# Cloud PBX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Cloud PBX Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more. Source: https://www.capterra.com/p/10014277/Cloud-PBX --- # Cloud PBX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cloud PBX ## What is Cloud PBX? Simplify Global Business Communication with One Provider Virtual-Call Cloud PBX is a phone system designed for companies with international operations. Manage headquarters and branches from a single platform: one contract, one invoice, one support team, reducing administrative costs by up to 40%. Built for SMBs and enterprises, our solution delivers all-inclusive pricing with no hidden fees. Every plan includes IVR, call recording, call queues, video conferencing, omnichannel messaging (WhatsApp, SMS, chat), CRM integrations (HubSpot, Salesforce, Zoho, Microsoft Dynamics), and AI-powered voicemail transcription. Work from anywhere with Linkus UC apps for mobile, desktop, and web. Scale effortlessly; add users with one click. Enjoy 24/7 multilingual support and near 100% uptime on Oracle Cloud infrastructure. Connect teams across São Paulo, Zurich, or Singapore with reliable, cost-effective cloud telephony that grows with your business. Request a free 14-day trial today. ## What is Cloud PBX used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CHF24.5 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cloud PBX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.virtual-call.ch/cloud-pbx&name=Cloud PBX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cloud PBX 5.0 (1) VS. [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price CHF24.5 Flat Rate, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (466) Value For Money 5.0 (1) Value For Money 4.3 (307) Customer Service 5.0 (1) Customer Service 4.1 (338) ## Cloud PBX alternatives [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.7 (38)](https://www.capterra.com/p/149117/Business-VoIP/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) Highest Rated [HoduPBX](https://www.capterra.com/p/208449/HoduPBX/) [5.0 (21)](https://www.capterra.com/p/208449/HoduPBX/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208449/HoduPBX/) ## FAQs about Cloud PBX Overview ### What company size and specific industries is Cloud PBX built for? Cloud PBX is designed for small and midsize businesses as well as enterprises with headquarters and branches across Europe, Latin America, North America, and the Pacific. It is suited for companies that need a single provider to manage global communications and reduce administrative complexity. Features and Usability ### What are the key features of Cloud PBX? Cloud PBX offers call routing, automatic call distribution, IVR, ring groups, and queue management for handling inbound calls. It also includes call recording, call monitoring, call reporting, real-time analytics, and activity dashboards, plus mobile access, voicemail, SMS messaging, video conferencing, and SIP trunking. Pricing ### How much does it cost and what fees or limitations are included? Cloud PBX starts at CHF 24.5 per month for the Starter plan, which includes up to 5 users, 1 IVR, and free incoming and internal calls. Business costs CHF 73.5 monthly for up to 15 users, and Premium is CHF 147 monthly for up to 30 users. A free trial is available. Integrations ### Which third-party tools and platforms does Cloud PBX integrate with? Cloud PBX integrates with 10 third-party tools and platforms, including communication and collaboration apps such as Microsoft Teams, WhatsApp, Google Workspace, and Microsoft 365. It also connects with CRM and support systems like HubSpot CRM, Salesforce Platform, Zoho CRM, Zoho Desk, Zendesk AI, Bitrix24, and Odoo. Getting Started and Support ### What training and onboarding options does Cloud PBX offer? Cloud PBX provides documentation for training and onboarding. This format gives users written reference material for reviewing setup steps, product features, and configuration details at their own pace. No other training formats are confirmed in the catalog data. Getting Started and Support ### What customer support options does Cloud PBX offer? Cloud PBX provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users written guidance and a place to look up common setup or account questions. No reviewer feedback about support experience is available, so support quality cannot be described from user reports. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automatic Call Distribution 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Distribute/route/connect calls Call Routing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Communication Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-Time Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time Voice Mail 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Computer-based system that allows users to send and receive voice messages Cloud PBX 26 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Distribute/route/connect calls Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Alter the layout and content of reports For Cloud-based phone system that sends and receives calls via the internet. Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Access software remotely via mobile devices Record the audio of phone conversations for quality assurance purposes Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive system updates as soon as any changes are made Set & manage permission levels based on user roles and restrict access to only authorized individuals Enables the connectivity to send and receive calls over the internet Send messages via SMS Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Cloud PBX Starter CHF24.50 Flat Rate,Per Month It includes: - Users included - Call forwarding - voicemail - Rung Groups - Mobile App - BLF - DND - IVR Cloud PBX Business CHF73.50 Flat Rate,Per Month It includes: - Users included - Call forwarding - voicemail - Rung Groups - Mobile App - BLF - DND - IVR - call queue Cloud PBX Premium CHF147.00 Flat Rate,Per Month It includes: - Users included - Call forwarding - voicemail - Rung Groups - Mobile App - BLF - DND - IVR - call queue - Fax Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[ Odoo](https://www.capterra.com/p/135618/Odoo/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DT Dominik T. Treuhand Insurance ### "Sehr zufrieden mit Cloud PBX" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2023 Super Eigenschaften und einfach zu bedienen Pros Die Cloud PBX ist einfach und schnell zu bedienen. Cons Mir fällt hierzu gerade nichts ein, da ich mit allem zufrieden bin. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 3, 2024 Vielen Dank für Ihren Kommentar. Es freut uns zu hören, dass wir unseren Auftrag erfüllen: Unternehmen bei der Verbesserung ihrer Kommunikation zu helfen. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.