executive  
Used the software for: 1-3 years

### "User-Friendly, but with Potential for Further Enhancements"

November 2, 2023

3.0

Pros

I liked the contract management aspect of Hermes. It was easy to look for contracts and all edits are recorded.

Cons

There are multiple repetitions for certain features. If they could be auto-filled based on information filled in another feature, that would save time and cut down on work needed

Review Source

R

Reviewer  
Credit and Collection Analyst  
Used the software for: Less than 1 year

### "A Comprehensive System Review of Hermes"

April 26, 2024

4.0

Great because the system overall is very reliable.

Pros

I like the user friendly feature of Hermes. It is easy to navigate and access.

Cons

I don't have any. Every softwares/system has the room for improvement.

Review Source

VR

Verified Reviewer  
Trader  
Used the software for: Less than 1 year

### "Easy to use and opperational, but still developing"

November 9, 2023

5.0

It's going ok, meets what I need for issuing documents

Pros

It's intuitive, easy to use and the managemnt of invoices and contracts works fine. They give a good support in case we need to change a logic or add information.

Cons

There are not that much tools to see a summary of all the info. But they're developing

Review Source

R

Reviewer  
Execution Manager  
Used the software for: Less than 1 year

### "Hermes New user"

November 9, 2023

4.0

So far so good as it helps monitor total actual sales.

Pros

Posting of sales invoice as it helps me monitor total actual sales to client

Cons

Other part of are editable regardless if its a done transaction.

Review Source

R

Reviewer  
Import analyst  
Used the software for: 1-3 years

### "Hermes"

November 9, 2023

4.0

We've learn a lot, and we have a lot to develop.

Pros

It's easy to find everything, there is no many steps to find things.

Cons

The inventory part for our company is not working well yet.

Review Source

R

Reviewer  
Admin and Billing Analyst  
Used the software for: 1-3 years

### "Logistics Review"

November 9, 2023

5.0

Pros

It's easy to access the system which has a dashboard/home. We can also access with different laptop but same usernames.

Cons

The other parts are editable and already said my concerns to \[sensitive content hidden\] .

Review Source

R

Reviewer  
CREDIT AND COLLECTION OFFICER  
Used the software for: Less than 1 year

### "User-Friendly Experience and Essential Functionalities of Hermes"

November 9, 2023

5.0

Pros

I like it how Hermes makes it effortless for us to navigate, record and handle data. Its user-friendly system allows us to easily transact and stay organized. Additionally, Hermes offers wide range of functionalities and features, such as data monitoring, analytics, report generation, document storage, which are vital for our day-to-day operations.

Cons

To enhance user-friendly experience, it would be beneficial to have a streamlined search functionality. Rather than relying on filters, a more user-friendly approach would be integrating a search bar. This would allow users to conveniently type in their desired data, press enter, and instantly view the corresponding details.

Review Source

R

Reviewer  
Import Analyst  
Used the software for: Less than 1 year

### "Eddie's review"

November 9, 2023

4.0

Pros

Hermes is not a complicated system to work!

Cons

Some functionalities do not work properly.

Review Source

R

Reviewer  
Trade capture and inventory analyst  
Used the software for: Less than 1 year

### "Hermes Review"

November 2, 2023

4.0

Pros

Friendly user kind of system. Can customized reports upon request.

Cons

None for now until we have results for our customized requests.

Review Source

R

Reviewer  
Analist  
Used the software for: Less than 1 year

### "Hermes Review"

November 2, 2023

4.0

Pros

It is an open system that allow you to have a lot of informations, not dificult do add what you need.

Cons

Sometimes it has some randoms errors that don't make lots of cense.

Review Source

R

Reviewer  
Business Manager  
Used the software for: 1-3 years

### "Data management made easy with Hermes"

March 20, 2024

5.0

Pros

Hermes is easy to use, making it simple to navigate through data and manage operations smoothly. Its intuitive interface gathers trading, financial, and risk management in one place, simplifying processes.

Cons

While Hermes is easy to use and operational, it's still evolving. I'm curious to see what new integrations will be added in the future.

Review Source

R

Reviewer  
Admin and Finance Manager  
Used the software for: Less than 1 year

### "Review"

November 9, 2023

4.0

Pros

Simple to use and navigate. Outstanding client service. Adaptable enough to be integrate with other accounting programs.

Cons

Although there is still much room for improvement, the system offers great customer support and is highly adaptable.

Review Source

R

Reviewer  
Accounting Officer  
Used the software for: Less than 1 year

### "Hermes review"

March 28, 2024

5.0

Pros

Very easy to use and the staff always accommodates our concern and queries.

Cons

I have nothing to say, because they customized report whatever the company needs.

Review Source

R

Reviewer  
Commercial Sales Manager  
Used the software for: Less than 1 year

### "Hermes New User"

November 16, 2023

5.0

Pros

It helps the company monitor the daily inventory of stocks. Which help sales team to ask new order from the customers.

Cons

None so far. Have to check it first with our day-to-day task.

Review Source

R

Reviewer  
Finance Manager  
Used the software for: Less than 1 year

### "Hermes Review"

November 8, 2023

3.0

Pros

Simplified interface and user-friendly application.

Cons

the multiple contracts searching options.

Review Source

R

Reviewer  
Financial Controller  
Used the software for: Less than 1 year

### "Hermes integration"

March 20, 2024

4.0

Pros

Hermes is customizable and can be easily integrated to QNE.

Cons

There are still a lot of features that needs improvement.

Review Source

VR

Verified Reviewer  
Financial Analyst  
Used the software for: Less than 1 year

### "Review"

November 6, 2023

4.0

Pros

It helps us monitor our inventory and invoicing.

Cons

There are more need to improve specially, if possible, customizing reports

Review Source

R

Reviewer  
Accountant  
Used the software for: Less than 1 year

### "FEEDBACK ON HERMES"

March 28, 2024

5.0

Excellent. It helps make the work easier.

Pros

the Over all performance It improves start-up time, decreased memory usage and has a smaller app size.

Cons

I think it is more challenging compared to other Javascript engines.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.