# MEXX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MEXX Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more. Source: https://www.capterra.com/p/10014301/MEXX --- # MEXX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) MEXX ## What is MEXX? O MEXX integra e gerencia em um única solução todos os canais, setores e níveis de suporte do seu negócio, tornando a gestão de atendimento unificada e facilitando o atendimento dos seus clientes. De forma colaborativa em todos os níveis, desde o atendimento até a gestão financeira operacional, apresenta resoluções de forma mais rápida e com melhor qualidade do atendimento para agentes e gestores. ## What is MEXX used for? [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price R$129 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MEXX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://cmtech.com.br&name=MEXX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MEXX 0.0 VS. [4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/) Starting Price R$129 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (16,293) Value For Money 0.0 (0) Value For Money 4.1 (11,362) Customer Service 0.0 (0) Customer Service 3.9 (10,583) ## MEXX alternatives [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month [4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/) Starting price $29.00 Per User, Per Month Highest Rated [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,293)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/180345/WhatsApp/) [Viber](https://www.capterra.com/p/180348/Viber/) [4.4 (4,057)](https://www.capterra.com/p/180348/Viber/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/180348/Viber/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Batch Communications Send messages, notifications, or documents to an entire customer base at the same time Chat/Messaging Communicate using direct chat or messages within the system Compliance Management Track and manage adherence to policies for any service, product, process, or supplier MEXX 24 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Send messages, notifications, or documents to an entire customer base at the same time Communicate using direct chat or messages within the system Track and manage adherence to policies for any service, product, process, or supplier A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Manage, store and organize emails within the system or via third-party apps Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Track interaction history by documenting conversations for contacts Allow the audience to interact or engage with the content Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Generate personalized communications upon request to meet customer needs Adjust communications based on previous interactions or personal preferences Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Supports various video file formats Get Advice We can help you find the software with the features you need. ## Pricing Plano Experience R$129.00 Per User,Per Month ## Integrations [ Redmine](https://www.capterra.com/p/212445/Redmine/)[ GLPI](https://www.capterra.com/p/126254/GLPi/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)