---
title: "ServCraft Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ServCraft Software - reviews, pricing plans, popular comparisons to other Work Order products and more."
source_url: "https://www.capterra.com/p/10014267/ServCraft/"
page_type: "product"
language: "en"
---

# 

 ServCraft Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 7, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

ServCraft

## What is ServCraft?

ServCraft is South Africa's #1 job management software. ServCraft helps installation, repair and maintenance professionals to run better businesses. ServCraft digitises the business process from the moment a customer reaches out - to the moment they pay. This reduces admin, gives back control of teams in the field and saves your business time and money.

## What is ServCraft used for?

[Work Order](https://www.capterra.com/work-order-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

ZAR285

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for ServCraft?[Manage this product listing](https://www.g2.com/products/servcraft/claim_requests/new?auto=true)

## ServCraft Overview

Updated September 2026

AI summary

ServCraft supports small businesses with managing field service operations and work orders through features like job scheduling, billing, mobile access, and electronic signatures. It offers tools for technician management, preventive maintenance, inventory control, and customizable workflows. Available on web and mobile platforms, ServCraft provides real-time notifications, reporting, and integration capabilities to fit a variety of operational needs.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ServCraft

0.0

VS.

[4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

ZAR285

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (498)

Value For Money

0.0 (0)

Value For Money

4.5 (491)

Customer Service

0.0 (0)

Customer Service

4.7 (494)

## ServCraft alternatives

[4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

## FAQs about ServCraft

Overview

### What company size and specific industries is ServCraft built for?

ServCraft is designed for field service businesses and tradesmen of all sizes that handle installation, repair, and maintenance work. It fits industries such as plumbing, electrical, solar, security, pest control, HVAC, pool services, and service workshops, along with similar trade and repair operations.

Features and Usability

### What are the key features of ServCraft?

ServCraft offers job management, work order creation, job scheduling, and job tracking for service operations. It also includes preventive maintenance, maintenance scheduling, and equipment maintenance, plus customer management, quotes and estimates, billing and invoicing, reporting and statistics, and access controls/permissions.

Integrations

### Which third-party tools and platforms does ServCraft integrate with?

ServCraft integrates with 2 third-party accounting platforms: Sage One and Xero. These catalog integrations connect ServCraft with widely used financial tools for invoicing, bookkeeping, and account reconciliation.

Getting Started and Support

### What training and onboarding options does ServCraft offer?

ServCraft provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for reviewing steps, and videos provide visual walkthroughs that teams can watch as needed.

Getting Started and Support

### What customer support options does ServCraft offer?

ServCraft provides email/help desk, phone support, and chat for customer assistance. Support is structured around direct contact channels, but no reviewer feedback is available here to describe response speed, helpfulness, or common pain points.

## Features

AI summary

Based on 3,290 Work Order reviews

Capterra data shows that buyers of work order software rank the following features as their top priorities:

-   **Maintenance Scheduling** (**44%** of reviewers rated this feature as critical)
-   **Billing & Invoicing** (**61%**)
-   **Work Order Creation** (**55%**)

ServCraft supports all three of the features reviewers value most: **Maintenance Scheduling**, **Billing & Invoicing**, and **Work Order Creation**. Together, these capabilities help businesses plan recurring service work, create and assign jobs quickly, and manage charges accurately, allowing teams to keep operations organized and move from request to payment more efficiently.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Checklists

An itemized to do list that can be edited as tasks are completed

ServCraft 33 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Checklists: An itemized to do list that can be edited as tasks are completed
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Customer Management: Store and organize information about customers and previous interactions
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Data Import/Export: Import and export data to and from software applications
- Electronic Signature: Digitally sign online documents
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Inventory Control: Monitor product stock levels
- Job Management: Manage and track all job information and associated tasks
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Location: Track asset locations using GIS and GPS technology.
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile Access: Access software remotely via mobile devices
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reports: Delivers insights into charger performance, energy consumption, revenue, and usage trends to optimize operations and maximize utilization.
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Technician Management: Oversee technicians and track their assigned work orders
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Work Order Creation: Create a new work order
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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## Pricing

Free Trial

Basic

ZAR285.00

Per User,Per Month

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

Sage One](https://www.capterra.com/p/10014214/Sage-One/)

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Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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