--- title: "Zeno OMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zeno OMS Software - reviews, pricing plans, popular comparisons to other Order Management products and more." source_url: "https://www.capterra.com/p/10014209/Zeno-OMS/" page_type: "product" language: "en" --- # Zeno OMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Zeno OMS ## What is Zeno OMS? Zeno is a cloud-based Order Management System that allows businesses to effortlessly manage orders, delivery, tracking, inventory, and more. We empower you to Take Control of Your Orders with features that allow you to focus on the success of your business, such as a simple API-focused design, an intuitive user interface, and multi-address support. ## What is Zeno OMS used for? [Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20000 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zeno OMS?[Manage this product listing](https://www.g2.com/products/zeno-oms/claim_requests/new?auto=true) ## Zeno OMS Overview Updated September 2026 AI summary Zeno OMS is a cloud-based order management solution designed for small and midsize businesses seeking to coordinate inventory, order fulfillment, and shipping across multiple locations. It offers real-time data, reporting, and third-party integrations, along with features such as API access, multi-channel management, and backorder handling, supporting businesses that require flexible and centralized order processing. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zeno OMS 0.0 VS. [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price $20000 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.2 (1,127) Value For Money 0.0 (0) Value For Money 4.1 (888) Customer Service 0.0 (0) Customer Service 4.3 (1,056) ## Zeno OMS alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Unicommerce](https://www.capterra.com/p/136123/Unicommerce/) [4.3 (120)](https://www.capterra.com/p/136123/Unicommerce/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136123/Unicommerce/) Highest Rated [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) [4.3 (739)](https://www.capterra.com/p/133038/Cin7-Core/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133038/Cin7-Core/) ## FAQs about Zeno OMS Overview ### What company size and specific industries is Zeno OMS built for? Zeno OMS is designed for small to mid-sized businesses in e-commerce, retail, and manufacturing. It suits companies that need support for order management, inventory control, and global shipping, making it a fit for organizations handling growing operational complexity across these sectors. Features and Usability ### What are the key features of Zeno OMS? Zeno OMS includes order management, order entry, order fulfillment, and order tracking for processing sales through completion. It also offers inventory management, inventory tracking, backorder management, and multi-location support, plus shipping management, multi-channel management, real-time reporting, data synchronization, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Zeno OMS starts at $5,000 per month for Tier 3, with a $0.15 per product catalog support fee, 1,000 included orders, and $2.50 per additional order. Tier 2 is $10,000 monthly with 20,000 orders included, and Tier 1 is $20,000 monthly with 100,000 orders included. A free trial is available. Getting Started and Support ### What training and onboarding options does Zeno OMS offer? Zeno OMS provides live online sessions and documentation to help teams get started. Live online training supports guided setup and direct instruction, while documentation offers written reference material for self-paced learning and checking product steps as needed. Getting Started and Support ### What customer support options does Zeno OMS offer? Zeno OMS provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. These channels give users written help for questions, guidance, and troubleshooting. Because no reviewer feedback is available on support experiences, no claims can be made about response times, helpfulness, or common support issues. ## Features AI summary Based on 3,064 Order Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing order management software: - **Order Fulfillment** (**60%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) Zeno OMS supports **Order Fulfillment** and **Inventory Management**, giving teams the tools to process orders accurately and keep stock levels visible across operations. However, it does not include **Purchase Order Management**. Instead, it offers **Order Entry** (**50%**), which gives businesses another way to capture and manage incoming orders. Together, these features help businesses maintain order accuracy, track inventory more effectively, and keep day-to-day fulfillment moving efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Backorder Management Manage customer orders that cannot be filled immediately due to out-of-stock items Customer History Access previous interactions or concerns to maintain customer relationships Data Import/Export Import and export data to and from software applications Inventory Management Track and manage inventory levels to maintain proper supply Zeno OMS 19 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Customer History: Access previous interactions or concerns to maintain customer relationships - Data Import/Export: Import and export data to and from software applications - Inventory Management: Track and manage inventory levels to maintain proper supply - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Shipping: Plan deliveries based on inventory availability, transportation costs, and order priority. - Shipping Management: Manage and track orders being shipped to customers - Special Order Management: Manage special order requested by a customer - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10014209/Zeno-OMS/pricing/) Tier 1 $20,000 Usage Based,Per Month It includes: - 90-Day Satisfaction Guarantee Tier 2 $10,000 Usage Based,Per Month It includes: - 60-Day Satisfaction Guarantee Tier 3 $5,000 Usage Based,Per Month It includes: - 30-Day Satisfaction Guarantee Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.