# Hermes Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hermes the right CTRM solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10014157/Hermes/reviews --- Hermes 4.3 (20) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 13th, 2025 # Reviews of Hermes Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews CA Carlos A IT Senior Systems AdministratorOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years. “It’s reliable, easy to navigate, and helps improve efficiency in daily tasks.“ September 30, 2025 LL Lucca L Business ManagerImport and Export, 2 - 10 employeesUsed the software for: 1-2 years. “Its intuitive interface gathers trading, financial, and risk management in one place, simplifying processes.“ March 13, 2024 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hannah Faye G. Credit and Collection Specialist Import and Export Used the software for: 1-2 years ### "The truth haha" October 24, 2023 5.0 It's good in tracking inventories. Pros Easy to use and easy to understand features. Cons Not yet for accounting purposes and still in progress. Review Source CA Carlos A. IT Senior Systems Administrator Oil & Energy Used the software for: 2+ years ### "A system that has a great team behind." September 30, 2025 5.0 Overall, my experience with the system has been positive. It’s reliable, easy to navigate, and helps improve efficiency in daily tasks. I also value that the team behind it is approachable and open to feedback, which makes the system continuously better. Pros The system is reliable and easy to use, which makes daily tasks more efficient. What I also appreciate is that the team behind it is approachable and making continuous improvements possible. Cons Maybe it is just about the time difference between countries since we are both adjusting our times for quick calls with updates, but they are really responsive with emails, so this is not really a big deal. Review Source SS Shivani S. Operations Executive Oil & Energy Used the software for: 1-2 years ### "User-Friendly, but with Potential for Further Enhancements" November 1, 2023 3.0 Pros I liked the contract management aspect of Hermes. It was easy to look for contracts and all edits are recorded. Cons There are multiple repetitions for certain features. If they could be auto-filled based on information filled in another feature, that would save time and cut down on work needed Review Source JN Jasthlyn N. Credit and Collection Analyst Oil & Energy Used the software for: 6-12 months ### "A Comprehensive System Review of Hermes" March 8, 2024 4.0 Great because the system overall is very reliable. Pros I like the user friendly feature of Hermes. It is easy to navigate and access. Cons I don't have any. Every softwares/system has the room for improvement. Review Source VR Verified Reviewer Trader International Trade and Development Used the software for: 6-12 months ### "Easy to use and opperational, but still developing" November 6, 2023 5.0 It's going ok, meets what I need for issuing documents Pros It's intuitive, easy to use and the managemnt of invoices and contracts works fine. They give a good support in case we need to change a logic or add information. Cons There are not that much tools to see a summary of all the info. But they're developing Review Source MS Melissa S. Execution Manager Oil & Energy Used the software for: 6-12 months ### "Hermes New user" November 6, 2023 4.0 So far so good as it helps monitor total actual sales. Pros Posting of sales invoice as it helps me monitor total actual sales to client Cons Other part of are editable regardless if its a done transaction. Review Source MG Mariana G. Import analyst Import and Export Used the software for: 1-2 years ### "Hermes" November 8, 2023 4.0 We've learn a lot, and we have a lot to develop. Pros It's easy to find everything, there is no many steps to find things. Cons The inventory part for our company is not working well yet. Review Source JAC JOY ANN C. Admin and Billing Analyst Oil & Energy Used the software for: 1-2 years ### "Logistics Review" November 6, 2023 5.0 Pros It's easy to access the system which has a dashboard/home. We can also access with different laptop but same usernames. Cons The other parts are editable and already said my concerns to \[sensitive content hidden\] . Review Source JP Jocel P. CREDIT AND COLLECTION OFFICER Import and Export Used the software for: Less than 6 months ### "User-Friendly Experience and Essential Functionalities of Hermes" November 6, 2023 5.0 Pros I like it how Hermes makes it effortless for us to navigate, record and handle data. Its user-friendly system allows us to easily transact and stay organized. Additionally, Hermes offers wide range of functionalities and features, such as data monitoring, analytics, report generation, document storage, which are vital for our day-to-day operations. Cons To enhance user-friendly experience, it would be beneficial to have a streamlined search functionality. Rather than relying on filters, a more user-friendly approach would be integrating a search bar. This would allow users to conveniently type in their desired data, press enter, and instantly view the corresponding details. Review Source EP Edvagner P. Import Analyst Import and Export Used the software for: 6-12 months ### "Eddie's review" November 8, 2023 4.0 Pros Hermes is not a complicated system to work! Cons Some functionalities do not work properly. Review Source ST Sheila T. Trade capture and inventory analyst Oil & Energy Used the software for: 6-12 months ### "Hermes Review" November 1, 2023 4.0 Pros Friendly user kind of system. Can customized reports upon request. Cons None for now until we have results for our customized requests. Review Source NR Natan R. Analist Oil & Energy Used the software for: 6-12 months ### "Hermes Review" October 24, 2023 4.0 Pros It is an open system that allow you to have a lot of informations, not dificult do add what you need. Cons Sometimes it has some randoms errors that don't make lots of cense. Review Source LL Lucca L. Business Manager Import and Export Used the software for: 1-2 years ### "Data management made easy with Hermes" March 13, 2024 5.0 Pros Hermes is easy to use, making it simple to navigate through data and manage operations smoothly. Its intuitive interface gathers trading, financial, and risk management in one place, simplifying processes. Cons While Hermes is easy to use and operational, it's still evolving. I'm curious to see what new integrations will be added in the future. Review Source FJO Famyra Joy O. Admin and Finance Manager Consumer Goods Used the software for: Less than 6 months ### "Review" November 7, 2023 4.0 Pros Simple to use and navigate. Outstanding client service. Adaptable enough to be integrate with other accounting programs. Cons Although there is still much room for improvement, the system offers great customer support and is highly adaptable. Review Source JC Justine C. Accounting Officer Logistics and Supply Chain Used the software for: 6-12 months ### "Hermes review" March 13, 2024 5.0 Pros Very easy to use and the staff always accommodates our concern and queries. Cons I have nothing to say, because they customized report whatever the company needs. Review Source aT angelica T. Commercial Sales Manager Oil & Energy Used the software for: Less than 6 months ### "Hermes New User" November 6, 2023 5.0 Pros It helps the company monitor the daily inventory of stocks. Which help sales team to ask new order from the customers. Cons None so far. Have to check it first with our day-to-day task. Review Source RN Rumman N. Finance Manager Oil & Energy Used the software for: 6-12 months ### "Hermes Review" November 1, 2023 3.0 Pros Simplified interface and user-friendly application. Cons the multiple contracts searching options. Review Source AE Andrea E. Financial Controller Wholesale Used the software for: Less than 6 months ### "Hermes integration" March 8, 2024 4.0 Pros Hermes is customizable and can be easily integrated to QNE. Cons There are still a lot of features that needs improvement. Review Source VR Verified Reviewer Financial Analyst International Trade and Development Used the software for: 6-12 months ### "Review" November 3, 2023 4.0 Pros It helps us monitor our inventory and invoicing. Cons There are more need to improve specially, if possible, customizing reports Review Source LF Leizel F. Accountant Logistics and Supply Chain Used the software for: Less than 6 months ### "FEEDBACK ON HERMES" March 13, 2024 5.0 Excellent. It helps make the work easier. Pros the Over all performance It improves start-up time, decreased memory usage and has a smaller app size. Cons I think it is more challenging compared to other Javascript engines. 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